The latest Lunch and Learn presentation prepared for Eddy County OEM’s EOC Lunch and Learn training program.

1. Eddy County OEM –
Introduction to Your Role in the EOC
Lunch and Learn
September 15, 2010

2. Welcome & Introductions

3. • EOC positional
responsibilities
• Processing resource
requests
• Administrative/Policy
support during disasters
• Providing staff with an
overview of the new EOC
SOGs, and how they are
used.
Workshop Outline
Eddy Co. OEM – Introduction to Your Role in the EOC 3

4. Any Questions before we begin?

5. EOC Positional Responsibilities

6. EOC “Key Position” Responsibilities
• EOC Manager
During the incident the EOC Manager:
– Oversees the management and operation of the EOC
– Ensures adequate support of the incident response
– Determines EOC activation levels
– Ensures staffing of appropriate EOC positions
– Maintains EOC equipment and systems
6Eddy Co. OEM – Introduction to Your Role in the EOC

7. Eddy Co. OEM – Introduction to Your Role in the EOC 7
EOC “Key Position” Responsibilities
• Operations Section Coordinator
During the incident the Operations Section Coordinator:
– Oversees the activities of the Operations Section and coordinates with
the Operations Section Chief at any incident scene
– Is responsible for activating branches as needed to support the
incident including but not limited to Public Safety/Law Enforcement,
Fire/Hazardous Materials/Emergency Medical Services, Public
Works/Utilities, Hospitals/Public Health, Shelter/Mass Care, and
Search and Rescue

8. Eddy Co. OEM – Introduction to Your Role in the EOC 8
EOC “Key Position” Responsibilities
• Planning Section Coordinator
During the incident the Planning Section Coordinator:
– Ensures that the Planning Section gathers, analyzes, and disseminates
incident information in support of on-going Incident Action Planning
– Assists in ensuring the ICS planning process takes place to support
ongoing incident management
– Plays a key role in the development of the Incident Action Plan
– Is responsible for maintaining resource status, providing and displaying
situation status, assisting in the preparation of the Incident Action
Plan, providing documentation services, and planning for
demobilization

9. • Logistics Section Coordinator
During the incident the Logistics Coordinator:
– Will provide all logistical support to the incident as well as the EOC
– Ensures that the group focuses on the service and support needs of
responders at the incident
– Provides for communications, medical and food needs of the incident
and the EOC
– Provide supplies, manage and maintain facilities and provide ground
transportation
– Can assist with communications support, including radio, telephone
and IT services to support incident needs. Logistics can also support
medical needs for EOC and incident personnel, provide food for
incident personnel and supplies as well as facilities and ground
support for the incident
EOC “Key Position” Responsibilities
Eddy Co. OEM – Introduction to Your Role in the EOC 9

10. • Finance/Administration Section Coordinator
During the incident the Finance/Admin Coordinator:
– Supports financial and/or administrative services to incident
management activities
– Monitoring multiple sources of funds
– Tracks and reports the accrued cost as the incident progresses
– Forecasts the need for additional funds before operations are affected
negatively
– Is particularly important if significant operational resources are under
contract from the private sector
EOC “Key Position” Responsibilities
Eddy Co. OEM – Introduction to Your Role in the EOC 10

11. Eddy Co. OEM – Introduction to Your Role in the EOC 11
EOC “Key Position” Responsibilities
• Emergency Public Information Officer
During the incident the Emergency PIO:
– Ensures that public receives clear, accurate, and timely information
– Coordinates with the incident PIO to ensure appropriate incident
information is disseminated to the public, the media and other
interested groups
– Is responsible for media briefings, press releases, media monitoring,
and rumor control

12. Eddy Co. OEM – Introduction to Your Role in the EOC 12
EOC “Key Position” Responsibilities
• Shelter and Mass Care Representatives
During the incident the Shelter/Mass-Care Rep:
– Provides input on their organization’s policies, resource availability,
and other incident-related matters
– Must have the authority to speak for their parent agencies and/or
organizations on all matters, following appropriate consultations with
their agency leadership

13. • Public Works/Utilities Representatives
During the incident the Public Works/Utilities Rep:
– Provides input on their organization’s policies, resource availability,
and other incident-related matters
– Must have the authority to speak for their parent agencies and/or
organizations on all matters, following appropriate consultations with
their agency leadership
EOC “Key Position” Responsibilities
Eddy Co. OEM – Introduction to Your Role in the EOC 13

14. • Other EOC positions not mentioned in previous slides:
– Policy and Management Group
– Law Enforcement/Public Safety Representatives
– Firefighting/EMS/HazMat Representatives
– Hospital/Public Health Representatives
– Search and Rescue Representatives
– Situation Analysis Unit Specialist
– Documentation/Records Unit Specialist
– Damage Assessment Unit Specialist
– Resource Status Unit Specialist
– Service and Support Specialist
• See the Eddy County EOC SOGs for specific Descriptions.
EOC “Key Position” Responsibilities
Eddy Co. OEM – Introduction to Your Role in the EOC 14

15. Position Responsibility Questions?

16. Processing Resource Requests

17. • Resources can fall under many different categories:
– Support and/or Contract Staff
– Specialty Teams
– Support/Specialty Equipment
– Facilities/Buildings (ICP, Shelter, etc.)
– Support Materials (food/water, lighting, heaters,
tables/chairs, portable toilets, etc.)
– Support Services (water/sewer, power, communications,
debris removal, etc.)
Resource Requests
Eddy Co. OEM – Introduction to Your Role in the EOC 17

18. • Person/Organization requesting and requestor
contact info
• Kind and Type of Resource
– “Type” may be an official NIMS credential, or size/capacity
of the resource. (Type II USAR Team; 20 KW Generator;
etc.)
• Quantity of Resource needed.
• Where does it need to go? (General area, or specific
address)
• Is it time critical? (exp- Does it have to arrive within 2
hours? If so, what should be done if the ETA is longer than 2
hours?)
Resource Requests – What To Ask For?
Eddy Co. OEM – Introduction to Your Role in the EOC 18

19. • First three questions the EOC should ask itself about
a Resources Request (in this order):
1. Can I obtain this resource locally? (within Eddy County)
2. If not, Can I obtain this resource through close mutual-
aid? (from neighboring Counties)
3. If not, Can I obtain this resource directly from the State?
(without having to activate an Interstate EMAC
agreement)
• Remember the time for the resource’s arrival
becomes more extended as the reach gets further.
Resource Requests – Filling the Order
Eddy Co. OEM – Introduction to Your Role in the EOC 19

20. • Government
– Village, City, County, “In-County” State or Federal.
• In-County VOADs
• Pre-Arranged Contract with Vendors
• Just-in-time requests to local businesses/service
providers
Note* - When possible, It is preferable to purchase resources from local
vendors during emergency events rather than putting requests into the
State EOC. The resources can usually be acquired quicker, and the
purchase feeds the local economy during a time of crisis.
Resource Requests – Obtain Locally
Eddy Co. OEM – Introduction to Your Role in the EOC 20

21. • Mutual-Aid Agreements with
directly neighboring
counties’
• NM Intrastate Mutual-Aid
System (IMAS)
Resource Requests – Close Mutual-Aid
Eddy Co. OEM – Introduction to Your Role in the EOC 21

22. • IMAS or “Out-of-County” State Resources
• EMAC
Note* - This type of request is traditionally for incidents that are going to span
multiple operational periods due to the time it will take to receive the
resource on scene.
Resource Requests – To The State
Eddy Co. OEM – Introduction to Your Role in the EOC 22

23. Eddy County has the unique position of being located
close to the State-Line. There may be special
circumstances of making a “direct interstate request”
to areas like Pecos or Lubbock, TX that may
circumvent the EMAC process.
– Before making this kind of request, take some things into
consideration:
• Does a special agreement need to be made for reimbursement?
• Does the certification/credentials of the resource have reciprocity
in NM?
• Am I authorized by Eddy County to make this request? (Always
check with the EOC Manager before entering into a non-traditional
agreement for services)
Resource Requests – Close…But out of State?
Eddy Co. OEM – Introduction to Your Role in the EOC 23

24. RESOURCE REQUEST DISCUSSION/ACTIVITY
Eddy Co. OEM – Introduction to Your Role in the EOC 24

25. RESOURCE REQUEST DISCUSSION/ACTIVITY
Eddy Co. OEM – Introduction to Your Role in the EOC 25

26. RESOURCE REQUEST DISCUSSION/ACTIVITY
Eddy Co. OEM – Introduction to Your Role in the EOC 26

27. Resource Request Questions?

28. Administrative/Policy support
during disasters

29. Administrative/Policy Questions?

30. EOC SOGs Overview

31. • Introduction
• Situation and Assumptions
• Eddy County EOC Organization Chart
• Eddy County EOC Staff
• Eddy County EOC Activation Levels
• Elements of Eddy County EOC Staff SOGs
• Authorities and References
• Attachments
Eddy County EOC SOG Content
31Eddy Co. OEM – Introduction to Your Role in the EOC

32. Eddy County EOC Organization Chart
32Eddy Co. OEM – Introduction to Your Role in the EOC

33. • Introduction
• Roles and Responsibilities
• Situation and Assumptions
• Eddy County EOC Organization Chart
• Activation Tasks
• Response Tasks
• Deactivation Tasks
• Authorities and References
• Attachments
Eddy County EOC Staff SOG Content
33Eddy Co. OEM – Introduction to Your Role in the EOC

34. • Guide for All-Hazard Response
• Checklist of
– What has been done
– What needs to be done
• Attachments
– Phone Lists
– Response Logs
– Maps
– Job Aids
– Mutual Aid Agreements
– ICS Forms
Eddy County EOC SOG Use
34Eddy Co. OEM – Introduction to Your Role in the EOC

35. Final Questions / Issues??

36. End of Lunch and Learn
Thanks for Your Participation!
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