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Effective and
Professional
Use of
Social Media
Jenni Proctor
Clarity Career Management
Social Media
is all about connection
Social Media is a Tool
Who is using Social Media?
• 1. Facebook – 11,489,600 Australian users/accounts
• 2. YouTube – 11,000,000 UAVs
• 3. LinkedIn – 2,757,000
• 4. Tumblr – 2,600,000
• 5. Twitter – 2,167,849 Active Australian Users
• 6. Instagram – 1,083,924 Active Australian Users
• 7. Pinterest – 640,000
• 8. Google Plus – approx 340,000
http://www.thinktanksocial.com.au/2013/04/social-
media-stats-in-australia-2013-march/
Communication
Breakdown
• What is your biggest
problem in engaging
students at the
moment?
• What career
information is of most
interest to your
students?
• How do they currently
get this information?
• How interested are
they?
„Social media is changing the way
people interact, present ideas, obtain
information and the way they
communicate. ICT will need to be fully
integrated into the delivery of career
development services in response to this
paradigm shift. Such a shift has the
potential to achieve more, increase
career service flexibility and enhance its
quality. „
Dr Peter Carey (http://about.me/peter_carey)
Using ICT in Working With Colleagues, Students and
Clients in the Career Development Service Industry
(unpublished September 1, 2013)
Professional Standards
Career practitioners are required to manage
information resources and keep up-to-date with
technology
„to remain current and relevant in practice and, to
help individuals use relevant information
technology resources and tools, recognising the
impact that e-commence and diverse
technologies are having on the world of work.‟
(Professional Standards for Career Development
Practitioners, 2011)
http://www.cica.org.au
Finnish Study
“Career practitioners' conceptions of social media in
career services” Jaana Kuttenen, Raimo Vuorinen &
James P. Sampson Jr., Bristish Journal of Guidance
and Counselling Vol 41, Issue 3
What did career practitioners think about using Social
Media as part of their career service?
NO WAY! WORRIED MAYBE? INTERESTED YES, NOW!
I don’t use Social Media at home so why would
I want to use it at school?
• Couldn‟t see relevance. No added value
• “They can come and see me.”
• Hang out online nightly.
• “I think social media is a bit scary right now, so that the
control, and also relative to guidance that we do not
make a shift towards that … somehow it has a
tremendously increasing power, but it is scary if services
and human encounter take place only on the internet,
so it is scary.”
• So one of these days, am I going to be completely
dispensable?
• Deliberate boundaries – I don‟t want to do this at home.
I have serious doubts about whether this is a
good idea.
• “Facebook is a short phenomenon”..a fad
• “It [social media] is a challenge to guidance and to
organisations as a whole because we have not
gained an insight into how and for what we could
utilise it.”
• Does this promise 24/7 availability? I don't want that.
I want office hours.
• Advisor offering solutions and information, the
student being mainly the recipient of information or
advice.
I’m curious about whether it will contribute
value to our students.
• “… we don't quite know how we would take it …”
• “It might bring a possibility to make contact with
someone who would hardly come in otherwise.”
• “There must be a lot of conversations that are school
related, or about training and about everything that
relates to education, a lot which we are not aware of.”
• “It could be possible to open some topics for discussion,
and then in there, I think, so it could be so that everyone
could participate there.”
• “We have the skills to use social media, but it is somehow
so difficult, awkward, and strange for us; it is not so
peculiar to us.”
I’m thinking about ways to use Social Media
to enhance our school’s career service
• “So if it brings the practice closer to the people, it
is for sure a good thing.”
• “There are many different channels, and this
[social media] is not going to substitute the face-
to-face guidance; even so, as such it will
complement the traditional use of the internet.”
• In this category, individuals are seen as active
meaning-makers interacting with practitioners
and peers.
I’m already trying ways to use
Social Media at school
• In this fifth category, social media is conceived as
indispensable in career services. The practitioners
express an excited attitude towards social media
and consider it an increasingly important way to
extend career services
• “We as practitioners should be present there
where our clients and youth process their life
questions.”
• “It feels like this might be the beginning of a new
phase in career guidance.”
What’s your viewpoint?
I’m already using Social Media successfully at
school
I’m thinking about ways to use
Social Media for our school’s
career service
I’m curious about whether it will
contribute value to our students.
I have serious doubts about
whether this is a good idea.
I don’t use Social Media at
home so why would I want to
use it at school?
Where are your students?
Accessed from 365 Days of Social Media and Tertiary Education Promotion
Christine Scott’s presentation to CDAA Conference 2013 – Available on CDAA website
How do they like to get
information?
Accessed from 365 Days of Social Media and Tertiary Education Promotion
Christine Scott’s presentation to CDAA Conference 2013 – Available on CDAA website
Do you know?
Twitter – 140 characters
Instagram – Photos
Tumblr – Short blog posts
Kik – Private or group
chat
Snapchat – Content
disappears after viewing
Vine – Short videos
Pheed – Live stream
videos
Instagram - Pinboards
• Where are your
students interacting?
• How do they like to get
information?
Opening a can of worms
Image retrieved from: http://www.onbile.com/info/social-media-strategies-planning
School/System Policies
• Do you know what you are allowed to do on Social
Media?
• Do you know if you are allowed to provide
information through social media?
• Can you engage in conversations?
Students
Career
Development
Theories
Educational
Theories
School
Mission and
Vision
/Systemic
Requirements
Engagement
and
Preferences
Services
Needed
General Guiding
Principles
• Social media is a powerful for learning when used in an
informed and considered manner.
• Staff and students must behave in an ethical manner
when interacting and using online community sites and
resources.
• Staff and student online interaction should have a clear
purpose and occur in an educational context.
• Staff use of personal social media online must be
congruent with the professional standards expected of a
Catholic teacher.
• The Acceptable Use Policy of the school should provide
clear boundaries and consequences for the appropriate
and inappropriate use of social media sites.
Social Media: A Support Document for Catholic Schools in WA
Online Resources –
Ask questions
• Survey Monkey – create and analyse surveys
Out of the classroom
Sharing Information
Slideshare – PowerPoints, docs, PDFs, videos and webinars
ScoopIt – Create magazine-style pages to share, with
information from the web being fed to your account.
Edmodo
Wikispaces
Sick of teaching
résumé writing?
• Vizualize.me
• Infographic Visual Resumes
• Re.vu
http://pinterest.com/rtkrum/infographic-visual-resumes/
Challenge Your
Comfort Zone
• Brainstorm
possibilities
• 3 things you
will start this
week
It’s all about YOU!
• Your career management
• Your network
• Your professional development through discussion
• Your profile – self-promotion
• Colour – Your PowerPoints, Slideshares, Resources
Do unto others…
Hidden Job Market
Resources
Jenni Proctor
jenni@ClarityCareerManagement.com.au

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Social Media for Career Education and Community Career Services

  • 1. Effective and Professional Use of Social Media Jenni Proctor Clarity Career Management
  • 2.
  • 3. Social Media is all about connection
  • 4.
  • 5.
  • 7. Who is using Social Media? • 1. Facebook – 11,489,600 Australian users/accounts • 2. YouTube – 11,000,000 UAVs • 3. LinkedIn – 2,757,000 • 4. Tumblr – 2,600,000 • 5. Twitter – 2,167,849 Active Australian Users • 6. Instagram – 1,083,924 Active Australian Users • 7. Pinterest – 640,000 • 8. Google Plus – approx 340,000 http://www.thinktanksocial.com.au/2013/04/social- media-stats-in-australia-2013-march/
  • 8. Communication Breakdown • What is your biggest problem in engaging students at the moment? • What career information is of most interest to your students? • How do they currently get this information? • How interested are they?
  • 9. „Social media is changing the way people interact, present ideas, obtain information and the way they communicate. ICT will need to be fully integrated into the delivery of career development services in response to this paradigm shift. Such a shift has the potential to achieve more, increase career service flexibility and enhance its quality. „ Dr Peter Carey (http://about.me/peter_carey) Using ICT in Working With Colleagues, Students and Clients in the Career Development Service Industry (unpublished September 1, 2013)
  • 10. Professional Standards Career practitioners are required to manage information resources and keep up-to-date with technology „to remain current and relevant in practice and, to help individuals use relevant information technology resources and tools, recognising the impact that e-commence and diverse technologies are having on the world of work.‟ (Professional Standards for Career Development Practitioners, 2011) http://www.cica.org.au
  • 11. Finnish Study “Career practitioners' conceptions of social media in career services” Jaana Kuttenen, Raimo Vuorinen & James P. Sampson Jr., Bristish Journal of Guidance and Counselling Vol 41, Issue 3 What did career practitioners think about using Social Media as part of their career service? NO WAY! WORRIED MAYBE? INTERESTED YES, NOW!
  • 12. I don’t use Social Media at home so why would I want to use it at school? • Couldn‟t see relevance. No added value • “They can come and see me.” • Hang out online nightly. • “I think social media is a bit scary right now, so that the control, and also relative to guidance that we do not make a shift towards that … somehow it has a tremendously increasing power, but it is scary if services and human encounter take place only on the internet, so it is scary.” • So one of these days, am I going to be completely dispensable? • Deliberate boundaries – I don‟t want to do this at home.
  • 13. I have serious doubts about whether this is a good idea. • “Facebook is a short phenomenon”..a fad • “It [social media] is a challenge to guidance and to organisations as a whole because we have not gained an insight into how and for what we could utilise it.” • Does this promise 24/7 availability? I don't want that. I want office hours. • Advisor offering solutions and information, the student being mainly the recipient of information or advice.
  • 14. I’m curious about whether it will contribute value to our students. • “… we don't quite know how we would take it …” • “It might bring a possibility to make contact with someone who would hardly come in otherwise.” • “There must be a lot of conversations that are school related, or about training and about everything that relates to education, a lot which we are not aware of.” • “It could be possible to open some topics for discussion, and then in there, I think, so it could be so that everyone could participate there.” • “We have the skills to use social media, but it is somehow so difficult, awkward, and strange for us; it is not so peculiar to us.”
  • 15. I’m thinking about ways to use Social Media to enhance our school’s career service • “So if it brings the practice closer to the people, it is for sure a good thing.” • “There are many different channels, and this [social media] is not going to substitute the face- to-face guidance; even so, as such it will complement the traditional use of the internet.” • In this category, individuals are seen as active meaning-makers interacting with practitioners and peers.
  • 16. I’m already trying ways to use Social Media at school • In this fifth category, social media is conceived as indispensable in career services. The practitioners express an excited attitude towards social media and consider it an increasingly important way to extend career services • “We as practitioners should be present there where our clients and youth process their life questions.” • “It feels like this might be the beginning of a new phase in career guidance.”
  • 17. What’s your viewpoint? I’m already using Social Media successfully at school I’m thinking about ways to use Social Media for our school’s career service I’m curious about whether it will contribute value to our students. I have serious doubts about whether this is a good idea. I don’t use Social Media at home so why would I want to use it at school?
  • 18. Where are your students? Accessed from 365 Days of Social Media and Tertiary Education Promotion Christine Scott’s presentation to CDAA Conference 2013 – Available on CDAA website
  • 19. How do they like to get information? Accessed from 365 Days of Social Media and Tertiary Education Promotion Christine Scott’s presentation to CDAA Conference 2013 – Available on CDAA website
  • 20. Do you know? Twitter – 140 characters Instagram – Photos Tumblr – Short blog posts Kik – Private or group chat Snapchat – Content disappears after viewing Vine – Short videos Pheed – Live stream videos Instagram - Pinboards • Where are your students interacting? • How do they like to get information?
  • 21. Opening a can of worms Image retrieved from: http://www.onbile.com/info/social-media-strategies-planning
  • 22. School/System Policies • Do you know what you are allowed to do on Social Media? • Do you know if you are allowed to provide information through social media? • Can you engage in conversations?
  • 24. General Guiding Principles • Social media is a powerful for learning when used in an informed and considered manner. • Staff and students must behave in an ethical manner when interacting and using online community sites and resources. • Staff and student online interaction should have a clear purpose and occur in an educational context. • Staff use of personal social media online must be congruent with the professional standards expected of a Catholic teacher. • The Acceptable Use Policy of the school should provide clear boundaries and consequences for the appropriate and inappropriate use of social media sites. Social Media: A Support Document for Catholic Schools in WA
  • 25. Online Resources – Ask questions • Survey Monkey – create and analyse surveys
  • 26.
  • 27. Out of the classroom
  • 28.
  • 29.
  • 30. Sharing Information Slideshare – PowerPoints, docs, PDFs, videos and webinars ScoopIt – Create magazine-style pages to share, with information from the web being fed to your account.
  • 31.
  • 32.
  • 35. Sick of teaching résumé writing? • Vizualize.me • Infographic Visual Resumes • Re.vu
  • 37. Challenge Your Comfort Zone • Brainstorm possibilities • 3 things you will start this week
  • 38. It’s all about YOU! • Your career management • Your network • Your professional development through discussion • Your profile – self-promotion • Colour – Your PowerPoints, Slideshares, Resources
  • 39.