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Conversations	
  with	
  kids	
  
Seven	
  practices	
  
	
  
When	
  I	
  was	
  growing	
  up	
  I	
  was	
  told	
  to	
  listen	
  and	
  do	
  what	
  I	
  was	
  told,	
  when	
  I	
  was	
  told.	
  	
  Conversations	
  
were	
  more	
  like	
  ‘pearls	
  of	
  wisdom’	
  laced	
  with	
  standards,	
  judgments	
  and	
  statements	
  such	
  as;	
  ‘Just	
  
do	
  what	
  you’re	
  told!’	
  or;	
  ‘No,	
  you’re	
  not	
  to	
  do	
  that!’	
  with	
  not	
  much	
  in	
  between.	
  	
  	
  Don’t	
  get	
  me	
  
wrong,	
  my	
  parents	
  were	
  concerned	
  about	
  my	
  safety	
  and	
  becoming	
  a	
  functioning	
  adult	
  and	
  they	
  did	
  
their	
  best.	
  I	
  got	
  by.	
  	
  	
  
	
  
The	
   world	
   is	
   a	
   very	
   different	
   place	
   today	
   with	
   a	
   multitude	
   of	
   complex	
   issues	
   that	
   parents	
   and	
  
children	
   are	
   faced	
   with	
   on	
   a	
   daily	
   basis.	
   	
   Technology	
   has	
   seen	
   our	
   world	
   connected	
   like	
   never	
  
before.	
  	
  With	
  the	
  power	
  of	
  the	
  Internet	
  and	
  social	
  media,	
  we	
  see	
  a	
  relentless	
  influx	
  of	
  influences	
  
that	
  we	
  can’t	
  control	
  that	
  with	
  a	
  click	
  of	
  a	
  mouse	
  can	
  take	
  hold	
  of	
  our	
  kids	
  and	
  before	
  we	
  can	
  blink,	
  
the	
  damage	
  is	
  done.	
  	
  	
  
	
  
This	
  may	
  seem	
  a	
  bit	
  like	
  a	
  scene	
  from	
  a	
  dooms	
  day	
  movie	
  but	
  there	
  is	
  good	
  news.	
  	
  It	
  is	
  our	
  human	
  
qualities	
  that	
  make	
  it	
  possible	
  to	
  combat	
  these	
  influences	
  while	
  our	
  children	
  are	
  growing	
  up,	
  and	
  
we	
  can	
  do	
  that	
  through	
  conversation.	
  	
  Sounds	
  simple	
  doesn’t	
  it?	
  
	
  
Our	
  challenge	
  as	
  parents	
  is	
  to	
  be	
  positively	
  influential	
  so	
  that	
  our	
  kids	
  can	
  grow	
  up	
  have	
  the	
  best	
  
chance	
   to	
   live	
   and	
   enjoyable	
   and	
   successful	
   life.	
   One	
   very	
   important	
   every	
   day	
   practice	
   at	
   our	
  
disposal	
  to	
  positively	
  influence	
  our	
  children	
  is	
  conversations	
  –	
  for	
  it	
  is	
  through	
  conversations	
  that	
  
we	
  relate,	
  get	
  things	
  done,	
  learn	
  to	
  live	
  together,	
  learn	
  about	
  the	
  world	
  and	
  develop	
  new	
  skills.	
  We	
  
could	
  characterize	
  the	
  parenting	
  challenge	
  as	
  being	
  fundamentally	
  conversational	
  and	
  relational.	
  	
  
	
  
Part	
   of	
   this	
   challenge	
   is	
   to	
   develop	
   habitually	
   constructive	
   conversational	
   practices	
   –	
   just	
   like	
   a	
  
ballet	
  dancer	
  or	
  a	
  basketball	
  player	
  must	
  develop	
  sound	
  practices	
  to	
  develop	
  their	
  skills,	
  parents	
  
also	
  must	
  develop	
  sound	
  conversational	
  practices	
  that	
  foster	
  genuine	
  two-­‐way	
  relationships	
  with	
  
their	
  children.	
  In	
  the	
  hurly	
  burly	
  nitty	
  gritty	
  business	
  of	
  everyday	
  family	
  life	
  of	
  simply	
  getting	
  things	
  
done	
  in	
  the	
  never-­‐ending	
  number	
  of	
  household	
  and	
  parental	
  tasks	
  it	
  can	
  be	
  a	
  challenge	
  to	
  have	
  a	
  
conversation	
  let	
  alone	
  do	
  it	
  constructively.	
  As	
  quickly	
  as	
  a	
  conversation	
  begins	
  it	
  can	
  end.	
  	
  But	
  what	
  
are	
  the	
  implications	
  of	
  a	
  conversation	
  ending	
  when	
  the	
  message	
  hasn’t	
  been	
  listened	
  to	
  the	
  way	
  
you	
  intended	
  or	
  your	
  child	
  feeling	
  like	
  they	
  haven’t	
  been	
  understood	
  the	
  way	
  they	
  wanted?	
  	
  	
  
	
  
Kids	
  are	
  constantly	
  changing	
  and	
  maturing	
  in	
  all	
  sorts	
  of	
  ways	
  and	
  it	
  can	
  be	
  hard	
  to	
  keep	
  up	
  with	
  
these	
  changes.	
  Parents	
  need	
  to	
  make	
  constant	
  adjustments	
  and	
  changes	
  to	
  the	
  way	
  they	
  converse	
  
to	
  influence	
  their	
  kids	
  in	
  more	
  productive	
  ways.	
  However,	
  parenting	
  is	
  not	
  an	
  easy	
  gig	
  and	
  there	
  is	
  
no	
   perfect	
   parent	
   who	
   gets	
   it	
   right	
   all	
   the	
   time	
   believe	
   me!	
   Be	
   compassionate	
   to	
   yourself	
   and	
  
remember	
  that	
  you	
  are	
  doing	
  your	
  best.	
  	
  When	
  you	
  don’t	
  feel	
  constructive,	
  you’re	
  not	
  wrong.	
  The	
  
conversation	
  perhaps	
  didn’t	
  end	
  up	
  how	
  you	
  intended	
  it,	
  however	
  there	
  is	
  always	
  something	
  to	
  
learn,	
  and	
  a	
  different	
  approach.	
  	
  
	
  
These	
  seven	
  constructive	
  conversational	
  practices	
  can	
  be	
  used	
  with	
  your	
  kids	
  every	
  day	
  and	
  can	
  
last	
  through	
  the	
  ages.	
  	
  
	
  
 
	
  
	
  
Part	
  1	
  
Practice	
  1:	
  Create	
  welcoming	
  conversational	
  spaces.	
  
Snatch	
   opportunities	
   when	
   they	
   come:	
   We’re	
   all	
   busy.	
   	
   So	
   it’s	
   really	
   important	
   to	
   find	
   those	
  
opportunities	
  to	
  initiate	
  conversations.	
  	
  The	
  more	
  little	
  moments	
  you	
  chat,	
  the	
  more	
  your	
  kids	
  will	
  
feel	
  welcomed	
  into	
  and	
  part	
  of	
  conversation.	
  	
  Finding	
  those	
  little	
  moments	
  while	
  you’re	
  in	
  your	
  
‘busyness’	
  can	
  be	
  a	
  great	
  start	
  and	
  as	
  simple	
  as;	
  while	
  putting	
  out	
  the	
  garbage,	
  putting	
  on	
  your	
  
makeup,	
  changing	
  the	
  oil	
  in	
  the	
  car,	
  cooking	
  the	
  dinner,	
  washing	
  up,	
  doing	
  the	
  shopping,	
  taking	
  a	
  
rest	
  or	
  driving	
  to	
  and	
  from	
  school	
  sport.	
  	
  
	
  
Quite	
  conversations:	
  These	
  are	
  the	
  conversations	
  you	
  have	
  without	
  distractions.	
  Find	
  the	
  time	
  at	
  
least	
  once	
  a	
  day	
  to	
  have	
  a	
  conversation	
  without	
  interruption.	
  Whether	
  it’s	
  5	
  or	
  50	
  minutes,	
  these	
  
conversations	
   must	
   be	
   uninterrupted.	
   That	
   means	
   stopping	
   everything	
   including	
   television,	
  
Internet	
  and	
  social	
  media.	
  	
  It’s	
  not	
  the	
  length,	
  but	
  the	
  quality	
  of	
  the	
  conversation	
  that	
  counts	
  which	
  
includes	
  being	
  attentive….	
  
	
  
Practice	
  2:	
  Listen.	
  
Take	
  a	
  moment	
  now	
  to	
  have	
  think	
  about	
  a	
  recent	
  conversation	
  you	
  had	
  with	
  your	
  child	
  and	
  get	
  a	
  
sense	
   of	
   how	
   long	
   it	
   took	
   before	
   you	
  provided	
   a	
  solution,	
   gave	
  advice	
   or	
   told	
   them	
   ‘how	
   it	
   is’.	
  	
  
When	
  we	
  do	
  this	
  our	
  kids	
  may	
  think	
  we	
  are	
  not	
  attuned	
  to	
  their	
  concerns.	
  	
  Here	
  is	
  just	
  a	
  couple	
  of	
  
ways	
  we	
  can	
  show	
  we	
  are	
  truly	
  tuned	
  in	
  and	
  listening…	
  
	
  
Positioning:	
  It’s	
  really	
  important	
  that	
  your	
  child	
  can	
  sense	
  your	
  sincerity.	
  	
  Whether	
  it’s	
  a	
  5	
  or	
  50	
  
minute	
  conversation,	
  get	
  into	
  a	
  comfortable	
  position,	
  face	
  your	
  child	
  and	
  give	
  eye	
  contact.	
  	
  
	
  
Hold	
   the	
   space:	
   Wait	
   for	
   them	
   to	
   finish	
   speaking,	
   and	
   then	
   wait	
   some	
   more.	
   	
   A	
   lot	
   of	
   learning	
  
happens	
  in	
  the	
  space	
  between	
  the	
  words	
  and	
  yet	
  often	
  we	
  try	
  to	
  fill	
  up	
  the	
  space	
  with	
  ‘life	
  lessons’.	
  	
  
When	
   you	
   give	
   this	
   a	
   try,	
   over	
   time	
   you’ll	
   be	
   surprised	
   at	
   the	
   things	
   you	
   hear	
   like	
   your	
   child’s	
  
concerns,	
  worldviews,	
  their	
  own	
  solutions	
  to	
  problems	
  and	
  even	
  some	
  of	
  their	
  deepest	
  fears.	
  	
  	
  	
  
	
  
Part	
  2	
  
Practice	
  3:	
  Listen	
  for	
  concerns.	
  	
  
We	
  have	
  many	
  daily	
  conversations	
  to	
  address	
  our	
  children’s	
  behaviours,	
  but	
  what’s	
  underneath	
  
behaviour?	
  Our	
  behaviour	
  is	
  always	
  about	
  taking	
  care	
  of	
  something	
  that	
  really	
  matters	
  to	
  us,	
  that	
  
we	
  are	
  not	
  likely	
  to	
  be	
  aware	
  of	
  in	
  the	
  moment,	
  and	
  always	
  has	
  an	
  emotional	
  component.	
  	
  An	
  
important	
  component	
  of	
  listening	
  for	
  concerns	
  is	
  acknowledging	
  even	
  the	
  most	
  intense	
  emotions	
  
and	
  allowing	
  the	
  expression	
  of	
  them	
  as	
  a	
  starting	
  point	
  to	
  understanding.	
  	
  How	
  can	
  this	
  broaden	
  
communication?	
  As	
  you	
  allow	
  this	
  emotional	
  space,	
  the	
  concerns	
  of	
  your	
  child	
  can	
  start	
  to	
  become	
  
apparent	
  for	
  both	
  of	
  you.	
  	
  
Consider	
  this	
  scenario:	
  	
  A	
  16	
  year	
  old	
  was	
  informed	
  he	
  had	
  to	
  move	
  to	
  another	
  part	
  of	
  Australia	
  
with	
  his	
  family.	
  The	
  family	
  move	
  was	
  unprecedented	
  and	
  the	
  teenager	
  did	
  not	
  want	
  to	
  move	
  away	
  
from	
  his	
  friends	
  and	
  his	
  sport.	
  He	
  tried	
  to	
  explain	
  his	
  position	
  to	
  his	
  parents	
  but	
  to	
  him,	
  they	
  didn’t	
  
appear	
  to	
  listen.	
  The	
  subject	
  was	
  closed.	
  One	
  early	
  evening	
  he	
  ran	
  away	
  from	
  home.	
  When	
  his	
  
 
	
  
parents	
  found	
  him,	
  there	
  were	
  consequences	
  for	
  running	
  away	
  and	
  the	
  conversation	
  was	
  closed.	
  
The	
  teenager	
  was	
  forced	
  to	
  move	
  regardless	
  of	
  his	
  reasons	
  for	
  wanting	
  to	
  stay.	
  	
  
What	
  message	
  did	
  the	
  approach	
  send	
  to	
  the	
  teenager?	
  His	
  concerns	
  were	
  less	
  important	
  than	
  his	
  
parents	
   and	
   there	
   was	
   no	
   space	
   to	
   make	
   them	
   apparent.	
   Was	
   the	
   teen’s	
   behaviour	
   a	
   way	
   of	
  
dealing	
  with	
  his	
  fears	
  for	
  making	
  such	
  a	
  big	
  transition	
  to	
  another	
  state	
  and	
  leave	
  behind	
  his	
  friends	
  
and	
  the	
  sport	
  he	
  loved?	
  The	
  teenager	
  and	
  the	
  parents	
  had	
  a	
  particular	
  way	
  of	
  behaving	
  that	
  was	
  
taking	
   care	
   of	
   their	
   individual	
   concerns	
   and	
   potentially	
   neither	
   got	
   to	
   fully	
   understand	
   the	
  
perspective	
   of	
   the	
   other.	
   Even	
   if	
   the	
   move	
   was	
   non-­‐negotiable,	
   perhaps	
   some	
   shared	
  
understanding	
   might	
   have	
   softened	
   the	
   blow	
   or	
   provided	
   a	
   space	
   for	
   the	
   teen	
   to	
   express	
   his	
  
concerns	
  and	
  emotions,	
  and	
  negotiate	
  the	
  conditions	
  of	
  the	
  move.	
  	
  	
  
A	
   rule	
   of	
   thumb:	
   In	
   relationships	
   everyone’s	
   concerns	
   matter.	
   	
   Role	
   modeling	
   win-­‐win	
  
conversations	
  is	
  an	
  important	
  step	
  in	
  the	
  development	
  of	
  social	
  skills	
  and	
  emotional	
  resilience	
  for	
  a	
  
growing	
  child	
  and	
  for	
  nurturing	
  and	
  developing	
  the	
  relationships	
  we	
  have	
  with	
  our	
  children.	
  	
  	
  
What	
   difference	
   would	
   it	
   make	
   if	
   you	
   took	
   the	
   time	
   before	
   or	
   during	
   the	
   conversation	
   to	
   ask	
  
yourself:	
  “What	
  seems	
  to	
  be	
  really	
  important	
  for	
  my	
  child	
  right	
  now?”	
  “What	
  really	
  matters	
  for	
  
them	
   in	
   this	
   situation?”	
   “How	
   come	
   they	
   are	
   reacting	
   or	
   behaving	
   this	
   way?”	
   Asking	
   these	
  
questions	
  steps	
  you	
  into	
  the	
  shoes	
  of	
  your	
  child	
  and	
  can	
  be	
  an	
  instant	
  mood	
  changer.	
  	
  When	
  we	
  
want	
  to	
  change	
  behaviour,	
  first	
  consider	
  what	
  might	
  be	
  going	
  on	
  and	
  then	
  open	
  up	
  the	
  door	
  for	
  
conversation.	
  	
  You	
  may	
  ask	
  more	
  resourceful	
  questions	
  when	
  you	
  are	
  truly	
  listening	
  for	
  concerns.	
  	
  
	
  
Practice	
  4:	
  Ask	
  questions.	
  	
  
A	
  really	
  good	
  way	
  to	
  keep	
  a	
  conversation	
  flowing	
  is	
  to	
  ask	
  questions,	
  then	
  give	
  your	
  child	
  time	
  to	
  
provide	
  a	
  response.	
  	
  However	
  there	
  is	
  a	
  danger	
  of	
  having	
  an	
  expectation	
  of	
  a	
  response.	
  	
  Kids	
  don’t	
  
always	
  know	
  how	
  to	
  respond	
  or	
  what	
  to	
  respond	
  with	
  and	
  they	
  need	
  time	
  to	
  digest	
  the	
  question.	
  	
  
You	
  may	
  have	
  to	
  wait	
  for	
  another	
  day.	
  However,	
  it’s	
  important	
  to	
  be	
  genuinely	
  curious	
  rather	
  than	
  
interrogative.	
  	
  Remember	
  the	
  scenario	
  in	
  practice	
  3?	
  If	
  you	
  have	
  placed	
  yourself	
  in	
  the	
  position	
  of	
  
your	
   child,	
   you	
   are	
   less	
   likely	
   to	
   enter	
   into	
   and	
   stay	
   in	
   the	
   conversation	
   in	
   an	
   unresourceful	
  
emotional	
  state.	
  	
  
	
  
When	
   you	
   open	
   up	
   a	
   conversation	
   with	
   questioning	
   it	
   has	
   a	
   flow	
   on	
   effect	
   and	
   allows	
   the	
  
conversation	
  to	
  evolve	
  over	
  time.	
  	
  A	
  word	
  of	
  warning:	
  Avoid	
  questions	
  that	
  begin	
  with	
  ‘why’.	
  These	
  
questions	
  automatically	
  send	
  a	
  message	
  that	
  you	
  might	
  be	
  questioning	
  their	
  intent	
  or	
  judging	
  an	
  
action	
  –	
  ‘why’	
  questions	
  can	
  be	
  conversation	
  ‘stoppers’.	
  	
  Open-­‐ended	
  questions	
  such	
  as	
  those	
  that	
  
begin	
   with	
   what,	
   how	
   and	
   when	
   are	
   conversation	
   ‘starters’.	
   The	
   following	
   examples	
   of	
  
conversation	
   starters	
   can	
   help	
   your	
   child	
   express	
   how	
   they	
   are	
   feeling	
   and	
   articulate	
   their	
  
perspective.	
  In	
  the	
  example	
  above	
  you	
  might	
  be	
  tempted	
  to	
  ask:	
  “Why	
  did	
  you	
  run	
  away?”	
  	
  While	
  
this	
  seems	
  like	
  a	
  perfectly	
  reasonable	
  question,	
  it	
  may	
  turn	
  into	
  a	
  conversation	
  stopper.	
  What	
  if	
  
you	
  were	
  to	
  reframe	
  the	
  question	
  by	
  beginning	
  with	
  ‘How’	
  or	
  ‘what’?	
  For	
  example:	
  
“How	
  can	
  you	
  help	
  me	
  to	
  understand	
  what’s	
  going	
  on	
  for	
  you?”	
  
“What	
  are	
  you’re	
  your	
  concerns	
  that	
  I	
  am	
  not	
  seeing?”	
  
These	
  two	
  conversation	
  starters	
  could	
  lead	
  to	
  further	
  exploration	
  about	
  the	
  teen’s	
  concerns	
  for	
  
moving,	
  plus	
  help	
  to	
  negotiate	
  ways	
  to	
  make	
  the	
  move	
  work	
  for	
  everyone.	
  Further	
  exploration	
  and	
  
understanding	
  perspectives	
  might	
  go	
  something	
  like	
  this:	
  	
  
“How	
  does	
  this	
  affect	
  you?”	
  	
  
 
	
  
“What	
  would	
  you	
  do	
  if	
  you	
  were	
  me	
  in	
  this	
  situation?”	
  
There’s	
  a	
  lot	
  to	
  learn	
  in	
  a	
  conversation	
  with	
  open-­‐ended	
  questions	
  and	
  you	
  may	
  be	
  surprised	
  at	
  
what	
  appears.	
  	
  
	
  
Reminder:	
  Stay	
  attuned	
  to	
  their	
  concerns	
  and	
  sense	
  your	
  emotions	
  –	
  they	
  may	
  shift	
  a	
  few	
  times	
  
even	
  as	
  the	
  conversation	
  evolves.	
  	
  
	
  
Practice	
  5:	
  Shared	
  understanding.	
  	
  
Many	
  conversations	
  can	
  be	
  matter	
  of	
  fact,	
  daily	
  conversing	
  with	
  no	
  intent	
  to	
  seek	
  an	
  outcome.	
  
These	
   are	
   great	
   conversations	
   to	
   have	
   with	
   your	
   kids	
   and	
   can	
   be	
   laced	
   with	
   humour	
   and	
   joy.	
  
However	
  we	
  all	
  know	
  they	
  are	
  not	
  all	
  like	
  that.	
  	
  
	
  
Reflection:	
  Think	
  of	
  a	
  time	
  where	
  you’ve	
  come	
  out	
  of	
  a	
  conversation	
  feeling	
  like	
  you	
  haven’t	
  been	
  
understood.	
  Now	
  think	
  of	
  a	
  time	
  you’ve	
  come	
  out	
  of	
  a	
  conversation	
  and	
  found	
  that	
  the	
  person	
  
speaking	
  to	
  you	
  didn’t	
  make	
  much	
  sense.	
  	
  Conversational	
  practice	
  is	
  not	
  easy.	
  We	
  all	
  have	
  different	
  
interpretations	
  and	
  perceptions	
  that	
  are	
  sometimes	
  difficult	
  to	
  understand.	
  	
  
	
  
The	
   world	
   is	
   full	
   of	
   assumptions	
   and	
   we	
   humans	
   are	
   really	
   good	
   at	
   sending	
   messages	
   in	
   our	
  
conversations	
  that	
  we	
  assume	
  have	
  been	
  received	
  the	
  way	
  we	
  intended.	
  It’s	
  very	
  easy	
  to	
  fall	
  into	
  
the	
  trap	
  of	
  making	
  assumptions	
  and	
  jumping	
  to	
  conclusions	
  that	
  we	
  have	
  been	
  understood.	
  A	
  great	
  
indicator	
  that	
  we	
  haven’t	
  been	
  understood,	
  is	
  when	
  whatever	
  it	
  was	
  you	
  wanted	
  to	
  change,	
  didn’t	
  
change.	
  It	
  is	
  the	
  response	
  (behaviours	
  and	
  actions)	
  of	
  the	
  listener	
  that	
  tells	
  us	
  if	
  our	
  message	
  has	
  or	
  
has	
  not	
  been	
  understood.	
  	
  
	
  
Listening	
  involves	
  hearing	
  the	
  words	
  someone	
  is	
  speaking	
  and	
  continually	
  interpreting	
  those	
  words	
  
plus	
  the	
  non-­‐verbal	
  gestures.	
  If	
  I	
  want	
  my	
  speaking	
  to	
  be	
  taken	
  on	
  board,	
  I	
  need	
  to	
  make	
  sure	
  the	
  
words	
  I	
  speak	
  and	
  the	
  non-­‐verbal	
  gestures	
  I	
  use	
  take	
  into	
  consideration	
  how	
  the	
  listener	
  might	
  
receive	
  it.	
  	
  
	
  
Unique	
  to	
  all	
  humans	
  is	
  our	
  capacity	
  and	
  need	
  to	
  make	
  meaning	
  of	
  things	
  in	
  order	
  to	
  coordinate	
  
and	
   cooperate	
   together.	
   Because	
   this	
   human	
   characteristic	
   is	
   so	
   vital	
   to	
   living,	
   it’s	
   even	
   more	
  
important	
  to	
  make	
  sure	
  our	
  message	
  is	
  being	
  received	
  in	
  the	
  way	
  it	
  was	
  intended.	
  	
  It	
  can	
  take	
  many	
  
conversations	
  over	
  time	
  to	
  come	
  to	
  a	
  shared	
  understanding.	
  	
  Here	
  is	
  a	
  great	
  way	
  to	
  start:	
  
	
  
Before	
  initiating	
  a	
  conversation	
  to	
  address	
  a	
  concern	
  try	
  asking	
  yourself	
  these	
  questions:	
  
“What	
  is	
  the	
  reason	
  I	
  want	
  this	
  conversation?”	
  	
  
“Is	
  there	
  a	
  particular	
  outcome	
  I	
  am	
  wanting,	
  and	
  what	
  is	
  that?”	
  
“How	
  can	
  I	
  make	
  sure	
  my	
  message	
  is	
  clear	
  and	
  as	
  I	
  intend	
  it?”	
  	
  
	
  
When	
  these	
  points	
  become	
  clear,	
  you	
  will	
  enter	
  into	
  the	
  conversation	
  from	
   a	
  more	
  resourceful	
  
emotional	
  space,	
  and	
  its	
  more	
  likely	
  you	
  will	
  be	
  heard	
  the	
  way	
  you	
  intended.	
  	
  Gaining	
  your	
  own	
  
clarity	
  first,	
  will	
  help	
  your	
  child	
  understand	
  why	
  you	
  are	
  having	
  the	
  conversation	
  in	
  the	
  first	
  place,	
  
which	
  can	
  place	
  them	
  in	
  a	
  better	
  emotional	
  conversational	
  space.	
  	
  On	
  the	
  flip	
  side,	
  when	
  you	
  role	
  
model	
  these	
  practices,	
  you	
  teach	
  your	
  children	
  to	
  be	
  great	
  conversationalists.	
  	
  
	
  
 
	
  
Accusations	
  and	
  emotions	
  such	
  as	
  anger	
  and	
  frustration	
  shut	
  down	
  the	
  conversation	
  and	
  negate	
  
the	
  sharing	
  of	
  perspectives	
  that	
  might	
  just	
  have	
  some	
  deeper	
  underlying	
  issues	
  at	
  play.	
  Keep	
  the	
  
conversation	
  open	
  by	
  gaining	
  clarity	
  and	
  shared	
  understanding,	
  and	
  remember	
  practice	
  3,	
  listen	
  for	
  
concerns.	
  	
  
	
  
Part	
  3	
  
Practice	
  6:	
  Choose	
  your	
  mood.	
  
The	
  right	
  conversation	
  in	
  the	
  wrong	
  mood	
  is	
  the	
  wrong	
  conversation.	
  
	
  
Why	
   do	
   moods	
   matter?	
   Because	
   moods	
   and	
   emotions	
   continually	
   shape	
   our	
   perceptions	
   and	
  
behaviours.	
  You	
  may	
  be	
  annoyed,	
  frustrated	
  or	
  hurt,	
  but	
  going	
  into	
  a	
  conversation	
  in	
  these	
  moods	
  
with	
  a	
  harsh	
  tone	
  can	
  rapidly	
  throw	
  you	
  and	
  your	
  child	
  into	
  combat,	
  which	
  shuts	
  down	
  any	
  chance	
  
of	
  shared	
  understanding.	
  Shared	
  understanding	
  allows	
  both	
  parent	
  and	
  child	
  to	
  work	
  through	
  the	
  
concern	
  calmly,	
  and	
  ultimately	
  come	
  to	
  a	
  resolution.	
  Try	
  to	
  clearly	
  identify	
  your	
  own	
  moods	
  then	
  
go	
  into	
  the	
  conversation	
  with	
  a	
  healthy	
  dose	
  of	
  curiosity	
  about	
  what	
  might	
  be	
  sitting	
  behind	
  the	
  
problem	
  or	
  behaviour.	
  	
  Remember	
  practice	
  2,	
  listen	
  and	
  hold	
  the	
  space.	
  	
  
	
  
Practice	
  7:	
  Build	
  trust.	
  	
  
Trust	
   is	
   the	
   glue	
   that	
   holds	
   relationships	
   together.	
   It	
   is	
   about	
   feeling	
   cared	
   for,	
   which	
   includes	
  
feeling	
  treated	
  fairly	
  and	
  listened	
  to.	
  	
  	
  
	
  
When	
  we	
  trust	
  someone,	
  we	
  believe	
  (sometimes	
  unconsciously)	
  that	
  they	
  are	
  likely	
  to	
  take	
  care	
  of	
  
our	
   concerns.	
   	
   Trust	
   emerges	
   from	
   the	
   myriad	
   of	
   conversations	
   we	
   have	
   with	
   our	
   children.	
   	
   It	
  
means	
  making	
  sure	
  we	
  are	
  keeping	
  our	
  promises	
  and	
  letting	
  them	
  know	
  in	
  all	
  sorts	
  of	
  ways	
  that	
  
they	
   are	
   loved.	
   It	
   also	
   means	
   setting	
   and	
   maintaining	
   behavioural	
   boundaries	
   and	
   ensuring	
  
consistency	
  in	
  what	
  you	
  insist	
  is	
  important	
  so	
  your	
  expectations	
  are	
  clear.	
  	
  	
  
	
  
Because	
  trust	
  emerges	
  from	
  how	
  we	
  converse	
  and	
  relate	
  everyday	
  dealings	
  with	
  our	
  children,	
  it	
  
requires	
  commitment	
  and	
  ongoing	
  practice.	
  In	
  a	
  moment	
  without	
  notice	
  it	
  can	
  be	
  compromised,	
  
with	
  one	
  harsh	
  word,	
  or	
  one	
  gesture	
  that	
  sends	
  the	
  wrong	
  message.	
  When	
  our	
  children	
  trust	
  us	
  
they	
  will	
  be	
  more	
  likely	
  to	
  come	
  to	
  us	
  with	
  their	
  concerns.	
  	
  
	
  
When	
  you	
  practice	
  the	
  first	
  6	
  practices	
  consistently,	
  you	
  will	
  start	
  to	
  show	
  up	
  as	
  someone	
  your	
  
children	
  can	
  come	
  to	
  when	
  they	
  have	
  a	
  problem.	
  	
  Your	
  child	
  will	
  strongly	
  believe	
  you	
  are	
  genuine	
  in	
  
what	
  you	
  say	
  and	
  are	
  attuned	
  to	
  their	
  concerns.	
  	
  Building	
  a	
  strong	
  foundation	
  for	
  trust	
  requires	
  
leading	
  by	
  example.	
  	
  
	
  
Being	
  involved	
  in	
  conversations	
  with	
  genuine	
  concern	
  will	
  strengthen	
  connections,	
  send	
  a	
  beautiful	
  
message	
  and	
  illuminate	
  the	
  inner	
  being	
  of	
  your	
  child.	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
The	
  seven	
  practices	
  are	
  your	
  key	
  to	
  better	
  
relationships	
  with	
  your	
  kids	
  
	
  
Applying	
  these	
  practices	
  can	
  improve	
  your	
  chances	
  of	
  engaging	
  with,	
  and	
  
developing	
  open	
  relationships	
  that	
  equip	
  you	
  to	
  help	
  your	
  child	
  combat	
  the	
  
myriad	
  of	
  issues	
  they	
  face	
  in	
  this	
  face-­‐paced	
  world.	
  
	
  
I	
  wish	
  you	
  all	
  the	
  best.	
  	
  
	
  
	
   	
  
Contact	
  Jeanette	
  
To	
  find	
  out	
  more	
  about	
  
Seven	
  practices	
  workshops	
  
	
  
Web:	
  www.authenticfoundations.com.au	
  
Email:	
  Jeanette@authenticfoundations.com.au	
  
Mobile:	
  0404	
  003	
  096	
  
	
  
Conversations	
  With	
  Kids	
  practices	
  will	
  be	
  published	
  in	
  three	
  parts	
  in	
  the	
  Newfield	
  Institute	
  
Newsletter.	
  Part	
  1	
  was	
  first	
  published	
  on	
  25th
	
  February	
  2015.	
  Alan	
  Sieler	
  is	
  the	
  founder	
  and	
  
director	
  of	
  Newfield	
  Institute	
  and	
  a	
  world	
  leader	
  in	
  ontological	
  coaching.	
  He	
  has	
  made	
  this	
  
full	
  publication	
  available	
  in	
  advance.	
  	
  
	
  
www.newfieldinstitute.com.au	
  
	
  
	
  
	
  
	
  
	
  	
  
	
  
	
  
	
  

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Conversations with kids seven practices_final

  • 1.       Conversations  with  kids   Seven  practices     When  I  was  growing  up  I  was  told  to  listen  and  do  what  I  was  told,  when  I  was  told.    Conversations   were  more  like  ‘pearls  of  wisdom’  laced  with  standards,  judgments  and  statements  such  as;  ‘Just   do  what  you’re  told!’  or;  ‘No,  you’re  not  to  do  that!’  with  not  much  in  between.      Don’t  get  me   wrong,  my  parents  were  concerned  about  my  safety  and  becoming  a  functioning  adult  and  they  did   their  best.  I  got  by.         The   world   is   a   very   different   place   today   with   a   multitude   of   complex   issues   that   parents   and   children   are   faced   with   on   a   daily   basis.     Technology   has   seen   our   world   connected   like   never   before.    With  the  power  of  the  Internet  and  social  media,  we  see  a  relentless  influx  of  influences   that  we  can’t  control  that  with  a  click  of  a  mouse  can  take  hold  of  our  kids  and  before  we  can  blink,   the  damage  is  done.         This  may  seem  a  bit  like  a  scene  from  a  dooms  day  movie  but  there  is  good  news.    It  is  our  human   qualities  that  make  it  possible  to  combat  these  influences  while  our  children  are  growing  up,  and   we  can  do  that  through  conversation.    Sounds  simple  doesn’t  it?     Our  challenge  as  parents  is  to  be  positively  influential  so  that  our  kids  can  grow  up  have  the  best   chance   to   live   and   enjoyable   and   successful   life.   One   very   important   every   day   practice   at   our   disposal  to  positively  influence  our  children  is  conversations  –  for  it  is  through  conversations  that   we  relate,  get  things  done,  learn  to  live  together,  learn  about  the  world  and  develop  new  skills.  We   could  characterize  the  parenting  challenge  as  being  fundamentally  conversational  and  relational.       Part   of   this   challenge   is   to   develop   habitually   constructive   conversational   practices   –   just   like   a   ballet  dancer  or  a  basketball  player  must  develop  sound  practices  to  develop  their  skills,  parents   also  must  develop  sound  conversational  practices  that  foster  genuine  two-­‐way  relationships  with   their  children.  In  the  hurly  burly  nitty  gritty  business  of  everyday  family  life  of  simply  getting  things   done  in  the  never-­‐ending  number  of  household  and  parental  tasks  it  can  be  a  challenge  to  have  a   conversation  let  alone  do  it  constructively.  As  quickly  as  a  conversation  begins  it  can  end.    But  what   are  the  implications  of  a  conversation  ending  when  the  message  hasn’t  been  listened  to  the  way   you  intended  or  your  child  feeling  like  they  haven’t  been  understood  the  way  they  wanted?         Kids  are  constantly  changing  and  maturing  in  all  sorts  of  ways  and  it  can  be  hard  to  keep  up  with   these  changes.  Parents  need  to  make  constant  adjustments  and  changes  to  the  way  they  converse   to  influence  their  kids  in  more  productive  ways.  However,  parenting  is  not  an  easy  gig  and  there  is   no   perfect   parent   who   gets   it   right   all   the   time   believe   me!   Be   compassionate   to   yourself   and   remember  that  you  are  doing  your  best.    When  you  don’t  feel  constructive,  you’re  not  wrong.  The   conversation  perhaps  didn’t  end  up  how  you  intended  it,  however  there  is  always  something  to   learn,  and  a  different  approach.       These  seven  constructive  conversational  practices  can  be  used  with  your  kids  every  day  and  can   last  through  the  ages.      
  • 2.       Part  1   Practice  1:  Create  welcoming  conversational  spaces.   Snatch   opportunities   when   they   come:   We’re   all   busy.     So   it’s   really   important   to   find   those   opportunities  to  initiate  conversations.    The  more  little  moments  you  chat,  the  more  your  kids  will   feel  welcomed  into  and  part  of  conversation.    Finding  those  little  moments  while  you’re  in  your   ‘busyness’  can  be  a  great  start  and  as  simple  as;  while  putting  out  the  garbage,  putting  on  your   makeup,  changing  the  oil  in  the  car,  cooking  the  dinner,  washing  up,  doing  the  shopping,  taking  a   rest  or  driving  to  and  from  school  sport.       Quite  conversations:  These  are  the  conversations  you  have  without  distractions.  Find  the  time  at   least  once  a  day  to  have  a  conversation  without  interruption.  Whether  it’s  5  or  50  minutes,  these   conversations   must   be   uninterrupted.   That   means   stopping   everything   including   television,   Internet  and  social  media.    It’s  not  the  length,  but  the  quality  of  the  conversation  that  counts  which   includes  being  attentive….     Practice  2:  Listen.   Take  a  moment  now  to  have  think  about  a  recent  conversation  you  had  with  your  child  and  get  a   sense   of   how   long   it   took   before   you  provided   a  solution,   gave  advice   or   told   them   ‘how   it   is’.     When  we  do  this  our  kids  may  think  we  are  not  attuned  to  their  concerns.    Here  is  just  a  couple  of   ways  we  can  show  we  are  truly  tuned  in  and  listening…     Positioning:  It’s  really  important  that  your  child  can  sense  your  sincerity.    Whether  it’s  a  5  or  50   minute  conversation,  get  into  a  comfortable  position,  face  your  child  and  give  eye  contact.       Hold   the   space:   Wait   for   them   to   finish   speaking,   and   then   wait   some   more.     A   lot   of   learning   happens  in  the  space  between  the  words  and  yet  often  we  try  to  fill  up  the  space  with  ‘life  lessons’.     When   you   give   this   a   try,   over   time   you’ll   be   surprised   at   the   things   you   hear   like   your   child’s   concerns,  worldviews,  their  own  solutions  to  problems  and  even  some  of  their  deepest  fears.           Part  2   Practice  3:  Listen  for  concerns.     We  have  many  daily  conversations  to  address  our  children’s  behaviours,  but  what’s  underneath   behaviour?  Our  behaviour  is  always  about  taking  care  of  something  that  really  matters  to  us,  that   we  are  not  likely  to  be  aware  of  in  the  moment,  and  always  has  an  emotional  component.    An   important  component  of  listening  for  concerns  is  acknowledging  even  the  most  intense  emotions   and  allowing  the  expression  of  them  as  a  starting  point  to  understanding.    How  can  this  broaden   communication?  As  you  allow  this  emotional  space,  the  concerns  of  your  child  can  start  to  become   apparent  for  both  of  you.     Consider  this  scenario:    A  16  year  old  was  informed  he  had  to  move  to  another  part  of  Australia   with  his  family.  The  family  move  was  unprecedented  and  the  teenager  did  not  want  to  move  away   from  his  friends  and  his  sport.  He  tried  to  explain  his  position  to  his  parents  but  to  him,  they  didn’t   appear  to  listen.  The  subject  was  closed.  One  early  evening  he  ran  away  from  home.  When  his  
  • 3.     parents  found  him,  there  were  consequences  for  running  away  and  the  conversation  was  closed.   The  teenager  was  forced  to  move  regardless  of  his  reasons  for  wanting  to  stay.     What  message  did  the  approach  send  to  the  teenager?  His  concerns  were  less  important  than  his   parents   and   there   was   no   space   to   make   them   apparent.   Was   the   teen’s   behaviour   a   way   of   dealing  with  his  fears  for  making  such  a  big  transition  to  another  state  and  leave  behind  his  friends   and  the  sport  he  loved?  The  teenager  and  the  parents  had  a  particular  way  of  behaving  that  was   taking   care   of   their   individual   concerns   and   potentially   neither   got   to   fully   understand   the   perspective   of   the   other.   Even   if   the   move   was   non-­‐negotiable,   perhaps   some   shared   understanding   might   have   softened   the   blow   or   provided   a   space   for   the   teen   to   express   his   concerns  and  emotions,  and  negotiate  the  conditions  of  the  move.       A   rule   of   thumb:   In   relationships   everyone’s   concerns   matter.     Role   modeling   win-­‐win   conversations  is  an  important  step  in  the  development  of  social  skills  and  emotional  resilience  for  a   growing  child  and  for  nurturing  and  developing  the  relationships  we  have  with  our  children.       What   difference   would   it   make   if   you   took   the   time   before   or   during   the   conversation   to   ask   yourself:  “What  seems  to  be  really  important  for  my  child  right  now?”  “What  really  matters  for   them   in   this   situation?”   “How   come   they   are   reacting   or   behaving   this   way?”   Asking   these   questions  steps  you  into  the  shoes  of  your  child  and  can  be  an  instant  mood  changer.    When  we   want  to  change  behaviour,  first  consider  what  might  be  going  on  and  then  open  up  the  door  for   conversation.    You  may  ask  more  resourceful  questions  when  you  are  truly  listening  for  concerns.       Practice  4:  Ask  questions.     A  really  good  way  to  keep  a  conversation  flowing  is  to  ask  questions,  then  give  your  child  time  to   provide  a  response.    However  there  is  a  danger  of  having  an  expectation  of  a  response.    Kids  don’t   always  know  how  to  respond  or  what  to  respond  with  and  they  need  time  to  digest  the  question.     You  may  have  to  wait  for  another  day.  However,  it’s  important  to  be  genuinely  curious  rather  than   interrogative.    Remember  the  scenario  in  practice  3?  If  you  have  placed  yourself  in  the  position  of   your   child,   you   are   less   likely   to   enter   into   and   stay   in   the   conversation   in   an   unresourceful   emotional  state.       When   you   open   up   a   conversation   with   questioning   it   has   a   flow   on   effect   and   allows   the   conversation  to  evolve  over  time.    A  word  of  warning:  Avoid  questions  that  begin  with  ‘why’.  These   questions  automatically  send  a  message  that  you  might  be  questioning  their  intent  or  judging  an   action  –  ‘why’  questions  can  be  conversation  ‘stoppers’.    Open-­‐ended  questions  such  as  those  that   begin   with   what,   how   and   when   are   conversation   ‘starters’.   The   following   examples   of   conversation   starters   can   help   your   child   express   how   they   are   feeling   and   articulate   their   perspective.  In  the  example  above  you  might  be  tempted  to  ask:  “Why  did  you  run  away?”    While   this  seems  like  a  perfectly  reasonable  question,  it  may  turn  into  a  conversation  stopper.  What  if   you  were  to  reframe  the  question  by  beginning  with  ‘How’  or  ‘what’?  For  example:   “How  can  you  help  me  to  understand  what’s  going  on  for  you?”   “What  are  you’re  your  concerns  that  I  am  not  seeing?”   These  two  conversation  starters  could  lead  to  further  exploration  about  the  teen’s  concerns  for   moving,  plus  help  to  negotiate  ways  to  make  the  move  work  for  everyone.  Further  exploration  and   understanding  perspectives  might  go  something  like  this:     “How  does  this  affect  you?”    
  • 4.     “What  would  you  do  if  you  were  me  in  this  situation?”   There’s  a  lot  to  learn  in  a  conversation  with  open-­‐ended  questions  and  you  may  be  surprised  at   what  appears.       Reminder:  Stay  attuned  to  their  concerns  and  sense  your  emotions  –  they  may  shift  a  few  times   even  as  the  conversation  evolves.       Practice  5:  Shared  understanding.     Many  conversations  can  be  matter  of  fact,  daily  conversing  with  no  intent  to  seek  an  outcome.   These   are   great   conversations   to   have   with   your   kids   and   can   be   laced   with   humour   and   joy.   However  we  all  know  they  are  not  all  like  that.       Reflection:  Think  of  a  time  where  you’ve  come  out  of  a  conversation  feeling  like  you  haven’t  been   understood.  Now  think  of  a  time  you’ve  come  out  of  a  conversation  and  found  that  the  person   speaking  to  you  didn’t  make  much  sense.    Conversational  practice  is  not  easy.  We  all  have  different   interpretations  and  perceptions  that  are  sometimes  difficult  to  understand.       The   world   is   full   of   assumptions   and   we   humans   are   really   good   at   sending   messages   in   our   conversations  that  we  assume  have  been  received  the  way  we  intended.  It’s  very  easy  to  fall  into   the  trap  of  making  assumptions  and  jumping  to  conclusions  that  we  have  been  understood.  A  great   indicator  that  we  haven’t  been  understood,  is  when  whatever  it  was  you  wanted  to  change,  didn’t   change.  It  is  the  response  (behaviours  and  actions)  of  the  listener  that  tells  us  if  our  message  has  or   has  not  been  understood.       Listening  involves  hearing  the  words  someone  is  speaking  and  continually  interpreting  those  words   plus  the  non-­‐verbal  gestures.  If  I  want  my  speaking  to  be  taken  on  board,  I  need  to  make  sure  the   words  I  speak  and  the  non-­‐verbal  gestures  I  use  take  into  consideration  how  the  listener  might   receive  it.       Unique  to  all  humans  is  our  capacity  and  need  to  make  meaning  of  things  in  order  to  coordinate   and   cooperate   together.   Because   this   human   characteristic   is   so   vital   to   living,   it’s   even   more   important  to  make  sure  our  message  is  being  received  in  the  way  it  was  intended.    It  can  take  many   conversations  over  time  to  come  to  a  shared  understanding.    Here  is  a  great  way  to  start:     Before  initiating  a  conversation  to  address  a  concern  try  asking  yourself  these  questions:   “What  is  the  reason  I  want  this  conversation?”     “Is  there  a  particular  outcome  I  am  wanting,  and  what  is  that?”   “How  can  I  make  sure  my  message  is  clear  and  as  I  intend  it?”       When  these  points  become  clear,  you  will  enter  into  the  conversation  from   a  more  resourceful   emotional  space,  and  its  more  likely  you  will  be  heard  the  way  you  intended.    Gaining  your  own   clarity  first,  will  help  your  child  understand  why  you  are  having  the  conversation  in  the  first  place,   which  can  place  them  in  a  better  emotional  conversational  space.    On  the  flip  side,  when  you  role   model  these  practices,  you  teach  your  children  to  be  great  conversationalists.      
  • 5.     Accusations  and  emotions  such  as  anger  and  frustration  shut  down  the  conversation  and  negate   the  sharing  of  perspectives  that  might  just  have  some  deeper  underlying  issues  at  play.  Keep  the   conversation  open  by  gaining  clarity  and  shared  understanding,  and  remember  practice  3,  listen  for   concerns.       Part  3   Practice  6:  Choose  your  mood.   The  right  conversation  in  the  wrong  mood  is  the  wrong  conversation.     Why   do   moods   matter?   Because   moods   and   emotions   continually   shape   our   perceptions   and   behaviours.  You  may  be  annoyed,  frustrated  or  hurt,  but  going  into  a  conversation  in  these  moods   with  a  harsh  tone  can  rapidly  throw  you  and  your  child  into  combat,  which  shuts  down  any  chance   of  shared  understanding.  Shared  understanding  allows  both  parent  and  child  to  work  through  the   concern  calmly,  and  ultimately  come  to  a  resolution.  Try  to  clearly  identify  your  own  moods  then   go  into  the  conversation  with  a  healthy  dose  of  curiosity  about  what  might  be  sitting  behind  the   problem  or  behaviour.    Remember  practice  2,  listen  and  hold  the  space.       Practice  7:  Build  trust.     Trust   is   the   glue   that   holds   relationships   together.   It   is   about   feeling   cared   for,   which   includes   feeling  treated  fairly  and  listened  to.         When  we  trust  someone,  we  believe  (sometimes  unconsciously)  that  they  are  likely  to  take  care  of   our   concerns.     Trust   emerges   from   the   myriad   of   conversations   we   have   with   our   children.     It   means  making  sure  we  are  keeping  our  promises  and  letting  them  know  in  all  sorts  of  ways  that   they   are   loved.   It   also   means   setting   and   maintaining   behavioural   boundaries   and   ensuring   consistency  in  what  you  insist  is  important  so  your  expectations  are  clear.         Because  trust  emerges  from  how  we  converse  and  relate  everyday  dealings  with  our  children,  it   requires  commitment  and  ongoing  practice.  In  a  moment  without  notice  it  can  be  compromised,   with  one  harsh  word,  or  one  gesture  that  sends  the  wrong  message.  When  our  children  trust  us   they  will  be  more  likely  to  come  to  us  with  their  concerns.       When  you  practice  the  first  6  practices  consistently,  you  will  start  to  show  up  as  someone  your   children  can  come  to  when  they  have  a  problem.    Your  child  will  strongly  believe  you  are  genuine  in   what  you  say  and  are  attuned  to  their  concerns.    Building  a  strong  foundation  for  trust  requires   leading  by  example.       Being  involved  in  conversations  with  genuine  concern  will  strengthen  connections,  send  a  beautiful   message  and  illuminate  the  inner  being  of  your  child.                
  • 6.                     The  seven  practices  are  your  key  to  better   relationships  with  your  kids     Applying  these  practices  can  improve  your  chances  of  engaging  with,  and   developing  open  relationships  that  equip  you  to  help  your  child  combat  the   myriad  of  issues  they  face  in  this  face-­‐paced  world.     I  wish  you  all  the  best.           Contact  Jeanette   To  find  out  more  about   Seven  practices  workshops     Web:  www.authenticfoundations.com.au   Email:  Jeanette@authenticfoundations.com.au   Mobile:  0404  003  096     Conversations  With  Kids  practices  will  be  published  in  three  parts  in  the  Newfield  Institute   Newsletter.  Part  1  was  first  published  on  25th  February  2015.  Alan  Sieler  is  the  founder  and   director  of  Newfield  Institute  and  a  world  leader  in  ontological  coaching.  He  has  made  this   full  publication  available  in  advance.       www.newfieldinstitute.com.au