6. Communication
— Review Integration Strategy
— Schedule Recurring Meetings
— Suggest API Integration Code Reviews
— Establish Communication System for Releases,
Enhancements and Issues
7. Transparency
— Provide Excellent API Documentation
— Create Test Harness Application
— Don’t Throw Undocumented Exceptions
— Reconsider Displaying Messages
8. Support
— Integrate First-Class Logging Strategy
— Establish Developer Support System
— Provide Client Issue Support
— Respond Quickly to Support Requests
9. Well-Woman OBGYN Case
— Cerner detected voice processing
error from callback methods
— Nuance identified network issue
as potential cause
— Cerner and Nuance shadowed
client to identify cause of network
issue
11. Nuance WebView Integration
— Nuance protocol to manage text, focus and
selection states
— Cerner created JavaScript interface to bridge
Nuance API with the UIWebView