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JN2702

MARKETING PRINCIPLES FOR
MEDIA BUSINESSES: INTRO
Background: Module outline


Designed to introduce and provide an
overview to an increasingly “fragmented”
media marketplace



To provide an outline of what marketing is:
generally and specifically within media



To understand and analyse concepts such as
market segmentation and demographics



To consider branding and advertising both
within a media platform and on behalf of a
platform



To work with an organisation to establish an
industry-focus and approach



To begin to establish the effectiveness of
marketing for an organisation within an
online environment



Combine theory and case studies to provide
insights into media and media marketing
practices
SECTION ONE: THEMES AND
CONCEPTS
Market forces: a complex picture
What is a ‘fragmented media landscape’?


Offline
 Traditional platforms offer a compelling
platform for readers and advertisers:
spanning print, broadcast and radio
 Niche products offer access to key
demographics and interest areas



Broadcast
 Digital proliferation has created a highlevel of market segmentation and
specialisation
 Online broadcasting offers a high-level
of user-data and opportunities to remonetize ‘chunked’ media



Online
 Multinationals, nationals, regionals, hyp
erlocals and bloggers compete for
market attention
 Independent platforms aid crosscommunication and interaction
(Facebook, LinkedIn, Twitter, Google+)
 Search engines provide a level of
information control and gateway
function

“Over half (53%) of UK adults are now media
multi-tasking while watching TV on a weekly
basis. Watching other content on a different
device is one of these activities.
A quarter (25%) are regularly ‘media
meshing’ - doing something else but related
to what they’re watching on TV. Examples of
media meshing include talking on the phone
(16%) or texting (17%) about what they’re
watching, using social networks (11%) or
‘apps’ to communicate directly with
programmes (3%). Younger people are most
likely to use other media while watching TV
(74%) with 44% media meshing.”

Ofcom Market Communications Market
Report 2013
STOP! Media Theory
Mark Deuze: We live in
Media
Media are to us as water is to fish. This does not
mean life is determined by media - it just
suggests that whether we like it or not, every
aspect of our lives takes place in media, and
that our engagement with media in many
ways contributes to our chances of survival.

Manuel Castells: “Real
Virtualities”
“Real virtuality is a system in which reality itself (that
is people’s material/symbolic existence) is
entirely captured, fully immersed in a virtual
image setting, in the world of make believe, in
which appearances are not just on the screen
through which experience is communicated, but
they become the experience.”
Multiplatform impact: Key Module questions


How do publishers exist in a
multiplatform world?



What do we mean by a converged
media landscape?



What impact does this have on
traditional and new publishers? And
how do they manage this impact?



What requirements are placed on
marketers within this fragmented
multiplatform world and what
challenges do they face?



How has advertising shifted within
the Media, and how do marketers
identify the ‘value’ of advertising?
Importance of marketing and ad revenue
 Media orgs using marketing

to increase market share and
resulting ad
revenue/readership/influence

 What alternative forms can

advertising take (within and
for) a media organisation?

 How has the current digital

landscape impacted on ad
revenue flows?

 How to publishers compete in

an online world?
History and now: Digital disruption
Distribution of ad-revenue
Analogue
opportunities


Amid a powerful digital ad
world, consider advantages of
analogue and offline publishing
opportunities, and how that
might impact on marketing



Global markets offer a diverse ad
landscape – print can be popular
in some marketplaces



Consider the ‘affordances’ of
paper output



TV, niche and mass audience
penetration

Print media continued to thrive in less-developed media markets
such as India and China.
”Newspapers are actually growing in a lot of the faster-growing
regions. The global picture is not quite as uniformly gloomy as it
appears to be in developed markets.”
Jerry Buhlmann, Aegis chief executive
Final thought: constant disruption


Marketplaces, particularly those within the
media industry, are going through a rapid
period of transition. This module will seek to
equip marketers with the skills to read and
navigate a marketplace that is constantly in
flux.



Economist Joseph Schumpeter outlined the
economic concept of ‘creative destruction’ –
that technological advances will prompt
market failure, which will in turn breed
innovation



Media marketers currently operating are
doing so as the process of market failure is
occurring: the shift from monolithic media
channels to what, potentially, could be seen to
be a more diverse and pluralistic landscape
SECTION TWO: AREAS FOR INVESTIGATION
What is marketing?
 Basic definitions and case

studies


How do we define marketing and
the process behind it?



What analysis is required to
construct a marketing plan?



4Ps or 7Ps – lots of p’s



What challenges to do marketers
face, and how can they overcome
them?



What is market segmentation and
how does it impact on marketing
strategy?
Marketing for Media orgs
 We’re going to look at a

cradle to grave approach:


Consider what role marketing
plays within a media
organisation



Establish a a media
organisation’s ‘assets’ and how
best to harness them



Strategise: establish key
market demographic(s) and
how media tools (and editorial
content) could be harnessed to
maximise take-up from that
market
What is advertising?
 Define the differences

between ‘advertising’
and ‘marketing’

 Examine the impact the

changing ad market in
relation to Media
organisations in 2
central ways

 How ad spend impacts
on media orgs
 How media orgs
create, construct and
communicate brands

Multi-platform analytics drive advertiser insights into the connected
consumer’s behaviour, expectations and buying intentions
Advertisers, which absolutely must keep pace with the irresistible
consumer shift towards ‘my media’ and digital consumption
behaviours, will increasingly harness big data to understand, target and
engage consumers at an ever-more-personal level.
This will require that they generate and apply multi-platform analyticsdriven insights into connected consumers’ behaviour, expectations and
buying intentions while they use new measurement techniques to
ensure relevance and demonstrate returns on ad spend.
PriceWatehouseCoopers Global Entertainment and Media Outlook: 2013-2017
Media example: Guardian’s
Three little pigs
STOP! Theory: Key constructs


The power of the crowd:
Shirky, Gilmore



Companies harness and engage
with the power of the crowd:
Jarvis, Meerman, Tapscott



Audience interaction, networks
and power dynamics: Jarvis, van
Dijk



The ‘long tail’ value opportunity:
Anderson



Creative destruction and market
renewal: Doyle
The assessments
The essay (2,000 words) DEADLINEMarch 28th 2014 at 5pm
"Social Media has radically changed the publishing industry and the role of
the 'audience'. The marketing and advertising playing field has
changed irrevocably. Analyse and discuss.”

The portfolio (3,000 words) DEADLINE May 2nd 2014 at 5pm
Produce a marketing plan for a media organisation of your choice;
analysing a range of tools and approaches to produce an effective
social marketing campaign that can be placed alongside traditional
marketing strategies.
Portfolio: step-by-step
 Identify a media organisation that could act as a ‘subject’, for you

to complete a marketing strategy with.

 Interview them and establish key areas of what they do, what

their USP is (or what it could be).

 Analyse their target market and demographic.

 Establish an overarching social marketing strategy in response to

the above.

 Articulate how you would achieve this strategy, what tools you

would use and why. Establish what your key targets would be and
how you would monitor the success of the strategy.
Next week’s reading
 Here Comes Everyone – Clay Shirky
 Understanding Media Economics – Doyle
Seminar: Initial talks
 How do you encounter a ‘fragmented media

landscape’
Seminar: Branding
 What are the most powerful brands that you

encounter and why?
Seminar
 Advertising: how do you engage with it?
Seminar: Outside


Spend around 30 minutes walking
around campus and taking pictures of
physical brands and ads that you
encounter – these could include any
physical presentation of a brand, in
any location



Between now and next
week, combine this physical activity
with



Come back next week with a ‘quick
fire’ presentation (3 minutes max) on
3 brands you encountered and why
you feel they are
successful, popular, commercially
sound
Flickr credits


Byronv2 Retro robots 02



jam_232Jigsaw quilt



JuhansoninEric surrounded by his sketches



Jason A. HowieInstagramand other social media apps



Yahoo IncOK, what's the deal



Ykanazawa1999Keikyu600 Series Train and Unused Platform No.5 at the South End of Keikyu-kamata Station



@Doug88888 Money Queen



sdobie Analogue Yearbook 1979



ashley rose you are original and creative



minifigMinifig Characters



#5: Sherlock Holmes and Dr. Watson



HubSpot Social Media Marketing Madness Cartoon by HubSpot



Travel Aficionado Newspaper Front Pages



JoeInSouthernCA Retro Facebook Advert



SeeMidTN.com (aka Brent) 7UP Retro: 80's

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Lecture 1 introduction, key themes and outline

  • 2. Background: Module outline  Designed to introduce and provide an overview to an increasingly “fragmented” media marketplace  To provide an outline of what marketing is: generally and specifically within media  To understand and analyse concepts such as market segmentation and demographics  To consider branding and advertising both within a media platform and on behalf of a platform  To work with an organisation to establish an industry-focus and approach  To begin to establish the effectiveness of marketing for an organisation within an online environment  Combine theory and case studies to provide insights into media and media marketing practices
  • 3. SECTION ONE: THEMES AND CONCEPTS
  • 4. Market forces: a complex picture What is a ‘fragmented media landscape’?  Offline  Traditional platforms offer a compelling platform for readers and advertisers: spanning print, broadcast and radio  Niche products offer access to key demographics and interest areas  Broadcast  Digital proliferation has created a highlevel of market segmentation and specialisation  Online broadcasting offers a high-level of user-data and opportunities to remonetize ‘chunked’ media  Online  Multinationals, nationals, regionals, hyp erlocals and bloggers compete for market attention  Independent platforms aid crosscommunication and interaction (Facebook, LinkedIn, Twitter, Google+)  Search engines provide a level of information control and gateway function “Over half (53%) of UK adults are now media multi-tasking while watching TV on a weekly basis. Watching other content on a different device is one of these activities. A quarter (25%) are regularly ‘media meshing’ - doing something else but related to what they’re watching on TV. Examples of media meshing include talking on the phone (16%) or texting (17%) about what they’re watching, using social networks (11%) or ‘apps’ to communicate directly with programmes (3%). Younger people are most likely to use other media while watching TV (74%) with 44% media meshing.” Ofcom Market Communications Market Report 2013
  • 5. STOP! Media Theory Mark Deuze: We live in Media Media are to us as water is to fish. This does not mean life is determined by media - it just suggests that whether we like it or not, every aspect of our lives takes place in media, and that our engagement with media in many ways contributes to our chances of survival. Manuel Castells: “Real Virtualities” “Real virtuality is a system in which reality itself (that is people’s material/symbolic existence) is entirely captured, fully immersed in a virtual image setting, in the world of make believe, in which appearances are not just on the screen through which experience is communicated, but they become the experience.”
  • 6. Multiplatform impact: Key Module questions  How do publishers exist in a multiplatform world?  What do we mean by a converged media landscape?  What impact does this have on traditional and new publishers? And how do they manage this impact?  What requirements are placed on marketers within this fragmented multiplatform world and what challenges do they face?  How has advertising shifted within the Media, and how do marketers identify the ‘value’ of advertising?
  • 7. Importance of marketing and ad revenue  Media orgs using marketing to increase market share and resulting ad revenue/readership/influence  What alternative forms can advertising take (within and for) a media organisation?  How has the current digital landscape impacted on ad revenue flows?  How to publishers compete in an online world?
  • 8. History and now: Digital disruption
  • 10. Analogue opportunities  Amid a powerful digital ad world, consider advantages of analogue and offline publishing opportunities, and how that might impact on marketing  Global markets offer a diverse ad landscape – print can be popular in some marketplaces  Consider the ‘affordances’ of paper output  TV, niche and mass audience penetration Print media continued to thrive in less-developed media markets such as India and China. ”Newspapers are actually growing in a lot of the faster-growing regions. The global picture is not quite as uniformly gloomy as it appears to be in developed markets.” Jerry Buhlmann, Aegis chief executive
  • 11. Final thought: constant disruption  Marketplaces, particularly those within the media industry, are going through a rapid period of transition. This module will seek to equip marketers with the skills to read and navigate a marketplace that is constantly in flux.  Economist Joseph Schumpeter outlined the economic concept of ‘creative destruction’ – that technological advances will prompt market failure, which will in turn breed innovation  Media marketers currently operating are doing so as the process of market failure is occurring: the shift from monolithic media channels to what, potentially, could be seen to be a more diverse and pluralistic landscape
  • 12. SECTION TWO: AREAS FOR INVESTIGATION
  • 13. What is marketing?  Basic definitions and case studies  How do we define marketing and the process behind it?  What analysis is required to construct a marketing plan?  4Ps or 7Ps – lots of p’s  What challenges to do marketers face, and how can they overcome them?  What is market segmentation and how does it impact on marketing strategy?
  • 14. Marketing for Media orgs  We’re going to look at a cradle to grave approach:  Consider what role marketing plays within a media organisation  Establish a a media organisation’s ‘assets’ and how best to harness them  Strategise: establish key market demographic(s) and how media tools (and editorial content) could be harnessed to maximise take-up from that market
  • 15. What is advertising?  Define the differences between ‘advertising’ and ‘marketing’  Examine the impact the changing ad market in relation to Media organisations in 2 central ways  How ad spend impacts on media orgs  How media orgs create, construct and communicate brands Multi-platform analytics drive advertiser insights into the connected consumer’s behaviour, expectations and buying intentions Advertisers, which absolutely must keep pace with the irresistible consumer shift towards ‘my media’ and digital consumption behaviours, will increasingly harness big data to understand, target and engage consumers at an ever-more-personal level. This will require that they generate and apply multi-platform analyticsdriven insights into connected consumers’ behaviour, expectations and buying intentions while they use new measurement techniques to ensure relevance and demonstrate returns on ad spend. PriceWatehouseCoopers Global Entertainment and Media Outlook: 2013-2017
  • 17. STOP! Theory: Key constructs  The power of the crowd: Shirky, Gilmore  Companies harness and engage with the power of the crowd: Jarvis, Meerman, Tapscott  Audience interaction, networks and power dynamics: Jarvis, van Dijk  The ‘long tail’ value opportunity: Anderson  Creative destruction and market renewal: Doyle
  • 18. The assessments The essay (2,000 words) DEADLINEMarch 28th 2014 at 5pm "Social Media has radically changed the publishing industry and the role of the 'audience'. The marketing and advertising playing field has changed irrevocably. Analyse and discuss.” The portfolio (3,000 words) DEADLINE May 2nd 2014 at 5pm Produce a marketing plan for a media organisation of your choice; analysing a range of tools and approaches to produce an effective social marketing campaign that can be placed alongside traditional marketing strategies.
  • 19. Portfolio: step-by-step  Identify a media organisation that could act as a ‘subject’, for you to complete a marketing strategy with.  Interview them and establish key areas of what they do, what their USP is (or what it could be).  Analyse their target market and demographic.  Establish an overarching social marketing strategy in response to the above.  Articulate how you would achieve this strategy, what tools you would use and why. Establish what your key targets would be and how you would monitor the success of the strategy.
  • 20. Next week’s reading  Here Comes Everyone – Clay Shirky  Understanding Media Economics – Doyle
  • 21. Seminar: Initial talks  How do you encounter a ‘fragmented media landscape’
  • 22. Seminar: Branding  What are the most powerful brands that you encounter and why?
  • 23. Seminar  Advertising: how do you engage with it?
  • 24. Seminar: Outside  Spend around 30 minutes walking around campus and taking pictures of physical brands and ads that you encounter – these could include any physical presentation of a brand, in any location  Between now and next week, combine this physical activity with  Come back next week with a ‘quick fire’ presentation (3 minutes max) on 3 brands you encountered and why you feel they are successful, popular, commercially sound
  • 25. Flickr credits  Byronv2 Retro robots 02  jam_232Jigsaw quilt  JuhansoninEric surrounded by his sketches  Jason A. HowieInstagramand other social media apps  Yahoo IncOK, what's the deal  Ykanazawa1999Keikyu600 Series Train and Unused Platform No.5 at the South End of Keikyu-kamata Station  @Doug88888 Money Queen  sdobie Analogue Yearbook 1979  ashley rose you are original and creative  minifigMinifig Characters  #5: Sherlock Holmes and Dr. Watson  HubSpot Social Media Marketing Madness Cartoon by HubSpot  Travel Aficionado Newspaper Front Pages  JoeInSouthernCA Retro Facebook Advert  SeeMidTN.com (aka Brent) 7UP Retro: 80's