The candidate is seeking customer-oriented employment where they can advance based on merit and improve existing customer service skills. They have over 10 years of experience in customer service roles including at a YMCA, hotel, clothing store, and telecommunications company. They are focused on providing outstanding customer service and have experience with data entry, cash handling, inventory, and sales.

1. Mission
I am seekingtoobtainemploymentata customerorientedcompany,whereIcan advance onmy own
merit,aswell as,improve myexistingcustomerserviceskills.
Experience
Middletown YMCA
Customer Service/Front Desk - 05/2008-07/2010
Responsibilities:
• Enter data into the YMCA database for memberships, and class requests
• Answer telephone calls to answer any questions about classes, merchandise, memberships and/or
scholarships
• Greet members and guests with a smile
• Handle money and transactions
• Open and close the facility (key holder)
• Opening and closing procedure
Reyton Inn & Suites (Formally Ramada Inn)
Front Desk Clerk - 1/2009-06/2011
Responsibilities:
• Provide Outstanding customer service
• Handle all transactions
• Take care of all room needs
• Clean lobby, clean break rooms, and bar area
• count deposits, before ending shift
• Train all new employees on front desk responsibilities
DEB SHOPS.

2. Assistant Manager - 1/11-3/13
Responsibilities:
• Floor Supervision
• Inventory Control
• Loss Prevention Specialist
• Train all new employees
• Knowledge of Point=Of-Sales System
• Upkeep of payroll
• Open and close the store
• Reach sales goals
• Very customer orientated
• Marketing and Reactionary Merchandising Specialist
• Handle all money and oversees all transaction
HCMM Inc. (Telecommunications)
BC- Business Consultant – Nov/2014-April/2015 (Laid off due to illness)
Responsibilities
• Identify Prospects
• Call Prospective customers, by using automatic dialing system.
• Influence customers to want to meet with our analysts.
• Complete orders by getting, name, number, employee count, etc.
• Secure information, in database backup programs.
• Maintain safe, and clean working environment.
EDUCATION

3. Middletown HS – 2007
Miami University OHIO – 2011, 2012,& 2013 (Not enrolled atthis time)
Volunteer
2005,2006, 2007 – Balloon Fest (MHS Football Program)
2005,2006, 2007 – MidFest (MHS Football Program)
2005,2006 – HurricaneCatrina Volunteer work (Concord Real-Estate)
2008 - HurricaneIke volunteer work (Concord Real Estate)
REFERENCES
Tara Boyer
513.267.2250
Store Manager @ DOTS
Sandra Fagerlund
513.266.3749
Professor @ Miami University (OH)
Chris Becht
Store Manager @ Journey’s
937.272.2725