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S#!T 
PR PEOPLE DO 
THAT JOURNALISTS 
HATE 
PART 2
It’s back by popular 
demand. 
(Or unpopular demand, depending who you are.)
SO LISTEN UP 
because this s#!t is seriously annoying.
We wanted to see 
what drove journalists 
NUTS about PR.
So, like any good PR person, 
we did our research. 
! 
This is a sampling of 
the s#!t we found.
Click for profiles in 
this presentation! 
) 
< 
Sometimes, the third time isn’t the charm.
Pro Tip: Don’t make journalists do the legwork.
Whoops…
<- Accurate.
But people love these things!!!
Moment of silence for the demise of good judgment…
Same here, Steve. Same here.
Twitter is cool. 
But so is going straight to the source. 
!
Twitter is cool. 
But so is going straight to the source. 
! 
Here are some gripes reporters shared with us directly.
"Spell my name correctly! 
It's not Linda, or Lynda, 
or Lyndia, or Libby, or Lisa 
...it's LYDIA.” 
! 
! 
! 
Lydia Dishman, Fast Company 
@LydiaBreakfast
"After I write an article on a 
particular topic, I inevitably 
get several pitches from PR 
people to do a story on the 
selfsame topic. 
! 
Why would I want to cover 
the same thing twice in rapid 
succession?” 
! 
Ilan Mochari, Senior Writer @ Inc. 
Author of Zinsky the Obscure 
@IlanMochari
“One thing that often happens when executives are too 
managed, or too "press trained,” is that you spend 10 minutes 
talking to them and you realize that they have been programmed 
not to say anything interesting. I get off the phone as quickly as 
possible and look for another source.” 
Scott Kirsner, Boston Globe 
@scottkirsner
“One thing that often happens when executives are too 
managed, or too "press trained,” is that you spend 10 minutes 
talking to them and you realize that they have been programmed 
not to say anything interesting. I get off the phone as quickly as 
possible and look for another source.” 
Scott Kirsner, Boston Globe 
Pro Tip: No one likes interviewing robots. 
@scottkirsner
“Being careless and using my own 
publication’s recent coverage as a proof point 
of the company being pitched.” 
Alex Konrad, Forbes 
@alexrkonrad
“Being careless and using my own 
publication’s recent coverage as a proof point 
of the company being pitched.” 
Alex Konrad, Forbes 
@alexrkonrad 
Pro Tip: Be incredibly aware of who you’re speaking 
with, their beat, and where they work.
Thoughtful and genuine human 
connections are what push your 
story through the clutter of a 
journalist’s inbox. 
And yes, we mean inbox.
“Worse than phone calls are constant requests for 
in-person meetings. First send me an idea that's 
worth considering, and if we develop a relationship, 
then that might be a good use of our time.” 
Lauren Brown, Quartz 
@laurenalixb
Now that we’ve outlined the pet peeves of 
some of the world’s top journalists, 
what can you actually do with this information?
TREAT REPORTERS’ INBOXES WITH CARE 
PR people outnumber journalists 4.6:1, so the 
answer is not sending boatloads of boring 
emails. 
(Stat source: http://www.theguardian.com/media/greenslade/2014/apr/14/marketingandpr-usa)
LISTEN TO REPORTERS 
q 
Reporters aren't shy about sharing opinions on 
Twitter: Tune in and alter your approach based on 
their personality, style, and work habits.
DON’T COPY & PASTE PITCHES 
It's extremely tempting to send identical pitches to 
multiple outlets, but you will misspell a name or 
reference the wrong outlet. 
It’s not worth the awkward apology email, so craft 
an individual email for each outlet and reporter 
whenever possible.
DON’T ASK IF YOU CAN SEND MORE 
INFORMATION 
You've already emailed, so include the relevant 
information you're hoping to discuss and link out to 
anything else they might need to make a decision 
on your potential story. 
M
KNOW YOUR AUDIENCE 
Do your homework on a reporter's current outlet, 
beat, and recent coverage. Don't rely on 
databases to do your work for you — go the 
extra mile.
HAVE A SENSE OF HUMOR 
After the first edition of this deck, lots of PR 
people complained that reporters can be difficult, 
too. They sure can, but if we all have a sense of 
humor, the whole process is a lot more fun. 
Take your work seriously, but don't take yourself 
too seriously — everyone will thank you for it.
Check out the original S%#T here

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S#!T PR People Do That Journalists Hate, Part 2

  • 1. S#!T PR PEOPLE DO THAT JOURNALISTS HATE PART 2
  • 2. It’s back by popular demand. (Or unpopular demand, depending who you are.)
  • 3. SO LISTEN UP because this s#!t is seriously annoying.
  • 4. We wanted to see what drove journalists NUTS about PR.
  • 5. So, like any good PR person, we did our research. ! This is a sampling of the s#!t we found.
  • 6.
  • 7. Click for profiles in this presentation! ) < Sometimes, the third time isn’t the charm.
  • 8.
  • 9.
  • 10. Pro Tip: Don’t make journalists do the legwork.
  • 11.
  • 13.
  • 15.
  • 16.
  • 17. But people love these things!!!
  • 18.
  • 19.
  • 20. Moment of silence for the demise of good judgment…
  • 21.
  • 22. Same here, Steve. Same here.
  • 23. Twitter is cool. But so is going straight to the source. !
  • 24. Twitter is cool. But so is going straight to the source. ! Here are some gripes reporters shared with us directly.
  • 25. "Spell my name correctly! It's not Linda, or Lynda, or Lyndia, or Libby, or Lisa ...it's LYDIA.” ! ! ! Lydia Dishman, Fast Company @LydiaBreakfast
  • 26. "After I write an article on a particular topic, I inevitably get several pitches from PR people to do a story on the selfsame topic. ! Why would I want to cover the same thing twice in rapid succession?” ! Ilan Mochari, Senior Writer @ Inc. Author of Zinsky the Obscure @IlanMochari
  • 27. “One thing that often happens when executives are too managed, or too "press trained,” is that you spend 10 minutes talking to them and you realize that they have been programmed not to say anything interesting. I get off the phone as quickly as possible and look for another source.” Scott Kirsner, Boston Globe @scottkirsner
  • 28. “One thing that often happens when executives are too managed, or too "press trained,” is that you spend 10 minutes talking to them and you realize that they have been programmed not to say anything interesting. I get off the phone as quickly as possible and look for another source.” Scott Kirsner, Boston Globe Pro Tip: No one likes interviewing robots. @scottkirsner
  • 29. “Being careless and using my own publication’s recent coverage as a proof point of the company being pitched.” Alex Konrad, Forbes @alexrkonrad
  • 30. “Being careless and using my own publication’s recent coverage as a proof point of the company being pitched.” Alex Konrad, Forbes @alexrkonrad Pro Tip: Be incredibly aware of who you’re speaking with, their beat, and where they work.
  • 31. Thoughtful and genuine human connections are what push your story through the clutter of a journalist’s inbox. And yes, we mean inbox.
  • 32. “Worse than phone calls are constant requests for in-person meetings. First send me an idea that's worth considering, and if we develop a relationship, then that might be a good use of our time.” Lauren Brown, Quartz @laurenalixb
  • 33. Now that we’ve outlined the pet peeves of some of the world’s top journalists, what can you actually do with this information?
  • 34. TREAT REPORTERS’ INBOXES WITH CARE PR people outnumber journalists 4.6:1, so the answer is not sending boatloads of boring emails. (Stat source: http://www.theguardian.com/media/greenslade/2014/apr/14/marketingandpr-usa)
  • 35. LISTEN TO REPORTERS q Reporters aren't shy about sharing opinions on Twitter: Tune in and alter your approach based on their personality, style, and work habits.
  • 36. DON’T COPY & PASTE PITCHES It's extremely tempting to send identical pitches to multiple outlets, but you will misspell a name or reference the wrong outlet. It’s not worth the awkward apology email, so craft an individual email for each outlet and reporter whenever possible.
  • 37. DON’T ASK IF YOU CAN SEND MORE INFORMATION You've already emailed, so include the relevant information you're hoping to discuss and link out to anything else they might need to make a decision on your potential story. M
  • 38. KNOW YOUR AUDIENCE Do your homework on a reporter's current outlet, beat, and recent coverage. Don't rely on databases to do your work for you — go the extra mile.
  • 39. HAVE A SENSE OF HUMOR After the first edition of this deck, lots of PR people complained that reporters can be difficult, too. They sure can, but if we all have a sense of humor, the whole process is a lot more fun. Take your work seriously, but don't take yourself too seriously — everyone will thank you for it.
  • 40. Check out the original S%#T here