Is it time to update your intranet? These are the signs to look out for. ICF Interactive, the interactive services division of ICF International, teamed up with CMSWire to host a webinar covering SharePoint, Yammer, social business and what it all means in 2013.
View the full webinar here: http://www.cmswire.com/cms/social-business/webinar-recap-yammer-sharepoint-mobile-oh-my-022548.php
2. icfi.com/interactive
technology for great
Simply put, we use our wide range of digital and technical expertise to invent
solutions
that help people adapt to the digital environment, and in turn make their lives
better.
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Agenda – evolving as content comes in
§ Social and Mobile today
§ Microsoft’s view of the world
§ Objectives
§ What does success look like?
§ A Retail organization
§ Where are the gaps?
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Enterprise Justification
Social and MobileMobile can’t be ignored and Social Shouldn’t be ignored
CompeAAve
Advantage
InsAtuAonal
Knowledge
ProducAvity
Employee
RetenAon
Employee
AcquisiAon
Employee
Engagement
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Yammer Drives the Conversation
Yammer is the conversation layer across all of Microsoft’s products, including
Yammer, SharePoint 2013, Office 365, and Dynamics.
22!
• You can use SharePoint as a content management
solution or as a file repository.
• Add Yammer for its social benefits, such as one-to-
many communications and responding to posts with
comments and likes.
• Yammer can filter content in your activity stream
and provide a place for your teams to collaborate.
• Yammer can integrate with most business
applications, not just Microsoft products. Web
applications integrate easily with Yammer.
• Communicate with Microsoft products and other
applications using Open Graph technology.
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§ Users
– “Use the tools I like”
– “Make my job easier”
– Fewer systems
§ Business
– Make Money
– Save Money
– Efficiency
– “Empower the users”
§ IT Services
– Cost Reduction
– Security
– Simplify
– Fewer support
calls
– Respond to the
business faster
Different Audience
Different Goals
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.
Social Measurement
“Nailing Jell-O to the wall”
Definable
&
Achievable
MoAvated
Business
Leader
Process
is
CollaboraAon
Sales
Customer,
Service,
supply
chain
Business
and
IT
Partnership
Show
Success
Early
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Business value
– Percentage improvement in the
Process
– Increase revenue reduce
expense improve customer
experience
– Key people compensated
– Risk
Feasibility
– Difficulty to affect organizational
Change
– Alignment of Workers goals with
objective
– Process Owners engaged and on
board
– Technology / processes in place?
Quantify The Results
Scale 1 - 5
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SharePoint and Yammer
A Sample Scenario
Mobile
Browsing
with
HTML
5
Device
Channel
Support
Responsive
Design
Yammer
(NewsFeeds)
SkyDrive
Pro
User
Involvement
(early)
ExecuAve
Leadership
Clear
Goals
Measurable
Today
and
Afer
Focus
On
AdopAon
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§ Client speed-to-market imperative
• Implemented Ironworks’
“SharePoint ARC” packaged solution
• 16 weeks total time to market
• Delivered rich user experience
§ ActiveDirectory integration to drive
content targeting
§ Database integration for 2,000 locations
§ Consolidation of fractured content;
significant findability improvements
SharePoint Client Success
Ferguson
–
Intranet