1. Our people make IT possible.
Change is coming—
grab the bull by the horns
FINANCIALSERVICES
2. 1 | www.TEKsystems.com
TEKSYSTEMS FINANCIAL SERVICES
The financial services industry is subject to constant change, as economic
factors and evolving legislation intensify competition and limit profitability.
In order to restore stability and achieve sustainable growth, organizations
must respond to new regulation and increased customer desire for more
diversified services. IT leaders will leverage new technology and capitalize on
developments in security and product innovation to improve the customer
experience and grow market share.
TEKsystems’suite of services is designed to address the needs and challenges
faced by all segments of the financial services industry. We enable flexibility,
adaptability and integration—allowing our clients to address the needs of
their core markets and customer targets.
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Financial segments we serve
We offer specialized solutions for each of the following segments:
What we do
TEKsystems Financial Services empowers organizations to remain competitive, while effectively addressing
ever-evolving technology, industry and workforce demands. Every year, we partner with nearly 500 major financial
services organizations. The insight we gain through this experience enables us to address the entire IT lifecycle and
respond to key trends such as:
Regulation
Although the parameters of the Dodd-
Frank Act continue to evolve, the
requirements for increased compliance
and transparency is certain. Organizations
that increase project oversight, streamline
enterprise architecture and enhance
communication processes will gain
efficiencies and improve customer service.
TEKsystems helps clients conduct data
analysis on their current environment,
implement new platforms or systems,
and monitor performance on an ongoing
basis to maintain compliance.
Information Security
While harmful to an organization’s
profitability, reputation and productivity,
the impact of a security breach on a
customer can be ruinous. In order to
minimize risk and demonstrate due
diligence, organizations must protect
sensitive data—both internally
and externally. TEKsystems helps
clients assess their enterprise risk
profile, maintain compliance and
implement risk mitigation strategies.
Product Innovation
In an effort to differentiate and increase
value to customers, many financial
organizations incorporate new technology
as they increase their product offerings
or enhance existing services. IT leaders
leverage mobility, social media and other
interactive tools to improve customer
loyalty and gain profitability. TEKsystems
supports the critical information and
communications technologies needed to
improve the customer experience, as well
as the related IT programs and business
process transformation efforts.
Integration
As financial services organizations merge,
divest product lines and absorb new
capabilities, the need for data integration
increases. IT must manage siloed data
and disparate systems. TEKsystems
provides data integration support to include
data cleansing, standardization, migration,
delivery and archival, in order to help meet
deadlines and stakeholder expectations.
Customer Insight
Companies amass a great amount of
data every day, encompassing daily
customer transactions, customer service
logs and market feeds. With the use of
data analytics, savvy organizations can
anticipate customer preferences and
needs, thus creating stronger products.
TEKsystems helps clients sift through
the volume and variety of their data in
order to share it within the organization
and improve product offerings.
Talent
While technology improvements can
generate cost and time efficiencies for
businesses, they can also be disruptive
to the workforce. Existing employees
may not have the skill sets needed,
and searching for qualified professionals
with the necessary skills can be
time-consuming and costly. Through
TEKsystems’ network of IT talent and
deep understanding of the local market,
we help clients find, attract and retain
the talent needed to drive IT initiatives.
We also provide training and education
services to develop and increase
workforce agility.
Banking Wealth/Investment
Services
Investment Banking
and Capital Markets
Insurance
+++
4. 3 | www.TEKsystems.com
What you need, the way you want it
To empower your current and future initiatives, we help you select and implement
the best service strategies. We work collaboratively with you to assess your business
targets, evaluate your requirements and fill in where you need us. Whether you require
staff augmentation, training, project-based services or full-scale outsourcing, we have
the experience and know-how to deliver.
Optimizing how work gets done
People are the most important and variable component to every successful initiative.
They are also every organization’s only renewable asset. We leverage our deep
understanding of the IT workforce to build talent attraction, development and retention
programs that keep your business operations running effectively and efficiently.
Real-world insights to deliver quality solutions
With over 6,000 clients annually, our service delivery operations are built based on
what we’ve seen and know to work well in practice. We run formal quality management
programs that ensure all of our service and project management methodologies are
designed and documented based on best practices. Our programs also drive continuous
improvement efforts. We regularly collect client feedback, research emerging industry
trends and build enhancements into our business models based on new opportunities
and real-world lessons learned.
The best IT professionals for the job
Our dedicated staffing specialists maintain relationships with 81 percent of the IT
workforce and deploy more than 12,000 IT professionals annually to help our financial
services clients accomplish their critical engagements. Our reach across over 100
locations in North America, Europe and Asia, in tandem with our proprietary Staffing
Quality Process®
, enables us to quickly assemble the IT talent you need in each
local market.
An accountable partnership
Whether we’re providing one IT professional to support a single initiative or managing
a full-scale IT program with a significant scope, budget and timeline, we operate as a
genuine partner with our clients. Throughout every engagement, you can count on us
to work in your best interests, do what we say we will and add real business value.
What makes us different
With TEKsystems on your team, you receive the right solutions, delivered
the right way, by the most qualified teams of professionals. Every year,
we partner with nearly 500 of the most prominent financial services
organizations to help them achieve business targets. Our experience equips
us with an in-depth understanding of your industry and practical insight
into how to best execute your initiatives.
Build a comprehensive and
quality-focused plan to
achieve desired outcomes
Plan the work
Thoroughly understand needs;
calibrate solution and delivery
model accordingly
Know what’s needed
Ensure service suite is relevant
to external industry trends and
business drivers
Stay relevant
Realize ROI while continually
improving how work gets done
Raise the bar
Implement solution leveraging
the best resources and
delivery models
Work the plan
The Client Engagement Model
demonstrates how TEKsystems
partners with clients to help you
achieve your goals.
TEKsystems Client
Engagement Model
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Our National Accounts Program for financial
services clients
Through our National Accounts Program, we provide dedicated support
to leading financial services companies. Financial services clients in this
program receive:
Consistency
We offer consistent pricing, staff quality, service delivery and performance tracking
for all of your locations.
Consultative partnerships
We establish and maintain in-depth knowledge of your industry, business, IT initiatives
and corporate culture to ensure our services meet your needs and fit your environment.
Dedicated teams
Our account management, engagement management and service delivery teams are
dedicated and knowledgeable about the nuances that define and shape your industry.
Large geographic reach
With over 100 locations, we ensure service coverage across North America,
Europe and Asia.
Single point of contact
A director-level, single point of contact centralizes service management across all
of your locations to streamline operations and increase efficiencies. This dedicated
director focuses on your important initiatives and travels to key locations when
necessary.
Specialized, relevant solutions
We offer a suite of services that are tailored to fit your industry-specific requirements.
We deploy more than 12,000 IT professionals to
support nearly 500 financial services clients annually.
Banking
ƒƒ Card Services
ƒƒ Commercial
ƒƒ Mortgage/Lending Services
ƒƒ Retail/Consumer
ƒƒ Wholesale/Treasury Services
Wealth/Investment Services
ƒƒ Discount Brokers and Platform
Providers
ƒƒ Innovative Online Services Providers
ƒƒ Private Bank/Trust Companies
ƒƒ RIAs (Registered Independent Agents)
ƒƒ Wire Houses
Investment Banking and Capital Markets
ƒƒ Clearing Corporations
ƒƒ Exchanges
ƒƒ Investment Banking
ƒƒ Ratings Agencies and Market Data
ƒƒ Regulators
Insurance
ƒƒ Directors and Officers
ƒƒ Life and Annuities
ƒƒ Property and Casualty
(Personal/Commercial)
ƒƒ Risk Management
ƒƒ Specialty (including Marine,
Agriculture, Small Business
and Fiduciary)
Select Financial Services
Clients
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AT A GLANCE
TEKsystems
More than 100 locations throughout
North America, Europe and Asia
4,000 full-time
employees
Ranked by Staffing Industry Analysts as #1 since 2000
WE help them ACHIEVE
quantifiable OUTCOMES
93% of clients say
Client
Retention
98%
6,000+ customers
of the
Fortune 500
including
82%
Relationship
network includes
OF THE
domestic
IT workforce
81%
$3.6 billion
annual revenue
Achieve
30% higher
client satisfaction
versus the competition
80,000 IT
consultants
deployed
annually
Staffing specialists speak with
IT professionals weekly
Privately held company
within Allegis Group, an
$10.5 billion enterprise
100,000
Global delivery network provides
five solution centers with
access to IT professionals worldwide
