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BR
on ‘branding’
Today’s chat



Design vs branding
Stories
Trust and
promises
Today’s chat




stories
identity
design
           brand
Branding
is not
Branding
is not
design
Branding
is not only
design
branding’
and see

      hear

  and feel


branding’
      touch

      taste

  and smell


  and believe
product design      shops
                                   emotion
    behaviour
                                word-of-mouth
     language
                                graphic design
music jingles
                                behaviour
   architecture
                               advertising
real performance
         interiors        that new car smell
                     PR
The ONE-STOP SHOP                                                                                                     NEUTRONLLC.COM



contains the resources                                                                   C R E AT I V E
                                                                                         SERVICES
                                                                  A DV E RT I S I N G


to develop and                                 DIRECT
                                             RESPONSE



steward the brand.                                                                          RESEARCH
                                                                                                                      POP
                                                                                                                  D I S P L AY S
                                                                             EXHIBITS



                                                              PUBLIC

Easy to manage                   IDENTITY
                                                          R E L AT I O N S                            SUPPLIERS




Promise of consistency                               EVENTS                      PRODUCT
                                                                                   DESIGN
                                                                                                          PROMOTIONS

Little ownership of brand
Little choice of teams      P U B L I C AT I O N S

                                                              WEB
                                                                                                                           BRAND
                                                                                                                        ST R AT E G Y

                                                          DESIGN
                                                                                  NAMING

                                                                                                   PA C K A G I N G




                                                                                ANNUAL
                                                                               REPORTS




 C O M PA N Y
The BRAND AGENCY                                                                         POP
                                                                                                                      NEUTRONLLC.COM



hires best-of-breed
                                                                                     D I S P L AY S

                                                                  C R E AT I V E
                                                                  SERVICES



firms to help develop        IDENTITY



                                                                                                                             RESEARCH


and steward the brand.
                                                   DIRECT
                                                  RESPONSE
                                                                                          A DV E RT I S I N G




                              ANNUAL
                             REPORTS

Choice of teams
                                                                                                           SUPPLIERS

Promise of consistency
                                        EVENTS


Little ownership of brand                                          BRAND AGENCY                                               PROMOTIONS



                            NAMING
                                                                                                           BRAND
                                                                                                        S T R AT E G Y




                                                                                                                   PA C K A G I N G
                                                 P U B L I C AT I O N S


                                                                                   PRODUCT
                                  WEB                                              DESIGN
                                DESIGN




                                                                                                                  PUBLIC
                                                                                                                R E L AT I O N S
                                                                 EXHIBITS

     C O M PA N Y
The INTEGRATED MARKETING TEAM
is managed internally with open
collaboration among                                                             C R E AT I V E
                                                                                S E RV I C E S
                                                                                                 A DV E RT I S I N G




best-of-breed specialists.
                                                                                                                       RESEARCH
                                                        DIRECT
                                                       RESPONSE




                                             ANNUAL                                                                                         IDENTITY
                                             REPORTS


Choice of teams
Promise of consistency      EVENTS
                                                                                                                                                               POP


Ownership of brand                                                                                                                                         D I S P L AY S




                         EXHIBITS


Difficult to manage                                                                        C O M PA N Y                                                         SUPPLIERS




                            PUBLIC
                          R E L AT I O N S
                                                                                                                                                      PROMOTIONS




                                               WEB
                                              DESIGN
                                                                                                                                        PA C K A G I N G




                                                                                                                          BRAND
                                                       P U B L I C AT I O N S                                          S T R AT E G Y


                                                                                      NAMING           PRODUCT
                                                                                                         DESIGN




NEUTRONLLC.COM
collaborative networks,
                   IN REALITY, COLLABORATIVE

                 per project
                   NETWORKS AREN’T THAT SIMPLE.




NEUTRONLLC.COM
What is branding?




Word-of-mouth &       Audi’s new car      Intel’s sonic   Kobe’s (& Nike’s)   O2’s bubbles
social networking     smell               signature/sound winning attitude    & blue grade




Japans’ Imperial Palace Singapore Airlines’ Starbucks’ ‘home-     Oxo’s Good Grips
architecture in Tokyo   employee behaviour from-home’ ambience    performance




Sony’s brandline:    Madonna’s live        Coke’s Open               Metallica’s name,
make.believe         music events          Happiness promise         and signature
                                           and advertising
it’s



the    thing
BIG
it’s



the                            thing
as a sum of all the little things
Design
is branding
part of
Design
is branding
Design must be
is branding
Otherwise it’s a meaningless
pursuit of style, what’s
‘fashionable’, over substance.
Design endures.
Campaigns come
and go...
Own
your
  Niche
and NAIL IT!
Nailing the niche
Nailing the niche




A brand story of:
Expertise
Ruthlessness
Hope,Glamour
Dreams fulfilled
The underdog winning
Cash. Lots of it.
‘Branding’ isn’t about




anymore
but it used to be
(to denote ownership)
logos



signal
brands
and remind us of them,
when a broader experience is not available
logos should actually be called




brandmarks
as they are the mark of the brand
they represent.
Brandmarks signal bigger
           brand ideals


doesn’t represent the president (only), but
change we can believe in
     ON SUNDAYS THEY WORSHIP HARLEY,
     GOD OF THE OPEN ROAD.




doesn’t sell
motorcylces, but
the freedom of the
open road
Brandmarks signal bigger
brand ideals
Brandmarks signal bigger
              brand ideals




search made
simple
Branding is not about sticking Brandmarks


everywhere

(to denote ownership)
That’s insulting, and
patronizing, and consumers
will kill you - you lose.
That’s insulting, and
patronizing, and consumers
will kill you - you lose.


Branding is
about much
much more...
Brands are



reputation   and


a gut feel
Brands are


a story
well-told
from beginning to end
so that we


remember
recognize
(p)refer     one over another
A story well told - why?


Gives deeper meaning to our
everyday experiences
and the ability for us to define
our own self-identity by virtue of
the brands we choose to align
ourselves (our own brands) with
brand & design shape us

      “My favorite design is the
      Nike ‘tick’ because it
      makes me feel confident -
      even though I am not so
      good at sports.”
      –Raoul, age 11
Brand affirmation
Brand affirmation
Brand failure
A story of adventure, nostalgia and travel:
(and quality, glamour, taste....
and fitting in)
Brand is

reputation
& expectation


are everything (almost)
Good branding is

reputation
& expectation
managed &
delivered
 design!
this is why


design
matters
as one part of the brand story
influence, shape perception,
enhance experience
that’s why


identity
matters
physical, residual, emotional, intellectual
that’s why


identity the
enemy of
parity
WE’RE HARDWIRED TO NOTICE ONLY WHAT’S DIFFERENT.
differentiate
Critical point:




differentiate
differentiate
differentiate
Identity the enemy of parity
Identity the enemy of parity
Identity the enemy of parity
Brand Truth




    Eco friendly
Brand Truth
Brand Truth
Brand Challenge




Eco challenged
Eco challenge
Brand challenge
Why is branding so hot?


1 People have too many choices and too little time

2 Most offerings have similar quality and features

3 We tend to base our buying choices on trust
?
Trust branding




                 just happened
brand is not
what YOU say
it is...but what
THEY say it is.
 - Marty Neumeier
Because today we live in

a
word-
of-
mouth
world...
                    - Gary Vaynerchuck
THERE ARE 1,349 CAMERAS ON THE MARKET.
 HOW DO YOU DECIDE WHICH ONE TO BUY?
Trust
Critical question:



Is this how you are seen to be
(an unfocused brand)?
now it’s about claiming


hearts, minds
& souls
it’s also now about


promises
made
& kept
good brands


stand for
ideals
Brands need to stand for something
Brands need to stand for something

    Never take human life
    Adhere to a strict moral code
    (Midwestern values)
    Commitment to operating within the
    law as an example to other heroes

           Always deliver
           Never be late
Brand failure
?
big question


what do
you stand
for
ANSWER:                                   NEUTRONLLC.COM




  and


  how do
  you stand
          WHEN IT SCARES THE HELL OUT OF EVERYBODY.




  out?
Critical point:


If you
do not
differentiate
you’re dead
In summary

Branding is the BIG thing
Storytelling
Differentiation
Trust and transparency
Promises kept
How? How?
How? How?
How? How?
Vorsprung durch technik
(lead through technology)
Vorsprung durch technik
    (lead through technology)




=
Driven
personality
Personified
as...
Architecture
Iconic lines
Product naming
& language
Information
design
Interior
design
Flagship
premium
products
Photography
Iconic design
detail
Distinct light
clusters
Distinct light
clusters
Service
Teamwork and
racing
Innovation and
surprise
Distinct graphic
brandstyle
Distinct graphic
brandstyle
Colour Typography
Photography Layout grid
Information design
Distinct graphic
brandstyle
Distinct graphic
brandstyle
Distinct graphic
brandstyle
An eye on the
past, and future
Vorsprung durch technik
                           (lead through technology)



                           Innovation
                           Leadership
                           Design


                       =
                           Quality
                           Detail
                           Forward thinking
                           Heritage
                           Care and response
                           Inner strength
Oh, and fine motoring       Drive
experiences                Individuality
                           Ambition
                           Against the grain
Parity overcome:


From
commodity
to object of
desire
Expressing the
Brazilian way of life,
through vibrant, laid
back, colorful and
bold characteristics.
Simple and sophisticated,
for the poor and the rich,
traditional and modern,
fashionable and casual.
Brand essence:

a vibrant
spirit based
on simplicity,
authenticity,
play,
enjoyment,       Brazilian:
and physical     free spirited, with a zest for
                 life and an instinct for
comfort.         improbable combinations.
Colour
for your
feet
universally happy
The beginning of your road



potential
passion
patience
pie
The beginning of your road




awake
aware
discussion
tx
www.idholland.com
www.dm-idholland.com

www.designroomsport.com
www.ideaforesight.com

http://idholland.tumblr.com/




               discussion      References:
                               Marty Neumeier, The Brand gap
                               Gary Vaynerchuck
               tx              IDEO.com

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