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From
Strategy
to Image
The secrets of successful brand management




id-ee GmbH / agency for brand communication / «From Strategy to Image – The secrets of successfull Brand Management»
Copyright © 2012 lic. phil. Patrick Andersen. All Rights reserved.
Hello id-ee Blog.
    Apple «The Jesus-Brand».
    18.07.2012




    id-ee GmbH / agency for brand communication / «From Strategy to Image – The secrets of successfull Brand Management»
2   Copyright © 2012 lic. phil. Patrick Andersen. All Rights reserved.
From theory to practice




3   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Brand communication
    «Are you brandwashed?»




         Stimulus                                                                              Reaction




5   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
VW Spot Super Bowl 2011
    Star Wars




6   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Modern Logos
    A promise
    A successful Logo is...
        not the brand itself, but the mode of expression of the brand.
        a genius and powerful medium.
        a projector that plays a film – and at the same time it‘s the screen, on
        which we see the pictures.
        a container for the world of imagination.



    // The brand has to keep, what the logo promises.
    What the logo promises, the brand has to keep.


7   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple
    The «Jesus-Brand»
    Isaascson, W. (2011). Steve Jobs. Simon & Schuster: New York.




8   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
«Out-of-the-box»
     Mankind-Machine relationship
     «The telephone has too many bugs. It will never become a relevant
     communication tool.
     // Western Union Manager, 1876



     «In my opionin there is a world market for maybe a total of fife
     computers.»
     // IBM-Präsident Thomas Watson, 1943



     «Computers of the future may not have more weight then 1.5 tonns.»
     //Popular Mechanics, 1949



     «640‘000 Bytes disk storage should be enough for everyone.»
     //Bill Gates, 1981


10   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Hewlett Packard
     The first technology company in Silicon Valley




11   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
HP 9100A 1968
     The world‘s first «Personal Computer»




12   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Silicon Valley in the 70ies
     Fusion of Flower Power and technology

                                                                   Mikro-
                               FORSCHUNG                        prozessoren

                           AMES         XEROX               TECHNOLGIE
                                         Parc                                      TECHFIRMEN
                                HP                                  Semi-
                              Explorer Homebrew                   conductor                  Atari
                               Club    Computer
                                                                                            HP Intel
                                         Club

                                                                                           NASA
                                                        Steve
                                                       Wozniak
                         KULTUR         LSD
                                                        Steve                           HP 9001
                                Counter-
                                                        Jobs                               A
                           Musik culture                   Nolan                COMPUTER
                                 Spiritualität            Bushnell
                                                                                     Intel 404
                                                       PERSONEN
                                                      Bill Gates




13   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Steve Jobs
     An adoptive from the middle class




14   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Altair 8800 Computer 1975
     Where‘s the monitor, the keyboard and the mouse?




15   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Eichler Homes
     Aesthetic architekture at an affordable price




16   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Steve Wozniak
     A «Computer Nerd»




17   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
The Blue Box
     Foundation-stone of a revolutionary partnership




18   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Atari computer game Pong 1972
     First computer game - no instructions needed




19   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Steve Jobs and Steven Wozniak
     A strange couple




20   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple Computers Co.
     Signature and the first Logo




21   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple 1976
     Establishment contract




22   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
The Apple I
     Sales price $ 666




23   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Steve Jobs
     21 years old and already a fly businessman




24   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
«People do judge books by its cover.»
     // Mike Markkula 1976




25   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple Marketing Philosophy 1976
     Basic values - existent up to this day
     // Empathy
     «An intimate connection with the feelings of the customer: We will truly understand
     their needs better than any other company.»


     // Focus
     «In order to do a good job of those things that we decide to do, we must eliminate
     all of the unimportant opportunities.»

     // Impute
     «We may have the best product, the highst quality, the most useful software; if we
     present them in slipshod manner, they will be perceived as slipshod; if we present
     them in a creative, professional manner, we will impute the disired qualities.»


26   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Jobs & Wozniak
     Out of the garage to a worldwide revolution




30   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
The Apple II
     The first successful product




31   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Bill Gates
     «Super Computer Nerd»




32   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Steve Jobs 1981
     Game changer, visionary, millionaire




33   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
«Bad artists copy. Good artists steal.»
     // Pablo Picasso




34   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
XEROX Parc 1979
     «Robbery» Graphical User Interface




35   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple II
     Command Line Interface




36   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
The Macintosh
     Graphical User Interface




37   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Building the Mac
     Susan Kare Icon Design




38   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Building the Mac
     Signature on the inside




39   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Hartmut Esslinger
     «Designed by Apple in California»




40   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
The Macintosh 1984
     Technology innovation as a brand-DNA




41   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
1984 commercial
     Turning point of the advertising industry




42   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Mac Launch Event 24. January 1984
     The first computer, that introduces himself




43   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple vs. Microsoft
     Rivalry and partnership




44   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple and Jobs
     Separate ways from 1985 until 1997




45   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Steve Jobs und Pixar
     At the crossroad of creativity and technology




46   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Macworld Boston 1997
     The Microsoft agreement




47   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
«Brand management is the
     management of differences, not as they
     exist on data sheets, but as they exist in
     the minds of people.»
     // Marty Neumaier
     Neumaier, M. (2006, S. 3). The brand gap. How to bridge the distance between business strategy and design. A   whitebord overview.
      Berkely: Peachpitt Press.




49   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
iCEO Jobs 1997
     Focus on 4 product areas
                                                                      Pro




                                   Power Book G3                              Power Macintosh G3



       Portable                                                                                        Desktop



                                               iBook                                            iMac




                                                                Consumer

54   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
«Skate where the puck‘s going, not
     where the puck has been.»
     // Wayne Gretzky




55   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
iMac Bondi Blue
     The product keeps the brand‘s promise




57   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
«Simplicity is the ultimate sophistication.»
     // Apple‘s philosophy for a strong design culture




58   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple Logo Evolution
     Colored-Logo gets replaced




59   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
«The store will become the most
     powerful physical expression of the
     brand.»
     // Ron Johnson




62   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Sony Walkman
     Worldwide successful product




66   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple‘s «Digital Hub» strategy
     The personal computer‘s future from 2001 on




     Hardware
     + Operating system                                                                   Full responsibility
     + Application                                                                              for the User
     + Internet                                                                                 Experience
     + Marketing
     --------------
     Solution

67   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
«I understood this with the camcorder.
     Using iMovie makes your camcorder 10
     times more valuable.»
     // Steve Jobs 2001




68   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
iTunes Version 1.0
     Rip. Mix. Burn.




69   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
iPod 2001 (Scroll Wheel)
     «A Thousand Songs in your pocket.»




70   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
«White isn‘t just a neutral color. It‘s sure
     pure and quiet. Bold and conspicuous
     and yet so inconspicuous as well.»
     // Ive Irving




71   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
72   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple‘s «Digital Hub» strategy
     75 million dollar advertising account for the iPod


                                                           iPod Marketing

                                                       +

                                                                                            +

                                        Profit                                              sold iPods
                                                 +


                                                                                    +
                                                                Sold Mac
                                                                Computer




73   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
iPod advertisement
     Worldwide impact




75   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
The iTunes Store 2003
     Conquest of the music market




77   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
78   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Patented Apple packaging
     iPod Nano box 2008




79   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
iPod Vertigo
     Co-Branding Deal with U2




80   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Quelle: Lockwood, T. (2010). Design Thinking. Integrating Innovation, Customer Experience and
                                                                                                   MAC
                                     Video
                                                                                                   World
                  Exclusive         Content
                    Deals
                  (U2 iPod)                              PodCasts             Apple
                                                                            Advertising


                                     iTUNES                                                   COOL BRAND
     Audio Content            CULTURALLY CURRENT                                              HIGH IMPACT
                                CONTENT PORTAL                                                 MARKETING

                                                               Visual
         99 c per Single                                     Language                                                          Genius Bar
             Model

                                 PROPRIETARY
                                                                                                                 APPLE
          iLife                   PLATFORM &
         iWork                                                                                                  STORES
                               INTUITIVE INTERFACE




                                                                                                                                            Brand Value. S. 42. Allworth Press: New York.
                                                                                                                                 Product
                                                                         LOW-COST                                              Playground
                                                                        OUTSOURCING
         OsX

                                WELL DESIGNED                                             EXCLUSIVE 3RD PARTY
                                                                                                                           Nike +
       Mac                        PRODUCTS &                                                PERIPHERALS &
     Compters                    TECHNOLOGY                                                  ACCESSORIES

                                                                            Portable                                Car
                                                    iTouch                 Speakders                               Docks
                     iPod
                                                                                                    iPod
                                    Nano                                                           Holders




82      «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple and Intel
     Together at last




83   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Moto Q
     Smartphone «not so smart»




84   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
iPhone
     The next revolution
                                                                    smart

                                                                                                iPhone




                                        E 62
     hard to use                                                                                         easy to use
                              Moto Q              Treo



                                                                   Cell
                                                                  Phones



                                                              not so smart

85   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Multi-Touch technology
     New relationship between mankind and machine




86   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
iPhone
     iPod, Telefon and Internet-Communicator




88   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
iPad Launch January 2010
     «The Jesus Tablet» or an «iPhone on steroids»




89   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
App-Store 2011
     273 973 downloads – per day




90   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
«Antennagate»
     Design vs. Engineering




91   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
iCloud
     Seamless interaction




93   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple




                                                                                                Quelle: Lockwood, T. (2010). Design Thinking. Integrating Innovation, Customer Experience and
     Turnover figures 4th quarter of 2011

     Turnover                           $ 46 Billions
     Net profit                          $ 13 Billions
     iPhone                             37,04 Billions                         + 128 %
     iPad                               15,43 Billions                         + 111 %
     Macs                               5,2 Billions                           + 26 %




                                                                                                Brand Value. S. 42. Allworth Press: New York.
     iPod                               15,4 Billions                          - 21 %



     // 4,3 iPhones per second



94   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple Inc.




                                                                                                                                Quelle: Lockwood, T. (2010). Design Thinking. Integrating Innovation, Customer Experience and
     Market price
                                                                                                                     USD




                                                                                                                         400




                                                                                                                         300




                                                                                                                                Brand Value. S. 42. Allworth Press: New York.
                                                                                                                         200




                                                                                                                     100




                                                                                                                     0


          2002       2003         2004        2005        2006         2007        2008         2009   2010   2011       2012




95   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Apple
     Steve Job‘s legacy
         Apple II
         The MacIntosh
         Toy Story and other Pixar Blockbusters
         Apple stores
         iPod
         iTunes store
         iPhone
         AppStore
         iCloud
         … and Apple itself




96   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Steve Job‘s Vision
     The «Apple spaceship»




97   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Innovation helps brands to achieve
whell grip.
Apple
      Success factors

                                                                 Brand


                                     Leadership
                                                                                Communication




                                    Business Model                                     Design




                                                           Technology

101   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
id-ee Blog series
      4 Modules




102   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Ideal-typical project
      From a brand agency‘s point of view


                                                                 Analysis
                                                                         1

                                                                                                        2
                                                                                                 2     Strategy
                       Evaluation               5




                                                                                            3        Creation
                                                         4
                            Production




103   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
id-ee Blog series
      4 Module

                                          Hello                                                   Bye
                                                                   Theory
                                                                         1
                                                   Test                                  Basics
                                           Neuro                                                 Identity

                                 Evaluation                                                           Psychology


                      Monitoring               4                                                  2      Strategy

                                     Design                                                           Planning

                                    Engineering                                                  Positioning

                                                      Idea               3              Digital


                                                                  Creation


104   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Identitätsorientiertes Markenmanagement
      A brand signifies identity

                                                  «Inside-Out-Perspective»


                                                                Positioning

            Brand identity                                                                              Brand image
            Self-image of                                         Brand                              Unfamiliar image of
              the brand                                                                                  the brand

                                                                  Feedback




                                                  «Outside-In-Perspective»

       Internal target group                                                                     External target group




105   «From strategy to image – The secrets of successful Brand Management»  Hello id-ee Blog
Questions?
      www.id-ee.ch gives you answers.




      id-ee GmbH / agency for brand communication / «From Strategy to Image – The secrets of successfull Brand Management»
106   Copyright © 2012 lic. phil. Patrick Andersen. All Rights reserved.

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Session 1 | «From Strategy to Image.» | Hello Apple

  • 1. From Strategy to Image The secrets of successful brand management id-ee GmbH / agency for brand communication / «From Strategy to Image – The secrets of successfull Brand Management» Copyright © 2012 lic. phil. Patrick Andersen. All Rights reserved.
  • 2. Hello id-ee Blog. Apple «The Jesus-Brand». 18.07.2012 id-ee GmbH / agency for brand communication / «From Strategy to Image – The secrets of successfull Brand Management» 2 Copyright © 2012 lic. phil. Patrick Andersen. All Rights reserved.
  • 3. From theory to practice 3 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 4.
  • 5. Brand communication «Are you brandwashed?» Stimulus Reaction 5 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 6. VW Spot Super Bowl 2011 Star Wars 6 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 7. Modern Logos A promise A successful Logo is... not the brand itself, but the mode of expression of the brand. a genius and powerful medium. a projector that plays a film – and at the same time it‘s the screen, on which we see the pictures. a container for the world of imagination. // The brand has to keep, what the logo promises. What the logo promises, the brand has to keep. 7 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 8. Apple The «Jesus-Brand» Isaascson, W. (2011). Steve Jobs. Simon & Schuster: New York. 8 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 9.
  • 10. «Out-of-the-box» Mankind-Machine relationship «The telephone has too many bugs. It will never become a relevant communication tool. // Western Union Manager, 1876 «In my opionin there is a world market for maybe a total of fife computers.» // IBM-Präsident Thomas Watson, 1943 «Computers of the future may not have more weight then 1.5 tonns.» //Popular Mechanics, 1949 «640‘000 Bytes disk storage should be enough for everyone.» //Bill Gates, 1981 10 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 11. Hewlett Packard The first technology company in Silicon Valley 11 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 12. HP 9100A 1968 The world‘s first «Personal Computer» 12 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 13. Silicon Valley in the 70ies Fusion of Flower Power and technology Mikro- FORSCHUNG prozessoren AMES XEROX TECHNOLGIE Parc TECHFIRMEN HP Semi- Explorer Homebrew conductor Atari Club Computer HP Intel Club NASA Steve Wozniak KULTUR LSD Steve HP 9001 Counter- Jobs A Musik culture Nolan COMPUTER Spiritualität Bushnell Intel 404 PERSONEN Bill Gates 13 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 14. Steve Jobs An adoptive from the middle class 14 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 15. Altair 8800 Computer 1975 Where‘s the monitor, the keyboard and the mouse? 15 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 16. Eichler Homes Aesthetic architekture at an affordable price 16 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 17. Steve Wozniak A «Computer Nerd» 17 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 18. The Blue Box Foundation-stone of a revolutionary partnership 18 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 19. Atari computer game Pong 1972 First computer game - no instructions needed 19 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 20. Steve Jobs and Steven Wozniak A strange couple 20 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 21. Apple Computers Co. Signature and the first Logo 21 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 22. Apple 1976 Establishment contract 22 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 23. The Apple I Sales price $ 666 23 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 24. Steve Jobs 21 years old and already a fly businessman 24 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 25. «People do judge books by its cover.» // Mike Markkula 1976 25 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 26. Apple Marketing Philosophy 1976 Basic values - existent up to this day // Empathy «An intimate connection with the feelings of the customer: We will truly understand their needs better than any other company.» // Focus «In order to do a good job of those things that we decide to do, we must eliminate all of the unimportant opportunities.» // Impute «We may have the best product, the highst quality, the most useful software; if we present them in slipshod manner, they will be perceived as slipshod; if we present them in a creative, professional manner, we will impute the disired qualities.» 26 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 27.
  • 28.
  • 29.
  • 30. Jobs & Wozniak Out of the garage to a worldwide revolution 30 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 31. The Apple II The first successful product 31 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 32. Bill Gates «Super Computer Nerd» 32 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 33. Steve Jobs 1981 Game changer, visionary, millionaire 33 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 34. «Bad artists copy. Good artists steal.» // Pablo Picasso 34 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 35. XEROX Parc 1979 «Robbery» Graphical User Interface 35 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 36. Apple II Command Line Interface 36 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 37. The Macintosh Graphical User Interface 37 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 38. Building the Mac Susan Kare Icon Design 38 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 39. Building the Mac Signature on the inside 39 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 40. Hartmut Esslinger «Designed by Apple in California» 40 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 41. The Macintosh 1984 Technology innovation as a brand-DNA 41 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 42. 1984 commercial Turning point of the advertising industry 42 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 43. Mac Launch Event 24. January 1984 The first computer, that introduces himself 43 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 44. Apple vs. Microsoft Rivalry and partnership 44 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 45. Apple and Jobs Separate ways from 1985 until 1997 45 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 46. Steve Jobs und Pixar At the crossroad of creativity and technology 46 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 47. Macworld Boston 1997 The Microsoft agreement 47 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 48.
  • 49. «Brand management is the management of differences, not as they exist on data sheets, but as they exist in the minds of people.» // Marty Neumaier Neumaier, M. (2006, S. 3). The brand gap. How to bridge the distance between business strategy and design. A whitebord overview. Berkely: Peachpitt Press. 49 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 50.
  • 51.
  • 52.
  • 53.
  • 54. iCEO Jobs 1997 Focus on 4 product areas Pro Power Book G3 Power Macintosh G3 Portable Desktop iBook iMac Consumer 54 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 55. «Skate where the puck‘s going, not where the puck has been.» // Wayne Gretzky 55 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 56.
  • 57. iMac Bondi Blue The product keeps the brand‘s promise 57 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 58. «Simplicity is the ultimate sophistication.» // Apple‘s philosophy for a strong design culture 58 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 59. Apple Logo Evolution Colored-Logo gets replaced 59 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 60.
  • 61.
  • 62. «The store will become the most powerful physical expression of the brand.» // Ron Johnson 62 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 63.
  • 64.
  • 65.
  • 66. Sony Walkman Worldwide successful product 66 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 67. Apple‘s «Digital Hub» strategy The personal computer‘s future from 2001 on Hardware + Operating system Full responsibility + Application for the User + Internet Experience + Marketing -------------- Solution 67 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 68. «I understood this with the camcorder. Using iMovie makes your camcorder 10 times more valuable.» // Steve Jobs 2001 68 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 69. iTunes Version 1.0 Rip. Mix. Burn. 69 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 70. iPod 2001 (Scroll Wheel) «A Thousand Songs in your pocket.» 70 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 71. «White isn‘t just a neutral color. It‘s sure pure and quiet. Bold and conspicuous and yet so inconspicuous as well.» // Ive Irving 71 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 72. 72 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 73. Apple‘s «Digital Hub» strategy 75 million dollar advertising account for the iPod iPod Marketing + + Profit sold iPods + + Sold Mac Computer 73 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 74.
  • 75. iPod advertisement Worldwide impact 75 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 76.
  • 77. The iTunes Store 2003 Conquest of the music market 77 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 78. 78 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 79. Patented Apple packaging iPod Nano box 2008 79 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 80. iPod Vertigo Co-Branding Deal with U2 80 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 81.
  • 82. Quelle: Lockwood, T. (2010). Design Thinking. Integrating Innovation, Customer Experience and MAC Video World Exclusive Content Deals (U2 iPod) PodCasts Apple Advertising iTUNES COOL BRAND Audio Content CULTURALLY CURRENT HIGH IMPACT CONTENT PORTAL MARKETING Visual 99 c per Single Language Genius Bar Model PROPRIETARY APPLE iLife PLATFORM & iWork STORES INTUITIVE INTERFACE Brand Value. S. 42. Allworth Press: New York. Product LOW-COST Playground OUTSOURCING OsX WELL DESIGNED EXCLUSIVE 3RD PARTY Nike + Mac PRODUCTS & PERIPHERALS & Compters TECHNOLOGY ACCESSORIES Portable Car iTouch Speakders Docks iPod iPod Nano Holders 82 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 83. Apple and Intel Together at last 83 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 84. Moto Q Smartphone «not so smart» 84 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 85. iPhone The next revolution smart iPhone E 62 hard to use easy to use Moto Q Treo Cell Phones not so smart 85 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 86. Multi-Touch technology New relationship between mankind and machine 86 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 87.
  • 88. iPhone iPod, Telefon and Internet-Communicator 88 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 89. iPad Launch January 2010 «The Jesus Tablet» or an «iPhone on steroids» 89 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 90. App-Store 2011 273 973 downloads – per day 90 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 91. «Antennagate» Design vs. Engineering 91 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 92.
  • 93. iCloud Seamless interaction 93 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 94. Apple Quelle: Lockwood, T. (2010). Design Thinking. Integrating Innovation, Customer Experience and Turnover figures 4th quarter of 2011 Turnover $ 46 Billions Net profit $ 13 Billions iPhone 37,04 Billions + 128 % iPad 15,43 Billions + 111 % Macs 5,2 Billions + 26 % Brand Value. S. 42. Allworth Press: New York. iPod 15,4 Billions - 21 % // 4,3 iPhones per second 94 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 95. Apple Inc. Quelle: Lockwood, T. (2010). Design Thinking. Integrating Innovation, Customer Experience and Market price USD 400 300 Brand Value. S. 42. Allworth Press: New York. 200 100 0 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 95 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 96. Apple Steve Job‘s legacy Apple II The MacIntosh Toy Story and other Pixar Blockbusters Apple stores iPod iTunes store iPhone AppStore iCloud … and Apple itself 96 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 97. Steve Job‘s Vision The «Apple spaceship» 97 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 98.
  • 99.
  • 100. Innovation helps brands to achieve whell grip.
  • 101. Apple Success factors Brand Leadership Communication Business Model Design Technology 101 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 102. id-ee Blog series 4 Modules 102 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 103. Ideal-typical project From a brand agency‘s point of view Analysis 1 2 2 Strategy Evaluation 5 3 Creation 4 Production 103 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 104. id-ee Blog series 4 Module Hello Bye Theory 1 Test Basics Neuro Identity Evaluation Psychology Monitoring 4 2 Strategy Design Planning Engineering Positioning Idea 3 Digital Creation 104 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 105. Identitätsorientiertes Markenmanagement A brand signifies identity «Inside-Out-Perspective» Positioning Brand identity Brand image Self-image of Brand Unfamiliar image of the brand the brand Feedback «Outside-In-Perspective» Internal target group External target group 105 «From strategy to image – The secrets of successful Brand Management» Hello id-ee Blog
  • 106. Questions? www.id-ee.ch gives you answers. id-ee GmbH / agency for brand communication / «From Strategy to Image – The secrets of successfull Brand Management» 106 Copyright © 2012 lic. phil. Patrick Andersen. All Rights reserved.