2. Started with idea of extending onsite agile
Intention to reduce combined cost
Lot of surprises on the journey
New roles identified during the journey
Process extensions implemented.
At the end we are one happy family
And success continues….
3. Identify a off-shore vendor with Scrum experience
o Done
Selecting a team with agile knowledge
o Done
SME came to Vendor location in India
o Done
Team Training by SME
o Done
KT session on client process
o Done
KT session on client business and technology
o Done
4. Early Scrum Implementation Models
o Joint Sprint Planning
o Overlapping working hours
o Daily combined status calls
o Joint Sprint Review
o Joint Sprint Retrospective
o Joint KT sessions
o Ad-hoc Instant messenger communication
o Besides galore of emails....................
Result
o Lot of issues
o Off-shore team is not getting info they need on time
o Onsite team is not getting the quality
o Creativity and self organizing teams are far fetched
5. Problems everywhere
For Off-shore to onsite team
o No requirement clarification on time
o No clear expectation setting from client
For Onsite Teams to off-shore team
o Questions are not asked in time
o Most of the story are dropped of sprint or rejected on review
Both sides are unhappy
6. Heavy cultural conflict
Onsite team was not equipped to interact with off-shore
team
Limited exposure of scrum process to off-shore team
Limited exposure to client functionality and thus
questions came later
No Iteration zero or story pruning process
Beside phone line from off-shore has heavy
noise…………………
7. Solutions are everywhere…………..
Not sure which will be good and not time to experiment
all
Off-shore team has given challenge to brainstorm and
come up best idea(s) and they did
Here comes command and control
o Some of the solution were not cost effective
• Need more money (Oops…)
• Reduce the delivery expectation (Oops………)
8. Survival of the fittest (ideas)
o Time will prove the worth
Change of process on onsite and offshore
Training on both ends (process and cultural)
More Open communication and feedback
Well defined resource on-boarding process
Efforts in Building trust on both ends
9. Risk management
Ownership and accountability
Performance Metrics
Scrum of Scrums
Automated Continuous Integration
Quality
o Test Automation
o Review (Code, Test, Testing coverage)
o Exploratory testing
Team came up checklist for different ceremonies
Some cases continuous delivery
11. Quality slowly started improving
Sprint review is seeing less and less gap
In-Sprint defects start reducing
Review rejection started reducing
Total defect outside of Sprint start reducing
Progress was slow, but steady
12. Early Story Pruning, Iteration 0 (or Spikes)
Sprint planning split into three parts
o Onsite Sprint Planning
o Off-shore sprint planning without PO and SM
o Off-shore sprint planning with PO and SM
Spike and key design decisions
Daily standup
Independent Sprint review and Retrospect.
Story ownership changes
13. Quality
o Production defects
o Maintainability of code
Productivity
o Velocity (Average story points)
Effectiveness of process
Earned Value
Predictability of the process
Number defects escaped to production/Story point
Employee satisfaction
o Survey
o One-on-One
14. Dos
o Evaluate the onsite team closely for off-shore team
augmentation
o Plan early and well defined KT
o Build trust before productivity
o Agile process training is very important for the team
o Well defined resource selection process
Don’ts
o Under estimating importance of cultural exchange
o Running full sprints in beginning
o Pointing errors to entire team
15. Much better Off-shore scrum outputs
Periodic travel
Continuous training process
o Process
o Technology
o Cultural
Reduced Resource attrition
