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PAUL HONE / DATA CENTRE MANAGER
WHAT ARE THE KEY AREAS YOU
MUST CONSIDER WHEN EVALUATING
A DATA CENTRE
WEBCAST AGENDA
• Introducing InTechnology
• The Importance of Geographic Location
• Security
• Performance
• Reliability
• Scalability
• Cloud Credentials
• Supplier Background
• Summary & Q & A Session
INTRODUCING INTECHNOLOGY
• Serving the UK IT market for over 26 years
• Unique position in the managed IT services market place
• Full range of managed IT services delivered to over
800 UK businesses
Your Webcast Presenter
Name: Paul Hone
Position at InTechnology: Data Centre Manager
Time at InTechnology: 2 Years
LOCATION
The importance of geographical location
Diversity
• Geographical
• Network
London vs. Outside of London
• Benefits of Thames Valley /
‘Silicon Valley’
• No flood plain
• Security / access
• Olympics
• National events / demo
How to protect your environment both physically and logically?
Security safeguards
• Physical access
• Security guards
• CCTV
• Network security
• Environmental security
Backups
Availability / Uptime
Business Continuity and Disaster Recovery
SECURITY
PERFORMANCE
Why should a next generation data centre be designed for
power availability?
•Power availability vs. footprint
•Power sourcing increasingly difficult
•Maximising available power
•Carbon reduction requirements
•Power cost increase
• General market changes
• Decommission of nuclear power stations
How to enhance service performance through managing the
power and fuel consumed by using a cooling design and being
more energy efficient?
•Cold aisle containment
•Free air cooling systems
•Measurement and billing
•Carbon use
PERFORMANCE
RELIABILITY
Why ageing data centres can put your
business at risk?
•End of life issues
•Maintenance and support
•Testing and verification
•Reliability Issues
What impact on sustainability and reliability can an end-to-end
design, delivery and support bring to your company?
•Costs predictability
•100% service availability
•One service provider to manage = easier fault escalation & resolution
•Easier to calculate reduced emission
• From PUE 2.0+ to 1.3
• Reduction in IT equipment
• Hands & Eyes support = Reduction in site visits
RELIABILITY
SCALABILITY
How important is the hybrid model of physical data centre
space and cloud computing infrastructure to ensure easy and
affordable scalability?
•Difficult to predict future requirements
•Some apps can be virtualised, others can’t
•Meet peak demands
•Address short term requirements
•Pay for what you need not what’s available
•Customer choice vs. dictated by the supplier
What aspects of the environment need to be scalable: power,
space, performance, network, support etc?
•Overcome the rigid constraints of in-house deployments
•Respond quickly to business requirements
•Quickly deploy new applications
•Access to additional hosting space & power
•Scale network bandwidth
•Increase computing power, storage class &
volumes
•Access 24/7 support
SCALABILITY
CLOUD CREDENTIALS
Service Detail Who Why
Self Provisioning Portal InTechnology Access to service
Creating new virtual machine, Selecting
memory and CPU
Customer Flex to meet specific server & app
requirements
Selecting storage type & volume Customer Deliver IOPS, i.e. disk speed
OS & App licenses Customer / ITO Use customer’s own or our SPLA licenses
Scalable infrastructure InTechnology So customers can provision new servers
& storage instantly
Flexible infrastructure InTechnology So customers can change performance
instantly
Resilience & security InTechnology To remove single PoF
Centralised & internet facing InTechnology To provide easy user access
Access to nationwide network InTechnology One SLA for all DC services
End to end support InTechnology To reduce risk and cost
SUPPLIER BACKGROUND
• Wholesale vs. service provider
• Track record
• Where are the services delivered from?
• Who owns and manages the data centre?
• Can you visit the data centre?
• Accreditation / certifications
• What support services are available?
• Who provides and manages the
customer network?
• What auxiliary services can you
subscribe to?
SUMMARY
Track record
Security
• Physical & Logical
Performance
• Power availability
• Power & cooling optimisation
Reliability
• Data centre evolution
• Green credentials
Scalability
Cloud credentials
ANY QUESTIONS?
THANK YOU FOR YOUR TIME
Email: contact@intechnology.com
Telephone: 0800 983 2522
Website: www.intechnology.com
Twitter: twitter.com/intechnology
Case Studies: www.intechnology.com/case-studies

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Key areas to consider when evaluating a Data Centre

  • 1. 22 MARCH 2012 PAUL HONE / DATA CENTRE MANAGER WHAT ARE THE KEY AREAS YOU MUST CONSIDER WHEN EVALUATING A DATA CENTRE
  • 2. WEBCAST AGENDA • Introducing InTechnology • The Importance of Geographic Location • Security • Performance • Reliability • Scalability • Cloud Credentials • Supplier Background • Summary & Q & A Session
  • 3. INTRODUCING INTECHNOLOGY • Serving the UK IT market for over 26 years • Unique position in the managed IT services market place • Full range of managed IT services delivered to over 800 UK businesses Your Webcast Presenter Name: Paul Hone Position at InTechnology: Data Centre Manager Time at InTechnology: 2 Years
  • 4. LOCATION The importance of geographical location Diversity • Geographical • Network London vs. Outside of London • Benefits of Thames Valley / ‘Silicon Valley’ • No flood plain • Security / access • Olympics • National events / demo
  • 5. How to protect your environment both physically and logically? Security safeguards • Physical access • Security guards • CCTV • Network security • Environmental security Backups Availability / Uptime Business Continuity and Disaster Recovery SECURITY
  • 6. PERFORMANCE Why should a next generation data centre be designed for power availability? •Power availability vs. footprint •Power sourcing increasingly difficult •Maximising available power •Carbon reduction requirements •Power cost increase • General market changes • Decommission of nuclear power stations
  • 7. How to enhance service performance through managing the power and fuel consumed by using a cooling design and being more energy efficient? •Cold aisle containment •Free air cooling systems •Measurement and billing •Carbon use PERFORMANCE
  • 8. RELIABILITY Why ageing data centres can put your business at risk? •End of life issues •Maintenance and support •Testing and verification •Reliability Issues
  • 9. What impact on sustainability and reliability can an end-to-end design, delivery and support bring to your company? •Costs predictability •100% service availability •One service provider to manage = easier fault escalation & resolution •Easier to calculate reduced emission • From PUE 2.0+ to 1.3 • Reduction in IT equipment • Hands & Eyes support = Reduction in site visits RELIABILITY
  • 10. SCALABILITY How important is the hybrid model of physical data centre space and cloud computing infrastructure to ensure easy and affordable scalability? •Difficult to predict future requirements •Some apps can be virtualised, others can’t •Meet peak demands •Address short term requirements •Pay for what you need not what’s available •Customer choice vs. dictated by the supplier
  • 11. What aspects of the environment need to be scalable: power, space, performance, network, support etc? •Overcome the rigid constraints of in-house deployments •Respond quickly to business requirements •Quickly deploy new applications •Access to additional hosting space & power •Scale network bandwidth •Increase computing power, storage class & volumes •Access 24/7 support SCALABILITY
  • 12. CLOUD CREDENTIALS Service Detail Who Why Self Provisioning Portal InTechnology Access to service Creating new virtual machine, Selecting memory and CPU Customer Flex to meet specific server & app requirements Selecting storage type & volume Customer Deliver IOPS, i.e. disk speed OS & App licenses Customer / ITO Use customer’s own or our SPLA licenses Scalable infrastructure InTechnology So customers can provision new servers & storage instantly Flexible infrastructure InTechnology So customers can change performance instantly Resilience & security InTechnology To remove single PoF Centralised & internet facing InTechnology To provide easy user access Access to nationwide network InTechnology One SLA for all DC services End to end support InTechnology To reduce risk and cost
  • 13. SUPPLIER BACKGROUND • Wholesale vs. service provider • Track record • Where are the services delivered from? • Who owns and manages the data centre? • Can you visit the data centre? • Accreditation / certifications • What support services are available? • Who provides and manages the customer network? • What auxiliary services can you subscribe to?
  • 14. SUMMARY Track record Security • Physical & Logical Performance • Power availability • Power & cooling optimisation Reliability • Data centre evolution • Green credentials Scalability Cloud credentials
  • 15. ANY QUESTIONS? THANK YOU FOR YOUR TIME Email: contact@intechnology.com Telephone: 0800 983 2522 Website: www.intechnology.com Twitter: twitter.com/intechnology Case Studies: www.intechnology.com/case-studies

Notes de l'éditeur

  1. We use to direct the flow of air to were its required, reducing wastage and the creation of “hot spots” through the mixing of cold and hot air, proving an even temperature throughout the clients cabinets and equipment within the cabinets We cool by increasing the volume of air being pushed through the equipment by maintaining a positive pressure within the cold aisles as opposed to force chilling to artificially reduce the temperature of the provided air; this is both more efficient and more reliable. Our Interactive PDU distribution boards provide feed level monitoring of consumption and use, we can alert a client on threshold breaches and provide detailed analysis on the effect of equipment being installed or services going live, this puts cause and effect directly into the control of clients. You can directly correlate you IT consumption against its carbon impact, enabling you to offset carbon against specific services by using the data from our Measurement systems, this with our leading PUE figure ensures that your services are the most carbon efficient possible
  2. It’s so easy for data centres to push equipment life beyond its replacement cycle, capital expenditure accruement sacrificed to booster end of year results, N+ equipment run at N statues due to inadequate maintenance schedules Equipment no longer fully supported by the equipment vendors, support contracts cut back just when required most at end of life. Compliance testing required that will disrupt your operation or significantly impact on the resilience of the data centre provision, Constant service degradation notifications, questions over confidence, Data centres that avoid direct comparisons with their peers, all signs that the facility is being pushed beyond its designed limits or material life cycle Indirect support through third party agents, No access to the DC maintenance records through restrictive NDA,s and no visibility over what goes on in your area Incomplete records or fudged data, risk issues when obtaining continuity insurance Poor record on reliability SLA’s that allow excessive downtime, claims that cannot be substantiated with fact
  3. Proof of concept Test and development DR and DR test