2. Introductions

3. Madhur Kathuria
CSC,CSP, CSM, CSA
Chair, India Scrum Enthusiasts Community

4. Agenda ???

5. The Transformation Dilemma

6. The Mirror Exercise

7. What do we expect and
demand of ourselves? What do we expect to
improve in our functioning
What outcomes do we as Coaches?
expect from ourselves?
The Coach's
perspective.
What do we want to do What do we want to
less, or refrain from doing preserve (to keep doing in
as Coaches? the same way) as Coaches?

8. What “Hat” Am I Wearing?
Reflective Observer Coach
Facilitator “You will manage and I will “I will assist you in performing the
“I will help you make a mirror (light up) issues for best you can and extracting your
your functioning” maximum potential”
Process Aspects
decision without taking
sides”
Mentor
Role Model “I will support you in acquiring
”Watch me and adopt my attitude” knowledge and new skills”
Technical Advisor
“I will assist with technical Hands-On Expert
Partner “I will perform
“We will do it questions during the
project” complicated tasks”
together and learn
from each other”
Project Deliveries

9. What Leaders Expected What Coaching Delivered
• Retention of Talent HIGH • Increased productivity
• Accelerating Promotions • Increased quality of
• Improved teamwork services
• Increased Diversity • Improved teamwork
• Increased team member MEDIUM • Increased team member
satisfaction satisfaction
• Increased client satisfaction • Increased client satisfaction
• Increased quality of services •Reduced cost
• Increased productivity
• Increased business development LOW • Increased business
• Reduced cost development
• Retention of Talent
• Accelerating Promotions
• Increased Diversity
Coaching Expectation vs. Deliverables

10. The perception of Value
The Value added by coaching
might not be same with
coaching client and the leaders
Better integrating Coaching with the growth process will help
you manage the perceptions of value

11. The three anchors
Coaching
That
Counts…
Build Evaluation
Methodology into
Effectively the coaching
Manage the initiative
coaching
Adopt a initiative
consistent and
proven
approach

12. The Approach
“ Various Coaching
alternatives and
techniques confuse
the clients “
The Bottom-line

13. Manage
Establish the business context for coaching
Establish the need
Find a sponsor…

14. Module 2 :
Defining
the
space
for
coaching

15. Delivering Lasting Change…

16. The Key factors
Alignment of concerns

17. Surface Coaching vs. Behavioral changes

19. Coach is the Moderator

20. Transactional coaching
vs .
Transformational Coaching

21. [Transactional Coaching focuses on
Surface Issues ]
Tactical The team should
Action use SPs
Use Story points Have you used
Advice Follow-up from your next Story points for
sprint your estimations

22. [Transformational Coaching focuses on
Learning from Insight and experiences]

23. Reflective Insight

24. Emotional Insight

25. I
n
t
u
t
I
o
n

27. Insight
Action

28. [Actions deepen
the Insight ]
[Each level of
insight
supports next]
ACTIONS
[ Correct Actions are built on
the foundation of insight ]
Insight
Actions
Evolving Insight
[ Insight comes in phases]

29. So where do I start, O’ Master?

31. Guru Mantra #1
Know what your buyer needs
[What is their work culture]
[Who are the ones
needing coaching]
[Why do they need it]
[ How much coaching they need ]

32. Guru Mantra #2
Look beyond the obvious

33. Guru Mantra #3
Ride the same boat as your customer

34. Guru Mantra #4
Be Transparent to your customer
140
120
100
Deployed
80 Testing
Construction
Architecture / Design
Total Features
60
Requirements
Total Scope (Features)
40
20
0
2/21/2008
2/28/2008
3/6/2008
3/13/2008
3/20/2008
3/27/2008
4/3/2008
4/10/2008
4/17/2008
4/24/2008
5/1/2008
5/8/2008
5/15/2008
5/22/2008
5/29/2008
Date

35. This looks tough??
How do I move it ?

37. Questions??

38. If I can be of any help
• Twitter: madhurkathuria
I am available on • Skype: madhur.kathuria
• madhur@indiascrumcommunity.org
• www.madhurkathuria.com
• agiledevilsworkshop.wordpress.com My Spaces