Strategic Resources May 2024 Corporate Presentation
Phoenix Weatherization And Energy Assistance Presentation
1. APS Energy Wise Low Income
Weatherization Program
Working together to help our most vulnerable customers
Jerry Mendoza
HUD – Energy Efficiency,
Renewables, and Green
Building in Housing Program
September 16, 2008
2. APS Energy Wise Low Income
Weatherization Program
Weatherization
Bill Assistance
E-3 Low Income Discount Rate
Partnerships and Projects
3. APS Overview
• APS has the 5th Largest Service
Territory in US & over 1M customers
• Arizona is the fastest growing state
• Energy demand will double in 20 yrs
(3.6% yearly increase) Phoenix
• Our customer growth is 3 times U.S.
Average
• 5,039 miles of transmission lines in
APS territory
APS Retail Service Territory
4. Energy Wise Low Income Weatherization
Program
• Program has been in place since 1996
• Eligibility tied to 150% of Federal Low Income Guidelines
• Program Components:
– Weatherization
– Health and Safety
– Repair and Replace
– Bill Assistance
5. Weatherization
Key Components
• Includes renters
– Owners must agree to not increase rent for 12 months
• Increased per home funding from $1,500 to $6,000 for
weatherization, health and safety, and repair and replace
combined
• Refrigerator replacement
• Multifamily housing can be included on a case by case
basis
6. LIW Program Components
• Repair and Replace of existing appliances
– Case worker can identify need – doesn’t require an energy
audit
– Covers A/C, Heat Pumps, Evaporative Coolers, Electric
Water Heaters, Refrigerators
– Appliances must meet energy efficiency guidelines
• Health and Safety
– With an order from a medical doctor, a window Air
conditioner or heat pump may be installed
7. LIW Program Components
• Follows Federal WAP Guidelines
• AZ Department of Commerce Energy Office does Monitoring
and Evaluation
– Pre and Post Audit
– Analysis of Data
• Leveraged with other funding sources such as federal Low
Income Home Energy Assistance Program (LIHEAP), City,
State, and County Funds
8. Bill Assistance
• Increased to $400 from $300/year
• Service provided by community action agencies for
customers in “crisis” situations as defined by DES
• Partnered with the Arizona Community Action Association
Home Energy Assistance Fund
• APS Funds were leveraged by ACAA to obtain $500,000
from El Paso Natural Gas Settlement
9. Energy Wise Partners
• Arizona Community Action Association
• Community Action Human Resources Agency
• Coconino County Community Services Department
• Gila County Community Action Agency
• Maricopa County Human Services Department
• Northern Arizona Council of Government
• City of Phoenix Neighborhood Services
• Southeastern Arizona Community Action Program
• Western Arizona Council of Governments
• Inter Tribal Council of Arizona (20 tribes)
• Navajo Weatherization Assistance Program
• Foundation for Senior Living
• Arizona Energy Office
10. Activities
• Lobbying for LIHEAP
• Partnerships with City of Phoenix – Zip Code Project
• Joint Project with Housing Authority of Maricopa County
• Working with Pinal County Housing Authority and Community
Action Human Resources Agency
• Developing a program in conjunction with the Valley of the Sun
and City of Phoenix FireStar Program
11. What is the APS Energy
Support (E-3) Program?
• Special electric rate for our low-income customers
• Household Income – 150% of Federal Poverty Guideline
• E-3 rate offers a discount up to 40% off the cost of
electricity
• E-3 customers do not pay the Power Supply Adjustor (PSA)
12. Monthly Income Guidelines
# of People Maximum # of People Maximum
1 Person $1,301 6 People $3,551
2 People $1,751 7 People $4,001
3 People $2,201 8 People $4,451
4 People $2,651 9 People $4,901
5 People $3,101 10 People $5,351
For each additional household member, add $450. Income is
defined as total income (before taxes) for all household members.
Effective July 1, 2008
13. APS Energy Support (E-3) Program
Discounts
Monthly Discount
Energy Use Amount
400 kWh or less 40 percent
401 kWh – 800 kWh 26 percent
801 kWh – 1,200 kWh 14 percent
Over 1,200 kWh $13
Discount could add up to $156 per year!
14. How To Enroll in E-3 Program
• Fill out an application
• Applications are available in English and Spanish at:
– APS Customer Offices (also listed on APS.COM)
– Community Action Program Offices
• A printable version at aps.com
• Call statewide toll free at 1-800-253-9405
• Send completed application to DES
15. So What Can We Do?
• We can help APS’ Low Income customers by...
– Increasing enrollment in E-3
– Supporting weatherization services
– Providing crisis bill assistance
• Find other ways to communicate and integrate with other programs
that meet our guidelines
• Identify opportunities to partner with a local Community Action
Agency to…
– Deliver weatherization services
– Combine Rehab with Weatherization
• Integrate E-3 enrollment into your housing application processes
– Provide the one to one contact needed
– Sign-up at intake, and during renewal
