1. OBJECTIVE: A career move to an Office Management position.
PROFILE:
Dedicated administrative professional with 10 years of experience diagnosing and solving problems while
developing more efficient protocols for tasks. This resulted in a 10% increase in profits. Possess excellent
communication and analytical skills.
SUMMARY OF QUALIFICATIONS
Traits and Strengths:
Outgoing, courteous, helpful, and professional demeanor with innovative “can do” problem solving skills.
Observant, which fosters strong analytical and organizational skills.Without losing accuracy can handle multiple
tasks.Strong interpersonal and leadership abilities.
Conducts accurate and fast research using multiple programs and search engines.
Communication and People Skills:
Attentive and responsive listening skills, articulate with outstanding vocabulary and grammar.
Good verbal, phone, written and non-verbal communication skills. Develop and maintain positive professional
relationships.
Works well independently or in a team. Recognized for proactive troubleshooting.
Administrative and Technological Skills:
Windows, OS, Adobe Acrobat, Microsoft: Word, Excel, Word, Visio, Word Perfect, and Outlook; Sage Timeslips.
Word processing at 45wpm, file, copy, collate, sort, proof, distribute mail, answers phones, take messages, route
call; general office skills.
Install, configure, and provide technical support on computer hardware, software, and peripherals; assist in roll out
plans.
Set up, troubleshoot and take down Audio-Visual and teleconferencing equipment.
WORK EXPERIENCE
Legal Assistant
Eisenberg Tanchum & Levy LLP; White Plains, NY — 2015-2016
-Monthly billing using Timeslips with which I found over $20,000 in unbilled fees, increasing the firm’s profits for
the year.
-Created new procedures to prevent further losses of profits.
-Word Processing i.e. aligning text in documents like contracts, letters, and charts using various techniques to create
presentable. documents for use by the attorneys and clients, as well as proof reading and editing contracts and other
documents for any typographical or content errors.
-Answered a high-volume of incoming phone calls on a multi-line system.-Provided quality customer
service/support; responded to inquiries, requests, complaints, and questions and ensured timely response to any
inquiries.
Writer/Director of Entertainment Division
Word of the Nerd — 2013- present
-As director I guide my team and help them to produce daily written, video, and podcast content related to gaming,
movies, and television.
-The content produced on the website has a reach seventy thousand monthly page views on average and is steadily
growing.
-Conduct interviews with celebrities, writer, and artists at large trade events with more than one hundred thousand
attendees as a member of the press.
-Generate press releases
Assistant Project Manager (temporary)

2. Argus; White Plains, NY – January 2014 - May 2014
-Was an integral part of an office move; took lead on projects for the human resources department and the office
manager. My project management skills facilitated a successful move and settling of over 200 personnel.
-Facilitated interviews with potential new hires via Skype, was on many occasions able to troubleshoot technical
problems on either side of the connection and find solutions that produced a successful connection.
-Organize new hire orientations and provided tours to new hires.
Receptionist/Office Manager
Taub & Posman Associates; New York, NY 2012 - 2013
-Facilitating the smooth operation of multiple businesses simultaneously.
-Coordinating with building management and other vendors to maintain a comfortable and clean work environment.-
Troubleshooting low level IT for, VOIP phone systems PCs, Macs, and Xerox copy machines.-Traditional
receptionist duties including: greeting guests, routing a high volume of calls, taking precise messages and delivering
them in a timely manner.
- Coordinate and maintain meeting schedules.
Receptionist
Butzel long; New York, NY — 2011 - 2012
-Routing calls both internal and external.-Backing up the legal records department.-Arranging conference room
reservations including any necessary food and beverage arrangements with a variety of outside vendors.
Receptionist
Simpson Thacher & Bartlett LLP; New York, NY — 2006 - 2009
-Conducted multi-week new employee training with sessions involving 1-4 new hires. During training I would give
the new hires tours of the 30 floor office building, familiarize them with the phone system and the names of the over
two thousand international employees as well as the taxi and phone systems. -Arranging conference calls through a
third party service.
-Effectively handled a high call volume on multiline VOIP phone system.
EDUCATION
Brooklyn College — Master of Arts, 2012; Urban Policy and Administration
John Jay College of Criminal Justice — Bachelors of Science, 2009; Criminal Justice - Major, Philosophy – Minor
HOBBIES and INTERESTS:
Writing, sewing, reading, and travel
VOULNTEER:
Loving Day Core Volunteer, New York, NY 2010 - Present