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PR & BRANDING FOR GETTING, KEEPING & GROWING CUSTOMERS
vanessa marcie
Head of marketing & communications
Team côte d’azur
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 2
WHAT IS BRANDING?
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 3
WHAT IS BRANDING?
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 4
WHAT IF?
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 5
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 6
WHAT IS PUBLIC RELATIONS?
• PUBLIC RELATIONS (PR) IS THE WAY ORGANISATIONS, COMPANIES AND INDIVIDUALS
COMMUNICATE WITH THE PUBLIC AND MEDIA. A PR SPECIALIST COMMUNICATES WITH
THE TARGET AUDIENCE DIRECTLY OR INDIRECTLY THROUGH MEDIA WITH AN AIM TO
CREATE AND MAINTAIN A POSITIVE IMAGE AND CREATE A STRONG RELATIONSHIP
WITH THE AUDIENCE.
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 7
WHY?
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 8
WHY?
• BRAND RECOGNITION
• ATTRACT NEW USERS/MARKET TRACTION
• INVESTOR INTEREST
• RAISE PROFILE WITH POTENTIAL PARTNERS/CREDIBILITY
• RECRUIT GREAT PEOPLE
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 9
WHO?
• INFLUENCERS
• BLOGGERS
• INDUSTRY ANALYSTS (GARTNER)
• JOURNALISTS
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 10
WHERE?
• OFFLINE
• TRADE/CONSUMER MEDIA (MAGAZINE/NEWSPAPER)
• CONFERENCES/NETWORKING EVENTS
• ONLINE
• BLOGS
• ONLINE COMMUNITIES
• SOCIAL MEDIA
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 11
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 12
HOW?
• DATABASE (CISION-GORKANA)
• PRESS RELEASE
• SOCIAL MEDIA
• BECOME AN EXPERT IN YOUR FIELD
• HOLD BRIEFINGS
• POST MEDIA RELEASE TO THE WIRES (NEWSWIRES)
• BLOG YOUR WAY TO SUCCESS ON A HIGH-PROFILE SITE (FORBES)
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 13
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 14
WHAT?
• craft compelling pitches and press releases
• News related Stories
• Customers Testimonials
• Company Results
• Create a survey/piece of research
• Use infographics as outreach bait
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 15
WHEN?
• Plan your pr
• Offline (Quaterly/Monthly/weekly/yearly)
• Online (Weekly/Daily)
• Release regular stories
• Don’t forget to track the coverage!
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 16
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 17
WHAT IS A MEDIA LIST?
• EXCEL SPREADSHEET
• MEDIA OUTLET (INDUSTRY/COUNTRY/ CIRCULATION&TRAFFIC/ PRIORITY (T1/T2/T3)
• JOURNALIST CONTACT DETAILS (NAME/EMAIL/SOCIAL MEDIA PROFIL/EXPERTISE/
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 18
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 19
TIPS TO WRITE A GOOD PRESS RELEASE
• CRAFT A HOOK
• ADD A GREAT HEADLINE
• MAKE THE "WHO" AND "WHAT" OBVIOUS
• GET RIGHT TO THE POINT IN THE FIRST PARAGRAPH
• INCLUDE HARD NUMBERS
• AVOID JARGON
• ADD SOME QUOTES CUSTOMER AND EXPERT QUOTES
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 20
TIPS TO WRITE A GOOD PRESS RELEASE
• Provide resources
• Use real names
• Include an “About Us” section
• Include your company logo
• Include a media contact
• One page is best and two is the maximum
• proofread
• Share your news
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 21
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 22
PR CHECK LIST
• DISCOVER YOUR TARGET AUDIENCE
• DETERMINE YOUR KEY MESSAGE
• SELECT YOUR TARGET JOURNALISTS AND HOW TO REACH THEM
• BUILD RELATIONSHIPS FIRST
• PICK A SPOKESPERSON
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 23
PR CHECK LIST
• INTEGRATE SEO STRATEGY INTO YOUR PR CAMPAIGN
• TAKE PRESS PHOTOS
• STRIKE EARLY IN THE MORNING
• PUT THE PHONE DOWN -- SEND YOUR PITCH VIA EMAIL FIRST
• BE PREPARED FOR THINGS TO GO WRONG
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 24
GOT A BUDGET?
• AGENCY VS ADVERTISING
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 25
And don’t forget…
THANK YOU
VMARCIE@TEAMCOTEDAZUR.FR
TWITTER @VMARCIE
HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 27
WHERE DO YOU WANT TO START UP ?
COTE D’AZUR WELCOMES TALENTS

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EIA 2015 PR and Branding for Getting, Keeping and Growing Customers

  • 1. PR & BRANDING FOR GETTING, KEEPING & GROWING CUSTOMERS vanessa marcie Head of marketing & communications Team côte d’azur
  • 2. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 2 WHAT IS BRANDING?
  • 3. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 3 WHAT IS BRANDING?
  • 4. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 4 WHAT IF?
  • 5. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 5
  • 6. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 6 WHAT IS PUBLIC RELATIONS? • PUBLIC RELATIONS (PR) IS THE WAY ORGANISATIONS, COMPANIES AND INDIVIDUALS COMMUNICATE WITH THE PUBLIC AND MEDIA. A PR SPECIALIST COMMUNICATES WITH THE TARGET AUDIENCE DIRECTLY OR INDIRECTLY THROUGH MEDIA WITH AN AIM TO CREATE AND MAINTAIN A POSITIVE IMAGE AND CREATE A STRONG RELATIONSHIP WITH THE AUDIENCE.
  • 7. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 7 WHY?
  • 8. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 8 WHY? • BRAND RECOGNITION • ATTRACT NEW USERS/MARKET TRACTION • INVESTOR INTEREST • RAISE PROFILE WITH POTENTIAL PARTNERS/CREDIBILITY • RECRUIT GREAT PEOPLE
  • 9. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 9 WHO? • INFLUENCERS • BLOGGERS • INDUSTRY ANALYSTS (GARTNER) • JOURNALISTS
  • 10. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 10 WHERE? • OFFLINE • TRADE/CONSUMER MEDIA (MAGAZINE/NEWSPAPER) • CONFERENCES/NETWORKING EVENTS • ONLINE • BLOGS • ONLINE COMMUNITIES • SOCIAL MEDIA
  • 11. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 11
  • 12. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 12 HOW? • DATABASE (CISION-GORKANA) • PRESS RELEASE • SOCIAL MEDIA • BECOME AN EXPERT IN YOUR FIELD • HOLD BRIEFINGS • POST MEDIA RELEASE TO THE WIRES (NEWSWIRES) • BLOG YOUR WAY TO SUCCESS ON A HIGH-PROFILE SITE (FORBES)
  • 13. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 13
  • 14. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 14 WHAT? • craft compelling pitches and press releases • News related Stories • Customers Testimonials • Company Results • Create a survey/piece of research • Use infographics as outreach bait
  • 15. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 15 WHEN? • Plan your pr • Offline (Quaterly/Monthly/weekly/yearly) • Online (Weekly/Daily) • Release regular stories • Don’t forget to track the coverage!
  • 16. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 16
  • 17. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 17 WHAT IS A MEDIA LIST? • EXCEL SPREADSHEET • MEDIA OUTLET (INDUSTRY/COUNTRY/ CIRCULATION&TRAFFIC/ PRIORITY (T1/T2/T3) • JOURNALIST CONTACT DETAILS (NAME/EMAIL/SOCIAL MEDIA PROFIL/EXPERTISE/
  • 18. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 18
  • 19. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 19 TIPS TO WRITE A GOOD PRESS RELEASE • CRAFT A HOOK • ADD A GREAT HEADLINE • MAKE THE "WHO" AND "WHAT" OBVIOUS • GET RIGHT TO THE POINT IN THE FIRST PARAGRAPH • INCLUDE HARD NUMBERS • AVOID JARGON • ADD SOME QUOTES CUSTOMER AND EXPERT QUOTES
  • 20. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 20 TIPS TO WRITE A GOOD PRESS RELEASE • Provide resources • Use real names • Include an “About Us” section • Include your company logo • Include a media contact • One page is best and two is the maximum • proofread • Share your news
  • 21. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 21
  • 22. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 22 PR CHECK LIST • DISCOVER YOUR TARGET AUDIENCE • DETERMINE YOUR KEY MESSAGE • SELECT YOUR TARGET JOURNALISTS AND HOW TO REACH THEM • BUILD RELATIONSHIPS FIRST • PICK A SPOKESPERSON
  • 23. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 23 PR CHECK LIST • INTEGRATE SEO STRATEGY INTO YOUR PR CAMPAIGN • TAKE PRESS PHOTOS • STRIKE EARLY IN THE MORNING • PUT THE PHONE DOWN -- SEND YOUR PITCH VIA EMAIL FIRST • BE PREPARED FOR THINGS TO GO WRONG
  • 24. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 24 GOT A BUDGET? • AGENCY VS ADVERTISING
  • 25. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 25 And don’t forget…
  • 27. HIGH TECH, HIGH LIFE: CÔTE D’AZUR # 27 WHERE DO YOU WANT TO START UP ? COTE D’AZUR WELCOMES TALENTS