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Håkan Forsshakan.forss@avegagroup.se
@hakanforss
http://hakanforss.wordpress.com/
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Håkan Forss @hakanforss http://hakanforss.wordpress.com
This illustration is inspired by and in part derived from the work by Scott Simmerman, “The
Square Wheels Guy” http://www.performancemanagementcompany.com/
Håkan Forss
Lean/Agile Coach
@hakanforss
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
“A bad system will beat a
good person every time.”
W. Edwards Deming
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
We need to
Shift our focus
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Model from “This is Lean” by Niklas Modig & Pär Åhlström
CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
Model from “This is Lean” by Niklas Modig & Pär Åhlström
CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
Model from “This is Lean” by Niklas Modig & Pär Åhlström
CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
Model from “This is Lean” by Niklas Modig & Pär Åhlström
CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
Model from “This is Lean” by Niklas Modig & Pär Åhlström
CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
Model from “This is Lean” by Niklas Modig & Pär Åhlström
CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
Model from “This is Lean” by Niklas Modig & Pär Åhlström
CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
Shift our focus
Plan for less than 100% utilization
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Time
Capability
100%
Lower planned utilization
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Lead-time Insurance
Time
Capability
100%
Utilization
planed at 70%
Acts as an insurance policy for
shorter lead-time
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Options
Time
Capability
100%
Utilization
planed at 70%
Creates option to do the important
things when you need it
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Time
Capability
100%
Utilization
planed at 70%
Reduces unwanted variability
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Time
Capability
100%
Utilization
planed at 70%
Creates the time for increasing capability
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Time
Capability
100%
Utilization
planed at 70%
Plan for less than 100% utilization
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Shift our focus
How we run our meetings
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What did YOU do yesterday?
What will YOU do today?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What is blocking progress
What can we do to finish
that today?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Shift our focus
On Blockers & Impediments
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Blockers and Impediments
are like Gold and Gems
for improving flow
in your process
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Shift our focus
Benefits of Work-In-Process
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The hidden part of WIP limits
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Lowering the water level uncovers
process improvement opportunities
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Setting WIP Limits
Low Organizational friction High
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Adjust WIP 20-30%
Identify the problems
Resolve the problems
Stabilize processRepeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Flow Thinking
Flow Efficiency First
• Focus on the work not the workers
• Plan for less than 100% utilization
Blockers and Impediments is the Gold and Gems for
process improvements
Limiting WIP is a learning tool
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Model from “This is Lean” by Niklas Modig & Pär Åhlström
CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
Thank you!
Håkan Forss
Mail: hakan.forss@avegagroup.se
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com

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Flow thinking ACE! Conference 2014-06-16

  • 2. We are too busy No thanks! Are you too busy to improve? Håkan Forss @hakanforss http://hakanforss.wordpress.com This illustration is inspired by and in part derived from the work by Scott Simmerman, “The Square Wheels Guy” http://www.performancemanagementcompany.com/
  • 3. Håkan Forss Lean/Agile Coach @hakanforss Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 4. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 5. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 6. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 7. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 8. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 9. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 10. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 11. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 12. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 13. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 14. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 15. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 16. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 17. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 18. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 19. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 20. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 21. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 22. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 23. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 24. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 25. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 26. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 27. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 28. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 29. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 30. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 31. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 32. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 33. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 34. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 35. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 36. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 37. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 38. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 39. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 40. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 41. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 42. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 43. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 44. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 45. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 46. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 47. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 48. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 49. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 50. “A bad system will beat a good person every time.” W. Edwards Deming Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 51. We need to Shift our focus Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 52. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 53. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 54. Model from “This is Lean” by Niklas Modig & Pär Åhlström CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
  • 55. Model from “This is Lean” by Niklas Modig & Pär Åhlström CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
  • 56. Model from “This is Lean” by Niklas Modig & Pär Åhlström CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
  • 57. Model from “This is Lean” by Niklas Modig & Pär Åhlström CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
  • 58. Model from “This is Lean” by Niklas Modig & Pär Åhlström CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
  • 59. Model from “This is Lean” by Niklas Modig & Pär Åhlström CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
  • 60. Model from “This is Lean” by Niklas Modig & Pär Åhlström CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
  • 61. Shift our focus Plan for less than 100% utilization Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 62. Time Capability 100% Lower planned utilization Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 63. Lead-time Insurance Time Capability 100% Utilization planed at 70% Acts as an insurance policy for shorter lead-time Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 64. Options Time Capability 100% Utilization planed at 70% Creates option to do the important things when you need it Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 65. Time Capability 100% Utilization planed at 70% Reduces unwanted variability Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 66. Time Capability 100% Utilization planed at 70% Creates the time for increasing capability Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 67. Time Capability 100% Utilization planed at 70% Plan for less than 100% utilization Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 68. Shift our focus How we run our meetings Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 69. What did YOU do yesterday? What will YOU do today? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 70. What is blocking progress What can we do to finish that today? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 71. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 72. Shift our focus On Blockers & Impediments Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 73. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 74. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 75. Blockers and Impediments are like Gold and Gems for improving flow in your process Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 76. Shift our focus Benefits of Work-In-Process Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 77. The hidden part of WIP limits Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 78. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 79. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 80. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 81. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 82. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 83. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 84. Lowering the water level uncovers process improvement opportunities Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 85. Setting WIP Limits Low Organizational friction High Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 86. Adjust WIP 20-30% Identify the problems Resolve the problems Stabilize processRepeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 87. Flow Thinking Flow Efficiency First • Focus on the work not the workers • Plan for less than 100% utilization Blockers and Impediments is the Gold and Gems for process improvements Limiting WIP is a learning tool Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 88. Model from “This is Lean” by Niklas Modig & Pär Åhlström CreatedbyHåkanForss@hakanforsshttp://hakanforss.wordpress.com
  • 89. Thank you! Håkan Forss Mail: hakan.forss@avegagroup.se Twitter: @hakanforss Blog: http://hakanforss.wordpress.com