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Presented for




TRENDS, OPPORTUNITIES, AND BEST
PRACTICES IN MOBILE CREATIVE
February 15, 2012

Presented for


For a copy of this presentation,
please contact marketing@dynamiclogic.com.
Presented for




OUR SPEAKERS:




MARK SILBER                   CRAIG WEINBERG                      STEFAN SELLBERG                    ANNE CZERNEK
Joule Mobile Worldwide        Mindshare                           Dynamic Logic                      Dynamic Logic
Executive Creative Director   Director of Mobile                  SVP, Digital Media Group           Sr. Research Analyst, Emerging Media Lab
mark.silber@jouleww.com       Craig.Weinberg@MindshareWorld.Com   Stefan.Sellberg@dynamiclogic.com   Anne.Czernek@dynamiclogic.com
Presented for




 MOBILE CREATIVE LEARNING




MARK SILBER
Joule Mobile Worldwide
Executive Creative Director
mark.silber@jouleww.com
Presented for




   BEST PRACTICES FOR
DEVELOPING MOBILE CREATIVE
Presented for




THANKS, ADWEEK
Presented for


STUDY THE LAST WAR.
FIGHT THE NEXT ONE.

   TV IS NOT JUST RADIO
      WITH PICTURES




    WEBSITES ARE NOT
    JUST BROCHURES
       YOU CLICK




      MOBILE DEVICES
       ARE NOT JUST
    LITTLE COMPUTERS
Presented for


                 ASK YOURSELF:
           WHAT MAKES THIS IDEA MOBILE?

                     AD FOR DELL
                        XPS 13




         TARGETING
         CHECKINS,
         GEOFENCE



   OFFERS,
 CONTENT FOR                          SWITCH OFFER
PEOPLE WAITING                     TARGETING COMCAST
   ON LINE                            SUBSCRIBERS
Presented for



       NOT EVERY MOVIE IS AN EPIC.
   NOT EVERY DATE LEADS TO MARRIAGE.
AND NOT EVERY MOBILE ENGAGEMENT NEEDS
TO BE AN EXTENDED, IMMERSIVE EXPERIENCE.
Presented for


SOMETHING BITE-SIZED CAN BE JUST FINE

                    s




             EXPANDS WHEN
                TAPPED …                     VIEW
                                             VIDEO
Presented for



              YOUR BANNER IS AN APPETIZER,
                 NOT THE ENTIRE MEAL.




In Dell A/B test, users clicking these rich media ads consumed 47% more content.
Presented for


              YOU’RE NOT TARGETING A DEVICE,
               YOU’RE TARGETING A PERSON.

Check with
friends:              Watch
Who’s up What’s       trailer,                              Concession
for a      playing    read       Buy tickets   Check in     stand      Watch the Tell my
movie?     near me?   reviews    in advance    at theater   promo      movie     friends   Let’s eat!
Presented for




MOBILE MEDIA PLANNING & EXECUTION




CRAIG WEINBERG
Mindshare
Director of Mobile
Craig.Weinberg@MindshareWorld.Com
Presented for
13
2/16/2012   Rich Media Best Practices

            • Establish clear campaign goals
              • What are your metrics for success?
                • Engagement, CTR/Traffic, Social Sharing, App Downloads, etc

            • Integrate Mobile into the larger, holistic campaign
              • Determine which percentage of budget should be divided between
                different types of rich media, static media, video, etc
            • Tracking
              • Mobile Tracking & Analytics are still fragmented; ensure that
                tracking within the rich media unit are built into the creative so that
                you can optimize against what is performing best
              • Align creative and media planning to produce the most unified
                tracking scenarios
Presented for
14
2/16/2012   Rich Media Best Practices

            • Produce a unique ad that offers an engaging experience; Mobile
              Optimized Brand Sites are no longer central to a mobile ad campaign
              • Context: Time; place; immediate relevancy can be executed through
                mini-games; video; advanced animation; real-time data feeds
            • KISS: Keep It Simple Stupid!
              • There are myriad options available to a rich media marketer so it
                can be easy and tempting to overcomplicate the media with fancy
                bells and whistles
              • Make sure that CTA’s are clear, concise and that the message does
                not overshadow the small “pallet” of the mobile device
Sprint – Epic                              Presented for
     Banner- Review in presentation mode




Note:
Click 1: Banner comes in
Click 2: Close banner to reveal small banner




Yahoo! Presentation, Confidential                2/16/2012
Sprint – Epic                                     Presented for
    Full Page Ad- review in presentation mode




Note:
Click to scroll the posters




                                                16     2/16/2012
Presented for




MOBILE ADVERTISING TRENDS




STEFAN SELLBERG                    ANNE CZERNEK
Dynamic Logic                      Dynamic Logic
SVP, Digital Media Group           Sr. Research Analyst, Emerging Media Lab
Stefan.Sellberg@dynamiclogic.com   Anne.Czernek@dynamiclogic.com
Presented for




Proliferation of
    smartphones & tablets
Presented for




Advances in
   creative opportunities
Presented for




Despite technological improvements,
         the metrics aren’t getting better
Presented for




Early indications are that the
 “novelty factor” is wearing out
Presented for




We now see that mobile
   can have a negative impact
Presented for




Creative matters
Dynamic Logic has completed 300+ mobile        Presented for
advertising studies across a broad range of
industry verticals.



                       Display &
                         Rich
                                    Mobile
                       Media Ads
                                    Search

                         SMS
        More
    commonly
                                   Location
                                               Emerging
   researched           APPS
                                   Augmented
                                     Reality
                        Mobile
                        Video
Mobile Works! The average campaign has Presented for
an impact on all 5 traditional brand metrics.
Percent Impacted: Delta (Δ)


Aided Brand Awareness                                                           +5.9


                  Ad Awareness                                                                                             +19.9


     Message Association                                                                                        +12.1


          Brand Favorability                                          +3.9


               Purchase Intent                                            +4.7



Source: Dynamic Logic’s AdIndex for Mobile Norms through Q3/2011; Overall Mobile N=165 campaigns, n= 125,471 respondents
Delta (Δ)=Exposed-Control

                                                                                                     25
Presented for
Mobile Outpaces Online Ads
Average Brand Metric Deltas for Mobile and Online Campaigns



MOBILE                                        +5.9
                                                                          Aided Brand                        +2.1
                                                                                                                             ONLINE
                                                                          Awareness


           +19.9                                                               Ad                                 +4.2
                                                                            Awareness

                                                                            Message                           +2.2
                            +12.1
                                                                           Association

                                                                             Brand                         +1.4
                                                   +3.9
                                                                           Favorability

                                                                             Purchase                      +1.2
                                                +4.7
                                                                              Intent


Source: Dynamic Logic MarketNorms for Online, last 3 years through Q1/2011, N=2,437 campaigns, n=3,259,336 respondents;
AdIndex for Mobile Norms through Q3/2011, N=165 campaigns, n= 125,471 respondents. Delta (Δ)=Exposed-Control


                                                                                                     26
There may be a novelty factor at play, but Presented for
mobile still bests both early online and early video
Percent Impacted: Delta (Δ)                                                                                               Early Online Norms (2000-2002)
                                                                                                                          Early Video Norms (2002-2004)
                                                                                                                          Mobile (2007-2011)




                                                           +19.9
                                                   +18.9




                                                                                          +12.1
                                                                                  +11.3

                                            +9.1
                    +7.8

                           +5.9                                            +5.8
                                                                                                                  +4.5                           +4.7
             +4.1                                                                                                        +3.9             +4.0
                                                                                                         +2.3                      +2.1


            Aided Brand                     Mobile Ad                      Message                         Brand                    Purchase
             Awareness                      Awareness                     Association                    Favorability                Intent

Source: Dynamic Logic’s MarketNorms; Online (2000-2002). N=616 campaigns; Online Video MarketNorms (2002-2004),
N=34 campaigns; AdIndex for Mobile Norms through Q3/2011, N=165 campaigns, n= 125,471 respondents
Delta (Δ)=Exposed-Control

                                                                                                    27
A few different factors                        Presented for
contribute to mobile’s effectiveness as a medium

                         THE RELATIVELY LARGER PROPORTION OF THE MOBILE
                              SCREEN DEVOTED TO THE ADVERTISEMENT


                                    THE NOVELTY OF MOBILE ADS



                                        BETTER TARGETING


                         MORE FOCUSED AD COPY AND CONTENT DUE TO SIZE OR
                                   TECHNOLOGY CONSTRAINTS


                               CONSUMER ACCEPTANCE OF MOBILE ADS
Presented for




DYNAMIC LOGIC’S
MOBILE CREATIVE BEST PRACTICES
Creative matters more than ever:                Presented for
There’s a large variation in the best and worst performing ads

Percent Impacted: Delta (Δ)                                                                                          Mobile Best Performers
                                                                                                                     Overall Mobile Performers
                                                                                                                     Mobile Worst Performers


                                    +44.4




                                                                   +29.8




                                            +19.9
     +18.1
                                                                                                                         +16.3
                                                                                               +14.5
                                                                           +12.1


             +5.9
                                                                                                       +3.9                      +4.7
                                                    +2.4
                    -2.7                                                                                                                -4.0
                                                                                   -1.3                       -4.9

     Aided Brand                     Mobile Ad                      Message                      Brand                     Purchase
      Awareness                      Awareness                     Association                 Favorability                 Intent

     Source: Dynamic Logic’s AdIndex for Mobile Norms through Q3/2011
     Overall Mobile N=165 campaigns, n=125,471 respondents. Delta (Δ)=Exposed-Control


                                                                                          30
What differentiates the best and worst                  Presented for
mobile creative?

          1    The location of a brand name or logo within a mobile
               ad can have a strong impact on advertising recall



         2     Clear and persistent branding is important for brand
               awareness



         3     Encouraging interactivity and engagement are
               advantageous for mobile campaigns




                                           31
What does successful and unsuccessful                Presented for
mobile creative look like?


 Three characteristics in particular are associated with high impact:


 1   Left-side brand placement




 2   A strong call-to-action




 3   Clear branding throughout the creative




                                              32
It’s easier to move persuasion metrics for                                                                            Presented for
lower-involvement categories
                                                                                                                                       High Involvement
Percent Impacted: Delta (Δ)
                                                                                                                                       Low Involvement




                                             +25.0




                                   +15.7

                                                                 +12.7
                                                                            +11.0

                +7.4
                                                                                                         +5.6                          +6.0
      +4.7
                                                                                                                                +3.6
                                                                                                +2.5

     Aided Brand                   Mobile Ad                     Message                        Brand                           Purchase
      Awareness                    Awareness                    Association                   Favorability                       Intent

     Source: Dynamic Logic, AdIndex for Mobile Norms through Q3/2011;High involvement N=91 campaigns, 61,312 respondents; Low
     involvement N=74 campaigns, 64,159 respondents. Delta (Δ)=Exposed-Control


                                                                                           33
CPG outperforms both financial services                                                                               Presented for
and auto across nearly all metrics

Percent Impacted: Delta (Δ)                                                                                                      Financial Services
                                                                                                                                 CPG
                                                                                                                                 Automotive




                                           +25.0



                                                   +19.9



                                   +14.5                                         +14.7

                                                                  +11.6
                                                                          +9.3

            +6.5
                   +5.4                                                                                                           +5.4
     +4.0                                                                                               +4.6                             +4.2
                                                                                                               +3.8       +3.5
                                                                                                 +1.8

     Aided Brand                    Mobile Ad                      Message                         Brand                   Purchase
      Awareness                     Awareness                     Association                    Favorability               Intent
    Source: Dynamic Logic, AdIndex for Mobile Norms through Q3/2011CPG N=41 campaigns, 37,649 respondents;
    Financial Services N=39 campaigns, 30,050 respondents; Auto N=34 campaigns, n=24,392 respondents. Delta
    (Δ)=Exposed-Control

                                                                                           34
Overall, CPG campaigns are among the                                                                               Presented for
most effective mobile campaigns

Percent Impacted: Delta (Δ)                                                                                                         CPG Mobile
                                                                                                                                    CPG Online




                                     +25.0




                                                                    +9.3

       +6.5
                                               +5.1                                                                   +5.4
                 +1.7                                                                             +4.6      +1.6             +1.6
                                                                              +2.3

     Aided Brand                     Mobile Ad                     Message                        Brand               Purchase
      Awareness                      Awareness                    Association                   Favorability           Intent

     Source: Dynamic Logic, AdIndex for Mobile Norms through Q3/2011; Dynamic Logic MarketNorms for Online, Last
     3 Years through Q1/2011; CPG Mobile N=41 campaigns, 37,649 respondents; CPG Online N=881
     campaigns, 996,812 respondents. Delta (Δ)=Exposed-Control

                                                                                             35
Presented for
Mobile Success: CPG
                      Best:




                  Worst:




                              36
Mobile financial services campaigns                                                                                    Presented for
outperform their online counterparts as well

Percent Impacted: Delta (Δ)                                                                                             Financial Services Mobile
                                                                                                                        Financial Services Online




                                     +14.5


                                                                   +11.6




        +4.0                                                                                                              +3.5
                 +2.6                           +2.8
                                                                                                  +1.8                           +0.8
                                                                              +1.3                          +1.3

     Aided Brand                        Ad                         Message                        Brand                    Purchase
      Awareness                      Awareness                    Association                   Favorability             Consideration

     Source: Dynamic Logic, AdIndex for Mobile Norms through Q3/2011; Dynamic Logic Marketnorms Online; Last 3 Years
     through Q1/2011; Financial Services Mobile N=39 campaigns, 30,050 respondents; Fin Serv Online (Last 3 Years):
     N=291 campaigns; 460,239 respondents. Delta (Δ)=Exposed-Control

                                                                                             37
Mobile Success: Financial ServicesPresented for

                       Best:




                       Worst:




                                38
Auto campaigns build awareness                                                                                        Presented for
very successfully

Percent Impacted: Delta (Δ)                                                                                                            Auto Mobile
                                                                                                                                       Auto Online




                                     +19.9



                                                                   +14.7




       +5.4
                                                                                                  +3.8                   +4.2
                 +1.1                          +3.2                                                         +0.6                +0.6
                                                                             +2.1

     Aided Brand                        Ad                         Message                        Brand                  Purchase
      Awareness                      Awareness                    Association                   Favorability           Consideration

    Source: Dynamic Logic, AdIndex for Mobile Norms through Q3/2011; Dynamic Logic Marketnorms Online; Last 3 Years
    through Q1/2011; Auto Mobile N= 34 campaigns, 24,392 respondents; Auto Online N= 361 campaigns, 484,932
    respondents. Delta (Δ)=Exposed-Control

                                                                                             39
Presented for
Mobile Success: Automotive

                   Best:




                   Worst:




                            40
Do’s and Don’ts                                   Presented for




   do:                             don’t:
        clearly brand your           show your brand only on
        creative                     a product shot

        make sure you have           clutter your ads with too
        a clear call-to-action       much text or too many logos

        make the ads interactive     repurpose online creative
        and engaging                 only to leave it cropped




                                     41
Presented for




TRENDS, OPPORTUNITIES, AND BEST
PRACTICES IN MOBILE CREATIVE
February 15, 2012

Presented for


For a copy of this presentation,
please contact marketing@dynamiclogic.com.
Dynamic Logic, Millward Brown’s Digital Practice
AS THE WORLD LEADER IN DIGITAL INSIGHTS, WE HELP CLIENTS PLAN, MONITOR AND OPTIMIZE
DIGITAL MARKETING, NAVIGATE EMERGING MEDIA, AND INTEGRATE INSIGHTS ACROSS MEDIA TO
BUILD STRONGER BRANDS. Read our story.


        7,000+ Online Campaigns          350+ CrossMedia Campaigns         300+ Mobile & Tablet Campaigns

     Emerging Media Lab with focus on    MarketNorms®: Largest global       Linking Branding to Behavior,
         social, mobile & gaming        online ad effectiveness database        Social and Sales Data




 MILLWARD BROWN
   Brand experts for over
         35 years



   DYNAMIC LOGIC
   Digital & media experts
        for 12+ years
Joule: A Full-Service Global Agency 100% Focused on Mobile
 Joule is headquartered in New York, with offices
  in Los Angeles, London, Paris, Sydney, Melbourne,
  Beijing and Shanghai.
 Joule handles global campaigns and mobile AOR
  responsibilities for Fortune 1000 marketers—
  everything including strategy and design,
  campaign execution, media and analytics. The
  team is 100% focused on mobile and dedicated to
  helping clients harness the potential of the mobile
  transformation.
 Joule approaches every engagement as a unique
  opportunity to strategize, conceptualize, execute
  and activate a program that maximizes return for
  clients’ business and their brands. No
  predetermined, cookie-cutter solutions.
 Joule’s multidisciplinary team—averaging more         Michael Collins
  than eight years’ mobile experience per               Chief Executive Officer
  professional—collaborates closely to ensure           michael.collins@jouleww.com
  clients’ mobile solutions are smart, scalable and     www.jouleww.com
  measurable.
 Joule is passionate about mobile, but more
  important, the team is passionate about results.
Mindshare Worldwide

Mindshare is a global media and marketing services company.
Mindshare Worldwide was created in 1997 as the first global full-
service media company.

The Mindshare global network consists of approximately 6,000
employees across 113 offices in 82 countries throughout North
America, Latin America, Europe, the Middle East, Africa and Asia
Pacific. Mindshare is a member of the WPP Group, the world’s
largest communications services groups, and is part of its GroupM
Media Company along with MEC, MediaCom, Maxus, Outrider,
Kinetic and IEG. Mindshare works closely with several creative
agencies also under the WPP banner including Grey, Ogilvy &
Mather, JWT and Young & Rubicam.

Mindshare USA LLC has 11 offices across the U.S. and Canada with
billings of $9.96 billion.

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Trends, Opportunities, and Best Practices in Mobile Creative

  • 1. Presented for TRENDS, OPPORTUNITIES, AND BEST PRACTICES IN MOBILE CREATIVE February 15, 2012 Presented for For a copy of this presentation, please contact marketing@dynamiclogic.com.
  • 2. Presented for OUR SPEAKERS: MARK SILBER CRAIG WEINBERG STEFAN SELLBERG ANNE CZERNEK Joule Mobile Worldwide Mindshare Dynamic Logic Dynamic Logic Executive Creative Director Director of Mobile SVP, Digital Media Group Sr. Research Analyst, Emerging Media Lab mark.silber@jouleww.com Craig.Weinberg@MindshareWorld.Com Stefan.Sellberg@dynamiclogic.com Anne.Czernek@dynamiclogic.com
  • 3. Presented for MOBILE CREATIVE LEARNING MARK SILBER Joule Mobile Worldwide Executive Creative Director mark.silber@jouleww.com
  • 4. Presented for BEST PRACTICES FOR DEVELOPING MOBILE CREATIVE
  • 6. Presented for STUDY THE LAST WAR. FIGHT THE NEXT ONE. TV IS NOT JUST RADIO WITH PICTURES WEBSITES ARE NOT JUST BROCHURES YOU CLICK MOBILE DEVICES ARE NOT JUST LITTLE COMPUTERS
  • 7. Presented for ASK YOURSELF: WHAT MAKES THIS IDEA MOBILE? AD FOR DELL XPS 13 TARGETING CHECKINS, GEOFENCE OFFERS, CONTENT FOR SWITCH OFFER PEOPLE WAITING TARGETING COMCAST ON LINE SUBSCRIBERS
  • 8. Presented for NOT EVERY MOVIE IS AN EPIC. NOT EVERY DATE LEADS TO MARRIAGE. AND NOT EVERY MOBILE ENGAGEMENT NEEDS TO BE AN EXTENDED, IMMERSIVE EXPERIENCE.
  • 9. Presented for SOMETHING BITE-SIZED CAN BE JUST FINE s EXPANDS WHEN TAPPED … VIEW VIDEO
  • 10. Presented for YOUR BANNER IS AN APPETIZER, NOT THE ENTIRE MEAL. In Dell A/B test, users clicking these rich media ads consumed 47% more content.
  • 11. Presented for YOU’RE NOT TARGETING A DEVICE, YOU’RE TARGETING A PERSON. Check with friends: Watch Who’s up What’s trailer, Concession for a playing read Buy tickets Check in stand Watch the Tell my movie? near me? reviews in advance at theater promo movie friends Let’s eat!
  • 12. Presented for MOBILE MEDIA PLANNING & EXECUTION CRAIG WEINBERG Mindshare Director of Mobile Craig.Weinberg@MindshareWorld.Com
  • 13. Presented for 13 2/16/2012 Rich Media Best Practices • Establish clear campaign goals • What are your metrics for success? • Engagement, CTR/Traffic, Social Sharing, App Downloads, etc • Integrate Mobile into the larger, holistic campaign • Determine which percentage of budget should be divided between different types of rich media, static media, video, etc • Tracking • Mobile Tracking & Analytics are still fragmented; ensure that tracking within the rich media unit are built into the creative so that you can optimize against what is performing best • Align creative and media planning to produce the most unified tracking scenarios
  • 14. Presented for 14 2/16/2012 Rich Media Best Practices • Produce a unique ad that offers an engaging experience; Mobile Optimized Brand Sites are no longer central to a mobile ad campaign • Context: Time; place; immediate relevancy can be executed through mini-games; video; advanced animation; real-time data feeds • KISS: Keep It Simple Stupid! • There are myriad options available to a rich media marketer so it can be easy and tempting to overcomplicate the media with fancy bells and whistles • Make sure that CTA’s are clear, concise and that the message does not overshadow the small “pallet” of the mobile device
  • 15. Sprint – Epic Presented for Banner- Review in presentation mode Note: Click 1: Banner comes in Click 2: Close banner to reveal small banner Yahoo! Presentation, Confidential 2/16/2012
  • 16. Sprint – Epic Presented for Full Page Ad- review in presentation mode Note: Click to scroll the posters 16 2/16/2012
  • 17. Presented for MOBILE ADVERTISING TRENDS STEFAN SELLBERG ANNE CZERNEK Dynamic Logic Dynamic Logic SVP, Digital Media Group Sr. Research Analyst, Emerging Media Lab Stefan.Sellberg@dynamiclogic.com Anne.Czernek@dynamiclogic.com
  • 18. Presented for Proliferation of smartphones & tablets
  • 19. Presented for Advances in creative opportunities
  • 20. Presented for Despite technological improvements, the metrics aren’t getting better
  • 21. Presented for Early indications are that the “novelty factor” is wearing out
  • 22. Presented for We now see that mobile can have a negative impact
  • 24. Dynamic Logic has completed 300+ mobile Presented for advertising studies across a broad range of industry verticals. Display & Rich Mobile Media Ads Search SMS More commonly Location Emerging researched APPS Augmented Reality Mobile Video
  • 25. Mobile Works! The average campaign has Presented for an impact on all 5 traditional brand metrics. Percent Impacted: Delta (Δ) Aided Brand Awareness +5.9 Ad Awareness +19.9 Message Association +12.1 Brand Favorability +3.9 Purchase Intent +4.7 Source: Dynamic Logic’s AdIndex for Mobile Norms through Q3/2011; Overall Mobile N=165 campaigns, n= 125,471 respondents Delta (Δ)=Exposed-Control 25
  • 26. Presented for Mobile Outpaces Online Ads Average Brand Metric Deltas for Mobile and Online Campaigns MOBILE +5.9 Aided Brand +2.1 ONLINE Awareness +19.9 Ad +4.2 Awareness Message +2.2 +12.1 Association Brand +1.4 +3.9 Favorability Purchase +1.2 +4.7 Intent Source: Dynamic Logic MarketNorms for Online, last 3 years through Q1/2011, N=2,437 campaigns, n=3,259,336 respondents; AdIndex for Mobile Norms through Q3/2011, N=165 campaigns, n= 125,471 respondents. Delta (Δ)=Exposed-Control 26
  • 27. There may be a novelty factor at play, but Presented for mobile still bests both early online and early video Percent Impacted: Delta (Δ) Early Online Norms (2000-2002) Early Video Norms (2002-2004) Mobile (2007-2011) +19.9 +18.9 +12.1 +11.3 +9.1 +7.8 +5.9 +5.8 +4.5 +4.7 +4.1 +3.9 +4.0 +2.3 +2.1 Aided Brand Mobile Ad Message Brand Purchase Awareness Awareness Association Favorability Intent Source: Dynamic Logic’s MarketNorms; Online (2000-2002). N=616 campaigns; Online Video MarketNorms (2002-2004), N=34 campaigns; AdIndex for Mobile Norms through Q3/2011, N=165 campaigns, n= 125,471 respondents Delta (Δ)=Exposed-Control 27
  • 28. A few different factors Presented for contribute to mobile’s effectiveness as a medium THE RELATIVELY LARGER PROPORTION OF THE MOBILE SCREEN DEVOTED TO THE ADVERTISEMENT THE NOVELTY OF MOBILE ADS BETTER TARGETING MORE FOCUSED AD COPY AND CONTENT DUE TO SIZE OR TECHNOLOGY CONSTRAINTS CONSUMER ACCEPTANCE OF MOBILE ADS
  • 29. Presented for DYNAMIC LOGIC’S MOBILE CREATIVE BEST PRACTICES
  • 30. Creative matters more than ever: Presented for There’s a large variation in the best and worst performing ads Percent Impacted: Delta (Δ) Mobile Best Performers Overall Mobile Performers Mobile Worst Performers +44.4 +29.8 +19.9 +18.1 +16.3 +14.5 +12.1 +5.9 +3.9 +4.7 +2.4 -2.7 -4.0 -1.3 -4.9 Aided Brand Mobile Ad Message Brand Purchase Awareness Awareness Association Favorability Intent Source: Dynamic Logic’s AdIndex for Mobile Norms through Q3/2011 Overall Mobile N=165 campaigns, n=125,471 respondents. Delta (Δ)=Exposed-Control 30
  • 31. What differentiates the best and worst Presented for mobile creative? 1 The location of a brand name or logo within a mobile ad can have a strong impact on advertising recall 2 Clear and persistent branding is important for brand awareness 3 Encouraging interactivity and engagement are advantageous for mobile campaigns 31
  • 32. What does successful and unsuccessful Presented for mobile creative look like? Three characteristics in particular are associated with high impact: 1 Left-side brand placement 2 A strong call-to-action 3 Clear branding throughout the creative 32
  • 33. It’s easier to move persuasion metrics for Presented for lower-involvement categories High Involvement Percent Impacted: Delta (Δ) Low Involvement +25.0 +15.7 +12.7 +11.0 +7.4 +5.6 +6.0 +4.7 +3.6 +2.5 Aided Brand Mobile Ad Message Brand Purchase Awareness Awareness Association Favorability Intent Source: Dynamic Logic, AdIndex for Mobile Norms through Q3/2011;High involvement N=91 campaigns, 61,312 respondents; Low involvement N=74 campaigns, 64,159 respondents. Delta (Δ)=Exposed-Control 33
  • 34. CPG outperforms both financial services Presented for and auto across nearly all metrics Percent Impacted: Delta (Δ) Financial Services CPG Automotive +25.0 +19.9 +14.5 +14.7 +11.6 +9.3 +6.5 +5.4 +5.4 +4.0 +4.6 +4.2 +3.8 +3.5 +1.8 Aided Brand Mobile Ad Message Brand Purchase Awareness Awareness Association Favorability Intent Source: Dynamic Logic, AdIndex for Mobile Norms through Q3/2011CPG N=41 campaigns, 37,649 respondents; Financial Services N=39 campaigns, 30,050 respondents; Auto N=34 campaigns, n=24,392 respondents. Delta (Δ)=Exposed-Control 34
  • 35. Overall, CPG campaigns are among the Presented for most effective mobile campaigns Percent Impacted: Delta (Δ) CPG Mobile CPG Online +25.0 +9.3 +6.5 +5.1 +5.4 +1.7 +4.6 +1.6 +1.6 +2.3 Aided Brand Mobile Ad Message Brand Purchase Awareness Awareness Association Favorability Intent Source: Dynamic Logic, AdIndex for Mobile Norms through Q3/2011; Dynamic Logic MarketNorms for Online, Last 3 Years through Q1/2011; CPG Mobile N=41 campaigns, 37,649 respondents; CPG Online N=881 campaigns, 996,812 respondents. Delta (Δ)=Exposed-Control 35
  • 36. Presented for Mobile Success: CPG Best: Worst: 36
  • 37. Mobile financial services campaigns Presented for outperform their online counterparts as well Percent Impacted: Delta (Δ) Financial Services Mobile Financial Services Online +14.5 +11.6 +4.0 +3.5 +2.6 +2.8 +1.8 +0.8 +1.3 +1.3 Aided Brand Ad Message Brand Purchase Awareness Awareness Association Favorability Consideration Source: Dynamic Logic, AdIndex for Mobile Norms through Q3/2011; Dynamic Logic Marketnorms Online; Last 3 Years through Q1/2011; Financial Services Mobile N=39 campaigns, 30,050 respondents; Fin Serv Online (Last 3 Years): N=291 campaigns; 460,239 respondents. Delta (Δ)=Exposed-Control 37
  • 38. Mobile Success: Financial ServicesPresented for Best: Worst: 38
  • 39. Auto campaigns build awareness Presented for very successfully Percent Impacted: Delta (Δ) Auto Mobile Auto Online +19.9 +14.7 +5.4 +3.8 +4.2 +1.1 +3.2 +0.6 +0.6 +2.1 Aided Brand Ad Message Brand Purchase Awareness Awareness Association Favorability Consideration Source: Dynamic Logic, AdIndex for Mobile Norms through Q3/2011; Dynamic Logic Marketnorms Online; Last 3 Years through Q1/2011; Auto Mobile N= 34 campaigns, 24,392 respondents; Auto Online N= 361 campaigns, 484,932 respondents. Delta (Δ)=Exposed-Control 39
  • 40. Presented for Mobile Success: Automotive Best: Worst: 40
  • 41. Do’s and Don’ts Presented for do: don’t: clearly brand your show your brand only on creative a product shot make sure you have clutter your ads with too a clear call-to-action much text or too many logos make the ads interactive repurpose online creative and engaging only to leave it cropped 41
  • 42. Presented for TRENDS, OPPORTUNITIES, AND BEST PRACTICES IN MOBILE CREATIVE February 15, 2012 Presented for For a copy of this presentation, please contact marketing@dynamiclogic.com.
  • 43. Dynamic Logic, Millward Brown’s Digital Practice AS THE WORLD LEADER IN DIGITAL INSIGHTS, WE HELP CLIENTS PLAN, MONITOR AND OPTIMIZE DIGITAL MARKETING, NAVIGATE EMERGING MEDIA, AND INTEGRATE INSIGHTS ACROSS MEDIA TO BUILD STRONGER BRANDS. Read our story. 7,000+ Online Campaigns 350+ CrossMedia Campaigns 300+ Mobile & Tablet Campaigns Emerging Media Lab with focus on MarketNorms®: Largest global Linking Branding to Behavior, social, mobile & gaming online ad effectiveness database Social and Sales Data MILLWARD BROWN Brand experts for over 35 years DYNAMIC LOGIC Digital & media experts for 12+ years
  • 44. Joule: A Full-Service Global Agency 100% Focused on Mobile  Joule is headquartered in New York, with offices in Los Angeles, London, Paris, Sydney, Melbourne, Beijing and Shanghai.  Joule handles global campaigns and mobile AOR responsibilities for Fortune 1000 marketers— everything including strategy and design, campaign execution, media and analytics. The team is 100% focused on mobile and dedicated to helping clients harness the potential of the mobile transformation.  Joule approaches every engagement as a unique opportunity to strategize, conceptualize, execute and activate a program that maximizes return for clients’ business and their brands. No predetermined, cookie-cutter solutions.  Joule’s multidisciplinary team—averaging more Michael Collins than eight years’ mobile experience per Chief Executive Officer professional—collaborates closely to ensure michael.collins@jouleww.com clients’ mobile solutions are smart, scalable and www.jouleww.com measurable.  Joule is passionate about mobile, but more important, the team is passionate about results.
  • 45. Mindshare Worldwide Mindshare is a global media and marketing services company. Mindshare Worldwide was created in 1997 as the first global full- service media company. The Mindshare global network consists of approximately 6,000 employees across 113 offices in 82 countries throughout North America, Latin America, Europe, the Middle East, Africa and Asia Pacific. Mindshare is a member of the WPP Group, the world’s largest communications services groups, and is part of its GroupM Media Company along with MEC, MediaCom, Maxus, Outrider, Kinetic and IEG. Mindshare works closely with several creative agencies also under the WPP banner including Grey, Ogilvy & Mather, JWT and Young & Rubicam. Mindshare USA LLC has 11 offices across the U.S. and Canada with billings of $9.96 billion.

Notes de l'éditeur

  1. GLOBAL smartphone adoption is around 30%http://www.wired.com/gadgetlab/2011/11/smartphones-feature-phones/Smartphones estimated to be between 43% of mobile phones in USGoogle (Android) has 47% of new smartphones in US as of Dec 2011Apple (iOS) has 45% marketshare of new smartphonesRIM has fallen to less than 5%http://www.macrumors.com/2012/01/18/apples-smartphone-market-share-surge-continues-through-december-on-iphone-4s-strength/
  2. Despite better tech, better ads, MORE ads, bigger marketers and bigger campaigns, year over year, metrics have remained stable. Why? Creative matters, and marketers need to pay more attention.
  3. We’ve done a lot of work tracing the adoption of new media, including online and video, and can certainly vouch for the existence of a “novelty factor” in any of these media. Over time, results do tend to stabilize and even decline a bit as they regress to the mean. Mobile is now approaching that point in its maturity.
  4. LH side brand placement. Mobile ads are generally displayed above the content in a leaderboard format, which takes advantage of how viewers tend to look at the top left of the screen initially. The left-side placement is likely a reason why respondents who only briefly glimpse at the creative can still recall seeing an ad for the specific brand. Nearly two-thirds of the bottom-performing mobile campaigns do not adhere to this design.Strong call to action. Campaigns with the strongest performance on measures of purchase/behavior intent often tend to include a call-to-action, with many offering an incentive. Offering something “tangible,” such as a free app or incentive (e.g., sweepstake, coupon), is advantageous for mobile campaigns.Clear branding. Many of the trends we observe in the bottom 20% of mobile campaigns are the same ones that lead their online counterparts to falter. Both mobile and online campaigns with a weak brand presence can be hampered in their attempts to build brand awareness. The absence of clear branding on each frame within a creative sequence is a common problem among mobile campaigns that perform poorly on brand awareness and mobile ad awareness metrics.
  5. Low-involvement requires less awareness-building because people are able to recognize the products from having seen them in the stores and recognizing their packaging. They don’t have to try as hard and are able to focus on moving persuasion metrics. Because of this, one-frame creative can work to their advantage because it’s so straightforward.
  6. Some financial services brands rely on their logos too much for branding (and not enough on using the full brand name), so awareness can suffer comparatively in that category. They also don’t have the advantage of having a physical product to create recognition.Auto leads on message association – we see this in online results as well. Auto brands tend to have consistent, recognizable taglines,
  7. CPG campaigns may be able to utilize the smaller ad size more efficiently by showing only a brand logo, product shot and simple messaging and call-to-action. Where CPG goes wrong is by doing too much – they can often be at their best when simplest. While they can sometimes take advantage of recognizable packaging or branding, less recognizable brands suffer when the branding is only on the product itself – a wine bottle may not be enough for someone to recognize your particular label. Mobile overall does better among women, but we see this is especially true for CPG campaigns.
  8. Best Clear and distinct branding that resembles product branding Clear call to action Incentive that is immediately accessible via mobile deviceWorstFirst frame lacks branding except product Cluttered copy Branding only present on product shot
  9. Financial services suffer from a lack of tangible product, and occasionally brands try to change up the creative by not including the brand name and instead just using a logo. Sometimes brands will also try to use symbols for their products, like credit cards, or text books for student loans. But trying to transform a banking product into a physical one – which we see can lead to success with CPG – is still difficult when your product (a credit card) looks relatively similar to other brands’ products, especially if you fall prey to only branding the card and none of the rest of the creative.
  10. Best Consistent branding Clear call to action on second frameWorst Only branded with colors and logo – too indistinct No call-to-action
  11. We see discrepencies arise in online when the parent brand and model brands compete for attention and awareness. In mobile, this is actually an advantage, because the space is so small, that to keep the creative readable, both the parent brand and model brand have to be prominently featured. Recognizable parent brands – and brand name is almost always included. Don’t necessarily benefit from including product shot – confusing if cropped, and branding is typically strong enough to carry the ad without a product shot. So, like CPG, a simple ad format can work well.
  12. BestParent brand featured clearly in upper LH Full product shot Model sub-brand present ADD TAGLINEWorstCropped product shot Too much text Branding and CTA are squished