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CHAMILIA JEWELRY
ADDING SOME “SPARKLE” TO SOCIAL MEDIA SUCCESS
CHAMILIA MOTHER'S DAY CAMPAIGN2
WHO IS CHAMILIA?
• Locally based in Minneapolis,
acquired by Swarovski last year
• Products inspired by every
woman’s life story- especially
target demographic 30-50 year
old moms
• Over 600 exclusively designed
charms plus bracelets and
earrings
• Big on sentiment and story
CHAMILIA MOTHER'S DAY CAMPAIGN3
CAMPAIGN OPPORTUNITY
• Chamilia has three key seasonal touchpoints:
Holiday, Valentine’s Day and Mother’s Day
• Mother’s Day was an opportunity to reach the
target demographic and rapidly increase page
likes/followers and engagement
• We knew we could achieve this goal through
paid spend and a giveaway
• The campaign was a concentrated effort
around the themes of family ties,
relationships, and making memories
CHAMILIA MOTHER'S DAY CAMPAIGN4
MOTHER’S DAY CAMPAIGN: SUMMARY
Campaign dates: April 14 – May 11
• Channels: Facebook, Pinterest, Twitter
• Target markets: Boston, Philadelphia
• Goals: Gain likes, generate buzz, support target
markets
• Content-driven messaging across organic & paid
• Giveaway offered charms & grand prize
CHAMILIA MOTHER'S DAY CAMPAIGN5
MEDIA COMPARISON
97.5%
2.5%
TV
Dgital
Traditional: National TV
• Extensive :30 ad buys on TV
• One conversion point
Digital: Facebook
• Conservative in resource
allotment
• Multiple conversion points
CHAMILIA MOTHER'S DAY CAMPAIGN6
BENCHMARKS
Traditional: National TV
• Extensive ad spend on television
• Expected outcome: 8-10 million
impressions
Digital: Facebook
• Outcome: ~11 million impressions,
9,000+ new Facebook fans, 35,300
engagement, nearly 3,000 giveaway
participants
• With only 2.5% of resources
0
2000000
4000000
6000000
8000000
10000000
12000000
TV Digital
Impressions
Impressions
CHAMILIA MOTHER'S DAY CAMPAIGN7
CAMPAIGN STRATEGY: FACEBOOK
• Engage current fans to like,
comment, share, and create
stories
• Garner new fans through paid
post boosting and page like
promotions
• Tap into our very loyal
following to become brand
ambassadors
• Leverage the visual nature of
the brand
CHAMILIA MOTHER'S DAY CAMPAIGN8
BOSTON – PAID PROMOTIONS PERFORMANCE
• Promoted news feed posts to
consumers in Boston
• Impressions- 339,626
• Engagement- 6,469
• Average Cost Per Engagement:
$0.25
• 6,307 used store finder site
• At a 3% conversion rate= would
mean a significant increase in
revenue
CHAMILIA MOTHER'S DAY CAMPAIGN9
PHILADELPHIA – PAID PROMOTIONS PERFORMANCE
• Promoted news feed posts to
consumers in Philadelphia
• Impressions- 186,970
• Engagement- 2,312
• Average Cost Per Engagement:
$0.22
• 1,850 used store finder site
• At a 3% conversion rate= would
mean a significant increase in
revenue
CHAMILIA MOTHER'S DAY CAMPAIGN10
MOTHER’S DAY GIVEAWAY METRICS: FACEBOOK
9,000+ New Likes
~11 million Impressions
CHAMILIA MOTHER'S DAY CAMPAIGN11
ORGANIC VERSUS PAID: FACEBOOK
Post Reach: Organic vs. Paid Summary:
• Paid ads significantly
increased fan growth
and post reach
• These paid ads
garnered more new
page likes in 4
weeks than over
the last 2 years
CHAMILIA MOTHER'S DAY CAMPAIGN12
CAMPAIGN STRATEGY: PINTEREST
• Engage current fans to repin
posts from the board
“#MemorableMom”
• Garner new fans organically
through a pin to win
campaign- win charms/enter
for grand prize
• Leverage the visual nature of
the brand
CHAMILIA MOTHER'S DAY CAMPAIGN13
Performance:
• Fans shared stories, sentiments and memorable quotes from their mothers or
about being a mother
• “#MemorableMom” Pinterest board generated an additional 700+ followers
and had a 100% re-pin rate
• 2,373 impressions- all-time high
for the brand
• 1,026 in reach
MOTHER’S DAY GIVEAWAY METRICS: PINTEREST
CHAMILIA MOTHER'S DAY CAMPAIGN14
CAMPAIGN STRATEGY: TWITTER
• Use partnerships on Twitter
with preferred retail
partners for retweets
• #MemorableMom hashtag
• Drive visitors to Facebook
and Pinterest for contest
entries but maintain buzz via
Twitter hashtag
• Build community and gain a
loyal audience for deals and
giveaways
CHAMILIA MOTHER'S DAY CAMPAIGN15
MOTHER’S DAY METRICS: TWITTER
Performance:
• Achieved higher link clicks compared to any
previous month
• 150 new followers
• 5,773 link clicks
• 111 mentions
• 38 re-tweets
• Number of people who saw tweets = 16,790
CHAMILIA MOTHER'S DAY CAMPAIGN16
MOTHER’S DAY CONTENT SAMPLE
CHAMILIA MOTHER'S DAY CAMPAIGN17
MOTHER’S DAY SENTIMENT
• Fans were not just liking/commenting: They
were sharing stories and sentiments
• This is a crucial step in moving from outbound
marketing, to inbound customer retention
CHAMILIA MOTHER'S DAY CAMPAIGN18
• Generated 9,000+ new page likes in four
weeks- more than the last 2 years
combined
• ~11,000 impressions
• Increased page traffic and conversation
among fans
• Awesome engagement!
• Nearly 3,000 giveaway participants
• 500+ of which became new likes on
Facebook
DID IT WORK?
CHAMILIA MOTHER'S DAY CAMPAIGN19
CONCLUSION
For more, visit:
• www.chamilia.com
• www.spydertrap.com
Questions?
• jbennett@spydertrap.com
• @jennasbennett
• https://www.linkedin.com/in/jennasbennett

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Jenna bennett smbmsp presentation 071814 final

  • 1. CHAMILIA JEWELRY ADDING SOME “SPARKLE” TO SOCIAL MEDIA SUCCESS
  • 2. CHAMILIA MOTHER'S DAY CAMPAIGN2 WHO IS CHAMILIA? • Locally based in Minneapolis, acquired by Swarovski last year • Products inspired by every woman’s life story- especially target demographic 30-50 year old moms • Over 600 exclusively designed charms plus bracelets and earrings • Big on sentiment and story
  • 3. CHAMILIA MOTHER'S DAY CAMPAIGN3 CAMPAIGN OPPORTUNITY • Chamilia has three key seasonal touchpoints: Holiday, Valentine’s Day and Mother’s Day • Mother’s Day was an opportunity to reach the target demographic and rapidly increase page likes/followers and engagement • We knew we could achieve this goal through paid spend and a giveaway • The campaign was a concentrated effort around the themes of family ties, relationships, and making memories
  • 4. CHAMILIA MOTHER'S DAY CAMPAIGN4 MOTHER’S DAY CAMPAIGN: SUMMARY Campaign dates: April 14 – May 11 • Channels: Facebook, Pinterest, Twitter • Target markets: Boston, Philadelphia • Goals: Gain likes, generate buzz, support target markets • Content-driven messaging across organic & paid • Giveaway offered charms & grand prize
  • 5. CHAMILIA MOTHER'S DAY CAMPAIGN5 MEDIA COMPARISON 97.5% 2.5% TV Dgital Traditional: National TV • Extensive :30 ad buys on TV • One conversion point Digital: Facebook • Conservative in resource allotment • Multiple conversion points
  • 6. CHAMILIA MOTHER'S DAY CAMPAIGN6 BENCHMARKS Traditional: National TV • Extensive ad spend on television • Expected outcome: 8-10 million impressions Digital: Facebook • Outcome: ~11 million impressions, 9,000+ new Facebook fans, 35,300 engagement, nearly 3,000 giveaway participants • With only 2.5% of resources 0 2000000 4000000 6000000 8000000 10000000 12000000 TV Digital Impressions Impressions
  • 7. CHAMILIA MOTHER'S DAY CAMPAIGN7 CAMPAIGN STRATEGY: FACEBOOK • Engage current fans to like, comment, share, and create stories • Garner new fans through paid post boosting and page like promotions • Tap into our very loyal following to become brand ambassadors • Leverage the visual nature of the brand
  • 8. CHAMILIA MOTHER'S DAY CAMPAIGN8 BOSTON – PAID PROMOTIONS PERFORMANCE • Promoted news feed posts to consumers in Boston • Impressions- 339,626 • Engagement- 6,469 • Average Cost Per Engagement: $0.25 • 6,307 used store finder site • At a 3% conversion rate= would mean a significant increase in revenue
  • 9. CHAMILIA MOTHER'S DAY CAMPAIGN9 PHILADELPHIA – PAID PROMOTIONS PERFORMANCE • Promoted news feed posts to consumers in Philadelphia • Impressions- 186,970 • Engagement- 2,312 • Average Cost Per Engagement: $0.22 • 1,850 used store finder site • At a 3% conversion rate= would mean a significant increase in revenue
  • 10. CHAMILIA MOTHER'S DAY CAMPAIGN10 MOTHER’S DAY GIVEAWAY METRICS: FACEBOOK 9,000+ New Likes ~11 million Impressions
  • 11. CHAMILIA MOTHER'S DAY CAMPAIGN11 ORGANIC VERSUS PAID: FACEBOOK Post Reach: Organic vs. Paid Summary: • Paid ads significantly increased fan growth and post reach • These paid ads garnered more new page likes in 4 weeks than over the last 2 years
  • 12. CHAMILIA MOTHER'S DAY CAMPAIGN12 CAMPAIGN STRATEGY: PINTEREST • Engage current fans to repin posts from the board “#MemorableMom” • Garner new fans organically through a pin to win campaign- win charms/enter for grand prize • Leverage the visual nature of the brand
  • 13. CHAMILIA MOTHER'S DAY CAMPAIGN13 Performance: • Fans shared stories, sentiments and memorable quotes from their mothers or about being a mother • “#MemorableMom” Pinterest board generated an additional 700+ followers and had a 100% re-pin rate • 2,373 impressions- all-time high for the brand • 1,026 in reach MOTHER’S DAY GIVEAWAY METRICS: PINTEREST
  • 14. CHAMILIA MOTHER'S DAY CAMPAIGN14 CAMPAIGN STRATEGY: TWITTER • Use partnerships on Twitter with preferred retail partners for retweets • #MemorableMom hashtag • Drive visitors to Facebook and Pinterest for contest entries but maintain buzz via Twitter hashtag • Build community and gain a loyal audience for deals and giveaways
  • 15. CHAMILIA MOTHER'S DAY CAMPAIGN15 MOTHER’S DAY METRICS: TWITTER Performance: • Achieved higher link clicks compared to any previous month • 150 new followers • 5,773 link clicks • 111 mentions • 38 re-tweets • Number of people who saw tweets = 16,790
  • 16. CHAMILIA MOTHER'S DAY CAMPAIGN16 MOTHER’S DAY CONTENT SAMPLE
  • 17. CHAMILIA MOTHER'S DAY CAMPAIGN17 MOTHER’S DAY SENTIMENT • Fans were not just liking/commenting: They were sharing stories and sentiments • This is a crucial step in moving from outbound marketing, to inbound customer retention
  • 18. CHAMILIA MOTHER'S DAY CAMPAIGN18 • Generated 9,000+ new page likes in four weeks- more than the last 2 years combined • ~11,000 impressions • Increased page traffic and conversation among fans • Awesome engagement! • Nearly 3,000 giveaway participants • 500+ of which became new likes on Facebook DID IT WORK?
  • 19. CHAMILIA MOTHER'S DAY CAMPAIGN19 CONCLUSION For more, visit: • www.chamilia.com • www.spydertrap.com Questions? • jbennett@spydertrap.com • @jennasbennett • https://www.linkedin.com/in/jennasbennett

Editor's Notes

  1. Introduction- name, title, SpyderTrap, etc.
  2. Chamilia company brief bio. 2014 goals (growing the fan base, elevating engagement, improving campaigns and driving sales).
  3. Using a mix of organic posts, paid boosts and a series of giveaways, Spyder Trap reached, engaged and captured more fans for Chamilia than any other month in campaign history. In addition, our target markets performed best, in terms of impressions.
  4. Giveaway matched the average monthly new page fans before ad spend