How many Thales Learning & Development customers does it take to build a bridge?
We found out the answer to that question last Friday when we held an open day event at our learning centre.
We showcased some of our latest L&D interventions, including leadership games, videos of our experiential learning, what’s new in Microsoft Office 2013 and how project management can be applied in unexpected scenarios. It was a really fun day for us, and we’ve had lots of positive feedback already. The cupcakes didn’t go down too badly either!
If you’d like to be informed about future events, email hellomarketing@thalesgroup.com
3. | 3Agenda
AGENDA
09:15 – Arrival & Registration
09:30 – Welcome, Rachel Kay
09:45 – Introduction, Lyndon Wingrove
10:00 – Leadership Games & Experiential Learning with Mike Davies & Matt Driscoll
11:00 – What’s new in Office 2013 with Richard Harker
11:30 – A look at ILM with Matt Driscoll
12:00 – Project Management for all with Darren Ley
12:30 – Going Outward Bound with our Apprentices
12:45 – Buffet Lunch
14:00 - Close
4. | 4
Why Thales L&D
We believe that everyone in a
business has the potential to achieve
more, do better and improve.
This is why we exist
5. | 5
Our Vision
To create outstanding services that
enhance employee performance
driving cultural maturity – giving
business better capabilities and
brighter ideas.
6. | 6
Our Mission
We develop employee potential,
engagement and collaboration by
sharing knowledge, boosting
confidence and creating relationships
built on trust.
We deliver learning services through
our passionate team of professionals
13. 2014 Thales Learning & Development. All rights reserved.
| 13What’s changed already?.
We are moving away from the concept of products
We still offer courses of course
But we can create higher value and impact from our combined capabilities
We need to broaden our offer to match the needs of our clients
Specific focus on Sales & Business Development
Move out of just Systems Engineering to Engineering as a whole (hardware, software and
systems) and joining up/applicability of them – product design, design thinking, value
We used to have a coaching and consulting product group
This is now inherent in our offering across capabilities with broader skill internally and
externally through associates (some here today)
Focus on organisational performance – how we can help orgs be more effective
International presence and ability
We find ourselves in more corners of the globe through various clients
We have strong international links
We are more creative
Blended offer
Experiential learning
14. 2014 Thales Learning & Development. All rights reserved.
| 14What we do
Lyndon Wingrove
Director, Capabilities
& Consulting
Susan Howard
Head of IT
Solutions Capability
Nicola O’Donnell
Head of Resource
Management
Nichola Batley
Head of Leadership
& Management
Capability
Adrian Terry
Head of Sales
Capability
Ian Presland
Head of Engineering
Capability
Mike Savage
Head of Bid &Project
Management Capability
and International
Lead
Organisational
Performance
15. 2014 Thales Learning & Development. All rights reserved.
Value
Building trusted partnerships
• Work in new spaces
• With existing and new clients
Doing what
Facilitating and consulting, working in partnership with clients
not just chalk and talk (but doing that too!)
Bespoke work
Assess impact to client, help demonstrate ROI
We are thought leaders, show more case studies
Blended learning approaches
The right solution to support the right outcome
| 15Our Vision
16. 2014 Thales Learning & Development. All rights reserved.
We are getting set different challenges!
Capture - Bid – Win - Deliver
| 16Example of Combined Offering
Management
& Leadership
Sales &
Business
Development
Engineering IT/Business
Systems
Bid & Project
Management
Bid Design Win Leader
ship
Teams
High
Perfor
mance
Teams
Launch
Consultancy and design as well as delivery
17. 2014 Thales Learning & Development. All rights reserved.
| 17New Areas of Work
Bid teams
From capture to win – Sales & BD, M&L, PM
Team formation and increasing the chance of success
Complex sales and product v services
Supporting project teams
From design to delivery – M&L, PM, IT, Engineering
Effective launch and effective functioning
Minimise risk to the business and the customer
Partnerships:
Improving creative performance of businesses
Climate Survey
Creative Problem Solving
Largest UK channel partner
7 habits, great leaders, sales performance
solutions
18. 2014 Thales Learning & Development. All rights reserved.
| 18CPSB partnership – Situational Outlook Questionnaire (SOQ)
Sources: Ekvall and Arvonen,; Isaksen & Akkermans; Mumford & Gustafson; Putter
50-70% of variance in
organisational climate can be
explained by differences in
leadership styles
Between 30% - 60% of variance
in financial results (profits and
revenue) and employee
engagement can be explained
by differences in organisational
climate
Leaders create the environment that drives performance and engagement
Repeatable measured
performance outcomes:
Profitability (23%)
Growth (37%)
EBIT Margin (36%)
Engagement (61%)
Sources: Ekvall and Arvonen,; Isaksen & Akkermans; Mumford & Gustafson; Putter
Leadership
behaviours
Organisational
climate
Results
Climate is what the employees experience:
Recurring patterns of behaviour, attitudes and feelings that characterise life in the organisation.
Our Learning Based Approach:
1) Partner – establish effective relationships
2) Diffuse – up-skill and enable in the organisation
3) Measurement – understand ‘where are we’ v ‘where want to be’
4) Improvement Action – focus of all above to create business value –
what will you do
19. 2014 Thales Learning & Development. All rights reserved.
We’ve got a number of examples of the work we are doing
You’ll get to meet some of my team doing what they love
Hope you enjoy and get something to think about and take away
| 19So what will you see today
21. ILM
The Institute of
Leadership &
Management (ILM) is
the UK’s largest
management body,
combining industry-
leading qualifications
and specialist member
services
23. CLICK TO EDIT MASTER TITLE STYLE
ILM
• Part of the City & Guilds Group
• Primary purpose is to improve standards of leadership and
management in order to drive social and economic prosperity
• Define, develop and embed leadership and management capability to
succeed
• Offer UK’s widest range of leadership and management qualifications,
accredited training and membership services
• Over 750,000 managers have benefited from an ILM qualification or
accredited training programme in the past ten years
• Over 35,000 managers are now members of ILM
24. CLICK TO EDIT MASTER TITLE STYLE
Feeling valued
Increased confidence
Improved decision-
making
Building and developing
their team
Sharing best practice
Recognised qualification
Engaged and motivated
managers
Chance to develop
managers across the
business
Confidence that decisions
affecting your teams are
appropriate and effective
Clear standards
New ideas
Promote & share best
practice across the
organisation
Develop a stronger
management team
Increased levels of
motivation and
engagement
Reputation as a
professional business,
developing its own people
Benefits
Participants Managers Organisation
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ILM Programmes Are Different
• All ILM qualifications are nationally and internationally recognised
• Widest choice
• Transferable credit across all ILM qualifications – if you’ve completed a
unit you don’t have to do it again
• Flexible – ILM’s unit-based programmes help you learn in bite-sized
chunks
• Keep developing your skills – with numerous qualifications ranging
from levels 2-7 you can keep progressing
27. CLICK TO EDIT MASTER TITLE STYLE
Size
Level
Subject
Units
Leadership &
Management
Coaching & Mentoring
Business & Enterprise
Specialist 2 – Team Leaders
3 – First Line Managers
4 – Bridge
5 – Middle Managers
6 – Bridge
7 – Senior Managers
Award
Certificate
Diploma
Developing the work
team
Solving problems &
making decisions
Becoming an effective
leader
Undertaking
management coaching
in the workplace…
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Management Pathway
Aspiring
Manager
• Accredited
Endorsed
Programme
• 1 day
• 1 assessment
• Tutorial
support
Developing
Manager
• Level 3 Award
in Leadership &
Management
• 3 days
• 2 assignments
• Tutorial
support
Experienced
Manager
• Level 5 Award
in Leadership &
Management
• 4 days
• 2 assignments
• Tutorial
support
Strategic
Leaders
• Level 7 Award
in Strategic
Leadership
• 4 days
• 2 assignments
• Tutorial
support
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Coaching & Mentoring
• 2 days
• Online module
• 3 x assignments
• Tutorial support
• Coaching supervision
Level 3 Award
in Coaching
• 3 days
• Online module
• 3 x assignments
• Tutorial support
• Coaching supervision
Level 5
Certificate in
Coaching &
Mentoring
30. CLICK TO EDIT MASTER TITLE STYLE
Size
Level
Subject
Units
Leadership &
Management
Coaching & Mentoring
Business & Enterprise
Specialist 2 – Team Leaders
3 – First Line Managers
4 – Bridge
5 – Middle Managers
6 – Bridge
7 – Senior Managers
Award
Certificate
Diploma
Developing the work
team
Solving problems &
making decisions
Becoming an effective
leader
Undertaking
management coaching
in the workplace…
?
31. Measuring Success
Setting personal
objectives
Setting business
linked objectives
Reviewing progress
and evaluation
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Responsibilities
TLD
Other
Support
Manager
Participant
34. `
Friday, May 30, 2014
Not just for Engineering and Construction
environments
Darren Ley
PROJECT MANAGEMENT FOR
ALL
35. Thales Project Portfolio | 35
Corporate
Aerospace
ATM
Defence Aerospace
Defence
Innovation
Security
Transportation
Advanced Air Defence
Naval solutions
Underwater systems
Battlegroup solutions
Smart cities
Helicopter avionics
Training solutions
36. Definitions | 36
Executive Strategy
BAU/Operations
Programme Management – ‘is the co-
ordinated management of projects and change
management activities to achieve beneficial
change’
Portfolio Management – ‘The selection,
prioritisation and control of an organisations
projects and programmes in line with its
strategic objectives and capacity to deliver’.
Project Management – ‘The application
of processes, methods, knowledge, skills and
experience to achieve project objectives’.
Project – ‘A unique transient endeavour
undertaken to achieve a planned objective’.
37. 2014 Thales Learning & Development. All rights reserved.
| 37Conservation
Conservation and science projects in more than 50 countries
based at London Zoo and Whipsnade Zoo.
Founded in 1826, the Zoological Society
of London (ZSL) is an international
scientific, conservation and educational
charity whose mission is to promote
and achieve the worldwide conservation
of animals and their habitats.
38. 2014 Thales Learning & Development. All rights reserved.
| 38Emergency Services
Fire Prevention
Awareness and education
Response time improvements
Relocation of control centres
Introduction of Air Ambulance service
Test schedule for RNLI boats
39. 2014 Thales Learning & Development. All rights reserved.
| 39Not for Profit projects
Emergency crisis response
Vaccination initiatives
Sanitation and clean water
Fund raising / Campaigning
Medical treatment and intervention
Provision of care services
40. Common cause of Project failure
What our training can help you to
address
Unclear objectives
Scope changes / Creep
Risks maturing
Poor planning
Unresolved issues
Prioritisation of work
Poor communication
Poor leadership
Imbalance in Team dynamics
What our training can partially help
you to address
Lack of senior management support
Lack of resources
Budget / Funding issues
| 40
2014 Thales Learning & Development. All rights reserved.
41. | 41Thales ‘open’training portfolio
Non Accredited
Managing Smaller Projects
(An introduction to Project Management)
Essential Skills for Managing Projects
Core Planning Skills
Project Risk Management
Introduction to Agile Project Management
Microsoft Project and Primavera P6
Accredited
APM Introductory Certificate
APMP exam preparation workshop
APMP for PRINCE2 practitioners
IPMA Level D, C and B
PRINCE2 Foundation & Practitioner
Managing Successful Programmes
42. | 42The Same but Different
Best Practices
Set of guiding principles
Own Project Lifecycle
Dedicated project roles
Supporting handbooks
Offer templates / management products
Exams / qualifications
Offered as GUIDANCE
Flexible in their application
43. Delivery Solutions
Presentations
Exercises (individual / group)
Case study walkthrough
Computer based simulation
Quizzes
Gamification
Pre learning
Homework assignments
Mock exams
Workshops
One to One Coaching
| 43
46. Purpose:
To improve performance in the workplace by enhancing awareness of personal and team
skills, with specific focus on building supportive relationships with their peers.
Focus:
The programme focused on:
► Developing a network of peers to support them through their career at Thales
► Developing personal behaviours required for effective team work
► Identifying strengths and areas for development
► Reflecting on their apprenticeship so far, and consider the application of learning in their
career at Thales
| 461st Year Apprentices – Team & Self Awareness