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IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Agil Business Process Management
- i Finans
Thomas Hildebrandt
Lektor, PhD
Leder af gruppen for Proces- & Systemmodeller
ved IT Universitetet i København
og
Interessegruppen for processer og IT ved Infinit
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
IT-­‐stø3et	
  sagsbehandling
2
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
IT-­‐stø3et	
  sagsbehandling
1. Processen skal skride frem så
effektivt som muligt
2
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
IT-­‐stø3et	
  sagsbehandling
1. Processen skal skride frem så
effektivt som muligt
2. Alle regler/love skal
overholdes
2
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
IT-­‐stø3et	
  sagsbehandling
1. Processen skal skride frem så
effektivt som muligt
2. Alle regler/love skal
overholdes
3. Skal kunne forstås af
sagsbehandleren
2
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
IT-­‐stø3et	
  sagsbehandling
1. Processen skal skride frem så
effektivt som muligt
2. Alle regler/love skal
overholdes
3. Skal kunne forstås af
sagsbehandleren
4. Skal støtte samarbejde
mellem flere aktører
2
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Agil	
  BPM	
  i	
  Finans
3
Hvordan sikres at processerne
passer til virkelighedens skiftende
regler og produkter ? og arbejdsgange ?
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
BPM	
  Metoden	
  
4
• Beskriv “as-is” og “to-be”
processer som flow-diagrammer
• Adskil flow-diagram fra
beslutningssregler
• Sæt strøm til processen med et
standard BPM (Business Process
Management) System
• Overvåg og tilpas processer
However, the focus is not on data but on process-related information
ordering of activities). Process mining is also related to monitoring and
intelligence [41].
8 Conclusion
Process-aware information systems (PAISs) follow a characteristic life-c
ure 13 shows the four phases of such a life-cycle [7]. In the design p
processes are (re)designed. In the configuration phase, designs are imp
by configuring a PAIS (e.g., a WFMS). After configuration, the enactm
starts where the operational business processes are executed using the sy
figured. In the diagnosis phase, the operational processes are analyzed t
problems and to find things that can be improved. The focus of traditio
flow management (systems) is on the lower half of the life-cycle. As a re
is little support for the diagnosis phase. Moreover, support in the desig
limited to providing an editor while analysis and real design support are
Figure 13: PAIS life-cycle.
In this article, we showed that PAISs support operational business
analyse &
diagnose
procesdesign
systemkonfiguration
procesudførsel
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
BPM	
  Metoden	
  
4
• Beskriv “as-is” og “to-be”
processer som flow-diagrammer
• Adskil flow-diagram fra
beslutningssregler
• Sæt strøm til processen med et
standard BPM (Business Process
Management) System
• Overvåg og tilpas processer
However, the focus is not on data but on process-related information
ordering of activities). Process mining is also related to monitoring and
intelligence [41].
8 Conclusion
Process-aware information systems (PAISs) follow a characteristic life-c
ure 13 shows the four phases of such a life-cycle [7]. In the design p
processes are (re)designed. In the configuration phase, designs are imp
by configuring a PAIS (e.g., a WFMS). After configuration, the enactm
starts where the operational business processes are executed using the sy
figured. In the diagnosis phase, the operational processes are analyzed t
problems and to find things that can be improved. The focus of traditio
flow management (systems) is on the lower half of the life-cycle. As a re
is little support for the diagnosis phase. Moreover, support in the desig
limited to providing an editor while analysis and real design support are
Figure 13: PAIS life-cycle.
In this article, we showed that PAISs support operational business
analyse &
diagnose
procesdesign
systemkonfiguration
procesudførsel
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
BPM	
  Metoden	
  
4
• Beskriv “as-is” og “to-be”
processer som flow-diagrammer
• Adskil flow-diagram fra
beslutningssregler
• Sæt strøm til processen med et
standard BPM (Business Process
Management) System
• Overvåg og tilpas processer
However, the focus is not on data but on process-related information
ordering of activities). Process mining is also related to monitoring and
intelligence [41].
8 Conclusion
Process-aware information systems (PAISs) follow a characteristic life-c
ure 13 shows the four phases of such a life-cycle [7]. In the design p
processes are (re)designed. In the configuration phase, designs are imp
by configuring a PAIS (e.g., a WFMS). After configuration, the enactm
starts where the operational business processes are executed using the sy
figured. In the diagnosis phase, the operational processes are analyzed t
problems and to find things that can be improved. The focus of traditio
flow management (systems) is on the lower half of the life-cycle. As a re
is little support for the diagnosis phase. Moreover, support in the desig
limited to providing an editor while analysis and real design support are
Figure 13: PAIS life-cycle.
In this article, we showed that PAISs support operational business
analyse &
diagnose
procesdesign
systemkonfiguration
procesudførsel
?
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
En	
  Business	
  Process-­‐GPS?
5
En GPS baseret på flow-diagrammer ville kunne vise ruter
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
En	
  Business	
  Process-­‐GPS?
5
En GPS baseret på flow-diagrammer ville kunne vise ruter
- for destinationer og veje der fandtes da den blev lavet!
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
En	
  Business	
  Process-­‐GPS?
5
En GPS baseret på flow-diagrammer ville kunne vise ruter
- for destinationer og veje der fandtes da den blev lavet!
og ikke dokumentere reglerne
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
En	
  typisk	
  låneproces	
  ?
6
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
En	
  typisk	
  låneproces	
  ?
6
Flow diagrammet er rigidt
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
En	
  typisk	
  låneproces	
  ?
6
Flow diagrammet er rigidt
- og beskriver ikke forretningsreglen der skal overholdes
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
7
- vi forventer, at kunne vælge et vilkårligt mål, afvige fra
ruten og få foreslået en ny - og at kortet holdes up-to-date
En	
  Business	
  Process-­‐GPS
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
7
- vi forventer, at kunne vælge et vilkårligt mål, afvige fra
ruten og få foreslået en ny - og at kortet holdes up-to-date
En	
  Business	
  Process-­‐GPS
men også sikre at vi når effektivt i mål
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
8
Skal vi da designe en proces, der beskriver alle mulige veje ??
En	
  Business	
  Process-­‐GPS
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Låneproces	
  med	
  flere	
  veje
9
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Låneproces	
  med	
  flere	
  veje
9
nej
ja
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Låneproces	
  med	
  flere	
  veje
9
nej
ja
Sværere at overskue!
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Låneproces	
  med	
  flere	
  veje
9
nej
ja
Sværere at overskue!
og reglen er stadig implicit
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Processer	
  vs	
  Regler
10
Option 1
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table Decision Model Diagram
Moderne BPMS tillader at adskille beslutningsregler fra flow:
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Processer	
  vs	
  Regler
10
Option 1
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table Decision Model Diagram
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldb
with the permission of the Publisher.)
The Rule Family, by definition, implies no p
Rule Family in Figure 3 also indicates via th
to consider. The Rule Family can contain as
For that matter, it can contain additional c
person’s credit rating. The Rule Family tabl
business process models of option 1 and o
all values of person’s debt and employmen
into the business process model rather tha
unnecessary complexity and unnecessary s
conditions in such a business process mode
Option 3
Process Model
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay
with the permission of the Publisher.)
The Rule Family, by definition, implies no particular sequence among the cond
Rule Family in Figure 3 also indicates via the “?” that there are other possible c
to consider. The Rule Family can contain as many rows as are needed to reach
For that matter, it can contain additional columns if other conditions are neede
person’s credit rating. The Rule Family table also contains business logic for the
business process models of option 1 and option 2. These include the adjudicat
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table D
Moderne BPMS tillader at adskille beslutningsregler fra flow:
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Processer	
  vs	
  Regler
10
Option 1
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table Decision Model Diagram
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldb
with the permission of the Publisher.)
The Rule Family, by definition, implies no p
Rule Family in Figure 3 also indicates via th
to consider. The Rule Family can contain as
For that matter, it can contain additional c
person’s credit rating. The Rule Family tabl
business process models of option 1 and o
all values of person’s debt and employmen
into the business process model rather tha
unnecessary complexity and unnecessary s
conditions in such a business process mode
Option 3
Process Model
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay
with the permission of the Publisher.)
The Rule Family, by definition, implies no particular sequence among the cond
Rule Family in Figure 3 also indicates via the “?” that there are other possible c
to consider. The Rule Family can contain as many rows as are needed to reach
For that matter, it can contain additional columns if other conditions are neede
person’s credit rating. The Rule Family table also contains business logic for the
business process models of option 1 and option 2. These include the adjudicat
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table D
Moderne BPMS tillader at adskille beslutningsregler fra flow:
Men hvad med at erstatte flowet helt med regler?
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Processer	
  vs	
  Regler
10
Option 1
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table Decision Model Diagram
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldb
with the permission of the Publisher.)
The Rule Family, by definition, implies no p
Rule Family in Figure 3 also indicates via th
to consider. The Rule Family can contain as
For that matter, it can contain additional c
person’s credit rating. The Rule Family tabl
business process models of option 1 and o
all values of person’s debt and employmen
into the business process model rather tha
unnecessary complexity and unnecessary s
conditions in such a business process mode
Option 3
Process Model
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay
with the permission of the Publisher.)
The Rule Family, by definition, implies no particular sequence among the cond
Rule Family in Figure 3 also indicates via the “?” that there are other possible c
to consider. The Rule Family can contain as many rows as are needed to reach
For that matter, it can contain additional columns if other conditions are neede
person’s credit rating. The Rule Family table also contains business logic for the
business process models of option 1 and option 2. These include the adjudicat
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table D
Moderne BPMS tillader at adskille beslutningsregler fra flow:
Men hvad med at erstatte flowet helt med regler?
Kreditvurdering med rating A skal forelægge før lån kan gives
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Processer	
  vs	
  Regler
10
Option 1
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table Decision Model Diagram
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldb
with the permission of the Publisher.)
The Rule Family, by definition, implies no p
Rule Family in Figure 3 also indicates via th
to consider. The Rule Family can contain as
For that matter, it can contain additional c
person’s credit rating. The Rule Family tabl
business process models of option 1 and o
all values of person’s debt and employmen
into the business process model rather tha
unnecessary complexity and unnecessary s
conditions in such a business process mode
Option 3
Process Model
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay
with the permission of the Publisher.)
The Rule Family, by definition, implies no particular sequence among the cond
Rule Family in Figure 3 also indicates via the “?” that there are other possible c
to consider. The Rule Family can contain as many rows as are needed to reach
For that matter, it can contain additional columns if other conditions are neede
person’s credit rating. The Rule Family table also contains business logic for the
business process models of option 1 and option 2. These include the adjudicat
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table D
Moderne BPMS tillader at adskille beslutningsregler fra flow:
Men hvad med at erstatte flowet helt med regler?
Kreditvurdering med rating A skal forelægge før lån kan gives
Dokumentation skal modtages før lån kan gives
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Processer	
  vs	
  Regler
10
Option 1
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table Decision Model Diagram
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldb
with the permission of the Publisher.)
The Rule Family, by definition, implies no p
Rule Family in Figure 3 also indicates via th
to consider. The Rule Family can contain as
For that matter, it can contain additional c
person’s credit rating. The Rule Family tabl
business process models of option 1 and o
all values of person’s debt and employmen
into the business process model rather tha
unnecessary complexity and unnecessary s
conditions in such a business process mode
Option 3
Process Model
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay
with the permission of the Publisher.)
The Rule Family, by definition, implies no particular sequence among the cond
Rule Family in Figure 3 also indicates via the “?” that there are other possible c
to consider. The Rule Family can contain as many rows as are needed to reach
For that matter, it can contain additional columns if other conditions are neede
person’s credit rating. The Rule Family table also contains business logic for the
business process models of option 1 and option 2. These include the adjudicat
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table D
Moderne BPMS tillader at adskille beslutningsregler fra flow:
Men hvad med at erstatte flowet helt med regler?
Kreditvurdering med rating A skal forelægge før lån kan gives
Rådgivning skal udføres før lån kan gives
Dokumentation skal modtages før lån kan gives
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Processer	
  vs	
  Regler
10
Option 1
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table Decision Model Diagram
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldb
with the permission of the Publisher.)
The Rule Family, by definition, implies no p
Rule Family in Figure 3 also indicates via th
to consider. The Rule Family can contain as
For that matter, it can contain additional c
person’s credit rating. The Rule Family tabl
business process models of option 1 and o
all values of person’s debt and employmen
into the business process model rather tha
unnecessary complexity and unnecessary s
conditions in such a business process mode
Option 3
Process Model
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay
with the permission of the Publisher.)
The Rule Family, by definition, implies no particular sequence among the cond
Rule Family in Figure 3 also indicates via the “?” that there are other possible c
to consider. The Rule Family can contain as many rows as are needed to reach
For that matter, it can contain additional columns if other conditions are neede
person’s credit rating. The Rule Family table also contains business logic for the
business process models of option 1 and option 2. These include the adjudicat
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table D
Moderne BPMS tillader at adskille beslutningsregler fra flow:
Men hvad med at erstatte flowet helt med regler?
Kreditvurdering med rating A skal forelægge før lån kan gives
Rådgivning skal udføres før lån kan gives
Hvis lån gives skal kreditvurdering gentages efter et år
Dokumentation skal modtages før lån kan gives
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Processer	
  vs	
  Regler
10
Option 1
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table Decision Model Diagram
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldb
with the permission of the Publisher.)
The Rule Family, by definition, implies no p
Rule Family in Figure 3 also indicates via th
to consider. The Rule Family can contain as
For that matter, it can contain additional c
person’s credit rating. The Rule Family tabl
business process models of option 1 and o
all values of person’s debt and employmen
into the business process model rather tha
unnecessary complexity and unnecessary s
conditions in such a business process mode
Option 3
Process Model
Figure 3 Procedural vs. Declarative Solutions
Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay
with the permission of the Publisher.)
The Rule Family, by definition, implies no particular sequence among the cond
Rule Family in Figure 3 also indicates via the “?” that there are other possible c
to consider. The Rule Family can contain as many rows as are needed to reach
For that matter, it can contain additional columns if other conditions are neede
person’s credit rating. The Rule Family table also contains business logic for the
business process models of option 1 and option 2. These include the adjudicat
Option 2
Option 3
Rule
Pattern
1 is Low is Good = "A"
1 is Low is Bad = ?
1 is High is Good = ?
1 is High is Bad = ?
Conditions Conclusion
Person Debt
Person Employment
History
Person Credit
Rating
Process Model Rule Family Table D
Moderne BPMS tillader at adskille beslutningsregler fra flow:
Men hvad med at erstatte flowet helt med regler?
Kreditvurdering med rating A skal forelægge før lån kan gives
Rådgivning skal udføres før lån kan gives
Hvis lån gives skal kreditvurdering gentages efter et år
og lade it-systemet beregne vejen baseret på reglerne?
Dokumentation skal modtages før lån kan gives
Tuesday, September 24, 13
Thomas Hildebrandt, hilde@itu.dk
IT	
  UNIVERSITETET	
  I	
  KØBENHAVN
Finance IT Tuesday
Regelbaseret	
  hændelsesflow
• Beskriv hændelser, afhængigheder og krav
(iflg. lovgivning) i stedet for proceduren
• Start med målet (godkend lån) - identificer
forudsætninger og opfølgende handlinger
• IT-værktøj kan på vilkårligt tidspunkt beregne
en procedure for den “bedste vej”
• Med det rigtige valg af “modelsprog” kan vi
tillade ændringer i model på vilkårligt
tidspunkt og tage systemet i brug meget
tidligere
11
Tuesday, September 24, 13

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Agil BMP af Thomas Hildebrandt, ITU

  • 1. IT  UNIVERSITETET  I  KØBENHAVN Agil Business Process Management - i Finans Thomas Hildebrandt Lektor, PhD Leder af gruppen for Proces- & Systemmodeller ved IT Universitetet i København og Interessegruppen for processer og IT ved Infinit Tuesday, September 24, 13
  • 2. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday IT-­‐stø3et  sagsbehandling 2 Tuesday, September 24, 13
  • 3. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday IT-­‐stø3et  sagsbehandling 1. Processen skal skride frem så effektivt som muligt 2 Tuesday, September 24, 13
  • 4. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday IT-­‐stø3et  sagsbehandling 1. Processen skal skride frem så effektivt som muligt 2. Alle regler/love skal overholdes 2 Tuesday, September 24, 13
  • 5. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday IT-­‐stø3et  sagsbehandling 1. Processen skal skride frem så effektivt som muligt 2. Alle regler/love skal overholdes 3. Skal kunne forstås af sagsbehandleren 2 Tuesday, September 24, 13
  • 6. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday IT-­‐stø3et  sagsbehandling 1. Processen skal skride frem så effektivt som muligt 2. Alle regler/love skal overholdes 3. Skal kunne forstås af sagsbehandleren 4. Skal støtte samarbejde mellem flere aktører 2 Tuesday, September 24, 13
  • 7. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Agil  BPM  i  Finans 3 Hvordan sikres at processerne passer til virkelighedens skiftende regler og produkter ? og arbejdsgange ? Tuesday, September 24, 13
  • 8. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday BPM  Metoden   4 • Beskriv “as-is” og “to-be” processer som flow-diagrammer • Adskil flow-diagram fra beslutningssregler • Sæt strøm til processen med et standard BPM (Business Process Management) System • Overvåg og tilpas processer However, the focus is not on data but on process-related information ordering of activities). Process mining is also related to monitoring and intelligence [41]. 8 Conclusion Process-aware information systems (PAISs) follow a characteristic life-c ure 13 shows the four phases of such a life-cycle [7]. In the design p processes are (re)designed. In the configuration phase, designs are imp by configuring a PAIS (e.g., a WFMS). After configuration, the enactm starts where the operational business processes are executed using the sy figured. In the diagnosis phase, the operational processes are analyzed t problems and to find things that can be improved. The focus of traditio flow management (systems) is on the lower half of the life-cycle. As a re is little support for the diagnosis phase. Moreover, support in the desig limited to providing an editor while analysis and real design support are Figure 13: PAIS life-cycle. In this article, we showed that PAISs support operational business analyse & diagnose procesdesign systemkonfiguration procesudførsel Tuesday, September 24, 13
  • 9. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday BPM  Metoden   4 • Beskriv “as-is” og “to-be” processer som flow-diagrammer • Adskil flow-diagram fra beslutningssregler • Sæt strøm til processen med et standard BPM (Business Process Management) System • Overvåg og tilpas processer However, the focus is not on data but on process-related information ordering of activities). Process mining is also related to monitoring and intelligence [41]. 8 Conclusion Process-aware information systems (PAISs) follow a characteristic life-c ure 13 shows the four phases of such a life-cycle [7]. In the design p processes are (re)designed. In the configuration phase, designs are imp by configuring a PAIS (e.g., a WFMS). After configuration, the enactm starts where the operational business processes are executed using the sy figured. In the diagnosis phase, the operational processes are analyzed t problems and to find things that can be improved. The focus of traditio flow management (systems) is on the lower half of the life-cycle. As a re is little support for the diagnosis phase. Moreover, support in the desig limited to providing an editor while analysis and real design support are Figure 13: PAIS life-cycle. In this article, we showed that PAISs support operational business analyse & diagnose procesdesign systemkonfiguration procesudførsel Tuesday, September 24, 13
  • 10. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday BPM  Metoden   4 • Beskriv “as-is” og “to-be” processer som flow-diagrammer • Adskil flow-diagram fra beslutningssregler • Sæt strøm til processen med et standard BPM (Business Process Management) System • Overvåg og tilpas processer However, the focus is not on data but on process-related information ordering of activities). Process mining is also related to monitoring and intelligence [41]. 8 Conclusion Process-aware information systems (PAISs) follow a characteristic life-c ure 13 shows the four phases of such a life-cycle [7]. In the design p processes are (re)designed. In the configuration phase, designs are imp by configuring a PAIS (e.g., a WFMS). After configuration, the enactm starts where the operational business processes are executed using the sy figured. In the diagnosis phase, the operational processes are analyzed t problems and to find things that can be improved. The focus of traditio flow management (systems) is on the lower half of the life-cycle. As a re is little support for the diagnosis phase. Moreover, support in the desig limited to providing an editor while analysis and real design support are Figure 13: PAIS life-cycle. In this article, we showed that PAISs support operational business analyse & diagnose procesdesign systemkonfiguration procesudførsel ? Tuesday, September 24, 13
  • 11. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday En  Business  Process-­‐GPS? 5 En GPS baseret på flow-diagrammer ville kunne vise ruter Tuesday, September 24, 13
  • 12. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday En  Business  Process-­‐GPS? 5 En GPS baseret på flow-diagrammer ville kunne vise ruter - for destinationer og veje der fandtes da den blev lavet! Tuesday, September 24, 13
  • 13. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday En  Business  Process-­‐GPS? 5 En GPS baseret på flow-diagrammer ville kunne vise ruter - for destinationer og veje der fandtes da den blev lavet! og ikke dokumentere reglerne Tuesday, September 24, 13
  • 14. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday En  typisk  låneproces  ? 6 Tuesday, September 24, 13
  • 15. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday En  typisk  låneproces  ? 6 Flow diagrammet er rigidt Tuesday, September 24, 13
  • 16. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday En  typisk  låneproces  ? 6 Flow diagrammet er rigidt - og beskriver ikke forretningsreglen der skal overholdes Tuesday, September 24, 13
  • 17. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday 7 - vi forventer, at kunne vælge et vilkårligt mål, afvige fra ruten og få foreslået en ny - og at kortet holdes up-to-date En  Business  Process-­‐GPS Tuesday, September 24, 13
  • 18. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday 7 - vi forventer, at kunne vælge et vilkårligt mål, afvige fra ruten og få foreslået en ny - og at kortet holdes up-to-date En  Business  Process-­‐GPS men også sikre at vi når effektivt i mål Tuesday, September 24, 13
  • 19. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday 8 Skal vi da designe en proces, der beskriver alle mulige veje ?? En  Business  Process-­‐GPS Tuesday, September 24, 13
  • 20. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Låneproces  med  flere  veje 9 Tuesday, September 24, 13
  • 21. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Låneproces  med  flere  veje 9 nej ja Tuesday, September 24, 13
  • 22. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Låneproces  med  flere  veje 9 nej ja Sværere at overskue! Tuesday, September 24, 13
  • 23. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Låneproces  med  flere  veje 9 nej ja Sværere at overskue! og reglen er stadig implicit Tuesday, September 24, 13
  • 24. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Processer  vs  Regler 10 Option 1 Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table Decision Model Diagram Moderne BPMS tillader at adskille beslutningsregler fra flow: Tuesday, September 24, 13
  • 25. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Processer  vs  Regler 10 Option 1 Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table Decision Model Diagram Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldb with the permission of the Publisher.) The Rule Family, by definition, implies no p Rule Family in Figure 3 also indicates via th to consider. The Rule Family can contain as For that matter, it can contain additional c person’s credit rating. The Rule Family tabl business process models of option 1 and o all values of person’s debt and employmen into the business process model rather tha unnecessary complexity and unnecessary s conditions in such a business process mode Option 3 Process Model Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay with the permission of the Publisher.) The Rule Family, by definition, implies no particular sequence among the cond Rule Family in Figure 3 also indicates via the “?” that there are other possible c to consider. The Rule Family can contain as many rows as are needed to reach For that matter, it can contain additional columns if other conditions are neede person’s credit rating. The Rule Family table also contains business logic for the business process models of option 1 and option 2. These include the adjudicat Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table D Moderne BPMS tillader at adskille beslutningsregler fra flow: Tuesday, September 24, 13
  • 26. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Processer  vs  Regler 10 Option 1 Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table Decision Model Diagram Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldb with the permission of the Publisher.) The Rule Family, by definition, implies no p Rule Family in Figure 3 also indicates via th to consider. The Rule Family can contain as For that matter, it can contain additional c person’s credit rating. The Rule Family tabl business process models of option 1 and o all values of person’s debt and employmen into the business process model rather tha unnecessary complexity and unnecessary s conditions in such a business process mode Option 3 Process Model Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay with the permission of the Publisher.) The Rule Family, by definition, implies no particular sequence among the cond Rule Family in Figure 3 also indicates via the “?” that there are other possible c to consider. The Rule Family can contain as many rows as are needed to reach For that matter, it can contain additional columns if other conditions are neede person’s credit rating. The Rule Family table also contains business logic for the business process models of option 1 and option 2. These include the adjudicat Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table D Moderne BPMS tillader at adskille beslutningsregler fra flow: Men hvad med at erstatte flowet helt med regler? Tuesday, September 24, 13
  • 27. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Processer  vs  Regler 10 Option 1 Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table Decision Model Diagram Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldb with the permission of the Publisher.) The Rule Family, by definition, implies no p Rule Family in Figure 3 also indicates via th to consider. The Rule Family can contain as For that matter, it can contain additional c person’s credit rating. The Rule Family tabl business process models of option 1 and o all values of person’s debt and employmen into the business process model rather tha unnecessary complexity and unnecessary s conditions in such a business process mode Option 3 Process Model Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay with the permission of the Publisher.) The Rule Family, by definition, implies no particular sequence among the cond Rule Family in Figure 3 also indicates via the “?” that there are other possible c to consider. The Rule Family can contain as many rows as are needed to reach For that matter, it can contain additional columns if other conditions are neede person’s credit rating. The Rule Family table also contains business logic for the business process models of option 1 and option 2. These include the adjudicat Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table D Moderne BPMS tillader at adskille beslutningsregler fra flow: Men hvad med at erstatte flowet helt med regler? Kreditvurdering med rating A skal forelægge før lån kan gives Tuesday, September 24, 13
  • 28. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Processer  vs  Regler 10 Option 1 Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table Decision Model Diagram Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldb with the permission of the Publisher.) The Rule Family, by definition, implies no p Rule Family in Figure 3 also indicates via th to consider. The Rule Family can contain as For that matter, it can contain additional c person’s credit rating. The Rule Family tabl business process models of option 1 and o all values of person’s debt and employmen into the business process model rather tha unnecessary complexity and unnecessary s conditions in such a business process mode Option 3 Process Model Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay with the permission of the Publisher.) The Rule Family, by definition, implies no particular sequence among the cond Rule Family in Figure 3 also indicates via the “?” that there are other possible c to consider. The Rule Family can contain as many rows as are needed to reach For that matter, it can contain additional columns if other conditions are neede person’s credit rating. The Rule Family table also contains business logic for the business process models of option 1 and option 2. These include the adjudicat Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table D Moderne BPMS tillader at adskille beslutningsregler fra flow: Men hvad med at erstatte flowet helt med regler? Kreditvurdering med rating A skal forelægge før lån kan gives Dokumentation skal modtages før lån kan gives Tuesday, September 24, 13
  • 29. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Processer  vs  Regler 10 Option 1 Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table Decision Model Diagram Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldb with the permission of the Publisher.) The Rule Family, by definition, implies no p Rule Family in Figure 3 also indicates via th to consider. The Rule Family can contain as For that matter, it can contain additional c person’s credit rating. The Rule Family tabl business process models of option 1 and o all values of person’s debt and employmen into the business process model rather tha unnecessary complexity and unnecessary s conditions in such a business process mode Option 3 Process Model Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay with the permission of the Publisher.) The Rule Family, by definition, implies no particular sequence among the cond Rule Family in Figure 3 also indicates via the “?” that there are other possible c to consider. The Rule Family can contain as many rows as are needed to reach For that matter, it can contain additional columns if other conditions are neede person’s credit rating. The Rule Family table also contains business logic for the business process models of option 1 and option 2. These include the adjudicat Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table D Moderne BPMS tillader at adskille beslutningsregler fra flow: Men hvad med at erstatte flowet helt med regler? Kreditvurdering med rating A skal forelægge før lån kan gives Rådgivning skal udføres før lån kan gives Dokumentation skal modtages før lån kan gives Tuesday, September 24, 13
  • 30. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Processer  vs  Regler 10 Option 1 Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table Decision Model Diagram Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldb with the permission of the Publisher.) The Rule Family, by definition, implies no p Rule Family in Figure 3 also indicates via th to consider. The Rule Family can contain as For that matter, it can contain additional c person’s credit rating. The Rule Family tabl business process models of option 1 and o all values of person’s debt and employmen into the business process model rather tha unnecessary complexity and unnecessary s conditions in such a business process mode Option 3 Process Model Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay with the permission of the Publisher.) The Rule Family, by definition, implies no particular sequence among the cond Rule Family in Figure 3 also indicates via the “?” that there are other possible c to consider. The Rule Family can contain as many rows as are needed to reach For that matter, it can contain additional columns if other conditions are neede person’s credit rating. The Rule Family table also contains business logic for the business process models of option 1 and option 2. These include the adjudicat Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table D Moderne BPMS tillader at adskille beslutningsregler fra flow: Men hvad med at erstatte flowet helt med regler? Kreditvurdering med rating A skal forelægge før lån kan gives Rådgivning skal udføres før lån kan gives Hvis lån gives skal kreditvurdering gentages efter et år Dokumentation skal modtages før lån kan gives Tuesday, September 24, 13
  • 31. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Processer  vs  Regler 10 Option 1 Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table Decision Model Diagram Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldb with the permission of the Publisher.) The Rule Family, by definition, implies no p Rule Family in Figure 3 also indicates via th to consider. The Rule Family can contain as For that matter, it can contain additional c person’s credit rating. The Rule Family tabl business process models of option 1 and o all values of person’s debt and employmen into the business process model rather tha unnecessary complexity and unnecessary s conditions in such a business process mode Option 3 Process Model Figure 3 Procedural vs. Declarative Solutions Source: The Decision Model (von Halle & Goldberg) © 2009 Auerbach Publications/Tay with the permission of the Publisher.) The Rule Family, by definition, implies no particular sequence among the cond Rule Family in Figure 3 also indicates via the “?” that there are other possible c to consider. The Rule Family can contain as many rows as are needed to reach For that matter, it can contain additional columns if other conditions are neede person’s credit rating. The Rule Family table also contains business logic for the business process models of option 1 and option 2. These include the adjudicat Option 2 Option 3 Rule Pattern 1 is Low is Good = "A" 1 is Low is Bad = ? 1 is High is Good = ? 1 is High is Bad = ? Conditions Conclusion Person Debt Person Employment History Person Credit Rating Process Model Rule Family Table D Moderne BPMS tillader at adskille beslutningsregler fra flow: Men hvad med at erstatte flowet helt med regler? Kreditvurdering med rating A skal forelægge før lån kan gives Rådgivning skal udføres før lån kan gives Hvis lån gives skal kreditvurdering gentages efter et år og lade it-systemet beregne vejen baseret på reglerne? Dokumentation skal modtages før lån kan gives Tuesday, September 24, 13
  • 32. Thomas Hildebrandt, hilde@itu.dk IT  UNIVERSITETET  I  KØBENHAVN Finance IT Tuesday Regelbaseret  hændelsesflow • Beskriv hændelser, afhængigheder og krav (iflg. lovgivning) i stedet for proceduren • Start med målet (godkend lån) - identificer forudsætninger og opfølgende handlinger • IT-værktøj kan på vilkårligt tidspunkt beregne en procedure for den “bedste vej” • Med det rigtige valg af “modelsprog” kan vi tillade ændringer i model på vilkårligt tidspunkt og tage systemet i brug meget tidligere 11 Tuesday, September 24, 13