Debugging InduSoft Web Studio web applications

2. Agenda
• Client overview
• Configuring InduSoft to support web-based clients
• Configure and highlight security settings for using Microsoft
Internet Information Services (IIS) web server
• Client-side considerations
• Common issues and troubleshooting techniques for
debugging applications
• Q&A
Hosted by: Larry Combs
Vice President, Customer Service and Support
InduSoft, Inc.

4. Thin Client Solutions
Web Thin Client
The user access the application from an Internet Explorer Web Browser.
Ideal for multi-purpose stations (e.g.: Manager’s computer).
Secure Viewer Thin Client
The user access the application from any computer with another
instance of the Viewer. Ideal for operator stations or dual-monitor.
Mobile Access (MA) Thin Client
The user access the application from any browser that supports HTML5.
Ideal for mobile devices, such as tablets and smartphones.
Mobile Access (MA) Thin Client “Tabular”
The user access the application from any browser. Ideal for legacy
mobile devices with web browsing capabilities.

5. Web Thin Client
Web Thin Clients
Server
(Indusoft Web Studio)

6. Secure Viewer Thin Client
Thin Clients
Server
(Indusoft Web Studio)

7. MA Thin Client (HTML5)
MA Thin Clients
Server
(Indusoft Web Studio)

8. MA “Tabular” Thin Client
SMA “Tabular”
Thin Clients
Server
(Indusoft Web Studio)

9. Deployment

10. Typical Deployment
Server Thin Client
Web Server Application Files
IIS, Apache, etc. (e.g.: screen End-User
TCP Port 80, 443 files, tags list, etc.)
Desktop / Laptop
Data Server Online / History Internet Explorer
Information InduSoft ISSymbol Control
InduSoft TCP/IP Server
(e.g.: tag values,
TCP Port 1234
trend history, etc.)

11. Port Forwarding
Server Thin Client
Private IP Public IP
Web Server 80|443 80|443
IIS, Apache, etc. End-User
Desktop / Laptop
Internet Explorer
Data Server Private IP Public IP InduSoft ISSymbol Control
InduSoft TCP/IP Server 1234 1234

12. Web Tunneling Gateway
Server Thin Client
Web Server Private IP Public IP
IIS 80|443,1234 80|443,1234
End-User
Web Tunneling Desktop / Laptop
Gateway
1234 Internet Explorer
InduSoft ISSymbol Control
Data Server
InduSoft TCP/IP Server

14. Agenda
• Configure your project settings
– Use defaults in most case
• Publish web pages
• Enable TCP/IP Server task
• Configure Mobile Access
• Configure Mobile Access Tabular

16. Agenda
• Installing IIS
• Configuring IIS
– Physical Path
– MIME types
• Configuring Windows Security
– File / folder security
– Firewall
• Install Mobile Access Virtual Directory
• Optional: Install Web Tunneling Gateway

18. Agenda
• Browser security
• Windows security and UAC
• 32-bit versus 64-bit
• How / why does Web Thin Client work
• ThinClientSetup.exe
• Secure Viewer

20. Agenda
• Works locally, but not remotely
• HTTP errors
– 4xx, 5xx
• ISSymbol Errors
– The Red X
– The white screen
– Error Popups
• Enable Logging
• Windows Tools
– Telnet
– Netstat
– Wire Shark

22. Email
(US) info@indusoft.com
(Brazil) info@indusoft.com.br
(Germany) info@indusoft.com.de
USA
Support support@indusoft.com
Web site
(English) www.indusoft.com
(Portuguese) www.indusoft.com.br
(German) www.indusoft.com.de Brazil
Phone +1 (512) 349-0334 (US)
+55 (11) 3293-9139 (Brazil)
+49 (0) 6227-732510 (Germany) Germany
Toll-Free 877-INDUSOFT (877-463-8763)
Fax (512) 349-0375