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SEO Zero to SEO Hero
What every business owner should know about search marketing


Jaspal Sahota
jaspal@websearchone.com




@JaspalX
What can a PR agency tell you about SEO?

Public relations





   From local press to the FT – online, print, broadcast media coverage
   Main focus is B2B and technical companies
   Successful award entries and product reviews work (inc. consumer
    electronics)


   Since 2006, we’ve ranked highly for a broad range of search terms
   Around 50% of new business comes from online (UK and abroad)
   Our clients rank high in search and win business from the Web


www.WebSearchOne.com





   SEO, paid search
   SEO training and coaching
@JaspalX                                                                   2
What we’ll cover

   What is SEO
   How to understand the search engine results pages (SERPs)
   Why do some sites rank better than others?
   SEO process
   SEO for: Local search, E-commerce, Services
   Common questions




@JaspalX                                                        3
SO WHAT IS SEO


            What is the
           point of SEO?


                 And who’s doing it?
@JaspalX                               4
Clicks (SEO)          Conversions
                                       (CRO)


 Rank               More                     More
 higher           prospects                  sales
 in search


           SEO brings prospects to your website
@JaspalX                                             5
Adverts


                                              Usually
                                              adverts




                                                Organic search results.

                                                Most people trust these more than
                                                adverts



     Top 4 results on page one get 40% of the clicks1
 Results can be complex – know what your SERP looks like
@JaspalX   Source: Slingshot SEO study 2011                                         6
Anyone for pizza?




           Search for pizza, how complicated can it be?

@JaspalX     Image credit: Avanti Pizza                   7
Adverts     Places           Search verticals you
                                        could target:
             Social connections
                                        •   Maps/places
                     Places             •   Images
                                        •   Shopping (products)
                                        •   Video
                                        •   Recipes


           Reviews




           Images               Good SEO can help you own
                                    more of the SERP
@JaspalX       Adverts                                            8
WHAT ARE THE RANKING FACTORS

     Why did Dominos &
Pizza Hut beat everyone else?



    Why do some sites rank higher
            than others?
     Google isn’t telling, but we can make good guesses…

 @JaspalX                                                  9
Why a page will rank for keyword ‘x’

                                                                       Social
                                                                       promotion
                                                                          Content
                                                                          (on page & site)
                                                                                    Links
                                                                                    (to page & site)



                                                                                            ~70%


0%         5%          10%           15%            20%           25%



     Authoritative, trustworthy links. Good use of keywords.
                 Social sharing. Technical factors
@JaspalX   Source: SEOMoz ranking factors survey 2011 (10k searches, 132 strong panel)                 10
To ‘do SEO’ this is what you need to think about

                                                         Google wants to give the best
                                                         result to the searcher
                                       Content quality
                                       and relevance
 How do you know
 when to pat yourself
 on the back?                                                                   Links are a bit like
                        Measurement
                                                                 Links &        votes
                                                                 reviews




                                      Searchers
                                      (keywords)


                                                                 Location
                        Technology
                                                              (local/country)
                                                                                   Places/technology

    Getting this wrong                     Search
    can sink your SEO                     verticals

    efforts                                                Different verticals
                                                           require different
                                                           solutions (maps, local,
@JaspalX                                                                                               11
                                                           images etc.)
Thanks for the theory Jas…




                              …how do I get my site to rank?


@JaspalX                                                   12
A simplified SEO process: work out where you’re weakest

You need to                      Output/mechanism
1. Do the technical basics       Analytics, webmaster tools etc.
2. Know your searchers           Identify a handful of ‘personas’
3. Think about searcher intent   List common search queries

4. Do the searches               Understand which verticals to target
5. How strong is the             Refine your list of queries - should you target
competition?                     ‘pizza’ or ‘pizza delivery in Coventry’?
6. Fix your website content      1-3 phrases for each of the main pages on
                                 your site
7. Let Google know you’re loved Get links, reviews, citations


                       Track results, rinse and repeat


@JaspalX                                                                           13
Get the technology
                  right




@JaspalX                        14
Do the technical basics


You need Google Analytics (GA)


I recommend Google Webmaster Tools and Bing Webmaster Tools




Then link Google Webmaster Tools (and AdWords) to GA


 Make sure you have admin access – it’s your data after all.
 Use a ‘standard’ CMS unless there’s a good reason not to

@JaspalX                                                       15
Analytics can tell you…




 Where are sales coming from?          Where are visitors coming from?


     What do people who spend
     more than average look at?


                                       How important is mobile?


       What content should I
       be creating?


           Remember to exclude your own computer/company.
           Check out ‘advanced segments’ in Google Analytics
@JaspalX                                                                 16
Personas, queries,
    keywords
               ✓




@JaspalX             17
Know your searchers: personas, keywords, queries
  Dad of young kids
 Mum of young kids
Teenagers with money
   (TV) sports fans
                                     Pizza
Personas:                        Pizza delivery
A handful of written           Pizza take away               Fast pizza delivery
‘sketches’ of people you        pizza restaurant        Fast pizza delivery in Solihull
want visiting your site                                   Pizza delivery in Knowle
                                                         Pizza delivery in Dorridge
                                                              Pizza for parties
                           Seed phrases:
                           Short phrases relevant
                           to your searcher personas
                                                       Create variations:
                                                       use adjectives,
                                                       adverbs, plurals,
                                                       locations
@JaspalX                                                                                  18
Keywords + search volume + rankings = basis for SEO

Expand your list
                            Get search volumes from the
                             




   Analytics                Google AdWords keyword tool
   Seed keywords            (try phrase match but always
                             



                             check with exact match)
   Forums
   Blogs
   Social media
   Customer feedback
   Related search results




@JaspalX                                                    19
Keywords + search volume + rankings = basis for SEO




                                      Rankings




                      Search volume


 With the right tools you can scale this research to (tens of)
                   thousands of keywords

@JaspalX                                                         20
Competition

                                     ✓
                                     ✓
                                     ✓
                                     ✓




@JaspalX     Image credit: shez.tv       21
How strong is the competition?

   At least 40% of ranking is attributable to links




     We need to know how many links the competition has got
                and how ‘powerful’ those links are

@JaspalX                                                      22
Fortunately, there are tools that show links




                                         Ranking sites:

                                         1.    Dominos
                                         2.    Wikipedia
                                         3.    Pizza Hut
                                         4.    Papa John’s




   Try www.opensiteexplorer.org or www.majesticseo.com


@JaspalX                                                     23
Hard for Papa John’s
                                                     to win for the most
                                                     competitive phrases

                                                     For new entrants, it
                                                     looks like 300 LRDs
                                                     is the ‘price of entry’




                           The number of different
                           sites linking with
                           ‘followed’ links
  Use this information to help when prioritising the phrases
                        you will target
@JaspalX                                                                       24
Fix your website

                   ✓
                   ✓
                   ✓
                   ✓

                   ✓




@JaspalX                25
Fix your website – site structure

   Site structure, get the foundations right
    Try to keep all content within three clicks of home page
    Target between one and three keywords at each page


    Main menu (and category) links aimed at your main keywords
    Google is not great at finding links and
     content insides Flash and JavaScript




    Use a text browser like seo-browser.com



@JaspalX               Image credit: www.civilengineergroup.com   26
Fix your website – page content

   Page titles – most important words
    first
   Forget meta keywords
    unless targeting Baidu, Yandex etc.
   Write for people first, search
    engines second. Would a neutral
    person link to your content?
   Images (use ALT text)
   Link out to quality sites


       Consolidate ‘thin’ pages and keep the Panda happy.
    Fixing on page content can lead to significant rank boosts
             Source: www.seomoz.org/blog/perfecting-keyword-targeting-on-page-optimization
@JaspalX                                                                                     27
Let Google know
  your website is loved
                                    ✓
                                    ✓
                                    ✓
                                    ✓

                                    ✓

                                    ✓




           Links, shares, reviews
@JaspalX                                28
Links and anchor text

   High quality links
Authoritative sites                            Lower quality
• The Media                                    • Most blogs
• Industry authorities and press               • Blog/forum comments
• High quality directories                     • Directories


   Anchor text – tells Google what your links are about
Anchor text is the bit of text you click on.

Rule of thumb: build two brand links for every keyword link




@JaspalX                                                               29
Links are valuable, two main types




  Followed                       No-follow
                                     Facebook, Wikipedia, Twit
                                     ter, some blog
                                     comments, most social
                                     media sites, etc.



          No-follow links can bring valuable visitors
  (Links in JavaScript and Flash can behave like no-follow)

@JaspalX                                                         30
You can’t tell a no-follow link just by looking at it




  Get a bookmarklet at: http://j.mp/ICnO36 for your browser


@JaspalX                                                      31
Social sharing impact on SEO




  More important                                 Less important




                                          ?

 Treat this as a rough guide only – it misses the PR benefit!


@JaspalX                                                          32
Reviews

   If you have:
    Google Shopping feed (products)
    Google Places page (location)
   Then:
    Get customer reviews!


   Be wary of:
    Creating a sudden spike in number and/or ratings of reviews
    Reviews all coming from the same location (IP address)

         Product reviews: require changes to your website.
           Places reviews: you just need a Google Place

@JaspalX                                                           33
A simplified SEO process

You need to                      Output/mechanism
1. Do the technical basics       Analytics, webmaster tools etc.
2. Know your searchers           Identify a handful of ‘personas’
3. Think about searcher intent   List common search queries

4. Do the searches               Understand which verticals to target
5. How strong is the             Refine your list of queries - should you target
competition?                     ‘pizza’ or ‘pizza delivery in Coventry’?
6. Fix your website content      1-3 phrases for each of the main pages on
                                 your site
7. Let Google know you’re loved Get links, reviews, citations


                       Track results, rinse and repeat


@JaspalX                                                                           34
Some (slightly) special cases




           Local, e-commerce, services
@JaspalX                                 35
LOCAL SEARCH
                 Consistent name,    Claimed
                 address, phone –
                 everywhere online




 Categories
    Reviews
  Description



Photos (videos
would be good)

 @JaspalX                                      36
E-COMMERCE & PRODUCTS

           Make your pages stand out

     Great images. Use multiple images
       Add value with your descriptions
User generated content (reviews, comments)



     Technical aspects are more important


           Use product markup including:
               reviews, pricing, stock
           Submit a Google product feed


                Build links to category pages
    Evaluate by estimating likely value of ranking changes
@JaspalX                                                     37
How much should I invest in SEO? (I sell ‘blue widgets’)
  Rank      Volume            Visits     Sales       Conversion rate    Value
  10        1000              10         1           10%                £100




  Rank      Volume            Visits      Sales       Conversion rate   Value
  1         1000              ~180        ~18         10%               £1,800
@JaspalX   Source: Slingshot SEO study 2011 of 342 keywords                      38
SERVICES

   Good keyword research is
    essential
    – Identify good-volume low
      competition opportunities
   Create content that is
    valuable to your targets
   Market your content
   Who, what, why, when & how
    for content ideas


           Create content for each level in the sales funnel.
             http://blog.eloqua.com/the-content-grid-v2/

@JaspalX                                                        39
JUST ONE MORE THING…
           Just one more thing…




            Common questions
@JaspalX      Image credit: freecodesource.com   40
Will advertising help my rankings?


  Will paying for these slots



  Move my site up in these slots?




    No. There is no evidence to link spend on AdWords or
                adCenter with higher rankings

@JaspalX                                                   41
I see site X ranking in position Y, why do you get site Z?




@JaspalX                                                     42
Google is watching you

   Google knows:
    Who you are
    What you did online
    Where you are
    What you like online
    Who you know online
    What your online friends like



        Simplest workaround: use ‘private browsing’ mode
         Buyers’ social networks represent an opportunity

@JaspalX                                                    43
Can I buy links/I got a great offer in my email




 If you outsource SEO, know what kind of links your agency
    is getting for you…your business could depend upon it

@JaspalX                                                     44
Should I tweet?

   Your own tweets have little to no direct impact on SEO.


   But…pages receive a boost in Google rankings when shared on Twitter
    Effect levels out at around 50 tweets then rises around 5,000 tweets
    URLs receiving over 7,500 tweets almost always in top 5 results




                Tweeting doesn’t help in and of itself.
                Tweets about your web pages do help.

@JaspalX       Source: Branded3 survey 2012 using Twitition.com             45
Should I blog?




    Yes. At least have some kind of news/articles section.

@JaspalX   Source: www.portent.com/blog/seo/long-tail-seo-101-defined.htm                    46
           image: http://petworkmarketplace.wordpress.com/2010/11/10/cat-silhouette-socks/
Should I blog?

                        Socks with cats on them




 The more specific a search, the more likely the visitor is to
                          convert
@JaspalX   Source: www.portent.com/blog/seo/long-tail-seo-101-defined.htm                    47
           image: http://petworkmarketplace.wordpress.com/2010/11/10/cat-silhouette-socks/
TL;DR version of the process


           Evaluate            Create
             then               link-
            update             worthy
           your plan           content



               Get
                               Get lots
              some
                               of good
             social
                                links
             shares
@JaspalX                                  48
Rank                        More                             More
 higher                    prospects                          sales
 in search


           Come and visit our stand downstairs – we’re offering
           discounts on SEO audits and SEO training

           jaspal@websearchone.com
           @JaspalX
           gplus.to/JaspalX
@JaspalX                                                              49

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Seo zero to seo hero intro to search marketing

  • 1. SEO Zero to SEO Hero What every business owner should know about search marketing Jaspal Sahota jaspal@websearchone.com @JaspalX
  • 2. What can a PR agency tell you about SEO? Public relations   From local press to the FT – online, print, broadcast media coverage  Main focus is B2B and technical companies  Successful award entries and product reviews work (inc. consumer electronics)  Since 2006, we’ve ranked highly for a broad range of search terms  Around 50% of new business comes from online (UK and abroad)  Our clients rank high in search and win business from the Web www.WebSearchOne.com   SEO, paid search  SEO training and coaching @JaspalX 2
  • 3. What we’ll cover  What is SEO  How to understand the search engine results pages (SERPs)  Why do some sites rank better than others?  SEO process  SEO for: Local search, E-commerce, Services  Common questions @JaspalX 3
  • 4. SO WHAT IS SEO What is the point of SEO? And who’s doing it? @JaspalX 4
  • 5. Clicks (SEO) Conversions (CRO) Rank More More higher prospects sales in search SEO brings prospects to your website @JaspalX 5
  • 6. Adverts Usually adverts Organic search results. Most people trust these more than adverts Top 4 results on page one get 40% of the clicks1 Results can be complex – know what your SERP looks like @JaspalX Source: Slingshot SEO study 2011 6
  • 7. Anyone for pizza? Search for pizza, how complicated can it be? @JaspalX Image credit: Avanti Pizza 7
  • 8. Adverts Places Search verticals you could target: Social connections • Maps/places Places • Images • Shopping (products) • Video • Recipes Reviews Images Good SEO can help you own more of the SERP @JaspalX Adverts 8
  • 9. WHAT ARE THE RANKING FACTORS Why did Dominos & Pizza Hut beat everyone else? Why do some sites rank higher than others? Google isn’t telling, but we can make good guesses… @JaspalX 9
  • 10. Why a page will rank for keyword ‘x’ Social promotion Content (on page & site) Links (to page & site) ~70% 0% 5% 10% 15% 20% 25% Authoritative, trustworthy links. Good use of keywords. Social sharing. Technical factors @JaspalX Source: SEOMoz ranking factors survey 2011 (10k searches, 132 strong panel) 10
  • 11. To ‘do SEO’ this is what you need to think about Google wants to give the best result to the searcher Content quality and relevance How do you know when to pat yourself on the back? Links are a bit like Measurement Links & votes reviews Searchers (keywords) Location Technology (local/country) Places/technology Getting this wrong Search can sink your SEO verticals efforts Different verticals require different solutions (maps, local, @JaspalX 11 images etc.)
  • 12. Thanks for the theory Jas… …how do I get my site to rank? @JaspalX 12
  • 13. A simplified SEO process: work out where you’re weakest You need to Output/mechanism 1. Do the technical basics Analytics, webmaster tools etc. 2. Know your searchers Identify a handful of ‘personas’ 3. Think about searcher intent List common search queries 4. Do the searches Understand which verticals to target 5. How strong is the Refine your list of queries - should you target competition? ‘pizza’ or ‘pizza delivery in Coventry’? 6. Fix your website content 1-3 phrases for each of the main pages on your site 7. Let Google know you’re loved Get links, reviews, citations Track results, rinse and repeat @JaspalX 13
  • 14. Get the technology right @JaspalX 14
  • 15. Do the technical basics You need Google Analytics (GA) I recommend Google Webmaster Tools and Bing Webmaster Tools Then link Google Webmaster Tools (and AdWords) to GA Make sure you have admin access – it’s your data after all. Use a ‘standard’ CMS unless there’s a good reason not to @JaspalX 15
  • 16. Analytics can tell you… Where are sales coming from? Where are visitors coming from? What do people who spend more than average look at? How important is mobile? What content should I be creating? Remember to exclude your own computer/company. Check out ‘advanced segments’ in Google Analytics @JaspalX 16
  • 17. Personas, queries, keywords ✓ @JaspalX 17
  • 18. Know your searchers: personas, keywords, queries Dad of young kids Mum of young kids Teenagers with money (TV) sports fans Pizza Personas: Pizza delivery A handful of written Pizza take away Fast pizza delivery ‘sketches’ of people you pizza restaurant Fast pizza delivery in Solihull want visiting your site Pizza delivery in Knowle Pizza delivery in Dorridge Pizza for parties Seed phrases: Short phrases relevant to your searcher personas Create variations: use adjectives, adverbs, plurals, locations @JaspalX 18
  • 19. Keywords + search volume + rankings = basis for SEO Expand your list  Get search volumes from the   Analytics Google AdWords keyword tool  Seed keywords (try phrase match but always  check with exact match)  Forums  Blogs  Social media  Customer feedback  Related search results @JaspalX 19
  • 20. Keywords + search volume + rankings = basis for SEO Rankings Search volume With the right tools you can scale this research to (tens of) thousands of keywords @JaspalX 20
  • 21. Competition ✓ ✓ ✓ ✓ @JaspalX Image credit: shez.tv 21
  • 22. How strong is the competition?  At least 40% of ranking is attributable to links We need to know how many links the competition has got and how ‘powerful’ those links are @JaspalX 22
  • 23. Fortunately, there are tools that show links Ranking sites: 1. Dominos 2. Wikipedia 3. Pizza Hut 4. Papa John’s Try www.opensiteexplorer.org or www.majesticseo.com @JaspalX 23
  • 24. Hard for Papa John’s to win for the most competitive phrases For new entrants, it looks like 300 LRDs is the ‘price of entry’ The number of different sites linking with ‘followed’ links Use this information to help when prioritising the phrases you will target @JaspalX 24
  • 25. Fix your website ✓ ✓ ✓ ✓ ✓ @JaspalX 25
  • 26. Fix your website – site structure  Site structure, get the foundations right  Try to keep all content within three clicks of home page  Target between one and three keywords at each page  Main menu (and category) links aimed at your main keywords  Google is not great at finding links and content insides Flash and JavaScript  Use a text browser like seo-browser.com @JaspalX Image credit: www.civilengineergroup.com 26
  • 27. Fix your website – page content  Page titles – most important words first  Forget meta keywords unless targeting Baidu, Yandex etc.  Write for people first, search engines second. Would a neutral person link to your content?  Images (use ALT text)  Link out to quality sites Consolidate ‘thin’ pages and keep the Panda happy. Fixing on page content can lead to significant rank boosts Source: www.seomoz.org/blog/perfecting-keyword-targeting-on-page-optimization @JaspalX 27
  • 28. Let Google know your website is loved ✓ ✓ ✓ ✓ ✓ ✓ Links, shares, reviews @JaspalX 28
  • 29. Links and anchor text  High quality links Authoritative sites Lower quality • The Media • Most blogs • Industry authorities and press • Blog/forum comments • High quality directories • Directories  Anchor text – tells Google what your links are about Anchor text is the bit of text you click on. Rule of thumb: build two brand links for every keyword link @JaspalX 29
  • 30. Links are valuable, two main types Followed No-follow Facebook, Wikipedia, Twit ter, some blog comments, most social media sites, etc. No-follow links can bring valuable visitors (Links in JavaScript and Flash can behave like no-follow) @JaspalX 30
  • 31. You can’t tell a no-follow link just by looking at it Get a bookmarklet at: http://j.mp/ICnO36 for your browser @JaspalX 31
  • 32. Social sharing impact on SEO More important Less important ? Treat this as a rough guide only – it misses the PR benefit! @JaspalX 32
  • 33. Reviews  If you have:  Google Shopping feed (products)  Google Places page (location)  Then:  Get customer reviews!  Be wary of:  Creating a sudden spike in number and/or ratings of reviews  Reviews all coming from the same location (IP address) Product reviews: require changes to your website. Places reviews: you just need a Google Place @JaspalX 33
  • 34. A simplified SEO process You need to Output/mechanism 1. Do the technical basics Analytics, webmaster tools etc. 2. Know your searchers Identify a handful of ‘personas’ 3. Think about searcher intent List common search queries 4. Do the searches Understand which verticals to target 5. How strong is the Refine your list of queries - should you target competition? ‘pizza’ or ‘pizza delivery in Coventry’? 6. Fix your website content 1-3 phrases for each of the main pages on your site 7. Let Google know you’re loved Get links, reviews, citations Track results, rinse and repeat @JaspalX 34
  • 35. Some (slightly) special cases Local, e-commerce, services @JaspalX 35
  • 36. LOCAL SEARCH Consistent name, Claimed address, phone – everywhere online Categories Reviews Description Photos (videos would be good) @JaspalX 36
  • 37. E-COMMERCE & PRODUCTS Make your pages stand out Great images. Use multiple images Add value with your descriptions User generated content (reviews, comments) Technical aspects are more important Use product markup including: reviews, pricing, stock Submit a Google product feed Build links to category pages Evaluate by estimating likely value of ranking changes @JaspalX 37
  • 38. How much should I invest in SEO? (I sell ‘blue widgets’) Rank Volume Visits Sales Conversion rate Value 10 1000 10 1 10% £100 Rank Volume Visits Sales Conversion rate Value 1 1000 ~180 ~18 10% £1,800 @JaspalX Source: Slingshot SEO study 2011 of 342 keywords 38
  • 39. SERVICES  Good keyword research is essential – Identify good-volume low competition opportunities  Create content that is valuable to your targets  Market your content  Who, what, why, when & how for content ideas Create content for each level in the sales funnel. http://blog.eloqua.com/the-content-grid-v2/ @JaspalX 39
  • 40. JUST ONE MORE THING… Just one more thing… Common questions @JaspalX Image credit: freecodesource.com 40
  • 41. Will advertising help my rankings? Will paying for these slots Move my site up in these slots? No. There is no evidence to link spend on AdWords or adCenter with higher rankings @JaspalX 41
  • 42. I see site X ranking in position Y, why do you get site Z? @JaspalX 42
  • 43. Google is watching you  Google knows:  Who you are  What you did online  Where you are  What you like online  Who you know online  What your online friends like Simplest workaround: use ‘private browsing’ mode Buyers’ social networks represent an opportunity @JaspalX 43
  • 44. Can I buy links/I got a great offer in my email If you outsource SEO, know what kind of links your agency is getting for you…your business could depend upon it @JaspalX 44
  • 45. Should I tweet?  Your own tweets have little to no direct impact on SEO.  But…pages receive a boost in Google rankings when shared on Twitter  Effect levels out at around 50 tweets then rises around 5,000 tweets  URLs receiving over 7,500 tweets almost always in top 5 results Tweeting doesn’t help in and of itself. Tweets about your web pages do help. @JaspalX Source: Branded3 survey 2012 using Twitition.com 45
  • 46. Should I blog? Yes. At least have some kind of news/articles section. @JaspalX Source: www.portent.com/blog/seo/long-tail-seo-101-defined.htm 46 image: http://petworkmarketplace.wordpress.com/2010/11/10/cat-silhouette-socks/
  • 47. Should I blog? Socks with cats on them The more specific a search, the more likely the visitor is to convert @JaspalX Source: www.portent.com/blog/seo/long-tail-seo-101-defined.htm 47 image: http://petworkmarketplace.wordpress.com/2010/11/10/cat-silhouette-socks/
  • 48. TL;DR version of the process Evaluate Create then link- update worthy your plan content Get Get lots some of good social links shares @JaspalX 48
  • 49. Rank More More higher prospects sales in search Come and visit our stand downstairs – we’re offering discounts on SEO audits and SEO training jaspal@websearchone.com @JaspalX gplus.to/JaspalX @JaspalX 49