JamiQ's multilingual social media monitoring software helps businesses listen, measure, and gain insights from conversations taking place online. JamiQ's unique solution provides the widest coverage of the Asia-Pacific's diverse and multilingual social media. JamiQ uses advanced data mining and natural language processing technology to produce real-time buzz trending, sentiment detection, influence scoring, and market segmentation, giving you the critical insights businesses need for immediate and strategic decision-making.

1. JamiQ Private Limited
JamiQ’s goal is to provide businesses with insights through the monitoring and
analysis of conversations taking place on the social media. We build unique
technologies capable of acquiring deep insights into Asia-Pacific’s diverse
communities and multilingual social media.
JamiQ was incorporated on 5 September 2008 in Singapore and has offices and
representatives in Singapore (HQ), Malaysia, Philippines, Australia, Sri Lanka.
JamiQ’s customers range from top advertising, public relations, and market
research firms to banks, consumer electronic giants, and governments from
across Asia, Europe, Africa, and Latin America.

2. Why Monitor & Analyze The Social Media in Asia?
Research by Trendstream
1. Everyone, especially
Asians, are getting
online.
2. One third (34%
according to Forbes) of
the world’s largest 2000
companies now based in
Asia.
3. Brands, governments,
and even individuals get
talked about (and
criticized) online.
4. The first place a crisis
hits is the social media.

3. How JamiQ Fits Into Your Social Media Strategy
JamiQ specializes in
Listening and
Measurement of
the social media
conversations
around your brand.

4. What is Social Media Monitoring & Analysis?
Your Brand
is discussed publicly on the…
24/7 real-time monitoring
Social Media
Data Acquisition Data Structuring Data Verification Data Analysis Data Cubing
RSS Feeds Date / Time De-duplication Sentiment Detection Filters
APIs Headline Time Stamp Verification Influence Score Data Index
Purchased Sources Body Spam Detection Media Type Detection Search Database
Web Spiders Comments Market Segmentation
Search Engines Language Detection
Consulting
Research Reports Research Analysis Dashboard Data Trending
Daily / Weekly / Monthly Discover Trends Cloud Based Buzz Trending
Brand Audits Identify Influencers Almost Real-time Sentiment Trending
Crisis Reports Uncover Issues / Crisis 24/7 Available Word Trending
Spike Detection
Top Sites
Login with
Username &
Password
Presentation and interpretation
Client

5. SaaS Products Technology Development
JamiQ Offerings Overview
System Maintenance
Ongoing technical support and
Reports maintenance for customized
applications built for customers.
Data Analysis Reports
Solution Deployment
For customers who want a customized
Custom Dashboards Data Analysis version of JamiQ deployed behind
their firewall for specific data analysis.
Training & Consulting Training & Consulting Reports
Technology Integration
Adding JamiQ’s technology and data
Initial Setup Initial Setup Initial Setup to your existing platforms and
services.
Technical Support Technical Support Technical Support Technical Support
Application Development
Customized applications built above
JamiQ Insights JamiQ Buzz Multitude ReputationWatch JamiQ’s unique data that fit your
Powerful enterprise-grade Easy-to-use social media Real-time large screen Social media alerts for SMEs. business needs.
social data dashboard for monitoring dashboard with interactive Twitter Sold exclusively by SingTel.
intelligence and business multilingual capabilities. visualizations for events.
analytics. API
JamiQ Core
Buzz Benchmark Market Media Domain Data Prediction
Trending Analysis Tagging Tagging Detection Correlation Engine
Sentiment Trend Influence Multilingual Spike Relationship Demographic
Analysis Analysis Analysis Parsing Detection Mapping Profiling

6. Screenshots: JamiQ Buzz

7. Multitude at Social Media Week
Singapore 2012
at Avalon
#smwsg

9. Client Engagement
Social Media Strategy Advertising & Digital Campaigns Customer Service Strategy
Partners Market Research PR & Communications Strategy Marketing Strategy
Influencer Engagement Facebook Management Crisis Management
Analysis Reports Crisis Reports Audits
Daily, weekly, or monthly reports that Fast paced twice daily reports designed Long-term reports analyzing the social
Data Analysts analyze the social media data being for immediate action and decision making media data being monitored. Report
monitored highlighting issues, influencers, during a crisis situation. includes competitive share of voice,
and other findings critical to the client. market analysis, and other focus areas.
Training Initial Setup Consulting
Face-to-face classroom style training for The initial setup includes creating the new Ongoing consulting helps the clients
Account your team or agency. Training sessions are accounts, assigning logins, passwords, manage their social media monitoring
hands on and cover every aspect of the topics, etc. Also includes any logistics and with best practices on keyword selection,
Managers JamiQ products. aesthetic customizations such as white- extracting insights, and exploring deep
labeling. functionality of the products.
JamiQ Insights JamiQ Buzz Multitude
Powerful enterprise-grade social data Easy-to-use social media monitoring Real-time large screen interactive Twitter
Products dashboard for intelligence and business dashboard with multilingual capabilities. visualizations for events.
analytics.

10. Customer Case Study: Social Media Campaign
Private & Confidential 10

11. Customer Case Study: Samsung Asia
Challenge
1. Which Samsung products were bloggers talking about in
Singapore?
“Having a pulse on the online
2. Who were the most influential bloggers that shared an
interest in Samsung? conversations found in the
blogosphere is critical for forming
an accurate picture of what our
Solution customers - past, current and
1. Use JamiQ to monitor the social media and discover what is future - think and want about our
being said about of Samsung in Singapore. products.”
2. Identify the top 10 most influential bloggers that have an
interest in Samsung. Daniel Goh, PR and Online
Manager, Samsung Asia
Results
1. Samsung incorporated JamiQ’s findings and feedback into
planning for the coming year, identifying critical focus areas.
2. Stronger and more targeted engagement of bloggers in
Singapore.

12. Some of JamiQ’s Customers

13. About JamiQ
JamiQ’s multilingual social media monitoring software and services help
businesses listen, measure, and discover insights from conversations taking
place online. JamiQ’s unique solution provides deep analysis into Asia-
Pacific’s diverse communities and multilingual social media.
JamiQ uses advanced data mining and natural language processing
technology to produce real-time buzz trending, sentiment detection,
influence scoring, and market segmentation across multiple languages,
giving you the critical insights businesses need for real-time and strategic
decision-making.

14. Contact JamiQ
BENJAMIN KOE
CEO
+65 6536 0906 (office)
+65 9181 7128 (mobile)
benjamin.koe@jamiq.com
http://www.jamiq.com
67 South Bridge Road, Level 3
Singapore 058697

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