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Version 1© Ipsos MORI
IPSOS
UPDATE
September 2016
A selection of the latest research
and thinking from Ipsos teams
around the world
Version 1© Ipsos MORI
. WELCOME
Welcome to the September edition of Ipsos Update – a
round-up of the latest research and thinking from Ipsos
teams around the world.
The underlying idea of Ipsos Update is simple: to present
aspects of the “Best of Ipsos” in an easily digestible format.
We have not tried to be comprehensive; the focus is on
content which will be relevant to more than one market or
specialist research area.
Links are provided to the various points of view and
information sources, as well as the Ipsos colleagues
responsible for each piece of work.
We hope you find this useful. Please email IKC@ipsos.com
with any comments or ideas, or if you would like to
subscribe to future editions.
Thank you.
Version 1© Ipsos
FLAIR BRAZIL 2017:
Debris or Seeds?
Our new report paints a picture of a country facing a very difficult situation –
not for the first time.
ADVERTISING, REALITY, THE WORLD…
… according to Pokémon Go
BRANDS DON’T BUY BRANDS – PEOPLE DO:
The challenges for brand managers
How to attract more people, more easily, more often? Ben Joosen and Douwe
Rademaker review the evidence, drawing on new Ipsos R & D.
IN THIS EDITION
YOUTH OF THE NATION | INDIA:
A focus on the under 35s
Indian consumers are willing to shop online – provided that discounts will be
available. New research covering technology, lifestyle and more.
6 SECRETS OF DIGITAL STORYTELLING:
Storytelling is more than an industry buzzword
Peter Minnium discusses the art of good storytelling and sets out the best
ways marketers can tell those stories via digital media.
GETTING STARTED IN TEXT ANALYTICS:
How to pick the right tool for you
MILLENNIALS IN THE WORKPLACE:
Millennials are “more enthusiastic and motivated”
But this was also the case among younger employees when we carried out
similar research 10 years ago. Our 15 country study takes an in-depth look
at millennial aspirations when it comes to their working lives.
FEEDING THE MACHINES:
A Prognosis for Programmatic
Andrew Green takes us on a tour of “the programmatic” media buying
landscape, providing tips on how to be seen above the clutter.
The market has now matured: picking the right tool is more about ensuring
the outputs will fit your needs. Fiona Moss on the questions you need to ask.
Connecting great creative, with strong brand purpose and human
aspirations. Arnaud Debia draws out ideas and inspirations from
the Pokémon Go experience.
Version 1© Ipsos
FLAIR BRAZIL 2017:
Debris or Seeds?
The latest report in our Ipsos Flair series,
written collectively by local experts and
designed to present a vision of a country.
Currently, Brazil’s situation is hectic. And this is not the first
time the country has faced a difficult situation like this.
Some might say the country is condemned to live as if it
were on a rollercoaster. But, this time, it may be different.
And this is our bet: the current political, economic and
moral crisis can awake a new conscience and trigger a real
transition.
Some of the headlines summarising Brazil today:
1. Brazil is on the wrong track, say 87% of its people.
2. Brazil’s sharing economy is growing.
3. Brazil hasn’t lost its sense of humour.
4. Brazil is experiencing a new wave of feminism
5. Brazil is ageing; brands need to adapt accordingly
READ MORE DOWNLOAD CONTACT
Version 1© Ipsos
FEEDING THE MACHINES:
A Prognosis for Programmatic
A tour of “programmatic” media buying - the
use of software programmes to buy
advertising space.
On a good day, programmatic technology enables media
buyers to save time, increase efficiency and improve
effectiveness.
On a bad day, programmatically targeted advertising will
be seen by almost nobody, as a result of ad blocking,
fraud and viewability issues.
And on an average day, digital display advertising
struggles to be seen, due to heavy clutter and poor
positioning. Viewability tends to be lower for ads placed
programmatically, as opposed to those placed by a human
In this new paper, Andrew Green reviews the emerging
landscape. He sets out the drivers of and barriers to
growth, and looks at the challenges involved in measuring
whether campaigns are meeting their objectives.
READ MORE DOWNLOAD CONTACT
Version 1© Ipsos
In order for brands to grow they need to attract more
people, more easily and more often.
In this new White Paper, Douwe Rademaker and Ben
Joosen set out the key issues, drawing on their latest
Research & Development.
Three recommendations for brand managers:
• Strive to identify what people expect from the category
and their brand: this is essential in order to ensure
brand experiences reinforce these prominent memory
structures and their brand is implicitly retrieved in the
moment of choice.
• After deciding what is important to be included in your
messaging, reinforce these in a consistent manner.
• Finally, build in cues or brand assets that make it easy
for people to recognise you – so whenever consumers
see your brand cues or assets, the brand comes to
mind.
READ MORE DOWNLOAD
How can businesses grow their brands? A
simple question with complex answers –
answers that start with people in real life.
BRANDS DON’T BUY
BRANDS – PEOPLE DO
CONTACT
Version 1© Ipsos
What does Pokémon Go tell us about what
really motivates consumers today?
Pokémon Go has been this summer’s most striking global
success story, grossing more than $440 million in two
months. Business analysts frame Pokémon Go’s reasons for
success in terms of technology – augmented reality made
widely available. Meanwhile, the human side to its success
was many people’s nostalgia for childhood Pokémon fun.
Arnaud Debia draws out ideas and inspiration from the
Pokémon Go experience. His checklist includes:
• Satisfying the inner ME, while illustrating the rise of WE
• Bringing video game play into hard reality
• Finding virtual reality and escapism
• Augmenting reality to transform it
It’s a powerful example of what can be achieved when
great creative and strong brand purpose connect with real
human aspirations.DOWNLOAD
ADVERTISING, REALITY,
THE WORLD - according to
Pokémon Go
READ MORE CONTACT
Version 1© Ipsos
YOUTH OF THE NATION
POLL | INDIA
Indian consumers express scepticism about
shopping online – unless discounts are on
offer.
In the second edition of the Youth of the Nation Poll, a study
by Ipsos and the news app Inshorts, 54% of respondents
say they won’t shop online unless a discount is offered.
This major survey focuses mainly on the views on Indians
aged under 35, across the country’s top 10 cities. Among
the findings:
• 74% said they have used a dating app but only 6% have
met someone through it
• More are using Instagram than Twitter or Snapchat
• Only 11% have conducted a transaction using a chatbot
or a personal assistant app
• 80% of respondents say YouTube is the place where
they find themselves watching more videos these days
• Out and about, 59% say their experience as a railway
passenger has improved over the last two yearsREAD MORE DOWNLOAD CONTACT
Version 1© Ipsos
6 SECRETS OF DIGITAL
STORYTELLING
Peter Minnium discusses the art of good
storytelling and the best ways marketers can
tell those stories in digital media.
Humans are programmed to find a story in everything we
see. Every picture, word or sentence, no matter how
simplistic, is imbued with deeper meaning. This hardwiring
helps our brain understand, contextualise and retain details
about the world around us.
For that reason alone, it is only logical that good stories can
also function as potent strategic business tools — ways and
means to communicate marketing ideas, change
perceptions, forge emotional connections, and alter
behaviours.
Six secrets to digital storytelling
1. From Sequential to Simultaneous Communications
2. From Owned to Shared Supply Chain
3.From Linear Storytelling to Systemic Story-Building
4.From Kinescope to Kaleidoscope Content
5.From Incite to Insight
6.From Craftsman to Craft GuildREAD MORE DOWNLOAD CONTACT
Version 1© Ipsos
GETTING STARTED IN
TEXT ANALYTICS
The market has matured. Picking the right tool
is now more about ensuring the outputs will
fit your needs.
READ MORE DOWNLOAD CONTACT
This is no small challenge, not least because jargon and
terminology abound in this market. From semantic engines that
identify word patterns then use rules-based approaches to build
categories, to probabilistic/statistics-based approaches that use
frequencies and co-occurrence of words to derive results, it can
be difficult to know exactly what you are getting.
Fiona Moss outlines the key questions which may help:
1. Is your focus on exploring the data or categorising and
quantifying it?
2. How much data do you have?
3. How much consistency will you need in the analysis over time
or between projects?
4. How much transparency and control over the categorisation
do you need?
5. Is there a lot of “noise” in your data (for example, do your
social media comments contain a lot of irrelevant posts)?
6. How much granularity will you require?
Version 1© Ipsos
MILLENNIALS IN THE
WORKPLACE
But this was also the case among younger employees ten
years ago.
So is this a generational effect or just the classic attitudes of
new joiners on the job market?
The latest Edenred-Ipsos Barometer finds that, in a series
of areas, the perspectives of millennials in the workplace do
not differ very much from those of their older colleagues.
For example, when it comes to what people are looking for
from their line manager, employees across the age
spectrum are all looking for honesty, fairness and someone
who shows them respect.
Download the full report for full details of the research,
based on analysis of younger workers across 15 countries.
READ MORE DOWNLOAD CONTACT
Millennials are more enthusiastic and
motivated, work in a more trusting and
supportive environment and feel better
managed and trained.
Version 1© Ipsos MORI
Brexit Britain
Ipsos MORI recently hosted an event
entitled ‘Britain after the referendum:
What next?’ Speakers included Nick
Clegg, MP, and Paul Drechsler,
President of the Confederation of British
Industry. See the slides here.
When asked about the impact on the UK
economy, around half of Scots (52%)
think it will be negative compared to one
in five (21%) who think it will have a
positive effect. Read more about this
story.
Meanwhile in Northern Ireland, an Ipsos
MORI poll finds 63% wanting to remain
part of the UK; 22% would like to join the
Republic of Ireland. These figures are
little changed on 3 years ago. Find out
the details here.
READ MORE
SHORT CUTS
Virtual reality grows
READ MORE
Who won the US
presidential debate?
While Hillary Clinton is something of a
consensus winner of the first debate, it
hasn’t really impacted the race. She led
going into the debates, did well, and
leads coming out.
More likely voters say that Hillary Clinton
won the September debate, with 48%
saying Clinton did a better job to 23%
saying Donald Trump did better.
However, the debate has not radically
altered perceptions of either candidate.
53% of likely voters say it did not
change their perceptions of Clinton and
56% said it did not change their
perception of Trump.
Nationally, Clinton still holds a small
lead over Trump, now at +4 among
likely voters. More at our US Election
homepage.
READ MORE
With virtual reality (VR) set to have its
first billion-dollar year by the end of
2016, savvy marketers are seeking to
tap into the platform’s storytelling
power. The range of possibilities in VR
makes it an exciting time for those who
are involved in content creation. It’s
great for branded content partnerships
as it enables brands to tell stories in an
immersive way, shifting from talking
about brand values, to inviting people to
feel them. Read more
Is VR the sleeping giant for the auto
industry? The simple answer is, yes,
according to John Kiser and Narith
Panh. VR is no longer just for gaming.
Ipsos is now exploring consumer VR
usage impact within the auto industry.
Here are the results.
Version 1© Ipsos MORI
Click to edit Master title style
CONTACT
All the information within this Ipsos Update
is in the public domain – and is therefore
available to both Ipsos colleagues and
clients.
Content is also regularly updated on our
internet sites and social media outlets.
Please email IKC@ipsos.com with any
comments, including ideas for future
content.
www.ipsos.com
@_Ipsos

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Le meilleur des études Ipsos à travers le monde – Septembre 2016

  • 1. Version 1© Ipsos MORI IPSOS UPDATE September 2016 A selection of the latest research and thinking from Ipsos teams around the world
  • 2. Version 1© Ipsos MORI . WELCOME Welcome to the September edition of Ipsos Update – a round-up of the latest research and thinking from Ipsos teams around the world. The underlying idea of Ipsos Update is simple: to present aspects of the “Best of Ipsos” in an easily digestible format. We have not tried to be comprehensive; the focus is on content which will be relevant to more than one market or specialist research area. Links are provided to the various points of view and information sources, as well as the Ipsos colleagues responsible for each piece of work. We hope you find this useful. Please email IKC@ipsos.com with any comments or ideas, or if you would like to subscribe to future editions. Thank you.
  • 3. Version 1© Ipsos FLAIR BRAZIL 2017: Debris or Seeds? Our new report paints a picture of a country facing a very difficult situation – not for the first time. ADVERTISING, REALITY, THE WORLD… … according to Pokémon Go BRANDS DON’T BUY BRANDS – PEOPLE DO: The challenges for brand managers How to attract more people, more easily, more often? Ben Joosen and Douwe Rademaker review the evidence, drawing on new Ipsos R & D. IN THIS EDITION YOUTH OF THE NATION | INDIA: A focus on the under 35s Indian consumers are willing to shop online – provided that discounts will be available. New research covering technology, lifestyle and more. 6 SECRETS OF DIGITAL STORYTELLING: Storytelling is more than an industry buzzword Peter Minnium discusses the art of good storytelling and sets out the best ways marketers can tell those stories via digital media. GETTING STARTED IN TEXT ANALYTICS: How to pick the right tool for you MILLENNIALS IN THE WORKPLACE: Millennials are “more enthusiastic and motivated” But this was also the case among younger employees when we carried out similar research 10 years ago. Our 15 country study takes an in-depth look at millennial aspirations when it comes to their working lives. FEEDING THE MACHINES: A Prognosis for Programmatic Andrew Green takes us on a tour of “the programmatic” media buying landscape, providing tips on how to be seen above the clutter. The market has now matured: picking the right tool is more about ensuring the outputs will fit your needs. Fiona Moss on the questions you need to ask. Connecting great creative, with strong brand purpose and human aspirations. Arnaud Debia draws out ideas and inspirations from the Pokémon Go experience.
  • 4. Version 1© Ipsos FLAIR BRAZIL 2017: Debris or Seeds? The latest report in our Ipsos Flair series, written collectively by local experts and designed to present a vision of a country. Currently, Brazil’s situation is hectic. And this is not the first time the country has faced a difficult situation like this. Some might say the country is condemned to live as if it were on a rollercoaster. But, this time, it may be different. And this is our bet: the current political, economic and moral crisis can awake a new conscience and trigger a real transition. Some of the headlines summarising Brazil today: 1. Brazil is on the wrong track, say 87% of its people. 2. Brazil’s sharing economy is growing. 3. Brazil hasn’t lost its sense of humour. 4. Brazil is experiencing a new wave of feminism 5. Brazil is ageing; brands need to adapt accordingly READ MORE DOWNLOAD CONTACT
  • 5. Version 1© Ipsos FEEDING THE MACHINES: A Prognosis for Programmatic A tour of “programmatic” media buying - the use of software programmes to buy advertising space. On a good day, programmatic technology enables media buyers to save time, increase efficiency and improve effectiveness. On a bad day, programmatically targeted advertising will be seen by almost nobody, as a result of ad blocking, fraud and viewability issues. And on an average day, digital display advertising struggles to be seen, due to heavy clutter and poor positioning. Viewability tends to be lower for ads placed programmatically, as opposed to those placed by a human In this new paper, Andrew Green reviews the emerging landscape. He sets out the drivers of and barriers to growth, and looks at the challenges involved in measuring whether campaigns are meeting their objectives. READ MORE DOWNLOAD CONTACT
  • 6. Version 1© Ipsos In order for brands to grow they need to attract more people, more easily and more often. In this new White Paper, Douwe Rademaker and Ben Joosen set out the key issues, drawing on their latest Research & Development. Three recommendations for brand managers: • Strive to identify what people expect from the category and their brand: this is essential in order to ensure brand experiences reinforce these prominent memory structures and their brand is implicitly retrieved in the moment of choice. • After deciding what is important to be included in your messaging, reinforce these in a consistent manner. • Finally, build in cues or brand assets that make it easy for people to recognise you – so whenever consumers see your brand cues or assets, the brand comes to mind. READ MORE DOWNLOAD How can businesses grow their brands? A simple question with complex answers – answers that start with people in real life. BRANDS DON’T BUY BRANDS – PEOPLE DO CONTACT
  • 7. Version 1© Ipsos What does Pokémon Go tell us about what really motivates consumers today? Pokémon Go has been this summer’s most striking global success story, grossing more than $440 million in two months. Business analysts frame Pokémon Go’s reasons for success in terms of technology – augmented reality made widely available. Meanwhile, the human side to its success was many people’s nostalgia for childhood Pokémon fun. Arnaud Debia draws out ideas and inspiration from the Pokémon Go experience. His checklist includes: • Satisfying the inner ME, while illustrating the rise of WE • Bringing video game play into hard reality • Finding virtual reality and escapism • Augmenting reality to transform it It’s a powerful example of what can be achieved when great creative and strong brand purpose connect with real human aspirations.DOWNLOAD ADVERTISING, REALITY, THE WORLD - according to Pokémon Go READ MORE CONTACT
  • 8. Version 1© Ipsos YOUTH OF THE NATION POLL | INDIA Indian consumers express scepticism about shopping online – unless discounts are on offer. In the second edition of the Youth of the Nation Poll, a study by Ipsos and the news app Inshorts, 54% of respondents say they won’t shop online unless a discount is offered. This major survey focuses mainly on the views on Indians aged under 35, across the country’s top 10 cities. Among the findings: • 74% said they have used a dating app but only 6% have met someone through it • More are using Instagram than Twitter or Snapchat • Only 11% have conducted a transaction using a chatbot or a personal assistant app • 80% of respondents say YouTube is the place where they find themselves watching more videos these days • Out and about, 59% say their experience as a railway passenger has improved over the last two yearsREAD MORE DOWNLOAD CONTACT
  • 9. Version 1© Ipsos 6 SECRETS OF DIGITAL STORYTELLING Peter Minnium discusses the art of good storytelling and the best ways marketers can tell those stories in digital media. Humans are programmed to find a story in everything we see. Every picture, word or sentence, no matter how simplistic, is imbued with deeper meaning. This hardwiring helps our brain understand, contextualise and retain details about the world around us. For that reason alone, it is only logical that good stories can also function as potent strategic business tools — ways and means to communicate marketing ideas, change perceptions, forge emotional connections, and alter behaviours. Six secrets to digital storytelling 1. From Sequential to Simultaneous Communications 2. From Owned to Shared Supply Chain 3.From Linear Storytelling to Systemic Story-Building 4.From Kinescope to Kaleidoscope Content 5.From Incite to Insight 6.From Craftsman to Craft GuildREAD MORE DOWNLOAD CONTACT
  • 10. Version 1© Ipsos GETTING STARTED IN TEXT ANALYTICS The market has matured. Picking the right tool is now more about ensuring the outputs will fit your needs. READ MORE DOWNLOAD CONTACT This is no small challenge, not least because jargon and terminology abound in this market. From semantic engines that identify word patterns then use rules-based approaches to build categories, to probabilistic/statistics-based approaches that use frequencies and co-occurrence of words to derive results, it can be difficult to know exactly what you are getting. Fiona Moss outlines the key questions which may help: 1. Is your focus on exploring the data or categorising and quantifying it? 2. How much data do you have? 3. How much consistency will you need in the analysis over time or between projects? 4. How much transparency and control over the categorisation do you need? 5. Is there a lot of “noise” in your data (for example, do your social media comments contain a lot of irrelevant posts)? 6. How much granularity will you require?
  • 11. Version 1© Ipsos MILLENNIALS IN THE WORKPLACE But this was also the case among younger employees ten years ago. So is this a generational effect or just the classic attitudes of new joiners on the job market? The latest Edenred-Ipsos Barometer finds that, in a series of areas, the perspectives of millennials in the workplace do not differ very much from those of their older colleagues. For example, when it comes to what people are looking for from their line manager, employees across the age spectrum are all looking for honesty, fairness and someone who shows them respect. Download the full report for full details of the research, based on analysis of younger workers across 15 countries. READ MORE DOWNLOAD CONTACT Millennials are more enthusiastic and motivated, work in a more trusting and supportive environment and feel better managed and trained.
  • 12. Version 1© Ipsos MORI Brexit Britain Ipsos MORI recently hosted an event entitled ‘Britain after the referendum: What next?’ Speakers included Nick Clegg, MP, and Paul Drechsler, President of the Confederation of British Industry. See the slides here. When asked about the impact on the UK economy, around half of Scots (52%) think it will be negative compared to one in five (21%) who think it will have a positive effect. Read more about this story. Meanwhile in Northern Ireland, an Ipsos MORI poll finds 63% wanting to remain part of the UK; 22% would like to join the Republic of Ireland. These figures are little changed on 3 years ago. Find out the details here. READ MORE SHORT CUTS Virtual reality grows READ MORE Who won the US presidential debate? While Hillary Clinton is something of a consensus winner of the first debate, it hasn’t really impacted the race. She led going into the debates, did well, and leads coming out. More likely voters say that Hillary Clinton won the September debate, with 48% saying Clinton did a better job to 23% saying Donald Trump did better. However, the debate has not radically altered perceptions of either candidate. 53% of likely voters say it did not change their perceptions of Clinton and 56% said it did not change their perception of Trump. Nationally, Clinton still holds a small lead over Trump, now at +4 among likely voters. More at our US Election homepage. READ MORE With virtual reality (VR) set to have its first billion-dollar year by the end of 2016, savvy marketers are seeking to tap into the platform’s storytelling power. The range of possibilities in VR makes it an exciting time for those who are involved in content creation. It’s great for branded content partnerships as it enables brands to tell stories in an immersive way, shifting from talking about brand values, to inviting people to feel them. Read more Is VR the sleeping giant for the auto industry? The simple answer is, yes, according to John Kiser and Narith Panh. VR is no longer just for gaming. Ipsos is now exploring consumer VR usage impact within the auto industry. Here are the results.
  • 13. Version 1© Ipsos MORI Click to edit Master title style CONTACT All the information within this Ipsos Update is in the public domain – and is therefore available to both Ipsos colleagues and clients. Content is also regularly updated on our internet sites and social media outlets. Please email IKC@ipsos.com with any comments, including ideas for future content. www.ipsos.com @_Ipsos