1. Jitto Thomas. Msc
Email : jittomine@gmail.com
Mobile : 00-91-9446741898
DOB : 31 May 1981
Passport No : M8324959
Objective
Intend to build a career with leading corporate of hi-tech and professionally challenging work environment
with committed and dedicated people, who will help me to explore myself fully as well as to benefit the
organization’s growth.
Experience Summary: 6 + Years
6 +Years professional experience made me to survive and bring success in any type of Sales, Marketing &
admin activities. I have gone through different skill sets in each phase of my career growth like Sales (ERP,
HRMS, CRM, FAM, Parma, Clinical Research & Education), Business Development, Client Relationship
Management, Research, Training Coordination and Administration.
Work profile
Worked as Sales Manager for Zeta Software Solutions Pvt Ltd, Ernakulam, Kerala, India from 3rd August 2013
to 27th March 2015. Zeta Softwares (www.zetasoftwares.com) is a leading supplier of world class business
software, services and support to medium sized businesses. Zeta Software’s has its corporate office at
Croydon, UK with the regional offices in Dubai, UAE and Kochi, India
Zeta ERP is best in class on demand enterprise software for start up to middles tire companies with 10
modules named as Finance, Distribution (Inventory, Sales Order Process and Purchase Order Process), Fixed
Asset management, HRMS, CRM, Document Management, Project Costing, Production Management and point
of Sale. Apart from Modules Zeta ERP have add-on features for each module to choose from.
Zeta HRMS is web based software with 14 modules and sub modules to manage entire HR activities of smaller
to big sized companies with functionalities ranging from recruitment to exit cycle for different categories of
employees.
Responsibilities as a Sales Manager
 Strategize the Pre-sale Marketing Activity in coordination with Marketing Department.
 Plan Phase wise Sales Activities and initiate Sales strategies based on thorough market research
 Developing Business relations with key companies & persons
 Client profiling
 Meeting with middle and top level management for the product and service discussion
 Product presentation & demonstration
 Initial system investigation
 Working out the proposal based on the initial system study
 Negotiation discussion and Successful closure
 Overview the system study and implementation
 Work as consultant for existing and new clients for product customization and other related services
Key Products handled: ERP (Enterprise Resource Planning), HRMS (Human Resource Management
System), FAM (Fixed Asset Management),CRM (Client Relationship Management) and PMS (Property
Management System).

2. Educational Qualification
Professional Degree
Certification : MSc Biotechnology, 2004
Institute : Karpagam Arts & Science College, Coimbatore
University : Bharathiar University
Previous Work experience # 1
Worked as a Client Relationship Manager for Valuepoint Knowledgeworks Pvt. Ltd (www.knowledgew.com)
one of the Top 20 Linguistic Services provider company in the Asia Pacific region located in Bangalore,
Karnataka India from 1st June 2012 to 6th
July 2013.
Responsibilities as a Client Relationship Manager
 Looking after Pharma & Health Vertical and dealing with corporate Pharma & CRO clients.
 A single contact/escalation point for cross functional issues
 Build and develop Client relationships for a defined geographical territory or set of clients.
 Create new business opportunities with New & Existing clients/Clients for company’s services,
leveraging Tele and e-Marketing tools
 Work with extended teams to convert opportunities into Business. Maintain a High level and
measurable Client Satisfaction.
 Successfully undertakes contract negotiations, ensures financial success, and monitors quality.
 Maintain Client details along with opportunities & discussions in the CRM Tool.
 Maintain a good mix of business to ensure profitable and long terms business continuity.
 Periodic meetings with existing Clients. Build value adds to client.
 Providing feedback to Management by preparing Sales report.
 Creates, manages, and leads the team, providing appropriate coaching and mentoring along the way
Previous Work experience # 2
Worked as a Business Development Manager for Quest Life Sciences Pvt Ltd, a leading CRO in Chennai,
Tamilnadu from 3rd January 2011 to 25th May 2012. Quest Life Sciences (www.questlifesciences.com)
undertaking BA/BE and Clinical Research.
Responsibilities as a Business Development manager
 Increase the business volume by understanding the business pattern and creating comfort level in
dealing with clients
 Direct visits to clients for business presentation and confirmation of the deal
 Understand and penetrate to new niches and possibilities for better business
 Preparation and designing of brochure, PowerPoint presentation according to the situations and client
needs
 Coordinate with technical people for keep the time lines to be met
 Handling the business billing
 Coordinate with regulatory bodies for getting permissions such as importing narcotic drugs ,BENOC etc
 Maintain good friendly relations with clients representatives
Previous Work experience # 3
Worked as a Business Development Manager/ Senior Training Coordinator / in Cliniminds –Academy for Clinical
Research Training and Management Delhi an ISO 9001:2000 Certified Academy, (www.cliniminds.com ) since 3rd
September 2008 to 20th December 2010

3. Responsibilities as a Business Development Manager
 Coordinate and manage business development activities with 11 branches of Cliniminds all across India
 Train coordinators, counselors and marketing people in their day to day activities of all Cliniminds
Branches
 Closely monitor and find solution in administrative activities in all centers
 Visit all branches time to time to help them in recruitment and other business negotiations
 Participate in strategic planning and decision making in Head Office and further communicate to the
branches and make sure that it has been implemented successfully
 Coordinate with students and assist them to achieve great goals by motivating them
 Deliver presentations and proposals to CROs/Pharma companies on clinical research training solutions
& workshops
 Developing contacts with clinical research project managers, HR managers in CROs, SMOs and Pharma
companies.
 Counsel the students according to their qualifications and area of interest
 Assist in the placement activities
 Organizing Clinical Research Workshops regularly
Previous work experience # 4
Worked as a Junior Research Fellow in TBGRI (Tropical Botanic Garden and Research Institute) Palode,
Trivandrum, under the R&D project entitled “Genetic Conservation and Chemical Characterization of Ethno
Botanic Insect repellant Plant Species of Andaman Islands” for the period of 9 months and 23days. (14th
November 2006 to 7th September 2007).
Project Accomplishments:
 Successfully completed forest exploration trip to Andaman and Nicobar group of Islands and collected
plant materials.
 Standardized micro propagation protocol invitro for Hornstedtia fenzlii ,a shrub belonging to
Zingiberacea family
 Standardized the conventional propagation of the same species in the field which is brought from
Nicobar group of Islands
Personal Data:
- DOB : 31-05-1981
- Marital Status : Married
-Permanent addres : Elinjikkal (H),Samballoor,Palayamparambu Po,Chalakkudy Via,Thrissur Dt,
Kerala-680741, India
Declaration
I hereby declare that all the information and particulars furnished by me are true to the best of my knowledge and belief.
Jitto Thomas