1. The Changing Landscape of Health Care
Leading in an Age of Change
Presentation by Hiram A. Quinones October 27, 2010
2. Current Themes in Health Care
• Financial risk
• Efficiency
• Collaboration
• Technology
• Quality, reporting, and monitoring
• Regulatory risk
• Skills
• Satisfaction
Effect Magazine, Summer 2010 published by Larson Allen, LLP (CPA’s Consultants, Advisors
Christopher S. Rugaber, AP Economics Writer, Associated Press article 10/11/2010
3. Mega Theme is…
Change
Effective change management requires a focus on:
• Leadership
• Education
• Communication
• Landscape
• Accountability
4. How can OD assist in times of change?
Empower leaders with the knowledge they need to
celebrate accountability.
• Define
• Motivators
• Communicate
• Embody
• Measure
• Celebrate
5. Making accountability feel right
How do we as HR leaders make
accountability feel right to all leaders in
the organization?
6. What is the risk?
• Lack of credibility
• Unable to sustain change
• Change initiatives fail
• Patient care suffers
7. Leader Challenge
Develop the capabilities needed to hold yourself and
others accountable during times of change
Presentation by Hiram A. Quinones October 27, 2010
Notes de l'éditeur
Welcome and introduce self and topic.
Patient satisfaction surveys, etc. The one constant is change. The one constant is CHANGE – don’t read this slide focus on 2-3 themes – additional skills will be needed, investments in new technology (traditional change management) Increase operational efficiency. This slide to set the stage for Change Management – Leadership focus
Patient satisfaction surveys, etc. The one constant is change. The one constant is CHANGE – don’t read this slide focus on 2-3 themes – additional skills will be needed, investments in new technology (traditional change management) Increase operational efficiency. This slide to set the stage for Change Management – Leadership focus
Patient satisfaction surveys, etc. The one constant is change. The one constant is CHANGE – don’t read this slide focus on 2-3 themes – additional skills will be needed, investments in new technology (traditional change management) Increase operational efficiency. This slide to set the stage for Change Management – Leadership focus
Patient satisfaction surveys, etc. The one constant is change. The one constant is CHANGE – don’t read this slide focus on 2-3 themes – additional skills will be needed, investments in new technology (traditional change management) Increase operational efficiency. This slide to set the stage for Change Management – Leadership focus
Patient satisfaction surveys, etc. The one constant is change. The one constant is CHANGE – don’t read this slide focus on 2-3 themes – additional skills will be needed, investments in new technology (traditional change management) Increase operational efficiency. This slide to set the stage for Change Management – Leadership focus