News from InTechnology plc, the leading UK Managed Services provider

1. SPRING 2011 EDITION /
WIN
A WEEK
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EAK IN
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OGATE
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PAGE 1
8
OF AUTHORITY
WHEN INTECHNOLOGY TALKS,
WHITEHALL LISTENS.
WHY CHOOSE
MANAGED SERVICES?
LEAVE IT TO US!
POWERED BY
OUR PEOPLE
CUTTING EDGE & CUSTOMER FRIENDLY.
INSTANT
COMMUNICATIONS
FEATURE OVERVIEW:
LATEST PC CLIENT.
CLOUD
COMPUTING
THE 4TH CLOUD CIRCLE
FORUM REVIEW.
NEW LOOK NEWSLETTER!

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If downtime or power outages are driving you up the firewall, we can help. Currently, our highly secure
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With 24 /365 monitoring and support that takes away the For a reassuring, reliable and cost-effective way to protect your
headache of maintaining on-site equipment, you can relax critical environment, call InTechnology. We’ll be happy to show
in the knowledge that fires, floods or any other unforeseen you where your systems could soon be housed, and let you see
disaster won’t put you in the red...or make you see it. just how secure they will be in our state-of-the-art data centre.
Call: 0800 983 2522
email: challenge@intechnology.com
Visit: www.intechnology.com

3. NATALIE
DUFFIELD
S&
DIRECTOR SALE
MENT
CU STOMER MANAGE
PAGE 4
Welcome to the new look edition of Spring focus: Building a strong relationship
our quarterly newsletter, InSpire. with your Managed Service Provider.
I’d like to take this opportunity to
wish you all the best for 2011.
PAGE 6
As we ease our way into the new
year, now is the perfect time for Case study: Giving the best service and solutions
businesses to make a few timely to Towergate.
resolutions. Cost-cutting, for example,
is a top priority, but it doesn’t have
to be a painful process. Managed PAGE 8
services like Cloud data storage
Instant success: Staying in touch with your mobile
from InTechnology can make a huge
workforce through Instant Communications.
difference to back-end efficiency,
eliminating the need to spend
precious capital on unnecessary
hardware or maintenance along PAGE 9
the way.
On top of the Cloud: Talking managed services
We’ve news too of how the latest at the 4th Cloud Circle Forum.
version of our Instant Communications
Management Client (ICMC) is helping
companies across the UK make PAGE 10
a fresh start by looking after their
The voice of authority: Stefan Haase makes a
lone workers, in accordance with
parliamentary point.
government regulations. Take a
look at our feature overview for
more details.
PAGE 14
I hope you enjoy the read...feedback Powered by people: For almost 30 years!
is always appreciated via
inspire@intechnology.com
PLUS! New case study, staff charity event,
a competition and much more...
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PAGE 1
8

4. SPRING
FOCUS
ES
MANAGED SERVIC
WHY d iy?
Let InTechnology ‘Do It For You’, for less...
We’ve all experienced DIY disasters. In contrast, turning to a Managed Service Above all, though we’ll be managing your
But in the world of IT & Communications Provider (MSP) will free up resources, save services, you’ll be controlling them:
deciding to go it alone could set you back precious time and give you complete cost We’ll effectively become an extension of
tens of thousands of pounds. Initial costs control. However, though the key priority in your IT team.
will obviously dent a hole in your budget, the current age of austerity is undoubtedly
and your operational spend will soon add saving money, the right MSP will add value
up. Hardware needs procuring, software as well as offering it. As budgets are frozen
needs updating, kit will need fixing. And of or reduced, more and more businesses
course, staff will need training. seek to do more with less, which means InTechnology’s service
MSPs are increasingly seen as a strategic increases our resource,
partner as opposed to a mere supplier. but we retain control.
Even if you’re doing a good job of ‘Doing Dundas & Wilson
It Yourself’, there are compelling reasons
to hand over some responsibilities to
InTechnology.
Building long-term relationships is as important to us as the technology expertise we offer. Only by
putting ourselves in your shoes, understanding the context of your requirements and tailoring our
services accordingly can we hope to add value.
With InTechnology, you’ll no longer suffer the headaches and distractions of overseeing Managed Service Providers really can make
back-end operations (however good you are at doing so), which means front-end life easier, and cheaper, for businesses
business activities like building customer relationships, developing products and devoting large and small. It’s down to you to
more time to core strategies will receive your full attention. Add to that the expertise and challenge suppliers like InTechnology to
support you’ll have access to, our own nationwide network, geographically separate data show you how. When you consider the
centres and over 25 years’ experience. hassles and headaches of looking after
your own IT & Communications projects,
the case for calling in the experts is
stronger than ever. In a world full of
acronyms, where ROI can be compromised
There is nothing so useless as doing efficiently that by WAN outages, PBX failures and
which should not be done at all. ADSL connection breaks, one particular
abbreviation should be approached with
Peter Drucker, “Father of modern management”
caution: ‘DIY’.
For more information email us at
4 challenge@intechnology.com

5. HOSTED Voice.
Key considerations when weighing up the benefits of managed services versus in-house operations:
1 What m
suppor
on in-h
aintena
n
t can yo ce and
u call
2 How w
and ma
o
manag uld your syste
e comm
in
unicatio
continu tain busines ns
m
3 How m
an
speciali y IP telephon
st
employ s do you
y
ou it s ?
much w se... and how severe y during a
ill it co outage
st? ... ? InTechn
With ou ology h
InTechn Unity to as
olo r
service hosted voice organis delivered
dedicate gy provides , varying ations o
with 99
d 24 /36
5 suppo calls ar Unity, all siz
type. Ou e and busine
f
e
.99
availab % core system
rt, InTechn processed in consult
r engin
eers an
ss
o
ility. An
of our fu d as pa networ logy’s core an
quickly ts can respon
d
rt k. This , but ad d
ll the cus means
telepho y managed IP to proacti vis
ny serv depend mer has no vely – g e
ice, we’l e iving yo
look aft
er l site. In ncy on any sin peace o
fm u
mainte every aspect th
site outa e event of a
gle momen ind from the
nance a of ge, call t you ch
with the sso to save all
platform ciated immed
ia s can b
e you mo enge us
. alterna tely diverted to ney.
tive des
tination an
.
COST BENEFIT ANALYSIS OF MOVING A CRITICAL
MANAGED DA A.
T APPLICATION INTO INTECHNOLOGY’S CLOUD:
DETAIL IN HOUSE (DIY) INTECHNOLOGY MANAGED SERVICE
Hosting facility Single point of failure. Physical infrastructure, network, network power supply etc.
Storage environment Linked to hosting facility: single point of failure, limited Resilient storage configuration with mirrored RAID disk and
resilience, performance storage (SAS disks) rarely provided. clustered storage head units. SAS disks provided.
Virtual server Does the onsite physical host offer any resilience? Clustered physical hosts ensure virtual server availability.
environment
Backup Is backup performed on-site? Is data backed up to another Industry-leading managed backup service for both full backup and
location? Can it be recovered over the network? restore from a 2nd data centre.
24/365 management Support during business hours only, from general 24/365 ‘hands and eyes’ support provided by solution experts
IT admin. for: VMware, servers, storage, applications, backup, data centre
infrastructure and networks.
Scalability Limited due to existing server and storage allocations. Both virtual servers and backup service are scalable.
Flexibility Can additional memory and CPU be easily provided? Additional memory, CPU as well as storage, easily provided,
added and removed as required.
Upgrades and Unpredictable costs of upgrading, patching and All software & hardware upgrades and the maintenance of the
maintenance maintaining both servers and storage environment. entire environment are included in our service charges.
Expenditure Fixed costs, limited commercial flexibility. Flexible charging model based on actual customer usage and
demand. No capital expenditure necessary.

6. CASE STUDY /
MANAGED SERVICES /
TOWERGATE PARTNERSHIP /
“We want to spend our
money on investing in
insurance, not maintaining
a large IT department.
InTechnology lets us
Formed in 1997, Towergate is Europe’s largest independently owned do just that and has
insurance intermediary. It has 4.3 million customers, 100 offices and helped us drive significant
4100 agencies & outlets, and annually turns over more than £2 billion year-on-year savings.”
of gross written premium. The value for money and scalability of
InTechnology’s managed services in supporting Towergate’s growth
through acquisition has led to a long and continuing relationship
between the two organisations.
CHALLENGES /
In 2002, Towergate needed a modern backup solution as part of a new IT environment it
was creating. It had already decided to look at a managed backup service rather than an
on-premise tape solution, as this would remove the need for operator attendance and
onsite hardware, significantly reducing both manpower and capital expenditure.
Beyond the service itself, Towergate was looking for other specific challenges to be met.
Head of IT Operations and Infrastructure at Towergate, Graham Smith explains, “We run
a very tight ship and ensuring our IT spend is 100% effective is always high on our agenda.”
To meet this requirement Towergate was looking for: Graham Smith,
Head of IT Operations and
• A supplier who could provide not only the managed backup service it wanted but also the Infrastructure, Towergate
network links to make it work
• A flexible partner who would react quickly and have the capacity to adapt and scale its
services to support Towergate’s own growth and acquisitions
• A commercially attractive partnership that would be viable over the long-term, be fit for
purpose and provide value for money.
8
6

7. HOW INTECHNOLOGY BENEFITS /
HELPED /
With InTechnology, Towergate has the
Having looked at several vendors, long-term, commercially aware partner
Towergate chose InTechnology. Graham it was looking for. When Towergate is
Smith explains, “InTechnology was an managing the integration of its many
extremely good fit with our requirements acquisitions, it has found InTechnology to
and the service proposition it offered was be particularly agile, quickly absorbing
commercially very appealing”. the new company into the Towergate fold.
InTechnology’s services can be readily
When it later decided to replace its very modified and scaled to deliver existing
slow, expensive data network to increase services to the newly acquired company
performance and reduce running costs, or to incorporate best practice from it.
Towergate again chose InTechnology.
And at the beginning of 2011, it turned Graham Smith sees InTechnology as giving
once more to InTechnology to add its Towergate three important benefits:
Virtual Server Hosting service. Graham
• Minimal IT requirement. Towergate’s
“Having our trusted
Smith describes implementing the service
as “trivially simple” because it is again IT operations team consists of only four provider, InTechnology,
in-house staff. When a new network
delivered via the same network:
connection is needed or an old one delivering a range of
• InTechnology is Towergate’s sole needs deleting, all the planning, supplier
liaison, delivery and configuration for the
services down a single
network provider across all but a very
few, recently acquired, offices and outlets new circuit are handled by InTechnology – network has proved
no Towergate staff are needed, or indeed
• The same single InTechnology network exist, to do this. invaluable for us.”
delivers InTechnology’s Managed Backup
Services and Virtual Server Hosting, • Driving savings. Through InTechnology’s
providing a seamless connection to network and managed services, the
Towergate’s Data Centres, its trading whole IT operation has become less Graham Smith,
offices and its customer-facing expensive. No capital outlay has been Head of IT Operations and
retail premises required, no maintenance or contingency Infrastructure,Towergate
costs are accrued and the money saved
• With the network in place, new on on-premise services has driven
InTechnology services can be added year-on-year savings. Throughout the
very easily, and it is simple for Towergate contract term, like-for-like backup costs
to add and change locations. have reduced by 20% a year and network FUTURE /
costs by 14% a year, meaning that
substantially more data can be backed Towergate is currently assessing
up without increasing costs. Migration to InTechnology’s Unified Communications
INTECHNOLOGY 21CN technology has saved around services that include hosted voice
SOLUTIONS / £400,000 a year. services (VoIP), desktop communications
(such as Instant Messaging, video calling
Networking – 100+ circuits using • Commercially creative solutions. and desktop sharing), and hosted Office
InTechnology LANnet, 21CN, ADSL At contract renewal time, InTechnology Communications Server (OCS). Again,
lines; all managed by InTechnology. has been very willing to consider Towergate will be able to receive these
WAN Circuits range from Gbit creative commercial propositions so that services via the same network over which
(for Data Centres) down to ADSL Towergate can continue to benefit from InTechnology’s existing Managed Backup
speeds for small branch locations the very latest technology at a cost- Services and Virtual Server Hosting service
Managed Backup Services – effective price. For example, a flexibility are delivered, further exploiting the
30TB of source data protected clause has allowed a proportion of network investment.
existing in-contract network circuits to
Virtual Server Hosting be cancelled before contract term
Under consideration for 2011 – without penalty.
Hosted IP telephony, voice services
and Office Communications Server
To learn more about how we could help you,
call 0800 983 2522 or email challenge@intechnology.com
7

8. INSTANT SUCCESS!
ICMC makes lone workers less lonely.
We’re proud to say that our latest
PC-based Instant Communications
ICMC at-a-glance:
Manager Client (ICMC) has proved a hit Multiple map types
with customers. Version 1.29 offers an Monitor positions and manage calls in With ICMC as a focal point, our Instant
impressive list of ‘Instant Communications’ a number of locations, with various view Communications solutions (Instant Talk,
benefits, from effective workforce options (street, satellite, hybrid & terrain). Instant Locate and Instant Alert) allow
management to streamlined cost and employers to communicate one-to-one or
communications. User status display one-to-all, promoting staff safety.
Find out who’s on or off-line, busy or
available – and which groups they’re in. Teachers, taxi drivers, traffic wardens,
football stewards, HGV drivers and other
Make calls from the map lone workers can therefore enjoy close
Controllers can select single or multiple contact with other employees, and alert a
users by dragging over their positions controller quickly in emergencies.
on the map and selecting the ‘call’.
In effect, a business can now run a
Custom contact for one-to-one calls dispatch centre from their own office,
Rather than fighting for your attention (and without the major expense of hiring a
running the risk of being overlooked), calls security company, paying for monitoring
come in via a queue. software or buying a number of separate
mobile devices for employees. As Maria
Manual ‘position request’ Pouney, General Manager of Instant
ICMC polls positions automatically or Communications explains, savings and
enables updates at a click of a button. security can go hand-in-hand:
This saves on handset battery life while
giving you a regular picture of group or
individual activity. “Connecting employers
Delete
Chat
Announce
Export, save and print position history
and their staff at the push
GPS History
Call
Filter users
by name:
You can keep records of activity for of a button is no longer
legal reasons, or simply to use as
a luxury, but a necessity.
rrent Call
Groups Cu
Contacts Name
State e training references.
BB3G Orang
BB3G Black
Stealth listening on active SOS From a regulatory point
With permission, an ICMC controller can
‘open the microphone’ of any BB3G or a
of view businesses have a
supported handset and monitor situations. duty of care to vulnerable
Controllers request to talk employees, and from the
Controllers can catch up with staff at
any point, initiating one-to-one, one-to- company’s perspective a
group or broadcast communications. For
complete transparency and flexibility, SOS
PC-based control centre
handling in ICMC displays the name and makes financial and
status of staff on multiple dispatchers
across the business. operational sense.”
.
To find out more about Instant Communications, call one of our
team on 0800 983 2522, email challenge@intechnology.com
or visit www.instant-communications.co.uk today.
8

9. ON TOP OF THE CLOUD
At November’s Cloud Circle Forum, InTechnology once again demonstrated a keen aptitude for thought
leadership, presenting the case for managed services in the Cloud. Highlighting the many benefits of using
a trusted MSP, Stefan Haase was one of 17 influential speakers to express his views on the day, and further
raised InTechnology’s profile amongst the likes of Google, Accenture and Microsoft.
The case for managed services:
By taking away the logistical stresses and financial strains of a ‘self-service’ process, Cloud services allow
InTechnology can help businesses not only save money, but also concentrate on making businesses to focus on
more of it. Without the distractions of buying hardware, upgrading software, maintaining
the whole operation and fixing problems along the way, a business can put more effort into
making money, instead
front-end activities such as talking to customers and developing products. of spending it.
Hosting IT services off-site seems like
Cloud services give access today to the IT It’s the perfect way to grow your IT
a straightforward solution, because
of tomorrow. Before long, all corporate capability, with powerful communications
it is. Why waste hard-earned capital
IT services will be delivered this way, and and telephony, hosted exchange, data
on something that others can supply
by 2012, 20% of businesses will own no IT protection, servers & storage, secure
and oversee – while offering budget
assets*. The centralisation of your IT data centres and best-in-class network
predictability and 24/365 support
infrastructure means consolidation, technology all at your disposal.
from technical experts? Of course,
virtualisation, flexibility, availability, lower
there are those who take comfort
costs and reduced carbon footprint.
from owning their own equipment,
recruiting their own engineers and
updating their own software. But
such responsibilities may not seem
so desirable when outages occur and
critical data is lost.
As the delegates at the 4th Cloud
Circle Forum learned, InTechnology
can take care of everything within our
own nationwide network Cloud, and
save organisations money in both the
short and long-term.
To learn more about our regular
contributions to this event visit
www.intechnology.com/thecloudcircle
*Gartner

10. TH E VO ICE
Stefan Haase
Divisional Director
Data Services
10

11. FAUTHORITY!
O
After inviting two local MPs, Nigel Adams and Andrew Jones, along to our Harrogate
site last September, InTechnology’s Stefan Haase was recently invited to join the
Parliamentary IT Committee, CEO Forum. As our data services director, Stefan is
perfectly placed to spread the word in government circles, and offer our trademark
best advice to key decision-makers in Westminster.
Engaging with the public sector
One of the main areas of discussion Stefan hopes to engage During their visit, both Mr Adams and Mr Jones gained
MPs in is the red-tape involved in a typical medium-sized a clearer understanding of the size, power consumption*
supplier tendering process. Our managed services can and and general scale of operations at InTechnology. They were
do save organisations millions of pounds collectively, and particularly interested in our green data centre ambitions,
in an age of austerity that requires ‘quick fixes’ in efficiency and were extremely receptive to our argument that the
and savings, Stefan’s position will be central in helping benefits of flexible, specialist and experienced service
InTechnology overcome the bureaucratic barriers that make providers such as InTechnology far outweigh those of
public-to-private sector engagement so difficult: large-scale and comprehensive outsourcing via
multi-national providers – especially in terms of cost.
• Most public sector contracts are completed through
outsourcing contract frameworks
• Public sector procurement programmes are prohibitive –
only a limited number of listed multi-national providers such
as Fujitsu, HP and IBM can sell their services If you
’d
• Smaller providers such as InTechnology are often used only Stef like to ben
an’s e efit f
to back up ‘Catalyst framework’ contracts, providing find o xp ro
ut how ertise and m
expertise and specialist skills service mana integ
ge ra
• Contracts through multi-national providers are too complex help y d services ted
ou c
and costly a ‘ D r business ould
ata in , req
prese th uest
ntatio e Cloud’
n tod
ay:
0800
challe 983
L-r 252
Stefan Haase
, nge@ 2
intec
Andr ew Jones, hnolog
s, y.com
Nigel Adam
Bryn Sage.
*As an indication of scale, InTechnology uses
15% of Harrogate’s entire power consumption.
11

12. ON THE RECORD...
The complete call recording solution
Whether we like it or not, regulation is taking over the world. Businesses have never needed to track, trace and record calls
as often as they do today, and with costs rocketing, most businesses are turning to voice solutions such as VoIP to help them
reduce their bills. No other service provider is better placed to help them do this than InTechnology.
With Live-PA, a server-based call recording platform that supports both Microsoft Lync Server 2010 and Office Communications Server
2007 R2 (OCS), companies can keep an eye (or an ear) on conversations that take place between staff and customers, or within the
confines of their organisation. Using a number of features, employers can now pinpoint calls as and when the need arises, whether they
need to use a working example for staff training, resolve a customer dispute or find evidence to support a legal case.
InTechnology‘s Live-PA at-a-glance:
Call recording Sharing Licensing
Any inbound or outbound calls are Users have the option of sharing a call This is based on a concurrent model
captured and recorded at server level, with a colleague via the Live-PA portal, and each licence is dependent on the
making them compliance-ready. by direct email or by downloading the number of Lync users you have signed
file to their desktop. in. For example, you would only need
Tagging 100 licences for a company with 400
Any recording can be tagged with Viewing from the Outlook toolbar users as the majority wouldn’t need calls
keywords, which means customers can Call recording really is in your hands. recording all day. These licences can be
search for it at a later date. Thanks to our Outlook plug-in, you’re handled by an administrator using the
able to view and manage calls directly Live-PA portal and extra licences can be
Bookmarking with no need to use a browser. added immediately, if needed. Security
Any recording can be bookmarked either threshold alerts can also be set up to let
during or after a call, allowing you to Utilising network storage you know when you are getting close to
instantly play it back from that moment. All calls are recorded at server level to maximum recording capacity.
a Windows Media Audio (WMA) format
Managing and are available to download and
Recordings can be managed easily and playback less than 5 minutes after the
safely via an intuitive SharePoint portal, call has ended.
using any browser.
12

13. Live-PA now
supports
Microsoft Lync
Server 2010!
“Live-PA call recording is the first in a series of applications from Live-PA that plug
into Microsoft Office Communications Server 2007 R2, and Microsoft Lync Server 2010,
to help improve business processes and reduce costs.”
Yancey Smith, Director of Product Management, Microsoft Lync.
13

14. P
2010
ARDS
LONG SERVICE AW
As testament to our investment in people, we’re delighted to congratulate
our longest serving employees, who have all played a major role in shaping
one of the UK’s broadest range of managed IT & Comms services.
10 YEARS’ SERVICE 15 YEARS’ SERVICE
Estelle Croft Natalie Duffield
Rachel Dixon Deborah Wilson
Kai Marshall Nigel Metheringham
Richard James Marc Roberts
James Jordan
James Purcell
Paul Wilson
John Docherty
Neil Benton
14

15. ED BY
P ER
OW PEOPLE
THE
Cutting edge and customer friendly
InTechnology has a proud history of looking We’ll be profiling our new recruits in due
to the future. Now, in an age of cuts and course, but to kick things off, here’s a quick
caps, we’re showing yet more commitment introduction to someone who’s been with
to progress, having recruited a number of the company for over 15 years!
key people to drive the business forward
and enhance an already impressive offering. People, as they say, deal with people,
By focusing on (and preparing for) a post- and we’re fortunate to have some of the
recession era, InTechnology will be very best here at InTechnology.
perfectly placed to continue offering the
best products and services at every stage Peter Wilkinson, CEO, InTechnology
of a customer’s IT & Comms journey.
PROFILE
NATALIE DUFFIELD
Position: Director of sales and customer management.
Married/Children? Yes...with a fabulous daughter –
my greatest achievement to date!
Favourite pastime: Horse riding and spending time with my little girl.
Pets? Two! A Tibetan Terrier called Cilla who thinks she’s human, and a
thoroughbred gelding called Orange.
Music in your motor? Gosh, a wide range from Richard Ashcroft and Duran
Duran to Jamiroquai and Rihanna (my daughter’s influence!).
Dream holiday: Definitely has to be somewhere hot and relaxing...ideally in the
Caribbean, sipping a cocktail.
Favourite food & drink: I’m a bit of a foodie so I like all sorts...especially if it’s
made with chilli and garlic. A nice glass of red is a must too.
Famous person you would like to have dinner with: Now that’s a good one.
Got to be a great comedian for sheer entertainment value – so let’s invite Keith
Lemon. But I’d also love to meet Richard Ashcroft for his intellect, creative depth
and genius.
Where would you like to be in 10 years? Comfortable and retired.
With a stable full of horses!
15

16.  
To support our broad range of managed services, we’re pleased to unveil a brand new suite of brochures. From calls & lines right
through to data storage and unified communications, we’re here to remove your IT headaches and save you money.
To order any or all of the brochures below,
   
  
INTECHNOLOGY PROFESSIONAL SERVICES:
2011 PRICES ANNOUNCED...
With a growing team of experts and With a simple, transparent pricing
consultants here at InTechnology, our structure, our clear approach to STANDARD DAY RATES
2011 service charges offer better value professional services means there’ll be
than ever. In fact, our costs are significantly no nasty surprises during your contract.
lower than some of our competitors – and ENGINEER £750
you could save up to 30% on services such
as WAN design and configuration, training, In order to provide flexibility as well as CONSULTANT £1000
firewall changes, failover testing and value, we can also charge an hourly rate
holistic consultancy. for minor engineering or consultancy work
Applies to work carried out 9am – 5pm on weekdays,
undertaken remotely. Discounts are also including 30 mins lunch break. Rates inclusive of 2 hours’
available when you purchase multi-day travel time.
service bundles. Please speak to your
account team for more details.
OUT-OF-HOURS RATES
ENGINEER £900
CONSULTANT £1200
Applies to work carried out on bank holidays & weekends,
or between 5pm and 9am on weekdays. Rate shown is per
8 hour project including 30 mins break.
16

17. Paxton
st & Sean
Adam Hur
pictured:
Odom. Not
Benton & James
son, Neil
, Bob Hob
efan Haase
n, Matt Slater, St
Mark Halpi
Jenkinson,
uxall, Ash
Parry, Gareth H
r - James
Pictured l-
The men of InTechnology did their bit to raise
awareness of Prostate Cancer (and over £2150 in the The funds raised through Movember’s UK
process) last November. The rules were simple: start campaign benefit The Prostate Cancer Charity
on the 1st of the month clean shaven and grow a ‘mo’ (TPCC), across a number of world-class and
for the duration! innovative education, support, research and
awareness initiatives.
With a range of styles (we use the word loosely!)
on display, the hairy hombres above did us proud. Prostate cancer is the most common form of
cancer in males, and one man dies every hour
in the UK as a result of it – but you can help to
make a difference by donating to ‘Team
Yorkshire’ (or any of its members) at
http://uk.movember.com/mospace/947970/
17

18. 18

19. WIN
A WEEKEND IN
HARROGATE
INTECHNOLOGY /
Perfect hosts!
We’re as proud of our home town as we are of the secure 25,000 sq. ft. data centre we manage here.
So this month, we’re giving you the chance to enjoy a weekend away for two in Harrogate!
The lucky winner and their guest will exploring the boutiques, gardens,
be invited to join us on a Friday of their
choice, take a tour of our highly secure
restaurants and architectural delights
that have earned this beautiful spa town Question
data centre and meet our team of experts its reputation as the ‘London of the North’.
for a FREE Spend & Strategy Review. Our Harrogate data centre houses
And remember, your trip wouldn’t be 450 racks with both ‘Colocation’ and
As our special guests, you’ll then enjoy complete without a Fat Rascal in Bettys ‘Private Suite’ service options, but how
a two-night stay in the Yorkshire Hotel* – Tea Rooms! many square feet does it occupy?
an ideal place to relax after a day
inspire@intechnology.com
For your chance to see our state-of-the-art data centre and
enjoy a weekend in Harrogate, just email the correct answer to Everyone’s a winner...
inspire@intechnology.com with your full name, company position Runners up will receive a bespoke
and address – please enter ‘DC TOUR COMP’ in the subject field! InTechnology branded thermal mug!
*Subject to availability. Answers by 28/2/2011.
Winner will be drawn at random
from correct entries on 2/3/11.
Valley Gardens – Copyright
& Credit Harrogate Intern
ational Centre
Bettys –
Copyright
& Credit
Harroga
Royal Pump Room –
te Interna
tional Ce
ntre
Photograph courtesy of Mike Hine 19

20. IP TELEPHONY POWERED
BY POLYCOM?
GOOD CALL /
Our range of products will take your voice operations to the next level. Quite a few next levels in fact,
thanks to designs that progress from standard handsets to multi-functional models. With ‘Unity’,
InTechnology’s IP telephony proposition, you have the option to rent devices as part of the service. As such,
you can benefit from a per user, per month charging model that could save thousands on your spend.
Whether you need crystal clear conversations between staff, easy-to-use systems for reception or
all-singing, all-dancing innovation for the boardroom, InTechnology and Polycom combine to bring
you the best solutions.
LET’S TALK /
If you like the sound of next generation telephony hosted
within the Cloud, call InTechnology today on 0800 983 2522,
email challenge@intechnology.com or ask your account
manager for a brochure.