1. Jessica Woodhouse
0433816027
4/81 Farnell st
Chermside, QLD 4032
http://www.linkedin.com/in/jessicawoodhouse92/
Objectives
I’m looking to start a career in the Business/ IT Industry which I can provide all the skills I have gained from my Diploma of Information Technology systems administration. I project a Professional, Friendly and positive attitude towards all clients, Employers and Colleagues. I am also Reliable, punctual and knowledgeable. I present myself in a professional manner, which I believe radiates a professional and friendly manner to all the people I encounter.
Education
14th March 2014 | Martin College
 Diploma of Information Technology System Administration
20th November 2009 | Albany Creek State High School
 Year 12 Certificate
20th November 2008 | Albany Creek State High School
 Certificate I of Business “Junior Certificate”
09th September 2014| Club Training Australia
 RSA
Employment Experience
2nd September– 6th November 2014 | Food and Beverage Department
Four Points by Sheraton – Brisbane Location |
Waitress
Serving Drinks
Wine Knowledge
Customer Service
In Room Dining

2. Professional Phone manner
7th August – 17th August 2014 | Barista/ Customer service
Royal Snack Bar – Brisbane Show grounds |
Customer Service
Main Barista
Cleaning
Serving food
Working 11 hour shifts
April 2014 – May 2014 | Sales Representative
Go Sales Enterprise - South Bank |
Face to face sales
Understanding and meeting targets
Appointment setting
Customer Service
Upselling and product knowledge
February 2014 - March 2014 | Service Staff
Sizzler - Brookside |
Customer Service
Minor cooking duties
Cleaning
March 2011 – January 2012 | Service Staff
La Plaz/ 140 on Creek |
Customer Service
Minor cooking duties
Cleaning
Making sandwiches
Barista duties
July 2010 – February 2011 | Service Staff

3. Michel’s Patisserie |
Customer Service
Minor cooking duties
Cleaning
Barista Duties
Supervising young staff members
Stocktake
IT Skills:
 Integrate commercial computer packages;
 Design basic organisational documents using computer packages;
 Operate application software packages;
 Operate database applications
 Review and manage delivery of maintenance services
 Use network tools
 Design and implement and integrated server solutions
 Produce technical solutions from business specifications
 Develop workplace policy and procedures for sustainability
 Build a dynamic website
 Apply skills in object – oriented design
 Review and update disaster recovery and contingency plans
 Gather data to identify business requirements
 Establish and maintain client user liaison
 Implement and hand-over system components
 Design and implement a security perimeter for ICT networks
 Manage system security
 Contribute to copyright ethics and privacy in an IT environment
 Manage the testing process
 Develop detailed test plans
 Perform system tests
 Develop and conduct client acceptance test
 Produce a feasibility report
 Professional Phone manner
Interests and Hobbies:
I enjoy sketching, reading, and adventure. I have a strong interest in traveling to different Country’s to explore their different cultures, art and music.

4. Reference:
La Plaz/ 140 on creek Tracey Slaven (team leader) 0456 116 123
Four Points by Sheraton Chris Cho (Team Supervisor) 0405 741 062