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Administaff Overview


   Founded in 1985 – today a $2
    billion company
   Publicly traded on the New York
    Stock Exchange (symbol: ASF)
   49 offices serving approximately 6,500 client companies with more
    than 108,000 employees nationwide
 Listed as one of Fortune’s “America’s Most Admired Companies” for
  the last four years
• Business Premise: To enable Entrepreneurs and small business
  owners to gain key advantages in the vital area of Human Capital.
What Administaff Does:
             Comprehensive HR Support for Small Business
                                                                                SM
                                              The Personnel Management System
                                Performance
 Revenue                        Management


Generation



                Employment
 Expense       Administration
                                               Benefits
                                              Management

 Control



Net Profit                         Owner
                                  Support
Protection
Traditional Employer/Employee
         Relationship



           Common
             Law
           Employer

           Employment
           Relationship




         W-2 Employees
Co-Employment Relationship
          with Administaff
• Human Resources Management                          • Manage Business
• Recruiting and Selection
• Payroll
                                    CO-
                                 EMPLOYERS            • Grow Business
  Administration                               CCP
                   Administaff                        • Manage Change
• Payroll Taxes
• Employee Benefits                                   • Align People
                        Employment
• Workers’              Relationship
                                       Employment
  Compensation                         Relationship
                                                      • FOCUS
• Employer Liability
  Management
                               Employees
• Government Compliance
• Training and Development
PEO Model:
         Co-Employment Relationship

                       Administaff
Employer-of-Record
                                     Client Service Agreement
   Relationship




   Employees                                    CCP

         Common Law Employer
             Relationship
How The Model Works:
                A Better HR Department

Fortune 500 Company Structure
.
Measuring the Impact to Your Business
 Improved        Use of Time
They can apply their resources to what they do best, which drives profitability.
They can concentrate more fully on core tasks.

 Access       to Expertise
They can leverage the combined knowledge of all of our professionals.
Even a full-time employee will never have the same savvy as an experienced, specialized human capital team.

 Technology          Leverage
They benefit from our up-to-date information, equipment, & technology.
They can focus their money on remaining technologically competitive within their core business.

 Economies          of Scale
They gain programs that may not be economically feasible for a smaller group of employees.
We are able to spread fixed administrative expenses across a very wide base of people.

 Operational         Efficiency
Specialized experts already possesses the knowledge, skills, contacts, and resources.
All the pieces are already designed to work together properly from the very beginning.

 Financial       Stability
Small companies need to be able to react instantly to enhance their business.
We enable such flexibility by decreasing fixed overhead expenses that would otherwise be necessary.
Recruiting and Selection:
                    Better People

Impact on Your Business
    •   Find and retain the best possible employees
    •   Reduce headaches & time-commitment
    •   Professional, proactive applicant screening process
        gives company world-class reputation

Services
    •   Job Descriptions
    •   Job Design
    •   Salary Planning & Administration
    •   Interview Process Development & Training
    •   Talent Network                                              “The Small Business
    •   Recruitment Advertising                                 Administration estimates that
                                                              hiring the wrong person costs as
    •   Resume Review, Background Checks
                                                              much as 2x that person’s annual
    •   Interviewing, Pre-Employment Testing                               salary.”
    •   Behavioral Profiling
    •   Outplacement
Performance Management:
                    Better Motivation

Impact on Your Business
    •   Align employees with your company goals and
        maximize their performance.
    •   Increased Employee Job Satisfaction
    •   Increased Productivity

Services
    •   Performance Measurement Standards Development
    •   Performance Review Policy Development
    •   Compensation and Incentive Plan Design                 “How do you raise the bar
    •   Employee Relations Coaching for Supervisors            when research reveals that
    •   Conflict Resolution Training                         50% of employees are willing
    •   Progressive Discipline & Termination Coaching         to give only enough effort to
    •   Climate Surveys that Reveal Opportunities & Issues          keep their jobs?”
Training & Development:
                    Better Skills

Impact on Your Business
    •   Increase Your Employees’ Productivity
    •   Increase Your Employees’ Job Satisfaction.
    •   Reduce Costly Turnover

Services
    •   Needs Analysis to Identify Areas for Organizational
        Performance Improvement
    •   Curriculum Development for Professional and
        Personal Growth                                              “The Council on
    •   Instructor-Led Training On-site or Off-site           Competitiveness found that a
    •   Unlimited Access to Online Courses for Around-the-    10 percent increase in training
        Clock Learning Opportunities                            and education has a more
    •   Certified Provider of Continuing Education Credits    positive impact on productivity
    •   Develop Current & Future Leaders                      than a 10 percent increase in
    •   Build a Culture of Innovation and Education That’s              work hours.”
        Tied to Performance Appraisals.
Instructor-Led Training Courses

 Leadership/Management Development         Personal Effectiveness
 • Essentials of Leadership                • Interaction Skills for Success
 • Retaining Talent                        • Feedback Fundamentals
 • Developing Others                       • Communicating and Listening
 • Setting Performance Expectations        • Influencing Others
 • Coaching for Success                    • Building Trust
 • Coaching for Improvement                • Working through Conflict
 • Managing Performance Problems           • Adapting to Change
 • Leading Change                          • Personal Empowerment: Taking
                                              Initiative
 • Influential Leadership
                                           • Discovering Individual Styles of
 • Building an Environment of Trust           Communication
 • Coaching: Developing High Performance   • Priority Management
 • Vision, Values and Mission Statement    • Basic Telephone Skills
 • Getting Started as a New Leader
 • Leadership: Inspiring Commitment (2-    Business & Group Effectiveness
    day seminar)
                                           • Making Effective Decisions
                                           • Making Meetings Work
 Customer Service
                                           • Partnerships for Improvement
 • Service Plus
                                           • Taking Action to Solve Problems
 • Service Plus Health Care
                                           • Leading High-Performance Teams
 • Creating a Customer Service Culture
                                           • Fast Start for Teams
Employment Administration:
                    Better Focus

Impact on Your Business
    •   Improve Business Focus by Eliminating Regularly
        Scheduled Business Interruptions.
    •   Ensure you are the leader of a company and not just
        an employee of yourself.

Services
    •   Payroll Processing, Payroll Tax Filing
    •   Garnishments
    •   Quarterly Reports, W-2s, W-4s
    •   Fully Integrated Benefits Administration                  “The Small Business
    •   Fully Integrated Time & Attendance Tracking            Administration revealed that
    •   Employment Verification                                 business owners regularly
    •   Customizable Payroll Management Reports               spend up to 40% of their time
                                                                 performing non-strategic
    •   Job Costing Reports                                   tasks related to employment
    •   Direct Deposit, Debit Cards, E-Pay Stubs                     of their people.”
    •   Web-based Self-service Available to All Employees
Benefits Management:
                    Better Choices

Impact on Your Business
    •   Fortune 500 Company Benefits Package
    •   Long-term Cost Containment
    •   Reduced Turnover & Increased Job Satisfaction
    •   Increased Ability to Compete for Top Talent.
    •   More Employee Choices & Less Guess-work
    •   No More Auditing – Fully Integrated with Payroll

Services
    •   Comprehensive Health, Vision, Dental & FSA Plans
    •   Life Insurance, Personal Accident Insurance            “According to the Wyoming
    •   Short and Long-Term Disability                               Department of
    •   401(k) Plan, Credit Union, 529 College Savings Plan     Employment, Research &
    •   Educational Assistance, Adoption Assistance, EAP      Planning, benefits can reduce
    •   Identity Theft Protection, Commuter Benefits             turnover by up to 35%.”
    •   Optional Additional Life, Disability & Accident
        Insurance
The Growing Burden
of Employment Regulation                          HIPAA      WPCA
                                                  SWDA       SDWA
New Regulations Since 1900                        SDWA       CERCLA
                                                  CAA        TSCA
                                                  DTB        CCPA
                                                  USERRA FMLA
                                                  ADA        DFWA
                                                             WARN
                                                  EPPA
                                                             COBRA
                                                  TEFRA
                                                             IRCA
                                                  TRA        JSIA
                              FDA                 FDA        VEVRRA
                                         JSIA
                              MSHA       VEVRRA   MSHA       OSHA
                              ERISA      OSHA     ERISA      CRA
                              ADEA       CRA      ADEA       FUTA
                 NLRA
                              LMRDA      FUTA     LMRDA      NLRA
                 FLSA
                              LMRA       NLRA     LMRA       FICA
                 FICA
                              FLSA       FICA     FLSA       IRC
                 RLA
                              RLA        IRC      RLA
                 IRC
                              State Laws          State Laws
                 State Laws
                              Case Law            Case Law
  Case Law       Case Law
                              Common Law          Common Law
  Common Law     Common Law

   By 1900        By 1940         By 1980            Today
Manage Employer Liabilities:
                    Better Operations

Impact on Your Business
    •   Eliminate or Reduce Fines and Penalties
    •   Remove Distractions and Interruptions
    •   Share or Transfer Liability with Co-employment
    •   More Effectively Manage Employer Liabilities

Services
    •   Government Reporting and Agency Interface
    •   Employment Records Management
    •   COBRA Management
    •   Workers' Compensation Coverage, Fraud                 “A study by the Rand
        Investigations and Claim Resolution                Corporation showed that
    •   Safety Reviews, Policy Development and Audits    employers will lose 2 out of 3
                                                          trial cases and on average
    •   Unemployment Claims, Terminations, Conflict      will be penalized $600,000 +
        Resolution                                         court costs and attorneys
    •   Employee Handbooks, Personnel Guide and Forms                 fees.
    •   Employment Practices Liability Insurance
Why is “HR” Getting so Much Attention?
Pricing Approach
Existing Payroll Burden:             Administaff Pricing:

T + W + B + A = %                    WASF = %
    Payroll                          Payroll
                   EPB               WASF = Weighted Average Service Fee

•   T = Payroll Taxes

•   W = Workers Comp/EPLI
                                     WASF - EPB = INVESTMENT

•   B = Employer % Health Benefits
                                     Enrollment fee (one-time) =
•   A = Administrative Overhead      6% of first month’s payroll
BASIC INFORMATION
          REQUIRED
• Brief Business Profile/Group Health History


• ROSTER OF EMPLOYEES: Name, home zip
  code, work state, age, gender, job description
• PAYROLL INFORMATION: Status, salary
  details, payment method/frequency, medical
  insurance election
• MEDICAL COVERAGE: Current plan
  summary, current invoice and same period
  last year (e.g. 7/10 and 7/09)
• WORKERS’ COMP: Schedule of Operations
  (a/k/a Declarations Page), Loss Claims History
  and Existing Codes
Decision/Implementation Process
                   Timeline

Process

    CURIOTSITY…               INTRODUCTORY     ASSEMBLE
    “IS THERE A               MEETING          BUSINESS PROFILE
    BETTER WAY?”
                                  TODAY             FIVE DAYS




     VALUE                    PRICE / VALUE      IMPLEMENTATION
     EXPLORATION              COMPARISON

          1 WEEK                  1 WEEK      ORIENTATION COMPLETED
                                              FOR CHOSEN START DATE
Administaff

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Administaff

  • 1. Administaff Overview  Founded in 1985 – today a $2 billion company  Publicly traded on the New York Stock Exchange (symbol: ASF)  49 offices serving approximately 6,500 client companies with more than 108,000 employees nationwide  Listed as one of Fortune’s “America’s Most Admired Companies” for the last four years • Business Premise: To enable Entrepreneurs and small business owners to gain key advantages in the vital area of Human Capital.
  • 2. What Administaff Does: Comprehensive HR Support for Small Business SM The Personnel Management System Performance Revenue Management Generation Employment Expense Administration Benefits Management Control Net Profit Owner Support Protection
  • 3. Traditional Employer/Employee Relationship Common Law Employer Employment Relationship W-2 Employees
  • 4. Co-Employment Relationship with Administaff • Human Resources Management • Manage Business • Recruiting and Selection • Payroll CO- EMPLOYERS • Grow Business Administration CCP Administaff • Manage Change • Payroll Taxes • Employee Benefits • Align People Employment • Workers’ Relationship Employment Compensation Relationship • FOCUS • Employer Liability Management Employees • Government Compliance • Training and Development
  • 5. PEO Model: Co-Employment Relationship Administaff Employer-of-Record Client Service Agreement Relationship Employees CCP Common Law Employer Relationship
  • 6.
  • 7. How The Model Works: A Better HR Department Fortune 500 Company Structure
  • 8. .
  • 9. Measuring the Impact to Your Business  Improved Use of Time They can apply their resources to what they do best, which drives profitability. They can concentrate more fully on core tasks.  Access to Expertise They can leverage the combined knowledge of all of our professionals. Even a full-time employee will never have the same savvy as an experienced, specialized human capital team.  Technology Leverage They benefit from our up-to-date information, equipment, & technology. They can focus their money on remaining technologically competitive within their core business.  Economies of Scale They gain programs that may not be economically feasible for a smaller group of employees. We are able to spread fixed administrative expenses across a very wide base of people.  Operational Efficiency Specialized experts already possesses the knowledge, skills, contacts, and resources. All the pieces are already designed to work together properly from the very beginning.  Financial Stability Small companies need to be able to react instantly to enhance their business. We enable such flexibility by decreasing fixed overhead expenses that would otherwise be necessary.
  • 10. Recruiting and Selection: Better People Impact on Your Business • Find and retain the best possible employees • Reduce headaches & time-commitment • Professional, proactive applicant screening process gives company world-class reputation Services • Job Descriptions • Job Design • Salary Planning & Administration • Interview Process Development & Training • Talent Network “The Small Business • Recruitment Advertising Administration estimates that hiring the wrong person costs as • Resume Review, Background Checks much as 2x that person’s annual • Interviewing, Pre-Employment Testing salary.” • Behavioral Profiling • Outplacement
  • 11. Performance Management: Better Motivation Impact on Your Business • Align employees with your company goals and maximize their performance. • Increased Employee Job Satisfaction • Increased Productivity Services • Performance Measurement Standards Development • Performance Review Policy Development • Compensation and Incentive Plan Design “How do you raise the bar • Employee Relations Coaching for Supervisors when research reveals that • Conflict Resolution Training 50% of employees are willing • Progressive Discipline & Termination Coaching to give only enough effort to • Climate Surveys that Reveal Opportunities & Issues keep their jobs?”
  • 12. Training & Development: Better Skills Impact on Your Business • Increase Your Employees’ Productivity • Increase Your Employees’ Job Satisfaction. • Reduce Costly Turnover Services • Needs Analysis to Identify Areas for Organizational Performance Improvement • Curriculum Development for Professional and Personal Growth “The Council on • Instructor-Led Training On-site or Off-site Competitiveness found that a • Unlimited Access to Online Courses for Around-the- 10 percent increase in training Clock Learning Opportunities and education has a more • Certified Provider of Continuing Education Credits positive impact on productivity • Develop Current & Future Leaders than a 10 percent increase in • Build a Culture of Innovation and Education That’s work hours.” Tied to Performance Appraisals.
  • 13. Instructor-Led Training Courses Leadership/Management Development Personal Effectiveness • Essentials of Leadership • Interaction Skills for Success • Retaining Talent • Feedback Fundamentals • Developing Others • Communicating and Listening • Setting Performance Expectations • Influencing Others • Coaching for Success • Building Trust • Coaching for Improvement • Working through Conflict • Managing Performance Problems • Adapting to Change • Leading Change • Personal Empowerment: Taking Initiative • Influential Leadership • Discovering Individual Styles of • Building an Environment of Trust Communication • Coaching: Developing High Performance • Priority Management • Vision, Values and Mission Statement • Basic Telephone Skills • Getting Started as a New Leader • Leadership: Inspiring Commitment (2- Business & Group Effectiveness day seminar) • Making Effective Decisions • Making Meetings Work Customer Service • Partnerships for Improvement • Service Plus • Taking Action to Solve Problems • Service Plus Health Care • Leading High-Performance Teams • Creating a Customer Service Culture • Fast Start for Teams
  • 14. Employment Administration: Better Focus Impact on Your Business • Improve Business Focus by Eliminating Regularly Scheduled Business Interruptions. • Ensure you are the leader of a company and not just an employee of yourself. Services • Payroll Processing, Payroll Tax Filing • Garnishments • Quarterly Reports, W-2s, W-4s • Fully Integrated Benefits Administration “The Small Business • Fully Integrated Time & Attendance Tracking Administration revealed that • Employment Verification business owners regularly • Customizable Payroll Management Reports spend up to 40% of their time performing non-strategic • Job Costing Reports tasks related to employment • Direct Deposit, Debit Cards, E-Pay Stubs of their people.” • Web-based Self-service Available to All Employees
  • 15. Benefits Management: Better Choices Impact on Your Business • Fortune 500 Company Benefits Package • Long-term Cost Containment • Reduced Turnover & Increased Job Satisfaction • Increased Ability to Compete for Top Talent. • More Employee Choices & Less Guess-work • No More Auditing – Fully Integrated with Payroll Services • Comprehensive Health, Vision, Dental & FSA Plans • Life Insurance, Personal Accident Insurance “According to the Wyoming • Short and Long-Term Disability Department of • 401(k) Plan, Credit Union, 529 College Savings Plan Employment, Research & • Educational Assistance, Adoption Assistance, EAP Planning, benefits can reduce • Identity Theft Protection, Commuter Benefits turnover by up to 35%.” • Optional Additional Life, Disability & Accident Insurance
  • 16. The Growing Burden of Employment Regulation HIPAA WPCA SWDA SDWA New Regulations Since 1900 SDWA CERCLA CAA TSCA DTB CCPA USERRA FMLA ADA DFWA WARN EPPA COBRA TEFRA IRCA TRA JSIA FDA FDA VEVRRA JSIA MSHA VEVRRA MSHA OSHA ERISA OSHA ERISA CRA ADEA CRA ADEA FUTA NLRA LMRDA FUTA LMRDA NLRA FLSA LMRA NLRA LMRA FICA FICA FLSA FICA FLSA IRC RLA RLA IRC RLA IRC State Laws State Laws State Laws Case Law Case Law Case Law Case Law Common Law Common Law Common Law Common Law By 1900 By 1940 By 1980 Today
  • 17. Manage Employer Liabilities: Better Operations Impact on Your Business • Eliminate or Reduce Fines and Penalties • Remove Distractions and Interruptions • Share or Transfer Liability with Co-employment • More Effectively Manage Employer Liabilities Services • Government Reporting and Agency Interface • Employment Records Management • COBRA Management • Workers' Compensation Coverage, Fraud “A study by the Rand Investigations and Claim Resolution Corporation showed that • Safety Reviews, Policy Development and Audits employers will lose 2 out of 3 trial cases and on average • Unemployment Claims, Terminations, Conflict will be penalized $600,000 + Resolution court costs and attorneys • Employee Handbooks, Personnel Guide and Forms fees. • Employment Practices Liability Insurance
  • 18. Why is “HR” Getting so Much Attention?
  • 19. Pricing Approach Existing Payroll Burden: Administaff Pricing: T + W + B + A = % WASF = % Payroll Payroll EPB WASF = Weighted Average Service Fee • T = Payroll Taxes • W = Workers Comp/EPLI WASF - EPB = INVESTMENT • B = Employer % Health Benefits Enrollment fee (one-time) = • A = Administrative Overhead 6% of first month’s payroll
  • 20. BASIC INFORMATION REQUIRED • Brief Business Profile/Group Health History • ROSTER OF EMPLOYEES: Name, home zip code, work state, age, gender, job description • PAYROLL INFORMATION: Status, salary details, payment method/frequency, medical insurance election • MEDICAL COVERAGE: Current plan summary, current invoice and same period last year (e.g. 7/10 and 7/09) • WORKERS’ COMP: Schedule of Operations (a/k/a Declarations Page), Loss Claims History and Existing Codes
  • 21. Decision/Implementation Process Timeline Process CURIOTSITY… INTRODUCTORY ASSEMBLE “IS THERE A MEETING BUSINESS PROFILE BETTER WAY?” TODAY FIVE DAYS VALUE PRICE / VALUE IMPLEMENTATION EXPLORATION COMPARISON 1 WEEK 1 WEEK ORIENTATION COMPLETED FOR CHOSEN START DATE