2. Who We Are
• Founded in 1985 by Dave Casey
• Headquartered in Frisco, Texas (Global reach via 1nService Alliance)
• Privately held and debt free Corporation
• Specialize in Unified Communications: Video Conferencing, Wi-
Fi, Mobility, IP Telephony, and Network Security
• Designing, providing, and supporting ShoreTel since 2000
• Largest and longest tenured ShoreTel Regional Partner in the
Southwest
• 150 Client Organizations with over 22,000 endpoints supported
worldwide
For information call
1-800-322-2365
www.westron.com
3. What We Do
HD
Video
Mobilit
VoIP
y
Westro
n
Networ
k
Wi-Fi Securit
Project y
Mgmt
4. Account
Project Design & Implementation Management & Continuous
Inception Programming & Training Ongoing Support
Training
5. Who is ShoreTel?
• Founded -- Superior technology designed from a clean sheet of paper in 1996
• Headquarters -- Sunnyvale, California with offices in Austin, Texas; UK;
Australia; and Singapore
• Customer -- Over 19,000 globally
• Ownership -- Public, listed on NASDAQ (“SHOR”)
• Debt – No debt with positive cash flow
6. Who Is ShoreTel?
Voice
Business Unified
Processes Messaging
Office Apps Presence
Integration And IM
Mobility Video
Mobile HomeWeb Office Airport Wifi Hotel
Collaboration
Conferencing
7. MarketScope for Unified Communications
for the SMB Market, North America – July 2011
This MarketScope graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report.
8.
9. A Distributed, Single-Image Architecture
New York Headquarters
Built from the ground up for IP
Switch versus server-based
Applications are distributed and can
run from anywhere
IP WAN
Sydney Office Paris Office Munich Office
9
10. ShoreTel’s Distributed Architecture
PSTN
N + 1 / Spare Switch
ShoreTel Communicator
ShoreTel Voice Switch
ShoreTel Voice Switch
IP Phone PSTN
IP Phone
IP WAN
ShoreTel Application Server
• Auto Attendant
• Voice Mail
• Unified Communications
ShoreTel Communicator
• Workgroups
• Director
ShoreWare Director
11.
12. ShoreTel Communicator Licensing
• Personal Communicator
• Professional Communicator
• Extension & Mailbox
• Workgroup Agent
• Extension Only
• Workgroup Supervisor • Mailbox Only
• Operator Communicator
• ShoreTel Mobility
