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1Kerry Internship Programme
Implementation of Year 1 Platform

November 2011


                                    Where It All Comes Together
Agenda


   Objectives
   Current State and Proposed Future State
   Internal Analysis and Market Research
   Understanding the “Millennial” Generation
   Proposed Internship Programme and Set-up
   Benefits of the Proposed Programme
   Internship Programme Evolution
   Projected Programme Cost and Return on Investment
   Resource Requirements for Execution
   Phases
   Measuring Success
   Next Steps – For Review
   Appendix
      Resources and Tools
      Stakeholders
Objectives


•   Company Objectives
      To provide students exposure to Kerry as potential employer of choice
      To provide Kerry a pipeline of future talent that has already been exposed to
       the Kerry organization and culture
      To make the internship experience successful so interns share their
       experiences with others; increasing brand awareness on campuses
      To get support needed for project based work at reduced cost, as an
       alternative to hiring full-time or temporary employees that would require
       additional expenses

•   Objectives for Students
      To provide students with work experience in a global business environment
      To provide students with functional development that is relevant to their field
       of study
      To provide students an opportunity to gain insight if a career in this industry
       is the right choice for them
      To provide students with opportunities to develop contacts and professional
       references within the industry
Current State and Proposed Future State


Current State                                        Future State
•Lack of a standardised internship programme         •A robust and consistent internship programme
      –   No specific start dates and outcomes             – Timeline of phases that should be completed
      –   Inconsistency in programme objectives                during the year
      –   Intern activates/events are not                  – Specific company and student objectives
          coordinated; managers providing                  – Single point of contact (SPOC) that
          segmented learning opportunities for                 coordinates activities/events for interns
          interns                                          – Clear and cohesive onboarding objectives
      – Inconsistency in onboarding programmes                 and processes so interns feel valued and
          and procedures                                       welcomed at Kerry
      – Does not allow interns an opportunity to           – Structured networking opportunities to grow
          network with other interns                           interns professional network
•Lack of a standardised development and              •Structured development opportunities and
evaluation of interns                                assessment of interns performance
      – Not providing opportunities for interns to         – Provide learning sessions for functional-
          learn business skills                                based business skills
      – Not evaluating interns consistently to             – Consistently evaluating interns to identify
          study effectiveness of the programme and             areas of proficiency and improvement while
          the development of the intern                        learning the effectiveness of the programme
•Poor branding efforts that leads Kerry to not       •Consistent branding that attracts best-in-class
attract suitable interns                             interns to Kerry
                                                     •Provide interns with an exceptional internship
                                                     programme who then share their experiences on
                                                     campuses
Internal Analysis and Market Research


•   Reviewed previous Kerry internship documents
•   Intern focus group with 7 early career professionals at Kerry
     – Internship survey feedback data, 2011
•   External benchmarking and best practices
     – Leading and Managing Early Career Professionals: Millennials
     – Best Practice Report, November 2010
     – Internship Development Manual: Indiana Internship Employment Guide
     – Recruitment Internship Programme Reports on Kellogg’s and General Mills
     – Bloomberg, Business Week, Deltaskymag.com, On Staffing, SHRM, The
        2020 Workplace and National Associate of Colleges and Employers (NACE)
     – Interviewed key contacts at Thrivent Financial for Lutherans and CUNA
        Mutual that have experience building an internship programme
Understanding the “Millennial” Generation


“Millennials” (AKA Generation Y, Generation Next, Generation Net, Echo Boomers)
     – Born between 1977 to 1997; 76 million members and growing
     – Currently represent 22 percent of all workers, by 2014 they will make up 47
       percent of the workforce.* - Future landscape of the workforce
     – Known to be creative, energetic, innovative and excited by change

Characteristics of Millennials
     – Collaborate: Understand the importance of working in teams and will bring
       these values into their work place
     – Volunteer: Enhanced focus on volunteerism and believe in a culture of giving
       back
     – Development: Thrive on being challenged and having autonomy
         • 19 percent of Millennials in America said they don’t get much feedback at all
           in their positions, compared to 10 percent in China, 20 percent in India and
           37 percent of Millennials in Europe**
     – Contribute: Believe in expressing their passions and doing meaningful work
     – Network: Want to be part of a community at work not only to socialize, but
       also to help each other out


 *The 2020 Workplace; **Deltaskymag.com
Proposed Internship Programme

  – Robust and standardised programme
  – Marketed consistently at local campuses to attract the best-in-class talent
  – Clear objectives and well defined outcomes to enhance intern experience and
    gain more out of the programme, that is inline with industry best practices
  – Equips interns with the necessary resources, policies and practices to become
    productive quickly
  – Efficient selection process to ensure consistency
  – Leverages Millennial's characteristics to keep them engaged
  – Consistent onboarding so interns feel valued and welcomed at Kerry and ensure
    that they become potential talent for future full-time roles
Proposed Internship Programme Cycle




                                        (Early January)


                                             1

                                6                            2
            (June to August)                                     (Early February)

                                         Campus
                                        Advertising


                                        (Year Round)

                                5                            3

                                             4
           (1st Week of June)                                    (February/March)




                                    (March to Early April)
Internship Programme Set Up

Year-round branding and recruiting activities
•Identify campuses with appropriate programmes and gather information
    – Academic majors offered aligns with Kerry needs
    – Perceived quality of the programmes in line with Kerry’s goals
    – Past internship placements in the industry
•Establish relationships with Campus Relations and/or Career Guidance
Counselor(s)
•Career fairs
    – Display flyer/video with testimonials of previous interns’ experiences
    – Provide internship programme information
    – Call to action items – application on career-site
•Company preview session
    – Presentation on company history, mission, values, locations, core values and intern
      expectations to establish the Kerry brand and pitch Kerry as an Employer of Choice
•Campus interview sessions
    –   Find best-in-class interns to move forward in selection process
•Final on-site interviews and open house
•Fill available internship needs
Benefits of the Proposed Programme


•   Provides the most efficient and cost-effective way of creating a pipeline of
    talent for early career roles
•   Interns can bring a wealth of fresh ideas and perspectives to our business
•   Companies that hire interns early are able to keep them interested in full-time
    employment once they graduate
     –   After one year on the job, hires drawn from an employer’s own internship programme were
         retained at a rate of 75.8 percent. By contrast, 60.7 percent of hires that came on board without
         the employer’s internship experience were still with the company after one year.
•   A well-designed internship programme ensures interns understand the
    objectives and benefits of the programme
•   Continuous flow of fresh talent can be extremely helpful in increasing the
    diversity of thought within an organization




*National Associate of Colleges and Employers (NACE)
Internship Programme Evolution

Year 1 provides the framing for the internship programme and the
years succeeding would include additional initiatives to build up   Year 3 (2014)
the programme.

                                      Year 2 (2013)                 Recruitment
New to programme                                                    •Career Fairs
                                                                    •Company Preview
                                      Recruitment                   Session
         Campus
         Year 1 (2012)                •Career Fairs                 •Kerry Campus
                                      •Company Preview              Ambassador
                                      Session                       Programme
         Recruitment                  •Kerry Campus
         •Career Fairs                                              •Social Media
                                      Ambassador                    Presence
         •Company Preview
                                      Programme                     Intern Selection
         Session
                                      Intern Selection              •Campus
         Intern Selection             •Campus
         •Campus                                                    Interviews
                                      Interviews                    •On-Site Intern
         Interviews                   •On-Site Intern
         •On-Site Interview                                         Open House
                                      Open House                    Onboarding
         with intern
                                      Onboarding                    •Orientation
         presentation                 •Orientation
         Onboarding                                                 Intern Events
                                      Intern Events                 •Social Events
         •Orientation
                                      •Social Events


                    Full Developed Internship Programme by Year 3
Projected Programme Cost


                                   Compensation Per Intern

       Cost Per Hour                3 Months         4 Months          6 Months            12 Months
          $12.00                    $5,419.44        $7,243.29         $10,838.88          $21,677.76
          $15.00                    $6,774.30        $9,054.11         $13,548.60          $27,097.20
                             Projected Programme Cost
    Cost of 15 Interns                                    $12.00                  $15.00
      11 Interns for 3 Months                                $59,613.84              $74,517.30
      4 Interns for 6 Months                                 $43,355.52              $54,194.40
                                                            $102,969.36             $128,711.70
    Recuriting Events                                         $3,000.00               $3,000.00
    Catered Lunch ($10 per person)                              $750.00                 $750.00
    Social Event                                                $750.00                 $750.00
    *Total Projected Cost                                   $107,469.36             $133,211.70
     *Cost does not include internship facilitator salary and additional social events
      ($4,335 to $18,258 additionally cost for year round employment for each intern)


            Projected Programme Cost for Year 1 $133,211.70

                   Average Internship Programme Budget $386,634 (NACE)
Internship Cost Savings
R&D Intern


                            Project: Panelist Sensitivity Screening Test


        Outsourced External Company Cost                                          Internal Cost
Vendor Research and Interviewing              $5,000.00   *External Company Cost                      $150,000.00
Sample Prep, Portioning & Test Admin         $91,000.00   Intern Cost                                   $8,240.00

Consulting & Analysis + Travle & Lodging                  Temporary Employment                          $2,918.00
                                             $50,000.00
Product Costs + Treats                        $1,000.00   Misc. R & D Assistance Cost                   $3,500.00
Incentives                                    $1,000.00
Aroma Samples                                             Product Cost                                  $4,000.00
                                              $2,000.00
*Total Cost                                $150,000.00    Cost Savings                             $131,342.00




“Without the interns help, it would have been impossible for our department do to this extensive of screening,
even with temps” –Sheryl Karow, Director Sensory
Resource Requirements for Execution

Internship Facilitator
•Accountable for successful implementation, operation, and continuous improvement of the
internship programme
•Time allocation of 50% required towards the internship programme and events year round
for at least the first year of implementation. A time allocation of 25% for subsequent years
•Activities:
     –   Coordinates campus advertising and recruiting activities
     –   Develops relationships and contacts with campus internship representatives
     –   Facilitates the development and retention of interns
     –   Serves as go-to person for intern programme questions and provides support to interns


Campus Ambassadors – Current or Past Interns
•Represent Kerry on campuses to spread the word about the programme
     –   Share their experience at career fairs and campus sessions
     –   Articulate Kerry’s vision and values
     –   Assist with logistics for Kerry campus preview sessions
     –   Assist with setting up and taking down booth at career fair


•Criteria for Kerry Campus Ambassadors
     –   One semester of school left after Kerry internship
     –   Actively involved on campus
     –   Is knowledgeable, friendly and can influence students
     –   Ability to articulate Kerry’s vision and values
Phase - Needs Assessment and Finalize Internship Positions




Intern Needs Assessment                                 Finalize Internship Positions
Internship Facilitator sends out e-mail to              Hiring Manager finalizes
hiring manager to start thinking of internship          internship needs and sends position
needs and projects for the summer in order                  description/requisition to
to develop a position description                       internship       facilitator
•Questions that should be asked                         •Position description includes:
     –   How many interns will be needed in each             –   Kerry and location overview
         function?                                           –   Programme description
     –   Who will they report to? Who will be the            –   Qualifications and skills
         interns guide?
                                                             –   Education and experience
     –   Looking to hire students in their sophomore,
         junior, senior year of college and what        Internship facilitator compiles all
         degree he/she is pursuing (Associates,         internship needs and position
         Bachelor's, Masters, PhD)?                     descriptions
     –   Minimum GPA?
     –   What skills/qualifications are required and
         what are preferred?
     –   Internship time frame and will there be an
         opportunity to work part time during the
         academic year?
Phase - Analysis of College Programmes, Campus
 Recruitment and Intern Selection




Campus Recruitment                                  Intern Selection
What colleges have the best programmes to           •Inform top 2 or 3 candidates to participate
find the qualified talent to fit Kerry’s            in a on-site interview
internship needs?                                        –   Interview with hiring manager (60
•Post position descriptions                                  minutes)
    –   Kerrynet for intern referrals                          • Company overview, behavioral
                                                                  based interview questions and
    –   Selected college job boards along with                    candidate questions
        other job boards if necessary
                                                         –   Candidate presentation (15 minutes)
    –   Contact campus internship representatives
                                                         –   Tour of the Kerry building (10 to 15
•Coordinate campus interview sessions for                    minutes)
internship positions                                     –   Debrief (5 minutes)
•Source resumes for internship positions            •Extend offer to candidate and ask intern to
•Interview students and select qualified            write down their expectations of the
talent to more forward in the process               internship programme
Phase: Onboarding – Day 1




                                                                                                                   Person
   Time                             Activity                                          Goal                    Responsible
8:00am –    Welcome/Introductions /Ice Breaker: Introduce            Become acquainted with other            Internship
8:45am      yourself, what school and programme you are enrolled     interns to establish relationships      Facilitator
            in, what department you will be working in, something
            people might not know about you, and what you like to
            do in your free time.
8:45am–     Orientation, paperwork required                          Become familiar with the Kerry          HR
9:45am      (W-2 form, confidentiality agreement, site policies,     Center
            etc.) and tour Kerry facility
9:45am –    Overview of Kerry                                        Understand company mission,             HR/Internship
10:15am                                                              strategic objectives and structure      Facilitator
10:15am – Kerry internship expectations and programme                Communicate expectations (Intern        Internship
11:00am                                                              evaluations, intern events, weekly      Facilitator
                                                                     intern meetings, final presentations)
11:00am – Break off with intern manager to go over projects          Provide a brief project overview and    Intern Manager
11:45am                                                              plan for this coming week
12:00pm – Catered lunch with interns and intern managers             Build relationship with manager and     Intern
1:00pm                                                               other interns                           Manager/Intern
                                                                                                             ship Facilitator
1:00pm –    Job shadow with assigned guide to become familiar        Orientation to everyday tasks, team     Intern
5:00pm      with department employees and stakeholders, activate     members and tools                       Manager/
            e-mail and introduction to location specific resources                                           Guide
Phase: Internship Programme




•   Lunch with member(s) of the functional leadership team
•   Intern meetings every other Friday
     – Discuss projects interns are currently working on
     – Have guest speakers discuss functional business skills; presentation skills, project
       management, sensory, networking, business etiquette, etc.
•   Development plan meeting with internship manager
     – Agree on learning outcomes and developing a plan to achieve those outcomes.
     – Meet (3) times during the summer
•   Social event (to be announced)
•   Business Immersion
     – Interview with at least (1) employee about his or her career
•   End of Internship presentation to managers, senior leaders, and interns
Measuring Success


Against External Benchmarks
•Offer rate for interns
    –   National average inter offer rate is 66.7 percent*
•Acceptance rate for interns
    –   National average intern acceptance rate is 87.0 percent*
•Conversion rate of interns to new hires
    –   National average intern conversion rate is 57.7 percent*
Against Internal Measures
•Investment in internship programme
    –   Projected programme cost $133,221




    *NACE (research gathered from 266 organizations)
Next Steps – For Review


 November 3 - Agree on the proposed plan/programme
 November 14- Get endorsement from Business/Functional Leadership team
 November 18 - Modifications to programme as per suggestions made
     Agree on goals, objectives and budget for the programme
 November 21 - Identify business units to review internship programme
 November 28 - Develop and revamp tools/resources needed
 November 28 - Start year round attraction initiatives
Appendix: Resources and Tools




                                                                                  Intern Meeting
                                                                                  Presenters and
                                                                                  Presentations
                                                            Guide Expectations
                                                                                  Intern Programme
                                                            Onboarding            Checklist
                                                            Schedule &
                                                            Documents             Development Plan
                                                                                  and Evaluation
Internship facilitator                                      Intern Expectations
Calendar                                                                          End-of-Internship
                                                            Intern Agreement      Presentation
Intern Need                                                                       Outline
Assessment Form          Career Fair                        Confidentiality
                         Materials and       Interview      Agreement             Exit Interview
PD Template              Hand outs           Assessments                          Questions
                                                            End-of-internship
Intern Manager Pre-      Preview Session –   Presentation   Presentation          Focus Group
Meeting Agenda           Who is Kerry?       Evaluation     Outline               Questions

Needs Assessment          Recruitment         Selection       Onboarding            Programme
/Finalize Positions
                                 Currently Exists
                                 Needs Revamping
Appendix: Stakeholders Involved




              Service   Internship     Learning &   ICT   HR    Intern   Guide      Kerry
              Center    Facilitator   Performance              Manager             Campus
                                      Management                                 Ambassador



Needs                       X                                    X        X
Assessment/
Finalize
Positions

Recruitment                 X                             X                          X



Selection                   X                             X      X        X



Onboarding      X           X             X         X     X      X        X


Programme                   X             X                      X        X

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Standardised internship program deck (2)

  • 1. 1Kerry Internship Programme Implementation of Year 1 Platform November 2011 Where It All Comes Together
  • 2. Agenda  Objectives  Current State and Proposed Future State  Internal Analysis and Market Research  Understanding the “Millennial” Generation  Proposed Internship Programme and Set-up  Benefits of the Proposed Programme  Internship Programme Evolution  Projected Programme Cost and Return on Investment  Resource Requirements for Execution  Phases  Measuring Success  Next Steps – For Review  Appendix  Resources and Tools  Stakeholders
  • 3. Objectives • Company Objectives  To provide students exposure to Kerry as potential employer of choice  To provide Kerry a pipeline of future talent that has already been exposed to the Kerry organization and culture  To make the internship experience successful so interns share their experiences with others; increasing brand awareness on campuses  To get support needed for project based work at reduced cost, as an alternative to hiring full-time or temporary employees that would require additional expenses • Objectives for Students  To provide students with work experience in a global business environment  To provide students with functional development that is relevant to their field of study  To provide students an opportunity to gain insight if a career in this industry is the right choice for them  To provide students with opportunities to develop contacts and professional references within the industry
  • 4. Current State and Proposed Future State Current State Future State •Lack of a standardised internship programme •A robust and consistent internship programme – No specific start dates and outcomes – Timeline of phases that should be completed – Inconsistency in programme objectives during the year – Intern activates/events are not – Specific company and student objectives coordinated; managers providing – Single point of contact (SPOC) that segmented learning opportunities for coordinates activities/events for interns interns – Clear and cohesive onboarding objectives – Inconsistency in onboarding programmes and processes so interns feel valued and and procedures welcomed at Kerry – Does not allow interns an opportunity to – Structured networking opportunities to grow network with other interns interns professional network •Lack of a standardised development and •Structured development opportunities and evaluation of interns assessment of interns performance – Not providing opportunities for interns to – Provide learning sessions for functional- learn business skills based business skills – Not evaluating interns consistently to – Consistently evaluating interns to identify study effectiveness of the programme and areas of proficiency and improvement while the development of the intern learning the effectiveness of the programme •Poor branding efforts that leads Kerry to not •Consistent branding that attracts best-in-class attract suitable interns interns to Kerry •Provide interns with an exceptional internship programme who then share their experiences on campuses
  • 5. Internal Analysis and Market Research • Reviewed previous Kerry internship documents • Intern focus group with 7 early career professionals at Kerry – Internship survey feedback data, 2011 • External benchmarking and best practices – Leading and Managing Early Career Professionals: Millennials – Best Practice Report, November 2010 – Internship Development Manual: Indiana Internship Employment Guide – Recruitment Internship Programme Reports on Kellogg’s and General Mills – Bloomberg, Business Week, Deltaskymag.com, On Staffing, SHRM, The 2020 Workplace and National Associate of Colleges and Employers (NACE) – Interviewed key contacts at Thrivent Financial for Lutherans and CUNA Mutual that have experience building an internship programme
  • 6. Understanding the “Millennial” Generation “Millennials” (AKA Generation Y, Generation Next, Generation Net, Echo Boomers) – Born between 1977 to 1997; 76 million members and growing – Currently represent 22 percent of all workers, by 2014 they will make up 47 percent of the workforce.* - Future landscape of the workforce – Known to be creative, energetic, innovative and excited by change Characteristics of Millennials – Collaborate: Understand the importance of working in teams and will bring these values into their work place – Volunteer: Enhanced focus on volunteerism and believe in a culture of giving back – Development: Thrive on being challenged and having autonomy • 19 percent of Millennials in America said they don’t get much feedback at all in their positions, compared to 10 percent in China, 20 percent in India and 37 percent of Millennials in Europe** – Contribute: Believe in expressing their passions and doing meaningful work – Network: Want to be part of a community at work not only to socialize, but also to help each other out *The 2020 Workplace; **Deltaskymag.com
  • 7. Proposed Internship Programme – Robust and standardised programme – Marketed consistently at local campuses to attract the best-in-class talent – Clear objectives and well defined outcomes to enhance intern experience and gain more out of the programme, that is inline with industry best practices – Equips interns with the necessary resources, policies and practices to become productive quickly – Efficient selection process to ensure consistency – Leverages Millennial's characteristics to keep them engaged – Consistent onboarding so interns feel valued and welcomed at Kerry and ensure that they become potential talent for future full-time roles
  • 8. Proposed Internship Programme Cycle (Early January) 1 6 2 (June to August) (Early February) Campus Advertising (Year Round) 5 3 4 (1st Week of June) (February/March) (March to Early April)
  • 9. Internship Programme Set Up Year-round branding and recruiting activities •Identify campuses with appropriate programmes and gather information – Academic majors offered aligns with Kerry needs – Perceived quality of the programmes in line with Kerry’s goals – Past internship placements in the industry •Establish relationships with Campus Relations and/or Career Guidance Counselor(s) •Career fairs – Display flyer/video with testimonials of previous interns’ experiences – Provide internship programme information – Call to action items – application on career-site •Company preview session – Presentation on company history, mission, values, locations, core values and intern expectations to establish the Kerry brand and pitch Kerry as an Employer of Choice •Campus interview sessions – Find best-in-class interns to move forward in selection process •Final on-site interviews and open house •Fill available internship needs
  • 10. Benefits of the Proposed Programme • Provides the most efficient and cost-effective way of creating a pipeline of talent for early career roles • Interns can bring a wealth of fresh ideas and perspectives to our business • Companies that hire interns early are able to keep them interested in full-time employment once they graduate – After one year on the job, hires drawn from an employer’s own internship programme were retained at a rate of 75.8 percent. By contrast, 60.7 percent of hires that came on board without the employer’s internship experience were still with the company after one year. • A well-designed internship programme ensures interns understand the objectives and benefits of the programme • Continuous flow of fresh talent can be extremely helpful in increasing the diversity of thought within an organization *National Associate of Colleges and Employers (NACE)
  • 11. Internship Programme Evolution Year 1 provides the framing for the internship programme and the years succeeding would include additional initiatives to build up Year 3 (2014) the programme. Year 2 (2013) Recruitment New to programme •Career Fairs •Company Preview Recruitment Session Campus Year 1 (2012) •Career Fairs •Kerry Campus •Company Preview Ambassador Session Programme Recruitment •Kerry Campus •Career Fairs •Social Media Ambassador Presence •Company Preview Programme Intern Selection Session Intern Selection •Campus Intern Selection •Campus •Campus Interviews Interviews •On-Site Intern Interviews •On-Site Intern •On-Site Interview Open House Open House Onboarding with intern Onboarding •Orientation presentation •Orientation Onboarding Intern Events Intern Events •Social Events •Orientation •Social Events Full Developed Internship Programme by Year 3
  • 12. Projected Programme Cost Compensation Per Intern Cost Per Hour 3 Months 4 Months 6 Months 12 Months $12.00 $5,419.44 $7,243.29 $10,838.88 $21,677.76 $15.00 $6,774.30 $9,054.11 $13,548.60 $27,097.20 Projected Programme Cost Cost of 15 Interns $12.00 $15.00 11 Interns for 3 Months $59,613.84 $74,517.30 4 Interns for 6 Months $43,355.52 $54,194.40 $102,969.36 $128,711.70 Recuriting Events $3,000.00 $3,000.00 Catered Lunch ($10 per person) $750.00 $750.00 Social Event $750.00 $750.00 *Total Projected Cost $107,469.36 $133,211.70 *Cost does not include internship facilitator salary and additional social events ($4,335 to $18,258 additionally cost for year round employment for each intern) Projected Programme Cost for Year 1 $133,211.70 Average Internship Programme Budget $386,634 (NACE)
  • 13. Internship Cost Savings R&D Intern Project: Panelist Sensitivity Screening Test Outsourced External Company Cost Internal Cost Vendor Research and Interviewing $5,000.00 *External Company Cost $150,000.00 Sample Prep, Portioning & Test Admin $91,000.00 Intern Cost $8,240.00 Consulting & Analysis + Travle & Lodging Temporary Employment $2,918.00 $50,000.00 Product Costs + Treats $1,000.00 Misc. R & D Assistance Cost $3,500.00 Incentives $1,000.00 Aroma Samples Product Cost $4,000.00 $2,000.00 *Total Cost $150,000.00 Cost Savings $131,342.00 “Without the interns help, it would have been impossible for our department do to this extensive of screening, even with temps” –Sheryl Karow, Director Sensory
  • 14. Resource Requirements for Execution Internship Facilitator •Accountable for successful implementation, operation, and continuous improvement of the internship programme •Time allocation of 50% required towards the internship programme and events year round for at least the first year of implementation. A time allocation of 25% for subsequent years •Activities: – Coordinates campus advertising and recruiting activities – Develops relationships and contacts with campus internship representatives – Facilitates the development and retention of interns – Serves as go-to person for intern programme questions and provides support to interns Campus Ambassadors – Current or Past Interns •Represent Kerry on campuses to spread the word about the programme – Share their experience at career fairs and campus sessions – Articulate Kerry’s vision and values – Assist with logistics for Kerry campus preview sessions – Assist with setting up and taking down booth at career fair •Criteria for Kerry Campus Ambassadors – One semester of school left after Kerry internship – Actively involved on campus – Is knowledgeable, friendly and can influence students – Ability to articulate Kerry’s vision and values
  • 15. Phase - Needs Assessment and Finalize Internship Positions Intern Needs Assessment Finalize Internship Positions Internship Facilitator sends out e-mail to Hiring Manager finalizes hiring manager to start thinking of internship internship needs and sends position needs and projects for the summer in order description/requisition to to develop a position description internship facilitator •Questions that should be asked •Position description includes: – How many interns will be needed in each – Kerry and location overview function? – Programme description – Who will they report to? Who will be the – Qualifications and skills interns guide? – Education and experience – Looking to hire students in their sophomore, junior, senior year of college and what Internship facilitator compiles all degree he/she is pursuing (Associates, internship needs and position Bachelor's, Masters, PhD)? descriptions – Minimum GPA? – What skills/qualifications are required and what are preferred? – Internship time frame and will there be an opportunity to work part time during the academic year?
  • 16. Phase - Analysis of College Programmes, Campus Recruitment and Intern Selection Campus Recruitment Intern Selection What colleges have the best programmes to •Inform top 2 or 3 candidates to participate find the qualified talent to fit Kerry’s in a on-site interview internship needs? – Interview with hiring manager (60 •Post position descriptions minutes) – Kerrynet for intern referrals • Company overview, behavioral based interview questions and – Selected college job boards along with candidate questions other job boards if necessary – Candidate presentation (15 minutes) – Contact campus internship representatives – Tour of the Kerry building (10 to 15 •Coordinate campus interview sessions for minutes) internship positions – Debrief (5 minutes) •Source resumes for internship positions •Extend offer to candidate and ask intern to •Interview students and select qualified write down their expectations of the talent to more forward in the process internship programme
  • 17. Phase: Onboarding – Day 1 Person Time Activity Goal Responsible 8:00am – Welcome/Introductions /Ice Breaker: Introduce Become acquainted with other Internship 8:45am yourself, what school and programme you are enrolled interns to establish relationships Facilitator in, what department you will be working in, something people might not know about you, and what you like to do in your free time. 8:45am– Orientation, paperwork required Become familiar with the Kerry HR 9:45am (W-2 form, confidentiality agreement, site policies, Center etc.) and tour Kerry facility 9:45am – Overview of Kerry Understand company mission, HR/Internship 10:15am strategic objectives and structure Facilitator 10:15am – Kerry internship expectations and programme Communicate expectations (Intern Internship 11:00am evaluations, intern events, weekly Facilitator intern meetings, final presentations) 11:00am – Break off with intern manager to go over projects Provide a brief project overview and Intern Manager 11:45am plan for this coming week 12:00pm – Catered lunch with interns and intern managers Build relationship with manager and Intern 1:00pm other interns Manager/Intern ship Facilitator 1:00pm – Job shadow with assigned guide to become familiar Orientation to everyday tasks, team Intern 5:00pm with department employees and stakeholders, activate members and tools Manager/ e-mail and introduction to location specific resources Guide
  • 18. Phase: Internship Programme • Lunch with member(s) of the functional leadership team • Intern meetings every other Friday – Discuss projects interns are currently working on – Have guest speakers discuss functional business skills; presentation skills, project management, sensory, networking, business etiquette, etc. • Development plan meeting with internship manager – Agree on learning outcomes and developing a plan to achieve those outcomes. – Meet (3) times during the summer • Social event (to be announced) • Business Immersion – Interview with at least (1) employee about his or her career • End of Internship presentation to managers, senior leaders, and interns
  • 19. Measuring Success Against External Benchmarks •Offer rate for interns – National average inter offer rate is 66.7 percent* •Acceptance rate for interns – National average intern acceptance rate is 87.0 percent* •Conversion rate of interns to new hires – National average intern conversion rate is 57.7 percent* Against Internal Measures •Investment in internship programme – Projected programme cost $133,221 *NACE (research gathered from 266 organizations)
  • 20. Next Steps – For Review  November 3 - Agree on the proposed plan/programme  November 14- Get endorsement from Business/Functional Leadership team  November 18 - Modifications to programme as per suggestions made  Agree on goals, objectives and budget for the programme  November 21 - Identify business units to review internship programme  November 28 - Develop and revamp tools/resources needed  November 28 - Start year round attraction initiatives
  • 21. Appendix: Resources and Tools Intern Meeting Presenters and Presentations Guide Expectations Intern Programme Onboarding Checklist Schedule & Documents Development Plan and Evaluation Internship facilitator Intern Expectations Calendar End-of-Internship Intern Agreement Presentation Intern Need Outline Assessment Form Career Fair Confidentiality Materials and Interview Agreement Exit Interview PD Template Hand outs Assessments Questions End-of-internship Intern Manager Pre- Preview Session – Presentation Presentation Focus Group Meeting Agenda Who is Kerry? Evaluation Outline Questions Needs Assessment Recruitment Selection Onboarding Programme /Finalize Positions Currently Exists Needs Revamping
  • 22. Appendix: Stakeholders Involved Service Internship Learning & ICT HR Intern Guide Kerry Center Facilitator Performance Manager Campus Management Ambassador Needs X X X Assessment/ Finalize Positions Recruitment X X X Selection X X X X Onboarding X X X X X X X Programme X X X X