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25       TH


Sage ACT!
                                                                                                                     Anniversary
                           What’s New Brief                                                                            Edition




Propel Your Sales and Marketing Success with                                                 RELEASE SNAPSHOT
Contemporary Trends in Sage ACT! 2013                                                        Sage ACT! Premium Mobile1
                                                                                             Travel light and stay connected to
Business never rests and neither should your technology. Celebrating 25 years of serving
the Contact and Customer Management needs for small businesses and sales teams,              your business with real-time mobile
Sage ACT! 2013 delivers contemporary new features and enhancements that help you             access from your iPhone®, iPad®,
leverage the latest trends in mobility, social media, and e-marketing to propel your sales   or AndroidTM device.
and marketing success.
                                                                                             Social Updates2
Travel Light and Stay Connected to Your Business with Sage ACT!                              Capitalise on added customer
                                                                                             insight by viewing a collection of
Premium Mobile                                                                               your contact’s last 25 posts made
You’re going places. And to keep that momentum going, it’s critical that your business       on LinkedIn® and Facebook®.
command centre go with you. With Sage ACT! Premium Mobile you can stay connected
to your business by accessing your Sage ACT! Premium contact, calendar, and
                                                                                             Social Sharing
opportunity details from your iPhone®, iPad® or AndroidTM device.
                                                                                             Extend your reach beyond just
No more struggling to recall fuzzy details, or worse, be at a total disadvantage with old    email by automatically posting
information. Stay productive and keep your conversations fluid with the convenience of       your Sage E-marketing for ACT!3
using familiar functionality to instantly view and capture important customer details in     campaigns to popular social media
real time. Move forward confidently, knowing accurate updates are securely shared in         sites and allowing recipients to
the database as soon as you touch the save button. All the robust functionality you’re       share with their network.
accustomed to, now with easier access and immediate updates. Best part, Sage ACT!
Premium Mobile is included with your upgrade to Sage ACT! Premium!
                                                                                             Smart Task Enhancements
And recommended for Sage ACT! Pro users, subscription-based Sage ACT! Connect                Save even more time because Smart
continues to deliver Sage ACT! contact and calendar details to a broad range of mobile       Tasks now run even when Sage
devices5 so you can easily work and be productive from wherever you are.                     ACT! is closed4, and automatically
                                                                                             update record fields once your
                                                                                             selected conditions are met.

                                                                                             Usability Improvements
                                                                                             Benefit from new, intuitive wizards
                                                                                             for remote database creation,
                                                                                             moving and sharing databases, and
                                                                                             a streamlined download experience.




                                                                                              Real-time, mobile access to your
                                                                                              Sage ACT! Premium contact,
                                                                                              calendar, and opportunity details
                                                                                              from your iPhone®, iPad® or
                                                                                              AndroidTM device.




                                                                                                   For more information
                                                                                                     contact your Sage
                                                                                                  Business Partner or call
                                                                                                   us 0845 111 77 33 to
                                                                                                  find our who your local
                                                                                                    Business Partner is.
Capitalise on Added Customer Insight with Social Updates
Social media gives you a fast, simple way to stay close to the things your customers care about. Sage ACT! helps you capitalise
on this unique insight by integrating with popular social media services and pulling your customer’s recent posts together into one,
centralised view on their contact record. Once your “Connect” or “Friend” link is made, Sage ACT! Social Updates2 provides you
with an insider’s-look by displaying a collection of your customer’s last 25 posts to LinkedIn® and Facebook®, as privacy access
allows. You’ll develop a greater understanding of your customer’s needs, opinions, and life events so you can act swiftly with a
personalised phone call or a meaningful sales offer and message. Imagine the edge you’ll have!


   Gain an insider’s-perspective
   through a centralised view of
   your contact’s last 25 posts
   made on LinkedIn® and
   Facebook®.




           Share with




                                                                                            Extend Your Reach with the
                                                                                            Power of Social Sharing.
                                                                                            Sage E-marketing for ACT!3 gives you
                                                                                            a simple way to grow your business by
                                                                                            regularly communicating with your contacts.
                                                                                            Create and send professional, eye-catching
                                                                                            email campaigns that fit the style of your
                                                                                            brand.

                                                                                            Then, extend your reach beyond just email
                                                                                            addresses when you push your messages
                                                                                            to LinkedIn®, Facebook®, and Twitter®
                                                                                            using Social Sharing. Go viral! Add social
                                                                                            media sharing icons to your email footer so
                                                                                            recipients can help spread your message to
                                                                                            their social networks.




   Automatically post your e-marketing messages to your LinkedIn, Facebook, and Twitter pages.
Put More Time Back on Your Side with Smart Tasks
Your time is too valuable to get bogged down in a mountain of administrative tasks. Sage ACT! Smart Tasks help you handle the things
you need to get done every day by automating key activities based on steps you define, like sending a welcome email6 to a new customer.
Apply built-in Smart Tasks right out-of-the-box, make changes to fit your specific needs, or easily create your own.

                                                                                        And with new enhancements, you can save
                                                                                        even more time because Smart Tasks now run
                                                                                        offline from your server, so your designated
                                                                                        steps keep moving forward, even when Sage
                                                                                        ACT! is closed4. In addition, new data/field
                                                                                        triggers7 automatically update record fields
                                                                                        once your selected conditions are met, from
                                                                                        that point forward. For example, changing the
                                                                                        status to Closed-Won once the opportunity has
                                                                                        reached the sales fulfillment stage, resulting in
                                                                                        a reminder to send a new customer welcome
                                                                                        kit. With Smart Tasks, it’s like having your own
                                                                                        personal assistant to take care of the small
                                                                                        details so you can focus on taking care of
                                                                                        business.



                                                                                         Save precious time with data/field
                                                                                         triggers7 that automatically update
                                                                                         records once conditions are met.




                                                                                              “I love that [Sage] ACT! is
                                                                                              keeping up with the times!
                                                                                                I still love this program!
                                                                                              Can’t beat it for SmallBiz.”

                                                                                                Sage ACT! 2013 Beta
                                                                                                    Participant8
Sage ACT!                      What’s New Brief



What’s New Since Your Version
A multitude of product innovations, feature enhancements,
and business-critical services have been introduced since
                                                                                                                                                                                                                         Sage ACT! Premium Mobile1
your version. Check out what you could be doing with




                                                                                                                                                                                                        Sage ACT! 2013
                                                                                                                                                                                                                         with Opportunities
Sage ACT! 2013 to propel your sales and marketing success.
                                                                                                                                                                         Sage ACT! Premium Mobile1                       Social Updates2




                                                                                                                                                        Sage ACT! 2012
                                                                                                                                                                         Mobile access with Sage ACT!                    Offline Smart Tasks4
                                                                                                                                                                         Connect3,5
                                                                                                                          Smart Tasks                                                                                    Smart Tasks with data/field
                                                                                                                                                                         Social Sharing with Sage



                                                                                                         Sage ACT! 2011
                                                                                                                                                                                                                         triggers7
                                                                                                                          Microsoft Outlook                              E-marketing for ACT!3
                                                                                                                          contact and calendar sync                                                                      Optimised download and
                                                                                                                                                                         Sage ACT! Scratchpad                            install experience
                                                                                                                          Direct import from Excel ,
                                                                                                                                                  ®

                                                                            Web Info tab                                  no .csv required                               Universal search                                Usability improvements based
                                                        ACT! by Sage 2010




                                                                                                                                                                                                                         on customer feedback
                                                                            Email marketing with                          Works with Microsoft Office                    Gmail integration
                                                                                                                                                                              ®

                                                                            Sage E-marketing for ACT!3                    2010 and Windows®7                                                                             New wizards for remote
                                                                                                                                                                         Google® Contacts and
                                                                                                                                                                                                                         database creation, plus
                                                                            Reports view                                                                                 Google Calendar™ sync
                                                                                                                                                                                                                         database moving and sharing
                                                                            Simplified navigation                                                                        Works with Internet
                      Related contacts
                                                                            Welcome page                                                                                 Explorer®9 and Firefox®4
ACT! by Sage 2009




                      Seamless interaction with
                      Microsoft® Outlook® email                             Customisable opportunities




                          Unsupported Version
                    Not Available for Upgrade Pricing



Important Notes:
For Sage ACT!: Review Sage ACT! system requirements at www.ACT.com/SystReq. You must purchase one license of Sage ACT! per user. Scalability varies based
on hardware, size, and usage of your database. Visit www.ACTsolutions.com or contact your add-on product provider to determine compatibility for your add-on
products. For Sage Connected Services for ACT!: The mobile component of Sage ACT! Connect requires an active data plan. You are responsible for all data
related charges to your mobile phone. To facilitate mobile setup, Sage ACT! Connect sends a text message to your mobile phone. Based on your wireless plan, you
may receive an extra charge from your carrier for this text message. Sage E-marketing for ACT! is powered by Swiftpage™.
1	          Sage ACT! Premium Mobile requires set-up and configuration of Sage ACT! Premium (access via web). Data access available via active Internet connection from
	           supported device browsers. Review Sage ACT! system requirements at www.ACT.com/SystReq. You are responsible for all data-related charges to your device.
2	          This feature is not available in Sage ACT! Premium (access via web).
3	          Requires additional subscription.
4	          Sage E-marketing for ACT! steps will not run offline.
5	          Review Sage ACT! Connect system requirements at www.ACT.com/ConnectSystReq to confirm supported mobile phones, tablets, and web browsers.
6	          The Sage ACT! Email Client is not available for use with Smart Tasks. However, emails can be sent via subscription-based Sage E-marketing for ACT!.
7	          Data/field triggers are only available in Contact and Opportunity entities.
8	          Customer is a participant in the Sage ACT! 2013 Beta Program and may be eligible for participation-based incentives.
*Sage ACT! Certified Consultants are third-party vendors. Sage and its affiliates are in no way liable or responsible for claims made related to the services provided by
third-party vendors.



© 2012 Sage Software, Inc. All rights reserved. Sage, the Sage logos, ACT!, and the Sage product and service names mentioned herein are registered trademarks or
trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are the property of their respective owners.




Sage (UK) Limited, North Park,
Newcastle upon Tyne, NE13 9AA
www.sage.co.uk
Tel: 0800 33 66 33 Fax: 0845 245 0297                                                                                                                                                                                          Business Partner
© Sage (UK) Limited 2012 registered in England No.1045967 08/12

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Sage act! 2013 whats new guide

  • 1. 25 TH Sage ACT! Anniversary What’s New Brief Edition Propel Your Sales and Marketing Success with RELEASE SNAPSHOT Contemporary Trends in Sage ACT! 2013 Sage ACT! Premium Mobile1 Travel light and stay connected to Business never rests and neither should your technology. Celebrating 25 years of serving the Contact and Customer Management needs for small businesses and sales teams, your business with real-time mobile Sage ACT! 2013 delivers contemporary new features and enhancements that help you access from your iPhone®, iPad®, leverage the latest trends in mobility, social media, and e-marketing to propel your sales or AndroidTM device. and marketing success. Social Updates2 Travel Light and Stay Connected to Your Business with Sage ACT! Capitalise on added customer insight by viewing a collection of Premium Mobile your contact’s last 25 posts made You’re going places. And to keep that momentum going, it’s critical that your business on LinkedIn® and Facebook®. command centre go with you. With Sage ACT! Premium Mobile you can stay connected to your business by accessing your Sage ACT! Premium contact, calendar, and Social Sharing opportunity details from your iPhone®, iPad® or AndroidTM device. Extend your reach beyond just No more struggling to recall fuzzy details, or worse, be at a total disadvantage with old email by automatically posting information. Stay productive and keep your conversations fluid with the convenience of your Sage E-marketing for ACT!3 using familiar functionality to instantly view and capture important customer details in campaigns to popular social media real time. Move forward confidently, knowing accurate updates are securely shared in sites and allowing recipients to the database as soon as you touch the save button. All the robust functionality you’re share with their network. accustomed to, now with easier access and immediate updates. Best part, Sage ACT! Premium Mobile is included with your upgrade to Sage ACT! Premium! Smart Task Enhancements And recommended for Sage ACT! Pro users, subscription-based Sage ACT! Connect Save even more time because Smart continues to deliver Sage ACT! contact and calendar details to a broad range of mobile Tasks now run even when Sage devices5 so you can easily work and be productive from wherever you are. ACT! is closed4, and automatically update record fields once your selected conditions are met. Usability Improvements Benefit from new, intuitive wizards for remote database creation, moving and sharing databases, and a streamlined download experience. Real-time, mobile access to your Sage ACT! Premium contact, calendar, and opportunity details from your iPhone®, iPad® or AndroidTM device. For more information contact your Sage Business Partner or call us 0845 111 77 33 to find our who your local Business Partner is.
  • 2. Capitalise on Added Customer Insight with Social Updates Social media gives you a fast, simple way to stay close to the things your customers care about. Sage ACT! helps you capitalise on this unique insight by integrating with popular social media services and pulling your customer’s recent posts together into one, centralised view on their contact record. Once your “Connect” or “Friend” link is made, Sage ACT! Social Updates2 provides you with an insider’s-look by displaying a collection of your customer’s last 25 posts to LinkedIn® and Facebook®, as privacy access allows. You’ll develop a greater understanding of your customer’s needs, opinions, and life events so you can act swiftly with a personalised phone call or a meaningful sales offer and message. Imagine the edge you’ll have! Gain an insider’s-perspective through a centralised view of your contact’s last 25 posts made on LinkedIn® and Facebook®. Share with Extend Your Reach with the Power of Social Sharing. Sage E-marketing for ACT!3 gives you a simple way to grow your business by regularly communicating with your contacts. Create and send professional, eye-catching email campaigns that fit the style of your brand. Then, extend your reach beyond just email addresses when you push your messages to LinkedIn®, Facebook®, and Twitter® using Social Sharing. Go viral! Add social media sharing icons to your email footer so recipients can help spread your message to their social networks. Automatically post your e-marketing messages to your LinkedIn, Facebook, and Twitter pages.
  • 3. Put More Time Back on Your Side with Smart Tasks Your time is too valuable to get bogged down in a mountain of administrative tasks. Sage ACT! Smart Tasks help you handle the things you need to get done every day by automating key activities based on steps you define, like sending a welcome email6 to a new customer. Apply built-in Smart Tasks right out-of-the-box, make changes to fit your specific needs, or easily create your own. And with new enhancements, you can save even more time because Smart Tasks now run offline from your server, so your designated steps keep moving forward, even when Sage ACT! is closed4. In addition, new data/field triggers7 automatically update record fields once your selected conditions are met, from that point forward. For example, changing the status to Closed-Won once the opportunity has reached the sales fulfillment stage, resulting in a reminder to send a new customer welcome kit. With Smart Tasks, it’s like having your own personal assistant to take care of the small details so you can focus on taking care of business. Save precious time with data/field triggers7 that automatically update records once conditions are met. “I love that [Sage] ACT! is keeping up with the times! I still love this program! Can’t beat it for SmallBiz.” Sage ACT! 2013 Beta Participant8
  • 4. Sage ACT! What’s New Brief What’s New Since Your Version A multitude of product innovations, feature enhancements, and business-critical services have been introduced since Sage ACT! Premium Mobile1 your version. Check out what you could be doing with Sage ACT! 2013 with Opportunities Sage ACT! 2013 to propel your sales and marketing success. Sage ACT! Premium Mobile1 Social Updates2 Sage ACT! 2012 Mobile access with Sage ACT! Offline Smart Tasks4 Connect3,5 Smart Tasks Smart Tasks with data/field Social Sharing with Sage Sage ACT! 2011 triggers7 Microsoft Outlook E-marketing for ACT!3 contact and calendar sync Optimised download and Sage ACT! Scratchpad install experience Direct import from Excel , ® Web Info tab no .csv required Universal search Usability improvements based ACT! by Sage 2010 on customer feedback Email marketing with Works with Microsoft Office Gmail integration ® Sage E-marketing for ACT!3 2010 and Windows®7 New wizards for remote Google® Contacts and database creation, plus Reports view Google Calendar™ sync database moving and sharing Simplified navigation Works with Internet Related contacts Welcome page Explorer®9 and Firefox®4 ACT! by Sage 2009 Seamless interaction with Microsoft® Outlook® email Customisable opportunities Unsupported Version Not Available for Upgrade Pricing Important Notes: For Sage ACT!: Review Sage ACT! system requirements at www.ACT.com/SystReq. You must purchase one license of Sage ACT! per user. Scalability varies based on hardware, size, and usage of your database. Visit www.ACTsolutions.com or contact your add-on product provider to determine compatibility for your add-on products. For Sage Connected Services for ACT!: The mobile component of Sage ACT! Connect requires an active data plan. You are responsible for all data related charges to your mobile phone. To facilitate mobile setup, Sage ACT! Connect sends a text message to your mobile phone. Based on your wireless plan, you may receive an extra charge from your carrier for this text message. Sage E-marketing for ACT! is powered by Swiftpage™. 1 Sage ACT! Premium Mobile requires set-up and configuration of Sage ACT! Premium (access via web). Data access available via active Internet connection from supported device browsers. Review Sage ACT! system requirements at www.ACT.com/SystReq. You are responsible for all data-related charges to your device. 2 This feature is not available in Sage ACT! Premium (access via web). 3 Requires additional subscription. 4 Sage E-marketing for ACT! steps will not run offline. 5 Review Sage ACT! Connect system requirements at www.ACT.com/ConnectSystReq to confirm supported mobile phones, tablets, and web browsers. 6 The Sage ACT! Email Client is not available for use with Smart Tasks. However, emails can be sent via subscription-based Sage E-marketing for ACT!. 7 Data/field triggers are only available in Contact and Opportunity entities. 8 Customer is a participant in the Sage ACT! 2013 Beta Program and may be eligible for participation-based incentives. *Sage ACT! Certified Consultants are third-party vendors. Sage and its affiliates are in no way liable or responsible for claims made related to the services provided by third-party vendors. © 2012 Sage Software, Inc. All rights reserved. Sage, the Sage logos, ACT!, and the Sage product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are the property of their respective owners. Sage (UK) Limited, North Park, Newcastle upon Tyne, NE13 9AA www.sage.co.uk Tel: 0800 33 66 33 Fax: 0845 245 0297 Business Partner © Sage (UK) Limited 2012 registered in England No.1045967 08/12