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Delivering Value with
Oracle E-Business Suite Release 12.1
Cliff Godwin
Sr. Vice President, Application Development
The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.




                                                      3
<Insert Picture Here>


Business Value of
Upgrading from
E-Business Suite 11i to 12.1




                                                 4
Oracle E-Business Suite
Focused on Financials and Technology




                                Procurement


                 Applications                 Supply
                 Technology                    Chain

                                E-Business
                                  Suite
                                    12
                                              Human
                  Financials
                                              Capital

                                Customer &
                                Master Data
                                Management




                                                        5
Oracle E-Business Suite
Substantial Value in Every Area




                                  Procurement
                                  Procurement


                   Applications                  Supply
                   Technology                     Chain

                                  E-Business
                                    Suite
                                     12.1
                                                 Human
                   Financials
                                                 Capital
                   & Projects

                                  Customer &
                                  Customer &
                                   Master Data
                                  Master Data
                                  Management
                                  Management




                                                           6
E-Business Suite 12.1 Aligns With Business Objectives
  New Capabilities for Customers across E-Business Suite for 11i Customers
        Role      Business Objectives                             Enabling 12.1 Capabilities
                • Drive consistent, integrated best practices     • Centralized Finance Architecture
CFO             • Reduce cost of back office operations           • Expense Reporting & Imaging
                • Improve DSO and cash flow                       • Credit & Collections


                • Develop enterprise wide HCM strategy            • Performance & Compensation
 VP             • Improve talent acquisition effectiveness        • 360 Degree View of Employee
of HR           • Improve workforce retention                     • Succession Planning


                • Manage and sense demand                         • Complete Value Chain Planning
COO             • Optimize manufacturing operations               • Manufacturing Operations Center
                • Improve order accuracy & logistics efficiency   • Enhanced Warehouse Management


                • Understand how & where money is utilized        • Spend Analytics & Classification
CPO             • Achieve the best possible price for spend       • Leverage Sourcing Auctions
                • Ensure spend contracts are utilized             • Run Spend against Contracts


                • Fast and business oriented implementation       • Business Accelerators
CIO             • Accelerated user adoption                       • Pre-built UPK Content
                • Lower systems management costs                  • Systems Management Packs



                                                                                                       7
Building the Business Case for Upgrading


• Evaluate the new 12.1 features in the products you
  are currently running
  – Opportunities to eliminate customizations
  – Greater flexibility to match the needs of your business
  – Opportunities for additional automation and process
    improvement
• Look for adjacent products that might add value
  – Many products are much stronger at the 12.1 level than they
    were in 11.5.10
  – Some customers have justified the upgrade primarily by the
    need to get to the 12.1 level so they could implement
    additional products



                                                                  8
Reduce All Supply Management Costs
 What’s New in Procurement




               Procurement

                                       Results:
Applications                 Supply
Technology                    Chain     Identify top savings opportunities
               E-Business
                                        Exploit supply market dynamics
                  Suite
                  12.1                  Optimize strategic sourcing
                             Human
Financials
                             Capital
                                         programs
& Projects

               Customer &
               Master Data
               Management




                                                                          9
Procurement Business Process
Supporting Complete Cycle Around Supplier Management

                    1. Spend analysis & classification
   Process
   Efficiency




                                                          Cost
                                                         Savings



                                     -10-                          10
Identify Top Savings Opportunities
  Procurement & Spend Analytics

WHAT’S NEW
 – Spend Classification
    • Application that maps raw data into
      reference to taxonomies
 – Spend Analyzer Dashboard & Employee
   Expenses Dashboard


RESULTS
 – Dramatically improve accuracy of spend
   data
 – Avoid manually classifying data, reduces
   cost of classifying data
 – Built for business users
 – Uses common classification across all
   sources (i.e., UNSPSC or custom
   classification)
 – Automated self learning, built with Oracle
   Data Mining


                                                11
Optimize Strategic Sourcing Programs
  Oracle Sourcing

WHAT’S NEW IN 12.1
 – Oracle Sourcing
    •   Two stage RFP evaluation
    •   Flexible price tier structures
    •   Award-based cost factors
    •   Export supplier response to PDF
    •   Excel import, export and advanced
        formatting
 – Sourcing Optimization
    • Price Tier Optimization
    • Optimize based on supplier incentives

RESULTS
 – Leverage deflationary market
   dynamics & supplier cost structures to
   drive savings
 – Ensure impartiality of bid evaluations
 – Increase sourcing productivity


                                              12
Supplier Lifecycle Management and Supplier Hub
               Improved Supplier Data, Qualification & Compliance


       Oracle Supplier Lifecycle Management                                                                   Oracle Supplier Hub
                                   eRFx &                  Contract
               Supplier           Auctions                 Negotiation
           Qualification                                   & Binding                                     Legacy                  Legacy
                                                                            Profile and
          Supplier
                                                                            Banking Details
           Search

                                                                                  Order
                                                                                  Collaboration
                                                                                                                      Trusted
                                                                                  Catalog                             Supplier
    Supplier                                                                      Authoring                            Data
Inactivation

                                                                            Mfg Planning
       Supplier                                                             Forecasts
   Performance                                                              Capacity
         Mgmt                                                               Waterfall Analysis

                     Invoicing, Inquiry &                 Shipping & Work
                      Dispute Resolution         VMI &
                                             Consigned    Confirmations
                                              Inventory


     • Extend supplier definition                                                                 • Consolidate supplier details from multiple
     • Manage supplier qualification processes                                                      legacy systems
       across organization                                                                        • Cleanse records using quality tools
     • Perform ongoing risk & performance                                                         • Use 3rd party services to enrich data
       assessments                                                                                • Publish back to legacy systems
     • Track compliance information


                                                                                                                                             13
Optimize Value Creation
 What’s New in Supply Chain Management




               Procurement
                                       Results:
Applications                 Supply     Complete value chain planning -
Technology                    Chain      from demand sensing to after
               E-Business                market service
                  Suite
                  12.1                  Optimize manufacturing operations
Financials                   Human       and asset utilization
& Projects                   Capital
                                        Increase order accuracy and
               Customer &
               Master Data               logistics efficiency
               Management




                                                                           14
Complete Value Chain Planning
 Capture and manage demand data with
 Oracle Demand Signal Repository

WHAT
 – A separately deployable application designed
   to maintain a consolidated view of demand
   information between the OEM and Retailer to
   facilitate the transition to demand-driven
HOW
 – Combines an enterprise strength extensible
   retail-oriented data model, with best-in-class
   analytics and BI, together with a flexible
   integration architecture to Oracle and non-
   Oracle applications to provide a common
   method for managing demand data
RESULTS
 – Dramatically improves the accuracy and
   visibility of demand information in the value
   chain

                                                    15
Complete Value Chain Planning
 Elevate planning insights with
 Oracle Advanced Planning Command Center

WHAT
 – A new application built on top of Oracle
   Advanced Planning that maximizes the
   value of your planning information by
   increasing accessibility and strengthening
   business orientation

HOW
 – Combines the accessibility of a role-based
   analytical user interface with concepts such
   as business scenario management and the
   automation of planning processes

RESULTS
 – Elevates the power of planning and
   planning insights to the business decision
   making level. Does for Supply Chain
   Planning what Hyperion does for Financials

                                                  16
Complete Value Chain Planning
 Extend planning to after market with
 Oracle Service Parts Planning

WHAT
 – A new application within Oracle
   Advanced Planning designed to support
   the increasing importance of after-market
   service through the management of
   service parts
HOW
 – Combines extensive and purpose-built
   service parts planning capabilities, all fully
   integrated with the rest of Oracle
   Advanced Planning and the associated
   execution systems
RESULTS
 – Enables the cost effective management
   of service parts and facilitates the growth
   of Service within the overall business
   value chain

                                                    17
Optimize Manufacturing Operations
 Convert real-time shop floor data into usable
 intelligence with Oracle Manufacturing Operations Center

WHAT
 – A separately deployable application
   designed to bridge the information divide
   between the ERP and Plant Floor
HOW
 – Combines ERP data with real-time Plant
   Floor information within an extensible,
   standard-based data model, on top of which
   role-based analytics have been created
RESULTS
 – Delivers the analytical insights required to
   optimize equipment effectiveness and
   overall manufacturing performance




                                                            18
Optimize Manufacturing Operations
  Oracle Manufacturing Execution Systems for Discrete &
  Process Manufacturing
WHAT’S NEW IN 12.1
  –   Operator Kiosks Touch screen
      •   Dispensing supervisor dashboard
      •   Operator certification
      •   On-hand lot status
      •   Multi-batch actions
      •   Make-to-order controls
      •   Regulatory interface certification
      •   OPM patchable resources
  – Role-Based Dashboards with KPIs
      • Embedded best-practice calculations
      • Drill-downs for root-cause
      • Pre-built role-specific alerts
RESULTS
  – Improved manufacturing line control
  – 360 degree view of production status
  – Early detection to avoid WIP issues
  – Consistent instructions for Mfg users

                                                          19
Optimize Manufacturing Operations
  Improve asset utilization through
  comprehensive Oracle Enterprise Asset Management

WHAT’S NEW IN 12.1
 – Asset Move Workbench
 – Express Work Order
 – Graphical display of asset
   relationships
 – Work Order Scheduling with
   MS Projects
 – Compatible units and
   construction estimating
RESULTS
 – Greater user adoption with simplified
   tools
 – Improved asset management for lease,
   rentals and intercompany transfers
 – Simplified work order processing
 – Better shut down planning and
   execution


                                                     20
Enabling Native Work Environments
Managing Assets with the iPhone




                                    21
Increase Order Accuracy and Logistics Efficiency
  Oracle Warehouse Management

WHAT’S NEW IN 12.1
 –   Forward pick replenishment
 –   Mobile user interface personalization
 –   OTM integration for dock scheduling and load
     sequencing
 –   Assign material status by License Plate
     Number (LPN)
 –   UCC-128 Cartonization and Case Picking
 –   Advanced Wave Planning for tighter control on
     warehouse activities
 –   Flexible deployment options
      • Implementation within an E-Business Suite
        instance
      • Standalone with integrations to any third party ERP

RESULTS
 –   Improved turn rates and lower overall logistics
     costs
 –   Faster, more integrated logistics operations
 –   Support for higher volume environments


                                                              22
Increase Order Accuracy and Logistics Efficiency
 Next generation constraint-based engine for Oracle Configurator


WHAT’S NEW IN 12.1
 – More robust constraint
   technology
 – Bi-directional numeric handling
 – Improved defaulting
 – Auto-instantiation of
   components
 – Auto-completion of
   configurations
RESULTS
  – Simplified modeling
  – Reduced implementation time
  – Reduced maintenance and support
    costs
  – Improved customer experience




                                                                   23
Increase Order Accuracy and Logistics Efficiency
 Manage all product cost components with
 Oracle Landed Cost Management

WHAT
 – A flexible, rule-based system for
   calculating estimated and actual
   landed costs
HOW
 – Integrates seamlessly with Receiving
   to calculate and pass all estimated or
   actual landed costs through to
   Inventory, Costing and Accounting
   systems
RESULTS
 – Optimize product margins, visibility into
   extended supply chain costs, and
   decision support for strategic sourcing
   initiatives



                                                    24
Develop Talent and Reduce HR Costs
 What’s New in Human Capital Management




               Procurement
                                       Results:
Applications                 Supply
Technology                    Chain     Improve talent management
               E-Business
                                         processes
                  Suite                 Streamline sourcing and on
                  12.1
                                         boarding of talent
Financials                   Human
                             Capital
& Projects                              Extend existing HRMS
               Customer &                investments
               Master Data
               Management




                                                                      25
Improve Talent Management Processes
Oracle Talent Profile




                                      26
Improve Global Talent Management
  HR Analytics

WHAT’S NEW
 – Recruitment analytics
 – Learning analytics
 – Leave & absence management
 – Core workforce architecture
   enhancements

RESULTS
 – Improve visibility into HCM processes
   by reviewing results through measured
   analytics
 – Provide better, consistent service
   delivery with a complete view of the
   workforce to all line managers
 – Drive return on human capital
   investment by understand impact of
   HR initiatives relative to performance
   and retention


                                            27
Improve Talent Management Processes
  Oracle Learning Management

WHAT’S NEW IN 12.1
 – Learner Groups
     • Define learner access available to
       categories, courses, offerings and
       classes
     • Mandatory and bulk enrolling of
       multiple learner groups
  – Mandatory Enrollments
     • Ensure that workers are enrolled in
       mandatory training
  – Course Evaluations
RESULTS
 – Quickly roll out training to large variety
   of groups
 – Ensure workforce is trained on the
   latest process changes and has met
   legal requirements
 – Improve productivity and the bottom
   line by using evaluation results to
   provide more effective training


                                                28
Streamline Sourcing and On Boarding Talent
  Oracle iRecruitment

WHAT’S NEW IN 12.1
 – Employee Referrals
    • Recruiters or hiring managers mark
      vacancies eligible for employee referral
    • Employees create candidates and refer
      them to a manager to pursue the
      candidate
 – Recruiter and Manager Dashboards
    • Direct access to the recent vacancies,
      new applicants, and recently created or
      updated offers
RESULTS
 – Improves the speed of hire which in turn
   improves overall recruiting efficiency
 – Engages employees in the acquisition
   of talent for the organization
 – Reduce time needed for recruitment
   activities by having access to a
   summary of all activities

                                                 29
Improve Talent Management Processes
  Oracle Succession Planning

WHAT’S NEW IN 12.1
 – Succession Planning
    • Identify critical roles, jobs, positions
      and people in the organization
    • Identify talent pool available in the
      organization
    • Map the talent pool with the critical
      roles, jobs, positions and people
 – Line of Sight Objectives
    • Graphical representation of the
      alignment of objectives
RESULTS
 – Identify staffing needed to implement
   organization strategy
 – Ensure plan progress is tracked
   against metrics
 – Helps employees to understand how
   their objectives have been cascaded
   down through the organization

                                                 30
Key Advances in Select Industries
 What’s New in Customer Relationship and Master Data Management




               Procurement

                                       Results:
Applications                 Supply
Technology                    Chain     Improve margins for
               E-Business                distributors through process
                  Suite                  automation
                  12.1
Financials                   Human      Manage location and product
& Projects                   Capital     information centrally
               Customer &
               Master Data
               Management




                                                                        31
Driving Down Costs While Elevating Customer Service Levels
    Oracle Service and Field Service

• WHAT – A stream lined Call Center,
  vast improvements to technician
  scheduling and optimization, distance-
  based spare part search and order,
  and a flexible mobile field service store
  & forward platform
• HOW – Quick search for customer site
  and installed base items. Additional
  cost factors added to the Advanced
  Scheduler. A partnership with Trimble
  for GPS tracking. Distance-based
  spare part search and order. Mobile
  query framework, personalization, and
  automatic synchronization

• RESULTS – Expedite customer phone
  interactions. Reduce travel time, fuel
  usage, and vehicle maintenance costs.
  Quickly find parts to meet Customer
  SLA.


                                                           32
Improve Margins for Distributors Through
   Process Automation
   Oracle Supplier Ship & Debit

 Request Special            Track Accruals              Claim              Manage Disputes
     Price                                                                   & Payments



• Request New Price from     • Record Accruals     • Compile accruals &
                                                                            • Resolve Disputes
                                                     generate Claims
  Supplier                   • Generate Accurate                            • Issue Debit to
• Receive Supplier            Accounting
                                                   • Transmit Claims to
                                                                             Suppliers
                                                     Supplier via XML or
  approval/ authorization
                                                     WebADI


WHAT
 – Channel revenue management product automating special price requests for
   wholesale distribution and streamlines the ship & debit claim process
HOW
  – Automate all agreements, tracking, accounting journal entries and chargeback’s to
    vendors manual processes for timely claims processing
RESULTS
  – Reduced margin leakage. Reduced cost of managing special pricing agreements
    and greater visibility into claim process


                                                                                                 33
Improve Margins for Distributors Through
 Process Automation
 Oracle Price Protection

WHAT
 – Channel Revenue Management
   solution enabling orchestration and
   automation of supplier price changes
HOW
 – Timely claims processing through
   automated integrations to
   Procurement, Warehouse / Inventory,
   Costing, General Ledger, Accounts
   Payable, Accounts Receivable
RESULTS
 – Reduced margin leakage. Automation
   of manual spreadsheets, faster
   realization from price protection claims,
   complete control & full visibility into the
   process, increased channel revenues



                                                 34
Manage Location Information Centrally
 Oracle Site Hub



WHAT
 – A new master data management
   application to manage all business
   processes related to physical
   locations (sites) such as retail stores
HOW
 – A highly extensible site data specific
   repository combined with purpose built
   UI’s, integrations to related
   applications and mapping
RESULTS
 – Enhance operational efficiency in site
   opening, closing or maintenance,
   improves decision making and
   increases IT agility




                                             35
Manage Product Information Centrally
  Oracle Product Hub Industry Solutions for Retail and Communications


WHAT
 – Single view of product information that can
   be leveraged across the enterprise
 – Extensible, prebuilt industry data models
   and processes
 – Sell-side and buy-side product catalog
   management
HOW
 – Central repository for integrated product and
   service management
 – Industry-leading data quality tools to ensure
   consistent and accurate data
 – Open, standards-based integration framework
RESULTS
 – Accelerates new product introduction
 – Improves operational efficiencies with trusted data
 – Decreases cost of collaboration with trading partners

                                                                        36
Increase Operational Control and Efficiency
 What’s New in Financials & Projects




               Procurement
                                       Results:
                             Supply
Applications
Technology                    Chain     Greater control with increased
                                         flexibility
               E-Business
                  Suite                 Centralized administration of
                  12.1
                                         global shared services
Financials                   Human
& Projects                   Capital
                                        Make better decisions with
               Customer &                greater insight
               Master Data
               Management




                                                                          37
Greater Control with Increased Flexibility
  Global Financials Architecture

WHAT’S NEW IN 12                             UNIFIED BANK ACCOUNT MODEL

  – Ledgers and Ledger Sets
  – Rules-based Accounting Engine
                                                          Legal Entity
  – Unified Bank Account Model                               Operating Units

  – Centralized Payments
  – Global Tax Engine                                 CENTRALIZED PAYMENTS ENGINE
  – Global Intercompany System                         Funds Capture and Disbursement




RESULTS
  – Faster, simpler period end processing                          Payments
                                                                    Engine
  – Easily meet local accounting
    requirements                                                           ONE GLOBAL TAX ENGINE

  – Streamline intercompany trading and                             • Centrally managed rules

    reconciliation                                                  • Consistent tax services

  – Adapt quickly to regulatory changes
                                                                             Tax Determination Process

                                                                  Regime   Applicable   Tax Status,   Taxable   Tax

  – More productive shared service centers
                                                                            Taxes          Rate        Basis Calculation




                                                                                                                     38
Centralized Administration of Global
 Shared Services
 Flexible Shared Services Model




   Belgium
   Belgium         Holland         Denmark
  Legal Entity
  Legal Entity    Legal Entity     Legal Entity
                                                   Functional Tasks
                                                   • Accounting
  Belgium          Holland         Denmark         • Billing, Dunning
Operating Unit   Operating Unit   Operating Unit     & Collections
                                                   • Procurement
                                                   • Order Management
Responsibility  Responsibility Responsibility
           Single Responsibility
                                                   • Payments
                                                   • Data Management




                                                                        39
Make Better Decisions with Greater Insight
  Project Analytics

WHAT
 – Complete solution for project
   business lifecycle reporting
 – Role-based best practices provide
   relevant and actionable insight
HOW
 – Actionable insight for improving project
   portfolio performance
 – Track project/program performance and
   control project costs
 – Complete insight into project revenue,
   billing and profitability
RESULTS
 –   Improve cash flow
 –   Optimize resource utilization
 –   Accelerate deliveries
 –   Lower operational costs
 –   Improve margins
 –   Reduce project and financial risk


                                               40
Increase Value from Applications
 What’s New in Applications Technology




               Procurement

                                         Results:
Applications                 Supply
Technology                    Chain       Drive greater end user
               E-Business                  productivity
                  Suite
                  12.1                    Reduce cost of ownership
Financials                   Human
                             Capital
                                          Increase agility and lower
& Projects
                                           integration costs
               Customer &
               Master Data
               Management




                                                                        41
Drive Greater End User Productivity
       Pre-Built End-User Documentation



 User             SEE IT                      TRY IT                    KNOW IT                     DO IT
Modes




              Self-Running Demo          Interactive Simulation   Testing for Competence    Context-Sensitive Help

                       2,300+ Pre-delivered Topics for Release 12.1
 Financials                         HRMS                            Manufacturing                 Procurement
 • Payables                         •   Human Resources             •   Shop Floor Management     • Purchasing
 • Receivables                      •   Payroll                     •   Work In Process           • iSupplier Portal
 • General Ledger                   •   Self-Service HR             •   Discrete MES              • iProcurement
 • Assets                           •   Performance Mgmt            •   OPM Product Development
 • Internet Expenses                •   Time and Labor              •   OPM Process Execution     Projects
 • Advanced Global Intercompany     •   iRecruitment                                              • Project Costing
                                                                    •   OPM MES
   System                           •   Learning Mgmt                                             • Project Mgmt
 • E-Business Tax                                                                                 • Project Resource
 • Subledger Accounting             Applications Technology         Distribution                    Mgmt
 • Bank Account Setup/Maintenance   • Applications Mgmt             • Inventory
                                    • Forms Personalization         • Order Mgmt
                                                                    • Shipping Execution


                                                                                                                       42
Productive User Interfaces for Diverse Users
    Usability Enhancements in EBS

• WHAT – Improved application usability
  through enhancements to native user
  interface

• HOW
   –   Type-ahead search
   –   Dynamic Menus & Popups
   –   Embedded OBIEE Analytics
   –   Desktop Widgets
   –   REST Services

• RESULTS
   – Enhanced user productivity and more
     appealing user experience
   – Applicable to all existing and new EBS
     customers




                                                   43
Productive User Interfaces for Diverse Users
Type Ahead Search
 BEFORE -




                             3 steps to complete task



                                                        44
Productive User Interfaces for Diverse Users
Type Ahead Search
 AFTER -



                               •List of Value components
                                most frequently used by all
                                users now provides similar
                                experience to Google suggest

                               • Inline list appears after user
                                types in 1 or more characters
                                and pauses

                               • Reduces number of steps
                                and time taken to complete
                                tasks

                               • Quick inline access to
                                desired result

Single step to complete task


                                                                  45
Drive Greater End User Productivity
 Better Document Publishing


Oracle Business Intelligence Publisher for Oracle E-Business Suite




                                                                 46
Reduce Cost of Ownership
 Lifecycle Management Roadmap

                                Centralized Management
                                Manage single / multiple Oracle E-Business Suite
                                systems from a single console

                                Proactive Monitoring
     Application                Proactively monitor Infrastructure and End User
                                experience through Service Level Management
Management Pack
                                Automated HOT Cloning
                                Automatically Clone Oracle E-Business Suite
                                systems through Clone Dashboard in HOT Mode

                                Customization Management
                                Automate packaging, deployment, migration of
                                customizations across Oracle E-Business Suite instances


Application Change              Patch Automation
                                UI based impact analysis and deployment of patch
 Management Pack                across EBS instances from a single console

                                Functional Setup Management
                                Manage, transport and document changes in functional
                                setups across Oracle E-Business Suite instances



                                                                                   47
Increase Agility and Lower Integration Costs
Application Integration Architecture



                                               Process Integration Packs
                                                 Optimize. Pre-built composite
Process Integration Packs                        business processes across
                                                 enterprise Applications
        • Loosely coupled
          composite business       Direct      Direct Integrations
          processes             Integrations
                                                Manage. Pre-built integrations
                                                to support data flows between
   Foundation Packs                             systems
        • Comprehensive
          process composition
                                               Foundation Packs
          framework                              Standardize. Common Object
                                                 and Shared Service Library with
                                                 supporting SOA programming
                                                 model and best practice
                                                 implementation methods




                                                                             48
<Insert Picture Here>


Customer Success on
Release 12.1




                                       49
Oracle E-Business Suite Release 12.1
A Sample of Customers Who have Upgraded!

                                               • McDonald’s : Upgrade from 11i10
       • Abu Dhabi Media: Upgrade from 11i9
                                               • Projects, Assets, Payables, iProc
       • Financials, OM, PO, SCM In just 6
                                               • Standardize construction mgmt
         weeks
                                                 processes, track and manage costs by
                                                 project areas and ensure continued
                                                 system support
       • Agilysys: Upgrade from 11i10
                                               • Pentel America: Upgrade from 11i9
       • Projects, Assets, Payables,
         iProcurement                          • Financials, Inventory, WMS
       • Needed integrated ERP system          • Better functionality; better support
         manage and balance maintenance          options; ability to eliminate
         to support continued growth             customizations



       • CPS: Upgrade from 11i10               • Oracle Corp. Upgrade from Release 12
       • New Features and Functionality        • Financials, HR, Procurement, SSHR,
                                                 Contracts, etc.



                                               • Usana Health Sciences: Upgrade
       • Datacard: Upgrade from 11i9             from 11i10
       • 40+ Modules: Financials, OM, Inv,     • Financials, PM, Adv Plan, Inv, WMS
         WMS, iSupplier, CRM, Projects,
         OTL, iProcurement, Purchasing, etc.   • Support the multi-national company,
                                                 Improved inventory control, demand
                                                 visibility, reduce cost of managing
                                                 mfg processes


                                                                                      50
                                                                                 50
<Insert Picture Here>


Planning Your Roadmap




                                         51
E-Business Suite Support Timelines
            5 Yrs of Premier and 3 Yrs of Extended Support
                                              November 2010


                  2007      2008      2009       2010       2011         2012   2013 2014 2015 2016 2017


   11.5.10                      Premier                            Extended                  Sustaining
                                                                                   Nov ‘13
                                                         Fee Waived
                                                         Till Nov ’11*


    R12                              Premier                                    Extended            Sustaining
                  GA                                                     Jan ‘12               Jan ‘15


    R12.1                                                       Premier                      Extended       Sustaining
                                            GA                                       May ‘14             May ‘17


          11i Premier Support Ends in November 2010….
   Extended Support follows for 3 addt’l yrs to bridge upgrade gap.
* More info: http://www.oracle.com/support/library/extended-support-faq.pdf                                              52
Finding Additional Information
Accelerate your evaluation and planning

          My Oracle Support (formerly MetaLink):
      E-Business Suite Release 12.1 Information Center
Knowledge > Tools and Training > Release 12.1 Info Center
                   (Doc ID: 806593.1)




                                                            53
Finding Additional Information
Accelerate your evaluation and planning

           My Oracle Support (formerly MetaLink):
                 Advisor Webcast Program
   47 Live Webcasts across Oracle E-Business Suite
Knowledge > Tools and Training > Training (Web Seminars)
                   (Doc ID: 398877.1)




                                                           54
Finding Additional Information
Accelerate your evaluation and planning

           My Oracle Support (formerly MetaLink):
            Release Value Propositions (RVPs)
Knowledge > Tools and Training > Release 12.1 Info Center
                   (Doc ID: 804373.1)




                                                            55
Summary



  Upgrading from Release 11i to 12.1 offers business value in all
   product areas


  Customers are successful on Release 12 and 12.1


  While you plan your upgrade, consider opportunities to get
  more return from your existing EBS 11i investments


  Develop an upgrade plan that keeps you comfortably within
  product support windows




                                                                    56
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Delivering Value with Oracle E-Business Suite Release 12.1

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  • 2. <Insert Picture Here> Delivering Value with Oracle E-Business Suite Release 12.1 Cliff Godwin Sr. Vice President, Application Development
  • 3. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 3
  • 4. <Insert Picture Here> Business Value of Upgrading from E-Business Suite 11i to 12.1 4
  • 5. Oracle E-Business Suite Focused on Financials and Technology Procurement Applications Supply Technology Chain E-Business Suite 12 Human Financials Capital Customer & Master Data Management 5
  • 6. Oracle E-Business Suite Substantial Value in Every Area Procurement Procurement Applications Supply Technology Chain E-Business Suite 12.1 Human Financials Capital & Projects Customer & Customer & Master Data Master Data Management Management 6
  • 7. E-Business Suite 12.1 Aligns With Business Objectives New Capabilities for Customers across E-Business Suite for 11i Customers Role Business Objectives Enabling 12.1 Capabilities • Drive consistent, integrated best practices • Centralized Finance Architecture CFO • Reduce cost of back office operations • Expense Reporting & Imaging • Improve DSO and cash flow • Credit & Collections • Develop enterprise wide HCM strategy • Performance & Compensation VP • Improve talent acquisition effectiveness • 360 Degree View of Employee of HR • Improve workforce retention • Succession Planning • Manage and sense demand • Complete Value Chain Planning COO • Optimize manufacturing operations • Manufacturing Operations Center • Improve order accuracy & logistics efficiency • Enhanced Warehouse Management • Understand how & where money is utilized • Spend Analytics & Classification CPO • Achieve the best possible price for spend • Leverage Sourcing Auctions • Ensure spend contracts are utilized • Run Spend against Contracts • Fast and business oriented implementation • Business Accelerators CIO • Accelerated user adoption • Pre-built UPK Content • Lower systems management costs • Systems Management Packs 7
  • 8. Building the Business Case for Upgrading • Evaluate the new 12.1 features in the products you are currently running – Opportunities to eliminate customizations – Greater flexibility to match the needs of your business – Opportunities for additional automation and process improvement • Look for adjacent products that might add value – Many products are much stronger at the 12.1 level than they were in 11.5.10 – Some customers have justified the upgrade primarily by the need to get to the 12.1 level so they could implement additional products 8
  • 9. Reduce All Supply Management Costs What’s New in Procurement Procurement Results: Applications Supply Technology Chain  Identify top savings opportunities E-Business  Exploit supply market dynamics Suite 12.1  Optimize strategic sourcing Human Financials Capital programs & Projects Customer & Master Data Management 9
  • 10. Procurement Business Process Supporting Complete Cycle Around Supplier Management 1. Spend analysis & classification Process Efficiency Cost Savings -10- 10
  • 11. Identify Top Savings Opportunities Procurement & Spend Analytics WHAT’S NEW – Spend Classification • Application that maps raw data into reference to taxonomies – Spend Analyzer Dashboard & Employee Expenses Dashboard RESULTS – Dramatically improve accuracy of spend data – Avoid manually classifying data, reduces cost of classifying data – Built for business users – Uses common classification across all sources (i.e., UNSPSC or custom classification) – Automated self learning, built with Oracle Data Mining 11
  • 12. Optimize Strategic Sourcing Programs Oracle Sourcing WHAT’S NEW IN 12.1 – Oracle Sourcing • Two stage RFP evaluation • Flexible price tier structures • Award-based cost factors • Export supplier response to PDF • Excel import, export and advanced formatting – Sourcing Optimization • Price Tier Optimization • Optimize based on supplier incentives RESULTS – Leverage deflationary market dynamics & supplier cost structures to drive savings – Ensure impartiality of bid evaluations – Increase sourcing productivity 12
  • 13. Supplier Lifecycle Management and Supplier Hub Improved Supplier Data, Qualification & Compliance Oracle Supplier Lifecycle Management Oracle Supplier Hub eRFx & Contract Supplier Auctions Negotiation Qualification & Binding Legacy Legacy Profile and Supplier Banking Details Search Order Collaboration Trusted Catalog Supplier Supplier Authoring Data Inactivation Mfg Planning Supplier Forecasts Performance Capacity Mgmt Waterfall Analysis Invoicing, Inquiry & Shipping & Work Dispute Resolution VMI & Consigned Confirmations Inventory • Extend supplier definition • Consolidate supplier details from multiple • Manage supplier qualification processes legacy systems across organization • Cleanse records using quality tools • Perform ongoing risk & performance • Use 3rd party services to enrich data assessments • Publish back to legacy systems • Track compliance information 13
  • 14. Optimize Value Creation What’s New in Supply Chain Management Procurement Results: Applications Supply  Complete value chain planning - Technology Chain from demand sensing to after E-Business market service Suite 12.1  Optimize manufacturing operations Financials Human and asset utilization & Projects Capital  Increase order accuracy and Customer & Master Data logistics efficiency Management 14
  • 15. Complete Value Chain Planning Capture and manage demand data with Oracle Demand Signal Repository WHAT – A separately deployable application designed to maintain a consolidated view of demand information between the OEM and Retailer to facilitate the transition to demand-driven HOW – Combines an enterprise strength extensible retail-oriented data model, with best-in-class analytics and BI, together with a flexible integration architecture to Oracle and non- Oracle applications to provide a common method for managing demand data RESULTS – Dramatically improves the accuracy and visibility of demand information in the value chain 15
  • 16. Complete Value Chain Planning Elevate planning insights with Oracle Advanced Planning Command Center WHAT – A new application built on top of Oracle Advanced Planning that maximizes the value of your planning information by increasing accessibility and strengthening business orientation HOW – Combines the accessibility of a role-based analytical user interface with concepts such as business scenario management and the automation of planning processes RESULTS – Elevates the power of planning and planning insights to the business decision making level. Does for Supply Chain Planning what Hyperion does for Financials 16
  • 17. Complete Value Chain Planning Extend planning to after market with Oracle Service Parts Planning WHAT – A new application within Oracle Advanced Planning designed to support the increasing importance of after-market service through the management of service parts HOW – Combines extensive and purpose-built service parts planning capabilities, all fully integrated with the rest of Oracle Advanced Planning and the associated execution systems RESULTS – Enables the cost effective management of service parts and facilitates the growth of Service within the overall business value chain 17
  • 18. Optimize Manufacturing Operations Convert real-time shop floor data into usable intelligence with Oracle Manufacturing Operations Center WHAT – A separately deployable application designed to bridge the information divide between the ERP and Plant Floor HOW – Combines ERP data with real-time Plant Floor information within an extensible, standard-based data model, on top of which role-based analytics have been created RESULTS – Delivers the analytical insights required to optimize equipment effectiveness and overall manufacturing performance 18
  • 19. Optimize Manufacturing Operations Oracle Manufacturing Execution Systems for Discrete & Process Manufacturing WHAT’S NEW IN 12.1 – Operator Kiosks Touch screen • Dispensing supervisor dashboard • Operator certification • On-hand lot status • Multi-batch actions • Make-to-order controls • Regulatory interface certification • OPM patchable resources – Role-Based Dashboards with KPIs • Embedded best-practice calculations • Drill-downs for root-cause • Pre-built role-specific alerts RESULTS – Improved manufacturing line control – 360 degree view of production status – Early detection to avoid WIP issues – Consistent instructions for Mfg users 19
  • 20. Optimize Manufacturing Operations Improve asset utilization through comprehensive Oracle Enterprise Asset Management WHAT’S NEW IN 12.1 – Asset Move Workbench – Express Work Order – Graphical display of asset relationships – Work Order Scheduling with MS Projects – Compatible units and construction estimating RESULTS – Greater user adoption with simplified tools – Improved asset management for lease, rentals and intercompany transfers – Simplified work order processing – Better shut down planning and execution 20
  • 21. Enabling Native Work Environments Managing Assets with the iPhone 21
  • 22. Increase Order Accuracy and Logistics Efficiency Oracle Warehouse Management WHAT’S NEW IN 12.1 – Forward pick replenishment – Mobile user interface personalization – OTM integration for dock scheduling and load sequencing – Assign material status by License Plate Number (LPN) – UCC-128 Cartonization and Case Picking – Advanced Wave Planning for tighter control on warehouse activities – Flexible deployment options • Implementation within an E-Business Suite instance • Standalone with integrations to any third party ERP RESULTS – Improved turn rates and lower overall logistics costs – Faster, more integrated logistics operations – Support for higher volume environments 22
  • 23. Increase Order Accuracy and Logistics Efficiency Next generation constraint-based engine for Oracle Configurator WHAT’S NEW IN 12.1 – More robust constraint technology – Bi-directional numeric handling – Improved defaulting – Auto-instantiation of components – Auto-completion of configurations RESULTS – Simplified modeling – Reduced implementation time – Reduced maintenance and support costs – Improved customer experience 23
  • 24. Increase Order Accuracy and Logistics Efficiency Manage all product cost components with Oracle Landed Cost Management WHAT – A flexible, rule-based system for calculating estimated and actual landed costs HOW – Integrates seamlessly with Receiving to calculate and pass all estimated or actual landed costs through to Inventory, Costing and Accounting systems RESULTS – Optimize product margins, visibility into extended supply chain costs, and decision support for strategic sourcing initiatives 24
  • 25. Develop Talent and Reduce HR Costs What’s New in Human Capital Management Procurement Results: Applications Supply Technology Chain  Improve talent management E-Business processes Suite  Streamline sourcing and on 12.1 boarding of talent Financials Human Capital & Projects  Extend existing HRMS Customer & investments Master Data Management 25
  • 26. Improve Talent Management Processes Oracle Talent Profile 26
  • 27. Improve Global Talent Management HR Analytics WHAT’S NEW – Recruitment analytics – Learning analytics – Leave & absence management – Core workforce architecture enhancements RESULTS – Improve visibility into HCM processes by reviewing results through measured analytics – Provide better, consistent service delivery with a complete view of the workforce to all line managers – Drive return on human capital investment by understand impact of HR initiatives relative to performance and retention 27
  • 28. Improve Talent Management Processes Oracle Learning Management WHAT’S NEW IN 12.1 – Learner Groups • Define learner access available to categories, courses, offerings and classes • Mandatory and bulk enrolling of multiple learner groups – Mandatory Enrollments • Ensure that workers are enrolled in mandatory training – Course Evaluations RESULTS – Quickly roll out training to large variety of groups – Ensure workforce is trained on the latest process changes and has met legal requirements – Improve productivity and the bottom line by using evaluation results to provide more effective training 28
  • 29. Streamline Sourcing and On Boarding Talent Oracle iRecruitment WHAT’S NEW IN 12.1 – Employee Referrals • Recruiters or hiring managers mark vacancies eligible for employee referral • Employees create candidates and refer them to a manager to pursue the candidate – Recruiter and Manager Dashboards • Direct access to the recent vacancies, new applicants, and recently created or updated offers RESULTS – Improves the speed of hire which in turn improves overall recruiting efficiency – Engages employees in the acquisition of talent for the organization – Reduce time needed for recruitment activities by having access to a summary of all activities 29
  • 30. Improve Talent Management Processes Oracle Succession Planning WHAT’S NEW IN 12.1 – Succession Planning • Identify critical roles, jobs, positions and people in the organization • Identify talent pool available in the organization • Map the talent pool with the critical roles, jobs, positions and people – Line of Sight Objectives • Graphical representation of the alignment of objectives RESULTS – Identify staffing needed to implement organization strategy – Ensure plan progress is tracked against metrics – Helps employees to understand how their objectives have been cascaded down through the organization 30
  • 31. Key Advances in Select Industries What’s New in Customer Relationship and Master Data Management Procurement Results: Applications Supply Technology Chain  Improve margins for E-Business distributors through process Suite automation 12.1 Financials Human  Manage location and product & Projects Capital information centrally Customer & Master Data Management 31
  • 32. Driving Down Costs While Elevating Customer Service Levels Oracle Service and Field Service • WHAT – A stream lined Call Center, vast improvements to technician scheduling and optimization, distance- based spare part search and order, and a flexible mobile field service store & forward platform • HOW – Quick search for customer site and installed base items. Additional cost factors added to the Advanced Scheduler. A partnership with Trimble for GPS tracking. Distance-based spare part search and order. Mobile query framework, personalization, and automatic synchronization • RESULTS – Expedite customer phone interactions. Reduce travel time, fuel usage, and vehicle maintenance costs. Quickly find parts to meet Customer SLA. 32
  • 33. Improve Margins for Distributors Through Process Automation Oracle Supplier Ship & Debit Request Special Track Accruals Claim Manage Disputes Price & Payments • Request New Price from • Record Accruals • Compile accruals & • Resolve Disputes generate Claims Supplier • Generate Accurate • Issue Debit to • Receive Supplier Accounting • Transmit Claims to Suppliers Supplier via XML or approval/ authorization WebADI WHAT – Channel revenue management product automating special price requests for wholesale distribution and streamlines the ship & debit claim process HOW – Automate all agreements, tracking, accounting journal entries and chargeback’s to vendors manual processes for timely claims processing RESULTS – Reduced margin leakage. Reduced cost of managing special pricing agreements and greater visibility into claim process 33
  • 34. Improve Margins for Distributors Through Process Automation Oracle Price Protection WHAT – Channel Revenue Management solution enabling orchestration and automation of supplier price changes HOW – Timely claims processing through automated integrations to Procurement, Warehouse / Inventory, Costing, General Ledger, Accounts Payable, Accounts Receivable RESULTS – Reduced margin leakage. Automation of manual spreadsheets, faster realization from price protection claims, complete control & full visibility into the process, increased channel revenues 34
  • 35. Manage Location Information Centrally Oracle Site Hub WHAT – A new master data management application to manage all business processes related to physical locations (sites) such as retail stores HOW – A highly extensible site data specific repository combined with purpose built UI’s, integrations to related applications and mapping RESULTS – Enhance operational efficiency in site opening, closing or maintenance, improves decision making and increases IT agility 35
  • 36. Manage Product Information Centrally Oracle Product Hub Industry Solutions for Retail and Communications WHAT – Single view of product information that can be leveraged across the enterprise – Extensible, prebuilt industry data models and processes – Sell-side and buy-side product catalog management HOW – Central repository for integrated product and service management – Industry-leading data quality tools to ensure consistent and accurate data – Open, standards-based integration framework RESULTS – Accelerates new product introduction – Improves operational efficiencies with trusted data – Decreases cost of collaboration with trading partners 36
  • 37. Increase Operational Control and Efficiency What’s New in Financials & Projects Procurement Results: Supply Applications Technology Chain  Greater control with increased flexibility E-Business Suite  Centralized administration of 12.1 global shared services Financials Human & Projects Capital  Make better decisions with Customer & greater insight Master Data Management 37
  • 38. Greater Control with Increased Flexibility Global Financials Architecture WHAT’S NEW IN 12 UNIFIED BANK ACCOUNT MODEL – Ledgers and Ledger Sets – Rules-based Accounting Engine Legal Entity – Unified Bank Account Model Operating Units – Centralized Payments – Global Tax Engine CENTRALIZED PAYMENTS ENGINE – Global Intercompany System Funds Capture and Disbursement RESULTS – Faster, simpler period end processing Payments Engine – Easily meet local accounting requirements ONE GLOBAL TAX ENGINE – Streamline intercompany trading and • Centrally managed rules reconciliation • Consistent tax services – Adapt quickly to regulatory changes Tax Determination Process Regime Applicable Tax Status, Taxable Tax – More productive shared service centers Taxes Rate Basis Calculation 38
  • 39. Centralized Administration of Global Shared Services Flexible Shared Services Model Belgium Belgium Holland Denmark Legal Entity Legal Entity Legal Entity Legal Entity Functional Tasks • Accounting Belgium Holland Denmark • Billing, Dunning Operating Unit Operating Unit Operating Unit & Collections • Procurement • Order Management Responsibility Responsibility Responsibility Single Responsibility • Payments • Data Management 39
  • 40. Make Better Decisions with Greater Insight Project Analytics WHAT – Complete solution for project business lifecycle reporting – Role-based best practices provide relevant and actionable insight HOW – Actionable insight for improving project portfolio performance – Track project/program performance and control project costs – Complete insight into project revenue, billing and profitability RESULTS – Improve cash flow – Optimize resource utilization – Accelerate deliveries – Lower operational costs – Improve margins – Reduce project and financial risk 40
  • 41. Increase Value from Applications What’s New in Applications Technology Procurement Results: Applications Supply Technology Chain  Drive greater end user E-Business productivity Suite 12.1  Reduce cost of ownership Financials Human Capital  Increase agility and lower & Projects integration costs Customer & Master Data Management 41
  • 42. Drive Greater End User Productivity Pre-Built End-User Documentation User SEE IT TRY IT KNOW IT DO IT Modes Self-Running Demo Interactive Simulation Testing for Competence Context-Sensitive Help 2,300+ Pre-delivered Topics for Release 12.1 Financials HRMS Manufacturing Procurement • Payables • Human Resources • Shop Floor Management • Purchasing • Receivables • Payroll • Work In Process • iSupplier Portal • General Ledger • Self-Service HR • Discrete MES • iProcurement • Assets • Performance Mgmt • OPM Product Development • Internet Expenses • Time and Labor • OPM Process Execution Projects • Advanced Global Intercompany • iRecruitment • Project Costing • OPM MES System • Learning Mgmt • Project Mgmt • E-Business Tax • Project Resource • Subledger Accounting Applications Technology Distribution Mgmt • Bank Account Setup/Maintenance • Applications Mgmt • Inventory • Forms Personalization • Order Mgmt • Shipping Execution 42
  • 43. Productive User Interfaces for Diverse Users Usability Enhancements in EBS • WHAT – Improved application usability through enhancements to native user interface • HOW – Type-ahead search – Dynamic Menus & Popups – Embedded OBIEE Analytics – Desktop Widgets – REST Services • RESULTS – Enhanced user productivity and more appealing user experience – Applicable to all existing and new EBS customers 43
  • 44. Productive User Interfaces for Diverse Users Type Ahead Search BEFORE - 3 steps to complete task 44
  • 45. Productive User Interfaces for Diverse Users Type Ahead Search AFTER - •List of Value components most frequently used by all users now provides similar experience to Google suggest • Inline list appears after user types in 1 or more characters and pauses • Reduces number of steps and time taken to complete tasks • Quick inline access to desired result Single step to complete task 45
  • 46. Drive Greater End User Productivity Better Document Publishing Oracle Business Intelligence Publisher for Oracle E-Business Suite 46
  • 47. Reduce Cost of Ownership Lifecycle Management Roadmap Centralized Management Manage single / multiple Oracle E-Business Suite systems from a single console Proactive Monitoring Application Proactively monitor Infrastructure and End User experience through Service Level Management Management Pack Automated HOT Cloning Automatically Clone Oracle E-Business Suite systems through Clone Dashboard in HOT Mode Customization Management Automate packaging, deployment, migration of customizations across Oracle E-Business Suite instances Application Change Patch Automation UI based impact analysis and deployment of patch Management Pack across EBS instances from a single console Functional Setup Management Manage, transport and document changes in functional setups across Oracle E-Business Suite instances 47
  • 48. Increase Agility and Lower Integration Costs Application Integration Architecture Process Integration Packs Optimize. Pre-built composite Process Integration Packs business processes across enterprise Applications • Loosely coupled composite business Direct Direct Integrations processes Integrations Manage. Pre-built integrations to support data flows between Foundation Packs systems • Comprehensive process composition Foundation Packs framework Standardize. Common Object and Shared Service Library with supporting SOA programming model and best practice implementation methods 48
  • 49. <Insert Picture Here> Customer Success on Release 12.1 49
  • 50. Oracle E-Business Suite Release 12.1 A Sample of Customers Who have Upgraded! • McDonald’s : Upgrade from 11i10 • Abu Dhabi Media: Upgrade from 11i9 • Projects, Assets, Payables, iProc • Financials, OM, PO, SCM In just 6 • Standardize construction mgmt weeks processes, track and manage costs by project areas and ensure continued system support • Agilysys: Upgrade from 11i10 • Pentel America: Upgrade from 11i9 • Projects, Assets, Payables, iProcurement • Financials, Inventory, WMS • Needed integrated ERP system • Better functionality; better support manage and balance maintenance options; ability to eliminate to support continued growth customizations • CPS: Upgrade from 11i10 • Oracle Corp. Upgrade from Release 12 • New Features and Functionality • Financials, HR, Procurement, SSHR, Contracts, etc. • Usana Health Sciences: Upgrade • Datacard: Upgrade from 11i9 from 11i10 • 40+ Modules: Financials, OM, Inv, • Financials, PM, Adv Plan, Inv, WMS WMS, iSupplier, CRM, Projects, OTL, iProcurement, Purchasing, etc. • Support the multi-national company, Improved inventory control, demand visibility, reduce cost of managing mfg processes 50 50
  • 52. E-Business Suite Support Timelines 5 Yrs of Premier and 3 Yrs of Extended Support November 2010 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 11.5.10 Premier Extended Sustaining Nov ‘13 Fee Waived Till Nov ’11* R12 Premier Extended Sustaining GA Jan ‘12 Jan ‘15 R12.1 Premier Extended Sustaining GA May ‘14 May ‘17 11i Premier Support Ends in November 2010…. Extended Support follows for 3 addt’l yrs to bridge upgrade gap. * More info: http://www.oracle.com/support/library/extended-support-faq.pdf 52
  • 53. Finding Additional Information Accelerate your evaluation and planning My Oracle Support (formerly MetaLink): E-Business Suite Release 12.1 Information Center Knowledge > Tools and Training > Release 12.1 Info Center (Doc ID: 806593.1) 53
  • 54. Finding Additional Information Accelerate your evaluation and planning My Oracle Support (formerly MetaLink): Advisor Webcast Program 47 Live Webcasts across Oracle E-Business Suite Knowledge > Tools and Training > Training (Web Seminars) (Doc ID: 398877.1) 54
  • 55. Finding Additional Information Accelerate your evaluation and planning My Oracle Support (formerly MetaLink): Release Value Propositions (RVPs) Knowledge > Tools and Training > Release 12.1 Info Center (Doc ID: 804373.1) 55
  • 56. Summary Upgrading from Release 11i to 12.1 offers business value in all product areas Customers are successful on Release 12 and 12.1 While you plan your upgrade, consider opportunities to get more return from your existing EBS 11i investments Develop an upgrade plan that keeps you comfortably within product support windows 56
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