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ICV – Management Conference 2011
Building elements of a successful work
group‟s performance




                              How do I establish a work
                            group and make sure that it
                                   remains successful


                                       Martin Herrmann

                                  Controlling – Shaping the Future
At the beginning there is an idea

                                                                                                  Establishing a work group – so easy?
                                                                                                  Grasping opening up opportunities?
                                                                                                  Slowly increasing demand?
                                                                                                  ”Pressure” from somewhere?




            The first consideration for realization
            Slow specification
            „A new work group„ project is ripening
            Agreement within the region
            Decision by the Board
            Announcement

Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 2
                                                                                                                            Controlling – Shaping the Future
A project is launched: founding a work group

                                                                               Strategic and conceptional
                                                                                        questions such as type and
                                                                                        format

                                                                               Practical questions about
                                                                                         construction

                                                                               Integration into the ICV organization

                                                                               Project – organization of a new
                                                                                         work group
                                                                                          • Description
                                                                                          • Work group management
                                                                                                   (search, decision..)
                                                                                              • Marketing (having a plan..)
                                                                                              • Planning the inaugural meeting


Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 3
                                                                                                                            Controlling – Shaping the Future
A great deal of work shouts – supporting the
implementation plan
                                     1. Info über                                                                                                           a) Ziele
                                     erfolgte Gründung                      PHASE VII:                                                                      b) AK-Typ
                                                Medien                      NACHBEREITUNG                                                    PHASE I:       c) Zuständigkeit
                                                    Dank an                                                                                                 ICV-Struktur
                                                                                                                                             KONZEPTION
                                     Sitzungsprotokoll                                                                                                      1. Entscheidung
                                                                                                                                                            2. Koordinator/Kümmerer
                                                                                                                                                            benennen
                              1. Vorträge                 PHASE VI:
                                                                                                                                                            3. für die Anfangsphase:
                           2. Referenten                  ERÖFFNUNGS-
                       3. Organisation                    SITZUNG
                       4. Moderation                                                                                                           PHASE II:         Prämisse
                       durch AK-Leiter                                                                                      Checkliste für     AK-LEITER     Anforderungen
                                                                                                                                                             an AKL
                                                                                                                            AK-Gründung                      Ausw ahl
              1. Klärung: Termin, Ort
                                                             PHASE V:                                                          im ICV
                          2. Bekanntgabe
                                                             VORBEREITUNG
                        3. Tagesordnung                                                                                                                      a) Empfängerkreis
                                                             ERÖFFNUNG
                              4. Rahmen-                                                                                                                     b) Medien
                              organisation                                                                                                                   1. Vorankündigung
                          5. Finanzierung                                                                                                     PHASE III:     2. Bekanngabe
                                                                                                                                              MARKETING      Gründungstermin
             1. Meldung Interessierter an Kümmerer                                                                                                           3. Einladung
                                                                                        PHASE IV:
                               2. Antw ort durch Koordinator                                                                                                 4. Nachbereitung
                                                                                        ANMELDUNG
  3. Zw ischenkontakte Interessent : Koordinator                                                                                                             c) ICV-WEB-Seite
                     4. Einladungen, (nach Phase V. 3)                                                                                                       d) Flyer


Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 4                      Controlling – Shaping the Future
Excursion
Goals and tasks of a work group leader
Arbeitskreisleiters




Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 5   Controlling – Shaping the Future
Inaugural meeting
 The ground is prepared!
 Much is to be done for ”the little
           plant” to flourish.

 E.g. careful preparation of the
           inaugural meeting

 ”Taking along” the
           interested persons
           for the first time
                                                                                                                           Making active participants
 Wrap-up
                                                                                                                      from interested persons!
                                                                                                                     Members & Organizers „carry„ the WG
                                                                                                                     WG Management = Leadership &
                                                                                                                      Moderation
                                                                                                                     Good leadership leads to success!
                                                                                                                     Success encourages!
                                                                                                                     The way to maximum performance!?
Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 6           Controlling – Shaping the Future
From the little plant becomes a plant
The plant should grow
 Themes for listening, tackling, co-designing
         experincing together, networking, enjoying,
         profits offer & reap. . .

 Themes -wishes, -offers, -storage

 Mixed presentation/discussion
         preparation, problem solution
 teams, workshops, events,
         visits

                                                                                            Who makes - what - when - how - why?
                                                                                            A corn develops?
                                                                                                     close circle= carrying pillars?
                                                                                            Conference places, hosts, …, …
                                                                                            How do work groups live and develop?
Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 7   Controlling – Shaping the Future
What motivates the work groups members to
actively participate and what they feel?




– Distance – Soberness – Curiosity– Interest
   Courage – Engagement – Commitment
                 – Services
              – Professionality
                                        –Top-Class-Performance !
Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 8   Controlling – Shaping the Future
Building elements of successful work group
performance

 Which themes and
         actions make us
         interested and
         enthusiastic
 What are the aims of WG
         members?
 Walk-out of BSC West III
         




Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 9   Controlling – Shaping the Future
The most important questions for WG
members concern the vision and climate
       How are we as a work group, how do we want to be like?
       Why do we belong to this work group?
       Which benefits brings cooperation in a work group?
       How do we want the work
        group to be seen?
 Which potentials can/should
        we develop?
 How should our WG in 3 to 4
                years look like?
               • work group development?
               • members development?
 What should distinguish our work group?
Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 10   Controlling – Shaping the Future
Aims of a work group‟s leaders somewhere
in the region– quote:

 „The members of our work group
   • feel good in the work group’s meetings,
   • take an active part in the meetings and its organization,
   • guarantee through their high engagement a high level of the
            meeting,
          • show high satisfaction with the WG-result/-results
          • profit directly and indirectly from the WG-membership ,
          • are proud to belong to the WK and use its network,
          • strongly identify with the ICV values!
       The participation in the WG is important for them and they
        value it as their personal success!
       Our work group belongs to the best in the ICV!
       I hope that out work group will make it well!“

Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 11
                                                                                                                             Controlling – Shaping the Future
The plant becomes a tree


                                                                                                                              The plant develops and
                                                                                                                               flourishes!
                                                                                                                              The tree grows!
                                                                                                                              The number of
                                                                                                                               members increases
                                                                                                                              The work group works
                                                                                                                              The work group is
                                                                                                                               known,
                                                                                                                                it is integrated,
                                                                                                                                    it breathes
                                                                                                                                        it exists!


Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 12
                                                                                                                                       Controlling – Shaping the Future
The tree



                                               „„To fell a beautiful tree
                                             needs barely half an hour.
                                            To grow it 'til one can admire
                                                 it needs a century.„„




                          Eugen Roth



Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 13
                                                                                                                             Controlling – Shaping the Future
You need to cross seven bridges!




Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 14
                                                                                                                             Controlling – Shaping the Future
SUCCESS = Q * A




Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 15   Controlling – Shaping the Future
Back up
                                                                         only if required




Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 16   Controlling – Shaping the Future
ICV study: success factors WG performance
 11 most important criteria of work group‟s
 perfromance
                                                                                                                                The most important criteria of the work groups activities
      Experience exchange with
                    colleagues
                                                                                                                               Dddddddddddddddd
                                                                                                                               for the members refer to the issues:
                                                                                                                                         -exchange of experience
To look once beyond once nose
       and see how others do it
                                                                                                                               ddddddddddddddddd
                                                                                                                                         -developing knowledge / competence

 Gaining from other companies’
                    experience
                                                                                                                               ddddddddddddddddd
                                                                                                                                         -contacts and network

                                                                                                                               Rather unimportant are:
   Receiving information about                                                                                                 ddddddddddddddddd
                                                                                                                                         -collecting orders
                 current trends
                  Extending specialist                                                                                         ddddddddddddddddd
                                                                                                                                         -developing theories, working scientifically

                       competencies                                                                                                      -controller training
       Making business contacts
                                                                                                                               ddddddddddddddddd
                                                                                                                                         -extra-professional engagement
Further education in controlling
                         topics
                                                                                                                               ddddddddddddddddd
                                                                                                                               From there the most important forms of the cooperation
                                                                                                                               are also:
 Preparing individual themes in
                          detail
                                                                                                                               ddddddddddddddddd
                                                                                                                                         -exchange of experience

                                                                                                                                         -lectures by colleagues and professional
Gaining experiences from other                                                                                                 ddddddddddddddddd
                                                                                                                                         lecturers
                       sectors
         Building and maintaining                                                                                              ddddddddddddddddd
                                                                                                                                         -workshops / team work
                personal contacts                                                                                                        -discussions and debates
       Exchange of experience
                                                                                                                               ddddddddddddddddd
   between practice and theory
                                                                                                                               ddddddddddddddddd

  Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 17         Controlling – Shaping the Future
Tasks for the work groups

       tasks arisen since foundation = obligatory duties!
       free of charge further education and training camps
       promotion of the member‟s expert qualifications
       promotion and stregthening the experience exchange
       building a controlling community spirit (community)
       voluntary exercises?
       marketing?
       which general conditions to
        restrict?
 which design opportunities can
        we use and which do we
        indeed use?

Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 18   Controlling – Shaping the Future
Tasks for the members and guests

 our WGs live from engagement of their active members!
 expectations and requirements for members and guests
      active participation | lecture | presentation | plant tours
      expert lecture | moderation | workshops
      host’s role | organizational support
 activities and members‟ engagement out of work groups
      work groups between WG meetings
      involvement in statements, congress, regional conferences
 linking WG leaders with other levels
      participation in congress | CAB | other regional conferences
      specialised work group

Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 19
                                                                                                                             Controlling – Shaping the Future

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Martin Herrmann

  • 1. ICV – Management Conference 2011 Building elements of a successful work group‟s performance How do I establish a work group and make sure that it remains successful Martin Herrmann Controlling – Shaping the Future
  • 2. At the beginning there is an idea  Establishing a work group – so easy?  Grasping opening up opportunities?  Slowly increasing demand?  ”Pressure” from somewhere?  The first consideration for realization  Slow specification  „A new work group„ project is ripening  Agreement within the region  Decision by the Board  Announcement Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 2 Controlling – Shaping the Future
  • 3. A project is launched: founding a work group  Strategic and conceptional questions such as type and format  Practical questions about construction  Integration into the ICV organization  Project – organization of a new work group • Description • Work group management (search, decision..) • Marketing (having a plan..) • Planning the inaugural meeting Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 3 Controlling – Shaping the Future
  • 4. A great deal of work shouts – supporting the implementation plan 1. Info über a) Ziele erfolgte Gründung PHASE VII: b) AK-Typ Medien NACHBEREITUNG PHASE I: c) Zuständigkeit Dank an ICV-Struktur KONZEPTION Sitzungsprotokoll 1. Entscheidung 2. Koordinator/Kümmerer benennen 1. Vorträge PHASE VI: 3. für die Anfangsphase: 2. Referenten ERÖFFNUNGS- 3. Organisation SITZUNG 4. Moderation PHASE II: Prämisse durch AK-Leiter Checkliste für AK-LEITER Anforderungen an AKL AK-Gründung Ausw ahl 1. Klärung: Termin, Ort PHASE V: im ICV 2. Bekanntgabe VORBEREITUNG 3. Tagesordnung a) Empfängerkreis ERÖFFNUNG 4. Rahmen- b) Medien organisation 1. Vorankündigung 5. Finanzierung PHASE III: 2. Bekanngabe MARKETING Gründungstermin 1. Meldung Interessierter an Kümmerer 3. Einladung PHASE IV: 2. Antw ort durch Koordinator 4. Nachbereitung ANMELDUNG 3. Zw ischenkontakte Interessent : Koordinator c) ICV-WEB-Seite 4. Einladungen, (nach Phase V. 3) d) Flyer Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 4 Controlling – Shaping the Future
  • 5. Excursion Goals and tasks of a work group leader Arbeitskreisleiters Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 5 Controlling – Shaping the Future
  • 6. Inaugural meeting  The ground is prepared!  Much is to be done for ”the little plant” to flourish.  E.g. careful preparation of the inaugural meeting  ”Taking along” the interested persons for the first time  Making active participants  Wrap-up from interested persons!  Members & Organizers „carry„ the WG  WG Management = Leadership & Moderation  Good leadership leads to success!  Success encourages!  The way to maximum performance!? Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 6 Controlling – Shaping the Future
  • 7. From the little plant becomes a plant The plant should grow  Themes for listening, tackling, co-designing experincing together, networking, enjoying, profits offer & reap. . .  Themes -wishes, -offers, -storage  Mixed presentation/discussion preparation, problem solution  teams, workshops, events, visits  Who makes - what - when - how - why?  A corn develops? close circle= carrying pillars?  Conference places, hosts, …, …  How do work groups live and develop? Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 7 Controlling – Shaping the Future
  • 8. What motivates the work groups members to actively participate and what they feel? – Distance – Soberness – Curiosity– Interest Courage – Engagement – Commitment – Services – Professionality –Top-Class-Performance ! Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 8 Controlling – Shaping the Future
  • 9. Building elements of successful work group performance  Which themes and actions make us interested and enthusiastic  What are the aims of WG members?  Walk-out of BSC West III  Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 9 Controlling – Shaping the Future
  • 10. The most important questions for WG members concern the vision and climate  How are we as a work group, how do we want to be like?  Why do we belong to this work group?  Which benefits brings cooperation in a work group?  How do we want the work group to be seen?  Which potentials can/should we develop?  How should our WG in 3 to 4 years look like? • work group development? • members development?  What should distinguish our work group? Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 10 Controlling – Shaping the Future
  • 11. Aims of a work group‟s leaders somewhere in the region– quote:  „The members of our work group • feel good in the work group’s meetings, • take an active part in the meetings and its organization, • guarantee through their high engagement a high level of the meeting, • show high satisfaction with the WG-result/-results • profit directly and indirectly from the WG-membership , • are proud to belong to the WK and use its network, • strongly identify with the ICV values!  The participation in the WG is important for them and they value it as their personal success!  Our work group belongs to the best in the ICV!  I hope that out work group will make it well!“ Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 11 Controlling – Shaping the Future
  • 12. The plant becomes a tree  The plant develops and flourishes!  The tree grows!  The number of members increases  The work group works  The work group is known, it is integrated, it breathes it exists! Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 12 Controlling – Shaping the Future
  • 13. The tree „„To fell a beautiful tree needs barely half an hour. To grow it 'til one can admire it needs a century.„„ Eugen Roth Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 13 Controlling – Shaping the Future
  • 14. You need to cross seven bridges! Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 14 Controlling – Shaping the Future
  • 15. SUCCESS = Q * A Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 15 Controlling – Shaping the Future
  • 16. Back up only if required Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 16 Controlling – Shaping the Future
  • 17. ICV study: success factors WG performance 11 most important criteria of work group‟s perfromance The most important criteria of the work groups activities Experience exchange with colleagues Dddddddddddddddd for the members refer to the issues: -exchange of experience To look once beyond once nose and see how others do it ddddddddddddddddd -developing knowledge / competence Gaining from other companies’ experience ddddddddddddddddd -contacts and network Rather unimportant are: Receiving information about ddddddddddddddddd -collecting orders current trends Extending specialist ddddddddddddddddd -developing theories, working scientifically competencies -controller training Making business contacts ddddddddddddddddd -extra-professional engagement Further education in controlling topics ddddddddddddddddd From there the most important forms of the cooperation are also: Preparing individual themes in detail ddddddddddddddddd -exchange of experience -lectures by colleagues and professional Gaining experiences from other ddddddddddddddddd lecturers sectors Building and maintaining ddddddddddddddddd -workshops / team work personal contacts -discussions and debates Exchange of experience ddddddddddddddddd between practice and theory ddddddddddddddddd Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 17 Controlling – Shaping the Future
  • 18. Tasks for the work groups  tasks arisen since foundation = obligatory duties!  free of charge further education and training camps  promotion of the member‟s expert qualifications  promotion and stregthening the experience exchange  building a controlling community spirit (community)  voluntary exercises?  marketing?  which general conditions to restrict?  which design opportunities can we use and which do we indeed use? Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 18 Controlling – Shaping the Future
  • 19. Tasks for the members and guests  our WGs live from engagement of their active members!  expectations and requirements for members and guests  active participation | lecture | presentation | plant tours  expert lecture | moderation | workshops  host’s role | organizational support  activities and members‟ engagement out of work groups  work groups between WG meetings  involvement in statements, congress, regional conferences  linking WG leaders with other levels  participation in congress | CAB | other regional conferences  specialised work group Internationaler Controller Verein eV | www.controllerverein.com | Bausteine erfolgreicher AK-Arbeit | 26.11.2011| Seite 19 Controlling – Shaping the Future