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www.TheHumanFactor.biz www.MoreThanaMinute.com
How many times have you looked back
at an important business decision that
didn’t turn out well & wondered…
www.TheHumanFactor.biz www.MoreThanaMinute.com
“What the heck was
I thinking?!”
One of the leading causes of bad
decision-making is miscommunication
& misunderstanding during meetings
www.TheHumanFactor.biz www.MoreThanaMinute.com
www.TheHumanFactor.biz www.MoreThanaMinute.com
What you said &
what people hear
are often different
www.TheHumanFactor.biz www.MoreThanaMinute.com
• Check for listening
accuracy
 “Give me your summary of
what I am proposing.”
 “Talk me through how this
impacts you and what you
think is most important.”
• Identify gaps in
understanding
 “Did anyone hear it differently?
What leads you to see it that
way?”
www.TheHumanFactor.biz www.MoreThanaMinute.com
• Expose your thinking
 “Here’s what I think and here’s the
supporting evidence that led me to
this position.”
 Provide more detail. “Based on our
previous experience in this area, I
assumed…..”
 Explain the consequences or
outcomes of your thinking. “I came
to this conclusion because….and
here’s what it means to this team.”
www.TheHumanFactor.biz www.MoreThanaMinute.com
• Test your conclusions
 Identify where you feel your
reasoning is most tentative.
“We don’t know for sure where the market is headed,
so I’m guessing a bit on these numbers.”
 Ask for feedback on your data and assumptions. “Now
that you understand where I’m coming from, I’d like to
hear your thoughts on the data and my conclusions.
Do you have different data? Do you think the data
can be interpreted differently?”
 Make sure ALL viewpoints are expressed. “It seems
like most of you agree, but I want to hear from
everyone. Who sees it differently?”
www.TheHumanFactor.biz www.MoreThanaMinute.com
Better to
slow down &
get it right
than do it
over!
Slow down the headlong rush to
consensus & improve your
decision quality.
Contact
Holly@TheHumanFactor.biz if you
want to win in business!
Holly G. Green
the architect of pause™
&
thinking to thrive expert
www.TheHumanFactor.biz www.MoreThanaMinute.com

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3 steps to better decisions

  • 1. www.TheHumanFactor.biz www.MoreThanaMinute.com How many times have you looked back at an important business decision that didn’t turn out well & wondered…
  • 3. One of the leading causes of bad decision-making is miscommunication & misunderstanding during meetings www.TheHumanFactor.biz www.MoreThanaMinute.com
  • 4. www.TheHumanFactor.biz www.MoreThanaMinute.com What you said & what people hear are often different
  • 5. www.TheHumanFactor.biz www.MoreThanaMinute.com • Check for listening accuracy  “Give me your summary of what I am proposing.”  “Talk me through how this impacts you and what you think is most important.” • Identify gaps in understanding  “Did anyone hear it differently? What leads you to see it that way?”
  • 6. www.TheHumanFactor.biz www.MoreThanaMinute.com • Expose your thinking  “Here’s what I think and here’s the supporting evidence that led me to this position.”  Provide more detail. “Based on our previous experience in this area, I assumed…..”  Explain the consequences or outcomes of your thinking. “I came to this conclusion because….and here’s what it means to this team.”
  • 7. www.TheHumanFactor.biz www.MoreThanaMinute.com • Test your conclusions  Identify where you feel your reasoning is most tentative. “We don’t know for sure where the market is headed, so I’m guessing a bit on these numbers.”  Ask for feedback on your data and assumptions. “Now that you understand where I’m coming from, I’d like to hear your thoughts on the data and my conclusions. Do you have different data? Do you think the data can be interpreted differently?”  Make sure ALL viewpoints are expressed. “It seems like most of you agree, but I want to hear from everyone. Who sees it differently?”
  • 9. Slow down the headlong rush to consensus & improve your decision quality. Contact Holly@TheHumanFactor.biz if you want to win in business!
  • 10. Holly G. Green the architect of pause™ & thinking to thrive expert www.TheHumanFactor.biz www.MoreThanaMinute.com