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79%
U.S. adults use
                                                of online

social media.


Source: Netpop Research, http://bit.ly/I9XDzE
51% of consumers are
more likely to buy a product or
brand after liking them
on Facebook.
Source: Chadwick, Martin, Bailey, http://bit.ly/JlP5ZU
For narrow targeting Facebook
reaches its intended audience
90% of the time VS an
online industry standard of
35%.
Source: Nielsen OCR Study, http://bit.ly/nielsenocr
For broad targeting, Facebook
reaches its intended audience
95% of the
time VS an online industry
average of 72%.
Source: Nielsen OCR Study, http://bit.ly/nielsenocr
53% of people follow a
business vs. 32% who
follow a celebrity; 100M Page
likes happen every day.
Source: Nielsen Social Media Report, http://bit.ly/nielsensocialreport
The median
of U.S. social media users is
                                                age
 41                           .
Source: Netpop Research, http://bit.ly/I9XDzE
Spending on Facebook ads

increased by
in 2011.
                                                    93%
Source: Adobe Digital Index, http://bit.ly/I5sT85
WELCOME!
#FB4BIZ


   CHRIS LUO                       MIKE VOLPE
   Head of Global SMB Marketing,
                                   Chief Marketing Officer,
   Facebook
                                   HubSpot
Facebook’s
             to Business
 1    2      SUCCESS
 3    4      WORKSHOP
steps
Facebook’s
Everything on
Facebook Starts                Connect to New Fans
with Your Page     1    2      with Facebook Ads


                   3    4       Influence the
Engage                          Friends of
Your Fans
with Quality
Content
                  steps         Your Fans
Facebook’s
Everything on
Facebook Starts
with Your Page        1    2
WATCH ON-DEMAND
HUBSPOT.COM/FB4BIZ
                      3    4
                     steps
YOUR
PAGE




       THE
       WORLD
9 TIPS FOR A SUCCESSFUL BUSINESS PAGE



    SET COVER              POST DAILY        REARRANGE
    & PROFILE PHOTOS                         VIEWS & APPS
1                      4                 7


    ADD MILESTONES         MANAGE WITH       HIGHLIGHT
                           ADMIN PANEL       UPDATES
2                      5                 8


    PIN STORIES            RESPOND TO        CLAIM
                           MESSAGES          VANITY URL
3                      6                 9
LEARN THE BASICS &
SEE GREAT EXAMPLES
www.facebook.com/about/pages
Facebook’s
             Connect to New Fans
 1    2      with Facebook Ads


 3    4
steps
ADS               PAGES




ACQUIRE FANS




               INTERACT WITH FANS
1   3   5   7   9   to Accelerate
                    Fan Growth with
2   4   6   8 10    Facebook Ads

TIPS
                            #FB4BIZ
1
IDENTIFY YOUR
AUDIENCE



                    #FB4BIZ
2

UNDERSTAND YOUR
TARGET OPTIONS



                      #FB4BIZ
TARGET BY
                           province
                state



                                        Zip code




GEO TARGETING
                    city
                              country
TARGET BY                 job           age
                           title

                                                 workplace
              gender




                                                 birthday


DEMOGRAPHIC
TARGETING         status                       language
                                   education
TARGET BY
                              movies
                    TV                    politics
                   shows




                                             books




LIKES & INTEREST                          religion
TARGETING           hobbies
                                  music
3
USE GOOD IMAGES




                  #FB4BIZ
INCLUDE A STRONG
CALL-TO-ACTION

                   4
                       #FB4BIZ
BODY TEXT IS
                 SHORT AND
                 CLEAR


                                CLEAR
                                CALL-TO-
                                ACTION




                    INCLUDES PRICE
SOCIAL              PROMOTION &
CONTEXT DRIVES      SENSE OF URGENCY
HIGHER CTR
SET OBJECTIVE &
BUDGET
                  5

                      #FB4BIZ
What Is Your Objective?
“I want to get new likes.”   “I want to get clicks on my ad.”




        LIKES                        CLICKS
Bidding Based on Objective


            No need   Need to place
             to bid    a CPC bid



Objective
             LIKES      CLICKS
Bidding Based on Objective




Objective
            LIKES       CLICKS
6
SET UP MULTIPLE
CAMPAIGNS/ADS



                      #FB4BIZ
Target: 25-34,       Target: 35-44,       Target: 45-54,
Marketing Interest   Marketing Interest   Marketing Interest
7
LAUNCH & FIND
OUT WHICH ONES
ARE WORKING


                     #FB4BIZ
Winning Creative by Segment:
Target: 25-34,       Target: 35-44,       Target: 45-54,
Marketing Interest   Marketing Interest   Marketing Interest
8
REPORTING &
OPTIMIZATION



                   #FB4BIZ
Advanced Report Types


ADVERTISING PERFORMANCE   RESPONDER DEMOGRAPHICS
Exporting Reports


                               1   Click Export Report




    Click OK        3   Open for use in Excel
2
Optimize Bids with Reports

EXPLORE CTR OF DIFFERENT SUBSETS
9

REFRESH
YOUR ADS



               #FB4BIZ
10
ALWAYS ON-
STRATEGY



             #FB4BIZ
ADS                            BUSINESS PAGE




RESULTS IN Q1:
  57% increase in traffic to
  HubSpot.com from Facebook

  47% increase in leads
  from Facebook
THANK
                                YOU!
CHRIS LUO
Head of Global SMB Marketing
Facebook



MIKE VOLPE
CMO, HubSpot
                                  #FB4BIZ
Search Engine
                     Optimization

                     Blogging &
                     Social Media


                     Lead Generation



All-in-One           Lead
Marketing Software   Management

                     Email &
                     Automation

                     Marketing
                     Analytics
3          2000            7           50+          6           15          0
                    inbound                                  inspiring   small       reasons
          days                      learning    breakout                 group       not to
                    marketing                   sessions     keynotes
                    professionals   tracks                               workshops   GO!




                                                  REGISTER TODAY!
                                               http://inbound2012.eventbrite.com/
www.InboundConference.com
Connect to Fans with Facebook Ads

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Connect to Fans with Facebook Ads

  • 1. 79% U.S. adults use of online social media. Source: Netpop Research, http://bit.ly/I9XDzE
  • 2. 51% of consumers are more likely to buy a product or brand after liking them on Facebook. Source: Chadwick, Martin, Bailey, http://bit.ly/JlP5ZU
  • 3. For narrow targeting Facebook reaches its intended audience 90% of the time VS an online industry standard of 35%. Source: Nielsen OCR Study, http://bit.ly/nielsenocr
  • 4. For broad targeting, Facebook reaches its intended audience 95% of the time VS an online industry average of 72%. Source: Nielsen OCR Study, http://bit.ly/nielsenocr
  • 5. 53% of people follow a business vs. 32% who follow a celebrity; 100M Page likes happen every day. Source: Nielsen Social Media Report, http://bit.ly/nielsensocialreport
  • 6. The median of U.S. social media users is age 41 . Source: Netpop Research, http://bit.ly/I9XDzE
  • 7. Spending on Facebook ads increased by in 2011. 93% Source: Adobe Digital Index, http://bit.ly/I5sT85
  • 8. WELCOME! #FB4BIZ CHRIS LUO MIKE VOLPE Head of Global SMB Marketing, Chief Marketing Officer, Facebook HubSpot
  • 9. Facebook’s to Business 1 2 SUCCESS 3 4 WORKSHOP steps
  • 10. Facebook’s Everything on Facebook Starts Connect to New Fans with Your Page 1 2 with Facebook Ads 3 4 Influence the Engage Friends of Your Fans with Quality Content steps Your Fans
  • 11. Facebook’s Everything on Facebook Starts with Your Page 1 2 WATCH ON-DEMAND HUBSPOT.COM/FB4BIZ 3 4 steps
  • 12. YOUR PAGE THE WORLD
  • 13. 9 TIPS FOR A SUCCESSFUL BUSINESS PAGE SET COVER POST DAILY REARRANGE & PROFILE PHOTOS VIEWS & APPS 1 4 7 ADD MILESTONES MANAGE WITH HIGHLIGHT ADMIN PANEL UPDATES 2 5 8 PIN STORIES RESPOND TO CLAIM MESSAGES VANITY URL 3 6 9
  • 14. LEARN THE BASICS & SEE GREAT EXAMPLES www.facebook.com/about/pages
  • 15. Facebook’s Connect to New Fans 1 2 with Facebook Ads 3 4 steps
  • 16. ADS PAGES ACQUIRE FANS INTERACT WITH FANS
  • 17.
  • 18.
  • 19.
  • 20. 1 3 5 7 9 to Accelerate Fan Growth with 2 4 6 8 10 Facebook Ads TIPS #FB4BIZ
  • 22.
  • 23.
  • 25. TARGET BY province state Zip code GEO TARGETING city country
  • 26. TARGET BY job age title workplace gender birthday DEMOGRAPHIC TARGETING status language education
  • 27. TARGET BY movies TV politics shows books LIKES & INTEREST religion TARGETING hobbies music
  • 28.
  • 29. 3 USE GOOD IMAGES #FB4BIZ
  • 30.
  • 32. BODY TEXT IS SHORT AND CLEAR CLEAR CALL-TO- ACTION INCLUDES PRICE SOCIAL PROMOTION & CONTEXT DRIVES SENSE OF URGENCY HIGHER CTR
  • 34. What Is Your Objective? “I want to get new likes.” “I want to get clicks on my ad.” LIKES CLICKS
  • 35. Bidding Based on Objective No need Need to place to bid a CPC bid Objective LIKES CLICKS
  • 36. Bidding Based on Objective Objective LIKES CLICKS
  • 38. Target: 25-34, Target: 35-44, Target: 45-54, Marketing Interest Marketing Interest Marketing Interest
  • 39. 7 LAUNCH & FIND OUT WHICH ONES ARE WORKING #FB4BIZ
  • 40.
  • 41.
  • 42. Winning Creative by Segment: Target: 25-34, Target: 35-44, Target: 45-54, Marketing Interest Marketing Interest Marketing Interest
  • 44.
  • 45. Advanced Report Types ADVERTISING PERFORMANCE RESPONDER DEMOGRAPHICS
  • 46. Exporting Reports 1 Click Export Report Click OK 3 Open for use in Excel 2
  • 47. Optimize Bids with Reports EXPLORE CTR OF DIFFERENT SUBSETS
  • 49.
  • 50.
  • 52. ADS BUSINESS PAGE RESULTS IN Q1: 57% increase in traffic to HubSpot.com from Facebook 47% increase in leads from Facebook
  • 53. THANK YOU! CHRIS LUO Head of Global SMB Marketing Facebook MIKE VOLPE CMO, HubSpot #FB4BIZ
  • 54. Search Engine Optimization Blogging & Social Media Lead Generation All-in-One Lead Marketing Software Management Email & Automation Marketing Analytics
  • 55. 3 2000 7 50+ 6 15 0 inbound inspiring small reasons days learning breakout group not to marketing sessions keynotes professionals tracks workshops GO! REGISTER TODAY! http://inbound2012.eventbrite.com/ www.InboundConference.com