IoT - Enabled Solutions in Mobility - The Changing Landscape of Travel

The Changing
Landscape of Travel
IoT-ENABLED
SOLUTIONS
IN MOBILITY

What is IoT?
IoT (Internet of Things) refers to the use of intelligently-connected devices and
systems to leverage and analyse data gathered by embedded sensors and
actuators in machines and other physical objects to help take decisions.
The use of IoT in travel will maximize capacity, increase connectivity or data
proﬁling, improve infrastructure efficiencies, and meet increasing governmental
regulatory requirements.
© InterGlobe Technologies 2016 | www.igt.in

Growth of IoT
IoT is seeing exponential growth due to
Decreasing costs
in computing
Proliferation of
mobile devices
Ubiquitous
connectivity
Rise of cloud
computing

Market Size
connected devices
globally by 2020
World IoT Revenue
According to IDC, IoT revenue
by region in 2020
26 BILLION
The global business impact of
Machine-to-Machine through cost
reduction and improved quality of
service can be as much as 4.5
trillion USD in 2020
Latin
America
Middle East
and Africa
Central and
Eastern Europe
North
America
Western
Europe
Asia Paciﬁc
$76.3
$114.4
$217.1
$1.9
$2.1
$2.6
billion billion billion trillion trillion trillion

Global IoT Penetration
China - 47%
Germany - 43%
Japan - 42%
Brazil - 42%
US - 41%
Spain - 41% France - 37%
ASEAN - 36%
Canada - 35%
Australia - 33%
UK - 32%

Capabilities Needed for IoT
Robust ecosystem
of partners
Low-cost
network bandwidth
Efficient
device interface
Technology platform
to exchange data
Holistic
strategy

Sensors
Communication Actuators
Storage Processing
Devices Localization
& Tracking
Identification
Sensors to measure various
environmental parameters like
temperature, pollution level,
movement, sounds and overcrowding
(of people or things)
Supported by wi-fi
networks, wireless
transmitters such as RFID
tags and near-field
communication (NFC)
Components of an IoT Ecosystem
Mechanisms that work
with sensors to trigger
machine processes
Exponentially large
volume of real-time
data needs to be
stored, analyzed and
transformed into
useful information
Anything that
collects and transmits
information like
smartphones, tablets,
RFID tags
For IoT data to be
meaningful and help
deliver services
Involves linking multiple
sensors together to
record changes in
position
Each device has a unique
transmission signature. With
IPv6 many more addresses
are available to identify and
locate web enabled devices

IoT Solutions: Value Chain
Smart
Modules
Smart
Objects
Operating
Network
Enable Integrate
Systems
Provide
Service
• SIM card
• Sensor
• Actuator
• Aggregator
• Transponder
• Camera
• Car
• Domestic
appliance
• Electricity
meter
• Network
• Connectivity
• Quality
• Availability
• Platform
• Enabling
capabilities
• Applications,
devices and
maintenance
• Storage
• Interfaces
• Back-end
• Conﬁguration
• Hardware
• Development
• Service
creation
• Provisioning
• Billing

Comparison of Traditional Mobile
Telephony and The IoT-enabled World
Rise of smart-city-connected devices has led to multiple touch points changing the model from
B2C to a B2B2C model so organizations can seamlessly connect with the user, across the ecosystem.
Mobile Operator
Traditional mobile telephony: B2C
IoT-enabled world: B2B2C
Mobile Operator
Multiple industries
Consumers
Consumers

IoT Solutions Help With
Enable access:
Mobile-enabled IoT can
ensure the delivery of
services in remote and
previously unconnected
geographies.
Increase efficiency:
Through the IoT, business
can beneﬁt from insights,
visibility and control by
real-time tracking of
machinery, equipment
and employees. This can
cut wastage, increase
productivity and safety
and extend asset life.
Enhance personalization:
Through customer
analytics, businesses will
be able to understand
and proﬁle their
customers better in order
to be able to deliver more
customized services at an
individual level, thereby
transforming the
customer experience.

IoT in Travel
Overview
324
USD
USD
USD
IoT Travel & Transport revenue
opportunity (2018)
20.3%annual compounded revenue growth
rate (2013-2018)
168Potential annual savings to the freight
transportation with IoT solutions
128average organizational spend on IoT
initiatives (2015)
billion
million
billion

Impact of IoT
Enables products & services
enhancements
Increased engagement levels with
solutions & services
Improved supply chain
Allows development of new
revenue streams
Enhance productivity & efficiency
Lowers cost & time-to-market

IoT in Real Life
Smart Ports
The Port of Hamburg
implemented an IoT-based
solution to increase the
throughput from 9 million
containers today to 25
million by 2025. Sensors
are put in trucks and
containers to determine
optimum usage of port
resources.
Smart Fleets
The world’s largest privately
owned ﬂeet management
services company, ARI collects
and analyzes thousands of data
elements. It uses an IoT platform
to track vehicles’ maintenance,
fuel use, licensing, driver
behavior, and more – delivering
fast and actionable information
to help customers save money,
build revenue, and improve
productivity.
Connected Logistics
AT&T Cargo with FlightSafe®
uses sensors to track valuable
cargo by collecting information
details such as location,
humidity, temperature and light.
For the product to work
seamlessly, the cargo is tracked
on a real-time basis across as
many as 200+ countries through
partnerships that AT&T has
created with 28 airlines.

IoT in Hotels
Automatic adjustment of
lighting & temperature
Electronic key cards on mobile devices
for self check-in & room service
Smart locks with NFC
readers to facilitate access
Consistent, customized
experience for
returning guests using
Hotel IT solutions
IoT-enabled cameras & proximity
sensors for cost-effective security
mechanism
Robot butlers

IoT in Airlines
Expedite departures for late passengers
located through NFC beacons
Security wait times
Automatic rebooking when passengers
wont make ﬂight
Smart luggage tags to track and identify
luggage location using airline mobility
solutions
Ground transportation at airport location
Real-time Business Intelligence and
Analytics for airline to track ﬂight data,
optimize fuel consumption and anticipate
maintenance issues

Connected pallets and forklifts to the building
infrastructure for optimization
Item-level RFID tagging for inventory
management
Gateways attached cameras for scanning
pallets and damage detection
Connected assets enable predictive
maintenance for warehouse transport systems
Location and condition monitoring for
transport visibility and security
Vehicle telematics and vehicle infrastructure
integration for traffic & ﬂeet management
IoT in Logistics

Challenges
• IoT devices are vulnerable to problems with
password security, encryption and software
protection
• Privacy concerns for users will be in the form of
data generation from IoT devices and accessibility
of that data
• High cost of implementation and maintenance of
IoT devices

Conclusion
Even with challenges like security and user privacy, IoT holds great potential in terms
of optimization and enhancement of existing travel applicatons and automation. IoT
solutions will continue to generate exponential data that will enable airlines, hotels,
resorts, cruise lines, rental car operators, and others to make customer experiences
more personalized, context-aware and valuable. The insights gathered help engage
with customers seamlessly across all travel touchpoints.

Sources for IoT booklet:
SAP: The CEO Perspective Internet of Things for
Travel and Transportation
Accenture Mobility Research 2015
Phocuswright: How Will the Internet of Things
(IoT) Impact the Travel Experience?
PwC: Realising the beneﬁts of mobile-enabled
IoT solutions, March 2015
Tata Consultancy Services, “Internet of Things:
The Complete Reimaginative Force” conducted
by Research Now, July 22, 2015
Cisco Blog: Mobility’s Place in the Internet of
Things
Hotel Business Review: How 26 Billion "Internet
of Things" Devices Will Impact The Hotel
Industry
Hospitalitynet: The Internet of Things - The
Impact on the Travel and Hotel Industry
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IoT - Enabled Solutions in Mobility - The Changing Landscape of Travel

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