This presentation was given by Ingenico Mobile Solutions and The Home Depot at Money2020 2014. It discusses how The Home Dept is leveraging mPOS in new and groundbreaking ways.

1. mPOS Case Study & Demo
NOVEMBER 3, 2014
ERIC HOFFMAN, SVP OF U.S. SALES, INGENICO MOBILE
SOLUTIONS
MALCOLM NUNES, SENIOR MANAGER, CREDIT SERVICES,
THE HOME DEPOT

2. New
mPOS
Use Cases
Moving upmarket, cross-border, and
into new market segments
1

3. 3
Today, mPOS is expanding across verticals and
creating new and innovative use cases
Events
Ticketing
Line Busting Client Servicing
Ingenico Mobile Solutions & The Home Depot: mPOS Case Study
Out-of-Store
mPOS
On-Board
mPOS
In-Store
mPOS
Delivery
Field Sales
Business
Continuity
Fixed Tablet
POS
Pop-Up Stores
Home Services
Fundraising
On-board
Purchases

4. 4
Retailers are integrating mPOS into their omni-channel
strategy
 Consumers dictate the rules wherever they are and
whatever the technology
 Need seamless solutions to simplify retailers payment
activities and make the consumer purchase
experience easier
 Regardless of the sales channel, consumers benefit
from simple, fast, secure purchasing experience
Ingenico Mobile Solutions & The Home Depot: mPOS Case Study

5. 2 The Home
Depot mPOS
Case study
Integrating mobile payment acceptance into
innovative home services solution

6. 6
How can we leverage mPOS to achieve our
business goals?
Business challenge/opportunity:
 Improve the customer/contractor experience – in-store, online, and
in-home
 Reduce administrative work, manual data entries, and time-consuming
reconciliations
 Create digital process for customers to order products, schedule
measurement and install, and pay in home
 Enable in-field installers (contractors) to
accept orders, access schedules and
maps, adjust orders and collect payment
on-site
 Reduce payment processing fees
 Reduce time in-store agents associates
spend supporting contractors
Ingenico Mobile Solutions & The Home Depot: mPOS Case Study

7. 7
Find the most flexible mPOS solution and the
right technology partners
Solution:
 Partnered with Ingenico Mobile Solutions
and third-party ISV
 Leveraged the ROAM platform: secure
mobile card reader, flexible software,
payment gateway, and powerful APIs
 Developed tablet mobile app enabling:
- Payment acceptance & processing
- Scheduling
- Geolocation
- Work-order management
- Lead capture/routing
 Seamlessly integrated solution into The
Home Depot’s main ERP and back-end
systems
Ingenico Mobile Solutions & The Home Depot: mPOS Case Study

8. 8
A seamless mobile payment experience for
contractors and consumers
Results:
 Anticipated reduction in interchange fees = over $1
million per year (once fully deployed)
 In-store employees spend far less time managing
order changes, payments for contractors
 Installers able to fit more appointments into each
day
Ingenico Mobile Solutions & The Home Depot: mPOS Case Study
 Increased upsell opportunities and
number of leads for new customer
projects
 Once rollout is complete, the system
will be used by 30,000 installers, who
are expected to process more than
$34M in payments monthly.

9. Thank you!
ERIC HOFFMAN, SVP OF U.S. SALES, INGENICO
MOBILE SOLUTIONS
MALCOLM NUNES, SENIOR MANAGER, CREDIT
SERVICES, THE HOME DEPOT
WWW.INGENICO.COM / WWW.HOMEDEPOT.COM