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Data Governance: Understand
what you already know
Steven Adler
Program Director for Data Governance Solutions, IBM
Outcomes and Maturity

Steven Adler
IBM Information Governance Solutions
                                       © 2010 IBM Corporation
IBM is a leader in Information Governance...
                                                                                                            Outcomes



  Data Governance Council Members


  Customers of IBM                                      Business Partners        Academia
  Abbott                       Key Bank                 Axentis                  Nova Southeastern
  American Express             Lowes                    BrainPark                Bucerius Law School
  Bank of Montreal             MasterCard               Business Reporting AG
  Bank of Tokyo/Mitsubishi     Merrill Lynch            Chaordix
  Citigroup                    Mizuho Securities        CoreFiling
  Chevron                      Nordea Bank              Infovide-Matrix Poland
  Danske Bank                  Northwestern Mutual      OpenPages
  Deutsche Bank                PFG                      Micropole-Univers
  Discover Financial           Robert Frances Group     Perficient
  EDM Council                  Royal Bank of Canada     Revi-IT
  Equifax                      Sanlam                   Sybase BI Practice
  Enmax                        TIAA-CREF                Varonis
  Fannie Mae                   TeliaSonera
  FSTC/BITS                    VP Securities Services
  IBM CIO Office               Vision Services Plan
  Imperial Bank ZA             Washington Mutual
  JPMC/WaMu                    Wells/Wachovia




 Five years ago,                                                                                       Created the
 The IBM Data                                                                                          Data             To benchmark
 Governance                                                                                            Governance       organizational
 Council                                                                                               Maturity Model   maturity...

                                                                                                                                   © 2010 IBM Corporation
                82
Today we lead an Information Governance Community




 ...with 550 people working together on global challenges
                                                © 2010 IBM Corporation
Ships sink because people can't keep up




         ...with technology that changes left from right
                                                 © 2010 IBM Corporation
People will lie to hide reality...
                                         ...Because everyone else
    The Greeks were lying...             was...




    “Under EU rules, deficits must not exceed 3 percent of gross
    domestic product and debt must not be more than 60 percent of
    GDP. But just three countries are expected to meet the deficit
    criterion this year and only 13 are likely to comply on debt.”
                    ...if that's the game everyone else is playing
                                                                © 2010 IBM Corporation
Sometimes people are sure they know what's real




    ...and it's then we most need independent verification
                                                © 2010 IBM Corporation
We need Semantic Consistency




    ...to improve enterprise information understanding
                                                © 2010 IBM Corporation
Quality of Reporting and Analytics...




               ...To Promote Organizational Effectiveness
                                                © 2010 IBM Corporation
Single View of the Truth




  ...To Supply The Right Information to Run the Business
                                               © 2010 IBM Corporation
Transform Data into Valued Business Information




            ...So we can make smarter, faster decisions

                                                  © 2010 IBM Corporation
Information that is Secure and Protected




              ...To reduce Risk and Improve Compliance
                                             © 2010 IBM Corporation
Global IT Spending = $1.51T




                          © 2010 IBM Corporation
We Keep doing the same things....




                       ...Expecting Different Outcomes
                                              © 2010 IBM Corporation
Without changing how we work....




                     ...New Outcomes are not possible
                                             © 2010 IBM Corporation
Information can change organizational behavior...




                 ...When IT and Business Work Together
                                                    © 2010 IBM Corporation
Governance is the HOW...




                           ...That we apply to the WHAT
                                              © 2010 IBM Corporation
The WHAT are all the Information Management




         ...Projects that never achieve sustainable goals

                                               © 2010 IBM Corporation
The Community is updating the Maturity Model...
                                      Outcomes
 Requires
            Data Risk Management &
                                                          Value Creation
                  Compliance

                                       Enablers
                                                                                        Enhance
                        Organizational Structures & Awareness

              Stewardship                                           Policy


                                    Core Disciplines

              Data Quality       Information Life-Cycle      Information Security
              Management              Management                 and Privacy

                                Supporting Disciplines

            Data Architecture        Classification &           Audit, Logging &
Supports                                Metadata                   Reporting

                                 ...With both the HOW and the WHAT
                                                                               © 2010 IBM Corporation
To include both technology and know-how




        ...and make this wisdom relevant and accessible

                                              © 2010 IBM Corporation
So that more organizations can depend on it...




Every day as they make decisions to achieve their goals
                                                 © 2010 IBM Corporation
Information Governance is about




  Building a Program              And Weaving it in
                                               © 2010 IBM Corporation
And a system for making governing decisions




              ...to help you achieve sustainable results
                                                © 2010 IBM Corporation
 102
Smart Governance Depends on Awareness




You can't govern    Organizations      So that goals can
well if you don't   need Evidence of   constantly be
know what's going   Dysfunction to     compared to
on...               make Policy...     outcomes and
                                       re-evaluated...
                                                © 2010 IBM Corporation
The Community is changing the Maturity Model
                                         Goals

                                  Business Outcomes


                                       Enablers

                         Organizational Structures & Awareness
  Requires

              Stewardship       Data Risk Management             Policy

                                                                                Enhance
                                   Core Disciplines
              Data                 Information          Information
              Quality               Life-Cycle           Security
              Management            Management          and Privacy

  Supports
                               Supporting Disciplines

              Data                 Classification &     Audit Information
              Architecture         Metadata             Logging & Reporting
                                                  104

             ...To focus on Goals and Business Outcomes
                                                                              © 2010 IBM Corporation
Semantic Consistency




                       © 2010 IBM Corporation
Improving Reporting




                      © 2010 IBM Corporation
Single View of the Truth




                           © 2010 IBM Corporation
Valued Business Information




                              © 2010 IBM Corporation
Information Protection




                         © 2010 IBM Corporation
The Global IG Community is helping




                   ...by validating these Outcome Maps
                                             © 2010 IBM Corporation
Everyone can all contribute ideas




 Directly into the Model and Vote on them...
                                               © 2010 IBM Corporation
Join the global community and work with your peers




 www.infogovcommunity.com
                                              © 2010 IBM Corporation

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Data Governance, understand what you already know (IBM Global Business Services)

  • 1. Data Governance: Understand what you already know Steven Adler Program Director for Data Governance Solutions, IBM
  • 2. Outcomes and Maturity Steven Adler IBM Information Governance Solutions © 2010 IBM Corporation
  • 3. IBM is a leader in Information Governance... Outcomes Data Governance Council Members Customers of IBM Business Partners Academia Abbott Key Bank Axentis Nova Southeastern American Express Lowes BrainPark Bucerius Law School Bank of Montreal MasterCard Business Reporting AG Bank of Tokyo/Mitsubishi Merrill Lynch Chaordix Citigroup Mizuho Securities CoreFiling Chevron Nordea Bank Infovide-Matrix Poland Danske Bank Northwestern Mutual OpenPages Deutsche Bank PFG Micropole-Univers Discover Financial Robert Frances Group Perficient EDM Council Royal Bank of Canada Revi-IT Equifax Sanlam Sybase BI Practice Enmax TIAA-CREF Varonis Fannie Mae TeliaSonera FSTC/BITS VP Securities Services IBM CIO Office Vision Services Plan Imperial Bank ZA Washington Mutual JPMC/WaMu Wells/Wachovia Five years ago, Created the The IBM Data Data To benchmark Governance Governance organizational Council Maturity Model maturity... © 2010 IBM Corporation 82
  • 4. Today we lead an Information Governance Community ...with 550 people working together on global challenges © 2010 IBM Corporation
  • 5. Ships sink because people can't keep up ...with technology that changes left from right © 2010 IBM Corporation
  • 6. People will lie to hide reality... ...Because everyone else The Greeks were lying... was... “Under EU rules, deficits must not exceed 3 percent of gross domestic product and debt must not be more than 60 percent of GDP. But just three countries are expected to meet the deficit criterion this year and only 13 are likely to comply on debt.” ...if that's the game everyone else is playing © 2010 IBM Corporation
  • 7. Sometimes people are sure they know what's real ...and it's then we most need independent verification © 2010 IBM Corporation
  • 8. We need Semantic Consistency ...to improve enterprise information understanding © 2010 IBM Corporation
  • 9. Quality of Reporting and Analytics... ...To Promote Organizational Effectiveness © 2010 IBM Corporation
  • 10. Single View of the Truth ...To Supply The Right Information to Run the Business © 2010 IBM Corporation
  • 11. Transform Data into Valued Business Information ...So we can make smarter, faster decisions © 2010 IBM Corporation
  • 12. Information that is Secure and Protected ...To reduce Risk and Improve Compliance © 2010 IBM Corporation
  • 13. Global IT Spending = $1.51T © 2010 IBM Corporation
  • 14. We Keep doing the same things.... ...Expecting Different Outcomes © 2010 IBM Corporation
  • 15. Without changing how we work.... ...New Outcomes are not possible © 2010 IBM Corporation
  • 16. Information can change organizational behavior... ...When IT and Business Work Together © 2010 IBM Corporation
  • 17. Governance is the HOW... ...That we apply to the WHAT © 2010 IBM Corporation
  • 18. The WHAT are all the Information Management ...Projects that never achieve sustainable goals © 2010 IBM Corporation
  • 19. The Community is updating the Maturity Model... Outcomes Requires Data Risk Management & Value Creation Compliance Enablers Enhance Organizational Structures & Awareness Stewardship Policy Core Disciplines Data Quality Information Life-Cycle Information Security Management Management and Privacy Supporting Disciplines Data Architecture Classification & Audit, Logging & Supports Metadata Reporting ...With both the HOW and the WHAT © 2010 IBM Corporation
  • 20. To include both technology and know-how ...and make this wisdom relevant and accessible © 2010 IBM Corporation
  • 21. So that more organizations can depend on it... Every day as they make decisions to achieve their goals © 2010 IBM Corporation
  • 22. Information Governance is about Building a Program And Weaving it in © 2010 IBM Corporation
  • 23. And a system for making governing decisions ...to help you achieve sustainable results © 2010 IBM Corporation 102
  • 24. Smart Governance Depends on Awareness You can't govern Organizations So that goals can well if you don't need Evidence of constantly be know what's going Dysfunction to compared to on... make Policy... outcomes and re-evaluated... © 2010 IBM Corporation
  • 25. The Community is changing the Maturity Model Goals Business Outcomes Enablers Organizational Structures & Awareness Requires Stewardship Data Risk Management Policy Enhance Core Disciplines Data Information Information Quality Life-Cycle Security Management Management and Privacy Supports Supporting Disciplines Data Classification & Audit Information Architecture Metadata Logging & Reporting 104 ...To focus on Goals and Business Outcomes © 2010 IBM Corporation
  • 26. Semantic Consistency © 2010 IBM Corporation
  • 27. Improving Reporting © 2010 IBM Corporation
  • 28. Single View of the Truth © 2010 IBM Corporation
  • 29. Valued Business Information © 2010 IBM Corporation
  • 30. Information Protection © 2010 IBM Corporation
  • 31. The Global IG Community is helping ...by validating these Outcome Maps © 2010 IBM Corporation
  • 32. Everyone can all contribute ideas Directly into the Model and Vote on them... © 2010 IBM Corporation
  • 33. Join the global community and work with your peers www.infogovcommunity.com © 2010 IBM Corporation