Incementa is a hotel up-selling consulting firm. For further information contact us in OnlineSales@Incrementa.com

1. Visit our home page
www.Incrementa.com
Call Us:
+1 (214) 219-9798

2. Our Work
Incrementa is a consulting company devoted to training and
developing potential selling skills of key Front Desk and
Reservations staff, in order to promote Up Selling guests to
higher room categories, generating incremental revenues for
the hotel.
Our objective is to provide the hotels and their staff with the
adequate strategy and tools to generate incremental
revenues via Up Sell.
Our program includes:
Implementation of the Up Sell strategy.
Training, coaching and follow-up sessions.
Report and analysis of the results.

3. Goals
Our programs:
Implement Up Sell strategies and philosophy.
Improve Front Desk staff training, by learning how to:
Understand the customer needs.
Turn the characteristics of the rooms into benefits for
the client, by applying a 6-step sales process during
check in.
Increase hotel income while making a direct impact on
ADR and RevPAR.
Promote a better use of higher category rooms, which are
often used for upgrades.
Improve the client’s experience.

4. The Business Model – A Win-win
Situation!
Our trainings are based strictly on generating incremental revenues; if
your hotel does not increase their actual results after our
implementation, the training has no cost for you.
How this works:
We implement the program with no initial cost for the hotel.
With our Shared Revenue option, your hotel pays for our training
and consultancy by sharing the incremental revenues that are
generated as a result of the implementation of the program.
Only the revenues that are made, above of what you are currently
making, are considered incremental and only those are shared.
Our consultancy is covered by sharing these incremental revenues,
at 50/50 for 12 months.
If the hotel does not increase its current Up Sell revenues, then our
training is free of charge.

5. Success Stories
Thanks to our programs, hotels have seen:
Average incremental revenues of 550% in their Up Sell
results.
Positive impact in RevPar and ADR.

6. Immediate Increase

7. Immediate Increase

8. Our Coverage
Tijuana
Positive track of record in more
than 50 hotels throughout the
Americas.
Atlanta
Dallas
Monterrey
Los Cabos
Veracruz
Mexico City
Guadalajara
Puebla
Cancun
Cozumel
Santo Domingo
Merida
Offices in Dallas, Mexico City,
Santiago de Chile & Sao Paulo.
Querétaro
Training programs and
consultants available in English,
Spanish, German & Portuguese.
San Jose
Bogotá
Cali
Lima Cusco
Paracas
Urubamba
Rio de Janeiro
Sao Paulo
Santiago
Buenos Aires
Programs implemented in
hotels ranging from 3 to 5 stars.
Trained independent properties
as well as hotel chains, affiliated
to Leading, Preferred &
Virtuoso.

9. Our Clients

10. Trained Hotels
InterContinental Hotels
Atlanta
Monterrey
Cd. de Mexico – Polanco
Cd. de México – Santa Fe
Guadalajara
Ixtapa
Puebla
Puerto Vallarta
Merida
Cancún
Cozumel
Cali
San Jose Costa Rica
Rio de Janeiro
Sao Paulo
Santiago
Buenos Aires
Starwood Hotels
Westin Lima
Sheraton Ma Isabel
Marriott
Bogotá
JW Bogota
Camino Real
Cd. de México - Polanco
Cd. de México - Pedregal
Cd. de México – Santa Fe
Cd. de México – Aeropuerto
Guadalajara
Guadalajara Expo
Monterrey
Tijuana
Veracruz
Velas Hotels & Resorts
Grand Velas Riviera Maya
Grand Velas Riviera Nayarit
Velas Vallarta
Casa Velas
Tivoli Hotels
Sao Paulo Mofarrej
Hoteles Libertador
Lima
Cuzco
Hoteles Estelar
La Fontana Bogota
Starwood Luxury Collection
Paracas
Tambo del Inka
Crowne Plaza
Monterrey
Santo Domingo
Holiday Inn
Monterrey
Puebla
Santo Domingo
Los Cabos
Fiesta Americana
Cd. de México - Reforma
Cd. de México - Santa Fe
Cd. de México - Grand Chapultepec
Guadalajara
Guadalajara Grand
Puerto Vallarta
Mérida
Querétaro
Veracruz

11. Contacts & References
Contacts:
References:
Jorge A Bravo
President & Managing Director
Dallas Corporate Office
JBravo@Incrementa.com
Phone: +1 (214) 219-9798
Julien Debarle
VP Operations
Presidente InterContinental
Gianella Bravo
Director - Mexico
Gbravo@Incrementa.com
Adolfo Cedeno
VP of Sales & Marketing
Hoteles Camino Real
Sina Engelmann
Director of Sales – Mexico
Sengelmann@Incrementa.com
Enrique Calderon
VP of Sales & Marketing
Posadas de Mexico
Silvia Poppe
Director of Sales– Brasil
Spoppe@Incrementa.com
Gianpaolo Bellomunno
Comercial Director
Hoteles Libertador Perú

12. Visit our page:
www.Incrementa.com