1. JEFFREY GANAHL
Telephone: (706)294-4917 San Antonio,Texas
E-Mail:ganjj2691@gmail.com
OPERATIONS MANAGEMENT PROFESSIONAL
Consummate ManagementProfessional withover 17years of demonstratedsuccessinadministrative,technical,and
supervisory positionswithinthe government/militaryindustry. Expertise includeseffectiveproblem solving,abilityto
continuouslyimproveprocessesandefficiency,andtalent to train and developcompetentleaders.Successfulin
strategic planning,establishing,implementing,andenforcingpoliciesandprocedures,projectandprogram
management,andmanagementskills. Corecompetenciesinclude:
 Strategic Planning  ContinuousProcessImprovement  ProjectManagement
 OperationsManagement  OrganizationalDevelopment  EfficiencyImprovement
 Multi-SiteOperations  LeadershipDevelopment  Problem Solving
 CustomerService  Policies&Procedures  EmployeeTraining&Development
PROFESSIONAL ACHIEVEMENTS
Management: Ledover500 employeesfrom multipleproductlinesbytraining,mentoring,andmanagingdaily
operations.Result:Organizationrealized a50% increasein productivity,whichgarneredpersonalaccolades.
- Plannedandcoordinatedthetransfer of a year-long projectfrom oneteam to another by prioritizingefforts,
schedulingtransportationforpersonnelandequipment,andsupervisingexecutionofthe plan. Result:Achieved
organizationmangergoalof safelyreturning 195 members from 12differentlocations tothe UnitedStates from
Afghanistan.
ContinuousProcessImprovement: Developedreportingformattofacilitatebetter flow of time-sensitive
informationduringhighlystressful operations.Result:Increasedconfidenceofleadershipandcustomers,ensured
100%legal compliance,andincreasedoperationssuccess.
EfficiencyImprovement:Developed processesforquickerresponsetocustomerrequestsfor informationduring
stressful deploymentsinsupport of nationalpolicy;established improvedtrackingsystem and adherencetofirmer
timelines.Result:100%satisfaction,establishedtrustwith customers,andimprovedcustomerunderstandingof
supportcapabilities.
ProblemSolving: Displayed personalinitiative,by authoringanalytic assessmentofhighlyimportantgroupkey to
U.S. successinsouthernIraq. Result:Changednational policyconcerninggroup,savingmanyAmericanandIraqi
lives.
Resolved issueof overcrowdingin school specialneedsprogramsbycurbingtheacceptanceofunqualified
applicants. Pioneerednewapplicationprocedurestobetter identifydisqualifyingfactors. Result: Saved thousands
of dollars inservicesandfreed servicecoordinatorstofocuson intendedstudents.
Leadership Development: Developedandmentored 5productlinemanagersbycoachingandtrainingtomeet
higher-leveloperationalneeds.Result:3of5 linemanagerspromoted,withtwo attaining highestpossiblelevel.
- Utilized extensive experienceandmentoringto trainand advise multipleseniormanagersnewtothe organization
on technical andpolicymatters duringunfamiliarscenarios.Result:Betterpreparedleaderstomakesound, timely
decisionsaffectingemployees.

2. Jeffrey Ganahl|(706) 294-4917| ganjj2691@gmail.com Page 2
PROFESSIONAL ACHIEVEMENTS (continued)
Employee Training and Development: Implementednewtrainingprogramfora specific jobfield throughcreation
of new qualificationstandardsanddevelopmentofmethodsfor sustaining skillsandperformanceevaluation.
Result:75%increasein qualified employees availabletosupportvarious nationalinterests.
- Trained2foreignmilitaryanalysts onU.S. governmentproceduresandmethodsbycoaching,mentoring,improving
Englishlanguageskills,andusingcross-culturalunderstanding.Result: Increased analyticreporting by300%
andaccuracyby150%.
Policies &Procedures: Authoredandinstituted newtrainingpolicyrequiringspecific training curriculum forhighly
technical jobfieldsbyfacilitatingmeetings,settingschedules,andcollaboratingwithmultipleteams.Result:Policy
adoptedby organizationfor all employeesincertainfields.
ProgramManagement: Supervisedthe designandimplementationofan Analyst TrainingProgramthrough
mentoring,facilitatingworkgroups,andestablishingguidelines. Result:Increasedpoolofqualifiedanalystsby over
400%,exceededorganizationstaffinggoals.
ProjectManagement: Drove the start-up ofa new project byprioritizationof effort, divisionof labor,and
scheduling.Result:Projectbecame themostviable of five tasked projects.
- Supervised the start-up of 5 newprojectsinvolving a multi-national team ofspecialists;Establishedbusinessrules
andreportingprocedures,andtrainedinexperiencedworkers.Result:Allowed National Agencyto better collect
foreignintelligence.Receivedpersonalrecognitionfrom AgencyDirector.
PROFESSIONAL EXPERIENCE
School Information Assistant,BahrainMiddle/HighSchool Manama,Bahrain Jun 2014 – Dec 2014
UnitedStates DepartmentofDefenseDependentSchools
UNITEDSTATESMARINECORPS(1990–2012)VARIOUSLOCATIONS-WORLDWIDE
OperationsManager/TrainingManager/DirectorofAnalysis,CampPendleton,CA Jan 2010 – Sep 2012
1st Radio Battalion
OperationsManager/AssistantSupervisor,Augusta,GA Dec 2004 – Dec 20092
NationalSecurityAgency andCompany“D” Marine Cryptologic SupportBattalion
Supervisor /OperationsManager /SeniorAdvisor,KaneoheBay, HI Dec 2001 – Dec 2004
3d RadioBattalion
Instructor,SanAngelo, TX Jul 1999 – Dec 2001
GoodfellowAir ForceBase
DeputyMissionSupervisor/SeniorAnalyst, Augusta, GA Jun 1997 – Jun 1999
NationalSecurityAgency andCompany“D” MarineCryptologic SupportBattalion
Analyst/ Linguist/Trainee, SanDiego& Monterey, CA; San Angelo, TX;KaneoheBay, HI Dec 1990 – Dec 1997
EDUCATION
 BachelorofSciencedegreeinLiberalArts, ExcelsiorCollege,Albany, NY, 3.98 GPA
ADDITIONAL INFORMATION
 ProficientinMicrosoftOffice(Word, Outlook,PowerPoint,Excel)