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Making Sense of Sensemaking processes

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John Thomas
John Thomas

position paper for CHI workshop

Technologie
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Making Sense of Sensemaking John C. Thomas Research Staff Member IBM T. J. Watson Research Center Sensemaking Workshop: CHI 2005 Portland, Oregon April 3-4, 2005
History: Some Relevant Work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sensemaking: not just task-oriented ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other sensemaking activities: Activities during which sensemaking plays a major role ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
H: Sensemaking exists at different levels of centrality to person and behavior is different ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Possible relationships to “task-oriented” sensemaking ,[object Object],[object Object],[object Object],[object Object]
Hypothesis: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Largely Neglected wins: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Narrative Sensemaking ,[object Object],[object Object],[object Object]
Memory Tales and Trails Time 1 Time N Time of Critical Event Framing filter
Memory Tales and Trails Time 1 Time N Time of Critical Event Framing filter
The Walking People ,[object Object],[object Object],[object Object]
Examples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other cases of sensemaking ,[object Object],[object Object]
Time in Quarters Dollars of Profit in Millions Actual Performance of NYNEX Business Centers
Time in Quarters Dollars of Profit in Millions compared with prediction Performance of NYNEX Business Centers/Mgm Report

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Making Sense of Sensemaking processes

  • 1. Making Sense of Sensemaking John C. Thomas Research Staff Member IBM T. J. Watson Research Center Sensemaking Workshop: CHI 2005 Portland, Oregon April 3-4, 2005
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  • 10. Memory Tales and Trails Time 1 Time N Time of Critical Event Framing filter
  • 11. Memory Tales and Trails Time 1 Time N Time of Critical Event Framing filter
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  • 15. Time in Quarters Dollars of Profit in Millions Actual Performance of NYNEX Business Centers
  • 16. Time in Quarters Dollars of Profit in Millions compared with prediction Performance of NYNEX Business Centers/Mgm Report