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Opening Up Education
Opening Up Education
The Collective Advancement of Education through
Open Technology, Open Content, and Open
Knowledge




Edited by
Toru Iiyoshi and M. S. Vijay Kumar

Foreword by John Seely Brown




The Carnegie Foundation for the Advancement of
Teaching

The MIT Press
Cambridge, Massachusetts
London, England
© 2008 Massachusetts Institute of Technology

All rights reserved. No part of this book may be reproduced in any form by any
electronic or mechanical means (including photocopying, recording, or informa-
tion storage and retrieval) without permission in writing from the publisher.

This Creative Commons Edition is available through the generous support of the
Carnegie Foundation for the Advancement of Teaching.

For information about special quantity discounts, please email special_sales@
mitpress.mit.edu

This book was set in Sabon by SNP Best-set Typesetter Ltd., Hong Kong.

Printed and bound in the United States of America.

Library of Congress Cataloging-in-Publication Data

Opening up education : the collective advancement of education through open
technology, open content, and open knowledge / edited by Toru Iiyoshi and
M. S. Vijay Kumar.
     p. cm.
   Includes bibliographical references and index.
   ISBN 978-0-262-03371-8 (hardcover : alk. paper)
   1. Distance     education—Computer-assisted       instruction. 2. Education,
Higher—Effect       of     technological    innovations     on. 3. Educational
technology. 4. Open learning. I. Iiyoshi, Toru. II. Kumar, M. S. Vijay.
LC5800.O678 2008
378.1′758—dc22
                                                                   2007039375

10 9 8 7 6 5 4 3 2 1
To our wives and sons—
          Hiromi, Rukmini, Ken, Suhas, and Taku
—whose support and encouragement makes this important work
                        possible.
Foreword: Creating a Culture of Learning




How could I say no? When approached by Toru and Vijay to participate
in the workshop bringing the authors of this influential book together
to discuss their preliminary chapter drafts, I was intrigued. After all, the
challenges that we face in education today are daunting, and the editors
had assembled quite an impressive company who were struggling to find
ways through education to respond to those challenges. The world
becomes more complex and interconnected at a lightning-fast pace, and
almost every serious social issue requires an engaged public that is not
only traditionally literate, but adept in a new, systemic literacy. This new
literacy requires an understanding of different kinds of feedback systems,
exponential processes, the unintended consequences inherent in evolving
social systems, etcetera. In addition, the unrelenting velocity of change
means that many of our skills have a shorter shelf life, suggesting that
much of our learning will need to take place outside of traditional school
and university environments. It is also unlikely that sufficient resources
will be available to build enough new campuses to meet the growing
demand for higher education, at least not the sort of campuses we have
traditionally built for colleges and universities. Nor is it likely that
current methods of teaching and learning will suffice to prepare students
for the lives they will lead in the twenty-first century.
   In response, we need to find a way to reconceptualize many twentieth-
century education models, and at the same time reinforce learning outside
of formal schooling. There may be powerful ways to blur the distinction
between formal learning and informal where both turn on the social life
of learning. Of course, we need to get back to basics—refining the most
xii   Foreword


effect modes of teaching, mentoring, and coaching, but we also should
put some thought to informal teaching to support the inevitability and
necessity of informal learning.
   Fortunately, the networked age might be the “silver bullet” that will
provide a way to both improve education and to set the stage for a nec-
essary culture of learning. In the digital age, communities self-organize
around the Internet, which has created a global “platform” that has
vastly expanded access to all sorts of resources including formal and
informal educational materials. The Internet has also fostered a new
culture of sharing, one in which content is freely contributed and dis-
tributed with few restrictions.
   The latest evolution of the Internet, the so-called Web 2.0 has blurred
the line between producers and consumers of content and has shifted
attention from access to information toward access to other people. New
kinds of online resources—such as social networking sites, blogs, wikis,
and virtual communities—have allowed people with common interests
to meet, share ideas, and collaborate in innovative ways. Indeed, the Web
2.0 is creating a new kind of participatory medium that is ideal for sup-
porting multiple modes of learning. Two of those include social learning,
based on the premise that our understanding of content is socially con-
structed through conversations about that content and through grounded
interactions around problems or actions. The focus is not so much on
what we learn but on how we learn.
   The second, perhaps even more significant, aspect of social learning,
involves not only “learning about” the subject matter but also “learning
to be” a full participant in the field. This involves acquiring the practices
and norms of established practitioners in that field or acculturating
into a community of practice. By entering into this community, you are
required to assimilate the sensibilities and ways of seeing the world
embodied within that community. And this is exactly what happens if
you want to join an open source community with their key practices and
expected contributions.
   A culture of sharing, augmented with a culture of participation now
made more feasible than ever with the Internet and Web 2.0 platforms
will most likely start with the students themselves, as we see so vividly
in both the complex massively multiplayer game worlds and the power
Foreword      xiii


of study groups—whether conducted face-to-face or virtually. But the
culture of sharing and participation must also involve content. MIT
broke the ice when then President Chuck Vest launched the bold Open-
CourseWare (OCW) project. Other universities quickly followed MIT’s
lead, and both the content and the means of accessing class materials
and remixing and repurposing them for different audiences grew. But it
is time that we move beyond merely considering content. We must begin
to determine ways in which this content can encompass multiple kinds
of instructional or learning activities within it. It is, after all, the combi-
nation of things we do with content that creates learning platforms.
   Technology, of course, is key, and I want to dwell on only two aspects
of how technology can now transform our learningscape: immersion and
intelligent tutoring systems. Immersion is a concept that has received all
too little attention in the learning literature. Consider, for example, how
every one of us has learned the immensely complex system that is our
own native language. We learn language through immersion and desire.
Immersion comes from being surrounded by others talking and interact-
ing with us and is furthered facilitated by our deep desire to interact,
be understood and express our needs. We learn language fearlessly and
constantly. Nearly everyone with whom we interact is a teacher for
us—albeit an informal teacher, encouraging us to say new things, cor-
recting us, extending our vocabulary, and so on. This simple form of
immersion is fundamentally social in nature.
   In today’s high tech, graphically rich world we now have almost limit-
less opportunities to leverage immersion. We can now build simulation
models of cites, historic events, atomic structures, biological and mechani-
cal systems to name just a few. Our challenge becomes how to share the
vast simulations and data bases that already exist and share them in a
way that others can extend, remix and compose them in order to expand
their reach and scope. I still dream of a virtual human system where I
can explore any aspect of how our bodies function from organs to cells
to membranes. There are promising signs, but as of yet we have no real
framework for constructing and sharing modules of such a system. But
if we can entertain the semantic web, perhaps we could entertain a vast
and recursively interconnected web of simulations. No one group can
build it all, but many could contribute, including students themselves.
xiv    Foreword


   Although richly visual, immersive three dimensional simulations will
help the born digital student master complex topics, that will not be
enough. We need to augment these systems (as well as the more passive
course material) with computer-based intelligent tutors. Intelligent tutor-
ing systems have had a long history stretching back to the 1970s where,
in fact, I first became engaged in the issues of education and training.
Some of our systems were pretty impressive as long as you overlooked
the fact that they required a million dollar computer per student for our
most advanced systems. But now we have machines 10,000 times more
powerful, and in the last few years we have experienced the commoditiz-
ing of computing where vast amounts of computer power can be ren-
dered cheaply through cluster or utility computing or even more recently,
cloud computing. This means that our past dreams for building intelli-
gent tutoring systems that could afford open-ended learning under the
skillful eye of a tutor/coach/mentor is now becoming realistic. Indeed,
the prior work of Carnegie Mellon University (CMU) and now their
Open Learning Initiative (OLI), wonderfully described in this book,
have reignited interest in this direction by demonstrating the power and
utility of such systems.
   The third category I want to dwell on is knowledge. For decades we
have worked to create better theories of learning and successful models
of teaching. We collect small fragments of data and struggle to capture
context from which this data was extracted, but it is a slow process.
Context is sufficiently nuanced that complete characterizations of it are
extremely difficult. As a result, educational experiments are seldom defin-
itive, and best practices are, at best, rendered in snapshots for others to
interpret—see the description of the KEEP Toolkit in Toru Iiyoshi’s and
Cheryl R. Richardson’s chapter in section III for the best and most evoca-
tive example of this. But we can do more.
   If there was one thing I took away from the Carnegie meeting, it was
that no one pedagogical or technical approach is the answer to ensuring
that students are engaged and prepared. We need to be catholic in our
point of view. There are thousands of colleges and universities world-
wide, as well as many other institutions of learning, including training
centers and technical schools. In addition, there are tens of thousands
of institutions that support “informal” learning. And as the section
Foreword     xv


headings in this book illustrate, we need to think about how technology,
content, and knowledge about learning and teaching can be creatively
combined to enhance education and ignite students’ passions, imagina-
tions and desires to participate in constant learning about (and sense
making of) the world around us. And we need to collect shared, distrib-
uted, reflective practicums in which experiences are vetted, clustered,
commented on, and tried out in new contexts, as several of the authors
here posit.
   Again, in the spirit of sharing and participation, how might we start
to instrument our learningscapes and to start collecting massive amounts
of data about what is working and what is not and why. Consider OCW.
There may well be millions of students using this material, but we need
to ask what we’re learning from them. Are there particular paragraphs
or problems (in a problem set) that are routinely misinterpreted? How
are test questions being misinterpreted? What sequence of materials
appears to be working best? Are any systematic error patterns showing
up? Can we model these errors? These queries barely scratch the surface
of the information we need to collect, but readers who are particularly
interested in these questions will be especially informed by Diana
Laurillard’s chapter. And of course, just as Amazon does in their Web
site, experiments can be designed and continuously run and the data
collected to see what works best for a class of users. When enough micro
experiments are run and the data is continuously collected and analyzed
automatically it can lead to some surprising breakthroughs.
   But if we do all the above along with all the ideas expressed in this
book—will it be enough to meet the educational challenges we currently
face? I would suggest we need to extend our thinking around open edu-
cation to include more of a Learning 2.0 (based on Web 2.0) perspective.
There are two primary reasons why this might be true. The first turns
on a question first posed to me by John King, associate provost of
University of Michigan. He asked how many students I thought that
University of Michigan (Ann Arbor) taught each year. I knew that the
university had approximately 40,000 students give or take a few thou-
sand, so that was my answer. He responded that 250,000 was closer to
the actuality, adding that I had gotten UM’s enrollment right. What you
forget, he said, is that each year the incoming students bring their social
xvi    Foreword


networks with them. These networks reach back into UM students’ com-
munities and schools. Using the social software and social network tools
of SMS, IM, Facebook, MySpace, they extend the discussions, debates,
bull sessions and study groups that naturally arise on campus to encom-
pass this broader constituency, thus amplifying the effect the university
is having across the state.
   Now I doubt that there is hard evidence regarding the extent this
is currently happening, but nevertheless it does draw attention to the
broader learning milieu or learning landscape we need to consider, and
it brings attention to extended forms of participation offered by the
Internet. These extended forms start to merge tools for doing research
with tools for learning—a boundary that needs to be blurred ever more.
As a simple example, consider how many students pick up the practice
of writing software by joining an open source community of practice
such as Linux, Apache, etcetera. There may be small groups on a campus,
but generally these communities of practice are highly distributed. Joining
one of these communities entails first becoming a legitimate peripheral
participant working on a small project improving or extending some
piece of code and slowly building up a reputation from the work you do
to moving into more central tasks and challenges in the community.
Participants are learning new techniques about software practice from
watching the work of their peers, defending their own work and partici-
pating in community discussions about emergent problems. This peer-
based learning process is about learning-to-be a practitioner rather than
just learning about software. Today’s students don’t want to spend years
learning about something before they start to learn-to-be a practitioner
in that knowledge domain. Of course, this happens to some extent on
today’s campuses in the form of practicums and laboratory exercises,
but these are usually labor intensive in terms of the instructor’s time and
effort. They are also labor intensive for the student. But time spent on
learning is a funny commodity. If the student is passionately engaged in
acquiring the practice, then time seems to disappear. Passion is the key,
which brings us to our last point.
   Today the Web offers students incredible opportunities to find
and join niche communities, niches that make up much of what Chris
Anderson in 2004 in Wired magazine termed the “Long Tail.” Finding
Foreword     xvii


and joining a niche community that ignites their passion sets the stage
through productive inquiry and peer-based learning to acquire both the
practice of and knowledge about a field. Nearly all the resources dis-
cussed in this book, along with the millions of niche amateur (from the
Latin word amateur meaning lover of) communities could provide a
powerful learningscape for life long learning that is grounded in the
learning practices acquired on campus. Not only would this provide real
leverage for open education, but it would be a major step toward creat-
ing a culture of learning for the twenty-first century.

John Seely Brown

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  • 4. Opening Up Education The Collective Advancement of Education through Open Technology, Open Content, and Open Knowledge Edited by Toru Iiyoshi and M. S. Vijay Kumar Foreword by John Seely Brown The Carnegie Foundation for the Advancement of Teaching The MIT Press Cambridge, Massachusetts London, England
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  • 6. © 2008 Massachusetts Institute of Technology All rights reserved. No part of this book may be reproduced in any form by any electronic or mechanical means (including photocopying, recording, or informa- tion storage and retrieval) without permission in writing from the publisher. This Creative Commons Edition is available through the generous support of the Carnegie Foundation for the Advancement of Teaching. For information about special quantity discounts, please email special_sales@ mitpress.mit.edu This book was set in Sabon by SNP Best-set Typesetter Ltd., Hong Kong. Printed and bound in the United States of America. Library of Congress Cataloging-in-Publication Data Opening up education : the collective advancement of education through open technology, open content, and open knowledge / edited by Toru Iiyoshi and M. S. Vijay Kumar. p. cm. Includes bibliographical references and index. ISBN 978-0-262-03371-8 (hardcover : alk. paper) 1. Distance education—Computer-assisted instruction. 2. Education, Higher—Effect of technological innovations on. 3. Educational technology. 4. Open learning. I. Iiyoshi, Toru. II. Kumar, M. S. Vijay. LC5800.O678 2008 378.1′758—dc22 2007039375 10 9 8 7 6 5 4 3 2 1
  • 7. To our wives and sons— Hiromi, Rukmini, Ken, Suhas, and Taku —whose support and encouragement makes this important work possible.
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  • 9. Foreword: Creating a Culture of Learning How could I say no? When approached by Toru and Vijay to participate in the workshop bringing the authors of this influential book together to discuss their preliminary chapter drafts, I was intrigued. After all, the challenges that we face in education today are daunting, and the editors had assembled quite an impressive company who were struggling to find ways through education to respond to those challenges. The world becomes more complex and interconnected at a lightning-fast pace, and almost every serious social issue requires an engaged public that is not only traditionally literate, but adept in a new, systemic literacy. This new literacy requires an understanding of different kinds of feedback systems, exponential processes, the unintended consequences inherent in evolving social systems, etcetera. In addition, the unrelenting velocity of change means that many of our skills have a shorter shelf life, suggesting that much of our learning will need to take place outside of traditional school and university environments. It is also unlikely that sufficient resources will be available to build enough new campuses to meet the growing demand for higher education, at least not the sort of campuses we have traditionally built for colleges and universities. Nor is it likely that current methods of teaching and learning will suffice to prepare students for the lives they will lead in the twenty-first century. In response, we need to find a way to reconceptualize many twentieth- century education models, and at the same time reinforce learning outside of formal schooling. There may be powerful ways to blur the distinction between formal learning and informal where both turn on the social life of learning. Of course, we need to get back to basics—refining the most
  • 10. xii Foreword effect modes of teaching, mentoring, and coaching, but we also should put some thought to informal teaching to support the inevitability and necessity of informal learning. Fortunately, the networked age might be the “silver bullet” that will provide a way to both improve education and to set the stage for a nec- essary culture of learning. In the digital age, communities self-organize around the Internet, which has created a global “platform” that has vastly expanded access to all sorts of resources including formal and informal educational materials. The Internet has also fostered a new culture of sharing, one in which content is freely contributed and dis- tributed with few restrictions. The latest evolution of the Internet, the so-called Web 2.0 has blurred the line between producers and consumers of content and has shifted attention from access to information toward access to other people. New kinds of online resources—such as social networking sites, blogs, wikis, and virtual communities—have allowed people with common interests to meet, share ideas, and collaborate in innovative ways. Indeed, the Web 2.0 is creating a new kind of participatory medium that is ideal for sup- porting multiple modes of learning. Two of those include social learning, based on the premise that our understanding of content is socially con- structed through conversations about that content and through grounded interactions around problems or actions. The focus is not so much on what we learn but on how we learn. The second, perhaps even more significant, aspect of social learning, involves not only “learning about” the subject matter but also “learning to be” a full participant in the field. This involves acquiring the practices and norms of established practitioners in that field or acculturating into a community of practice. By entering into this community, you are required to assimilate the sensibilities and ways of seeing the world embodied within that community. And this is exactly what happens if you want to join an open source community with their key practices and expected contributions. A culture of sharing, augmented with a culture of participation now made more feasible than ever with the Internet and Web 2.0 platforms will most likely start with the students themselves, as we see so vividly in both the complex massively multiplayer game worlds and the power
  • 11. Foreword xiii of study groups—whether conducted face-to-face or virtually. But the culture of sharing and participation must also involve content. MIT broke the ice when then President Chuck Vest launched the bold Open- CourseWare (OCW) project. Other universities quickly followed MIT’s lead, and both the content and the means of accessing class materials and remixing and repurposing them for different audiences grew. But it is time that we move beyond merely considering content. We must begin to determine ways in which this content can encompass multiple kinds of instructional or learning activities within it. It is, after all, the combi- nation of things we do with content that creates learning platforms. Technology, of course, is key, and I want to dwell on only two aspects of how technology can now transform our learningscape: immersion and intelligent tutoring systems. Immersion is a concept that has received all too little attention in the learning literature. Consider, for example, how every one of us has learned the immensely complex system that is our own native language. We learn language through immersion and desire. Immersion comes from being surrounded by others talking and interact- ing with us and is furthered facilitated by our deep desire to interact, be understood and express our needs. We learn language fearlessly and constantly. Nearly everyone with whom we interact is a teacher for us—albeit an informal teacher, encouraging us to say new things, cor- recting us, extending our vocabulary, and so on. This simple form of immersion is fundamentally social in nature. In today’s high tech, graphically rich world we now have almost limit- less opportunities to leverage immersion. We can now build simulation models of cites, historic events, atomic structures, biological and mechani- cal systems to name just a few. Our challenge becomes how to share the vast simulations and data bases that already exist and share them in a way that others can extend, remix and compose them in order to expand their reach and scope. I still dream of a virtual human system where I can explore any aspect of how our bodies function from organs to cells to membranes. There are promising signs, but as of yet we have no real framework for constructing and sharing modules of such a system. But if we can entertain the semantic web, perhaps we could entertain a vast and recursively interconnected web of simulations. No one group can build it all, but many could contribute, including students themselves.
  • 12. xiv Foreword Although richly visual, immersive three dimensional simulations will help the born digital student master complex topics, that will not be enough. We need to augment these systems (as well as the more passive course material) with computer-based intelligent tutors. Intelligent tutor- ing systems have had a long history stretching back to the 1970s where, in fact, I first became engaged in the issues of education and training. Some of our systems were pretty impressive as long as you overlooked the fact that they required a million dollar computer per student for our most advanced systems. But now we have machines 10,000 times more powerful, and in the last few years we have experienced the commoditiz- ing of computing where vast amounts of computer power can be ren- dered cheaply through cluster or utility computing or even more recently, cloud computing. This means that our past dreams for building intelli- gent tutoring systems that could afford open-ended learning under the skillful eye of a tutor/coach/mentor is now becoming realistic. Indeed, the prior work of Carnegie Mellon University (CMU) and now their Open Learning Initiative (OLI), wonderfully described in this book, have reignited interest in this direction by demonstrating the power and utility of such systems. The third category I want to dwell on is knowledge. For decades we have worked to create better theories of learning and successful models of teaching. We collect small fragments of data and struggle to capture context from which this data was extracted, but it is a slow process. Context is sufficiently nuanced that complete characterizations of it are extremely difficult. As a result, educational experiments are seldom defin- itive, and best practices are, at best, rendered in snapshots for others to interpret—see the description of the KEEP Toolkit in Toru Iiyoshi’s and Cheryl R. Richardson’s chapter in section III for the best and most evoca- tive example of this. But we can do more. If there was one thing I took away from the Carnegie meeting, it was that no one pedagogical or technical approach is the answer to ensuring that students are engaged and prepared. We need to be catholic in our point of view. There are thousands of colleges and universities world- wide, as well as many other institutions of learning, including training centers and technical schools. In addition, there are tens of thousands of institutions that support “informal” learning. And as the section
  • 13. Foreword xv headings in this book illustrate, we need to think about how technology, content, and knowledge about learning and teaching can be creatively combined to enhance education and ignite students’ passions, imagina- tions and desires to participate in constant learning about (and sense making of) the world around us. And we need to collect shared, distrib- uted, reflective practicums in which experiences are vetted, clustered, commented on, and tried out in new contexts, as several of the authors here posit. Again, in the spirit of sharing and participation, how might we start to instrument our learningscapes and to start collecting massive amounts of data about what is working and what is not and why. Consider OCW. There may well be millions of students using this material, but we need to ask what we’re learning from them. Are there particular paragraphs or problems (in a problem set) that are routinely misinterpreted? How are test questions being misinterpreted? What sequence of materials appears to be working best? Are any systematic error patterns showing up? Can we model these errors? These queries barely scratch the surface of the information we need to collect, but readers who are particularly interested in these questions will be especially informed by Diana Laurillard’s chapter. And of course, just as Amazon does in their Web site, experiments can be designed and continuously run and the data collected to see what works best for a class of users. When enough micro experiments are run and the data is continuously collected and analyzed automatically it can lead to some surprising breakthroughs. But if we do all the above along with all the ideas expressed in this book—will it be enough to meet the educational challenges we currently face? I would suggest we need to extend our thinking around open edu- cation to include more of a Learning 2.0 (based on Web 2.0) perspective. There are two primary reasons why this might be true. The first turns on a question first posed to me by John King, associate provost of University of Michigan. He asked how many students I thought that University of Michigan (Ann Arbor) taught each year. I knew that the university had approximately 40,000 students give or take a few thou- sand, so that was my answer. He responded that 250,000 was closer to the actuality, adding that I had gotten UM’s enrollment right. What you forget, he said, is that each year the incoming students bring their social
  • 14. xvi Foreword networks with them. These networks reach back into UM students’ com- munities and schools. Using the social software and social network tools of SMS, IM, Facebook, MySpace, they extend the discussions, debates, bull sessions and study groups that naturally arise on campus to encom- pass this broader constituency, thus amplifying the effect the university is having across the state. Now I doubt that there is hard evidence regarding the extent this is currently happening, but nevertheless it does draw attention to the broader learning milieu or learning landscape we need to consider, and it brings attention to extended forms of participation offered by the Internet. These extended forms start to merge tools for doing research with tools for learning—a boundary that needs to be blurred ever more. As a simple example, consider how many students pick up the practice of writing software by joining an open source community of practice such as Linux, Apache, etcetera. There may be small groups on a campus, but generally these communities of practice are highly distributed. Joining one of these communities entails first becoming a legitimate peripheral participant working on a small project improving or extending some piece of code and slowly building up a reputation from the work you do to moving into more central tasks and challenges in the community. Participants are learning new techniques about software practice from watching the work of their peers, defending their own work and partici- pating in community discussions about emergent problems. This peer- based learning process is about learning-to-be a practitioner rather than just learning about software. Today’s students don’t want to spend years learning about something before they start to learn-to-be a practitioner in that knowledge domain. Of course, this happens to some extent on today’s campuses in the form of practicums and laboratory exercises, but these are usually labor intensive in terms of the instructor’s time and effort. They are also labor intensive for the student. But time spent on learning is a funny commodity. If the student is passionately engaged in acquiring the practice, then time seems to disappear. Passion is the key, which brings us to our last point. Today the Web offers students incredible opportunities to find and join niche communities, niches that make up much of what Chris Anderson in 2004 in Wired magazine termed the “Long Tail.” Finding
  • 15. Foreword xvii and joining a niche community that ignites their passion sets the stage through productive inquiry and peer-based learning to acquire both the practice of and knowledge about a field. Nearly all the resources dis- cussed in this book, along with the millions of niche amateur (from the Latin word amateur meaning lover of) communities could provide a powerful learningscape for life long learning that is grounded in the learning practices acquired on campus. Not only would this provide real leverage for open education, but it would be a major step toward creat- ing a culture of learning for the twenty-first century. John Seely Brown