Word-of-Mouth Marketing – Light-Loyals represent the key Social Media/WOM sources
- 1. BSI Word-of-Mouth Marketing – Light-LoyalsrepresentthekeySocial Media/WOM sources Hamburg, 14th September 2010
- 2. BSI Light LoyalsrepresentthemostimportantsourcesforSocial Media and Word-of-Mouth Marketing Strategies – Heavy L. withnosignificantinfluence Recently Automotive Telecommunication Light-Loyals Light-Loyals Packaged Consumer Goods Consumer Electronics Light-Loyals Light-Loyals Source: Brand Science Institute