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Navigating Social Media




                          Jasmine Reed
The Basics…
 •   Hire

 •   Connect
         Supply chain
         Employees (current and potential)
         End users

 •   Market
Benefits:
    ↑ traffic and awareness
    Favorable perceptions
    Monitor conversations
    Targeted marketing
    Insight
    Generate New business
    Identify New opportunities
    Early warning
    Measurability
Not being Connected means…

   Missed key opportunities to engage

   Lack of knowledge of the available job market
80% of small business owners now use a social network
57% use it as apart of a marketing strategy




             The BizJournal.com : Surveyed 2,200 companies in Silicon Valley California with < 500 employees
The % of usage by platform

              Platform                            Business %                            Personal %



               LinkedIn                                   50                                    9

                Twitter                                   38                                   21

                Google                                    26                                   26

               Facebook                                   12                                   30



           The BizJournal.com : Surveyed 2,200 companies in Silicon Valley California with < 500 employees
It numerically makes sense: Stats based on data gathered in 2010 from various surveys

     US Internet users -    3x        blogs and social media vs. e-mail.

        63% increased marketing effectiveness.
        48% -improved search ability.
        57% acquired customer leads directly from blogs.
     LinkedIn drives nearly     1.5x            more referrals for B2B sites than any other channel.

        Source: http://www.weidert.com/whole_brain_marketing_blog/bid/69373/Seven-Reasons-Your-Inbound-Marketing-Needs-Social-Media
User Breakdown
      86%B2B
             67% more leads then non bloggers
      82%B2C



Source: http://www.weidert.com/whole_brain_marketing_blog/bid/69373/Seven-Reasons-Your-Inbound-Marketing-Needs-Social-Media
Click bubble to view video
Click bubble to view video
Click bubble to view video
Engage
Fan Page
↑Search-ability
Research competition
Learn/Recycle
Google yourself
Blog
Mismanage Time
Be omnidirectional
Be Neglectful
Oversaturate
Real People
Passwords/Usernames
Be selective
No "typical" social media user.
Know audience/customer
Global? think local.
Leverage loyalty marketing.
Online Vs. Offline
Other Online Platforms:
       • Slideshare
          (http://www.slideshare.net)
       • Youtube
          (http:// www.youtube.com)
       • Vimeo
          (http://www.vimeo.com)
Other Online Platforms:

       • WikiSpaces
          (http://www.wikispaces.com)
       • Google
          (http://www.google.com/services/)
       • Craigslist
          (http://racine.craigslist.org/)
In Sum:
   •   Connect
         Supply chain
         Employees (current and potential)
         End users
   •   Market
   •   Hire
Sources:
• 12 Major Business Benefits Of The Social Media Revolution
   http://www.jeffbullas.com/2011/02/14/12-major-benefits-of-the-social-media-
    revolution/
• Social Networking Sites
   http://jobsearch.about.com/od/networkingsites/a/networkingsites.htm

• Social Media for One-Stop Career Center Frontline Staff:
 Supporting Job Search and Improving Customer Service
   http://www.heldrich.rutgers.edu/publications/publication-types/research-brief

• New Rules for Business in the Social Media Age-CBS News
   http://www.cbsnews.com/8301-505125_162-49240322/new-rules-for-business-in-
    the-social-media-age/
• Social Networking for Business- CBS News
   http://www.cbsnews.com/8301-505125_162-51219914/social-networking-for-
    business/?tag=mncol;lst;1
Sources Continued:
• Tapping Into Social-Media Smarts- The Wall Street
  Journal
   http://online.wsj.com/article/SB10001424052748703518704576259252907505330
    .html
• Most small businesses use social media, but many lack
  marketing strategy- Silicon Valley/San Jose Business
  Journal
   http://www.bizjournals.com/sanjose/blog/2012/04/most-small-businesses-
    use-social.html?page=2
• Ten Myths About Social Networking For Business-
  Forbes
   http://www.forbes.com/sites/nealrodriguez/2011/08/10/ten-myths-about-
    social-networking-for-business/
• Seven Reasons your Inbound Marketing Team needs
  Social Media’
   http://www.weidert.com/whole_brain_marketing_blog/bid/69373/Seven-Reasons-Your-
    Inbound-Marketing-Needs-Social-Media
Go Forth and…
 Market
      Recruit
           Connect

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Navigating social media

  • 1. Navigating Social Media Jasmine Reed
  • 2.
  • 3. The Basics… • Hire • Connect  Supply chain  Employees (current and potential)  End users • Market
  • 4. Benefits:  ↑ traffic and awareness  Favorable perceptions  Monitor conversations  Targeted marketing  Insight  Generate New business  Identify New opportunities  Early warning  Measurability
  • 5. Not being Connected means…  Missed key opportunities to engage  Lack of knowledge of the available job market
  • 6. 80% of small business owners now use a social network 57% use it as apart of a marketing strategy The BizJournal.com : Surveyed 2,200 companies in Silicon Valley California with < 500 employees
  • 7. The % of usage by platform Platform Business % Personal % LinkedIn 50 9 Twitter 38 21 Google 26 26 Facebook 12 30 The BizJournal.com : Surveyed 2,200 companies in Silicon Valley California with < 500 employees
  • 8. It numerically makes sense: Stats based on data gathered in 2010 from various surveys US Internet users - 3x blogs and social media vs. e-mail. 63% increased marketing effectiveness. 48% -improved search ability. 57% acquired customer leads directly from blogs. LinkedIn drives nearly 1.5x more referrals for B2B sites than any other channel. Source: http://www.weidert.com/whole_brain_marketing_blog/bid/69373/Seven-Reasons-Your-Inbound-Marketing-Needs-Social-Media
  • 9. User Breakdown 86%B2B  67% more leads then non bloggers 82%B2C Source: http://www.weidert.com/whole_brain_marketing_blog/bid/69373/Seven-Reasons-Your-Inbound-Marketing-Needs-Social-Media
  • 10. Click bubble to view video
  • 11. Click bubble to view video
  • 12. Click bubble to view video
  • 13.
  • 15. Mismanage Time Be omnidirectional Be Neglectful Oversaturate Real People Passwords/Usernames
  • 16. Be selective No "typical" social media user. Know audience/customer Global? think local. Leverage loyalty marketing. Online Vs. Offline
  • 17. Other Online Platforms: • Slideshare  (http://www.slideshare.net) • Youtube  (http:// www.youtube.com) • Vimeo  (http://www.vimeo.com)
  • 18. Other Online Platforms: • WikiSpaces  (http://www.wikispaces.com) • Google  (http://www.google.com/services/) • Craigslist  (http://racine.craigslist.org/)
  • 19. In Sum: • Connect Supply chain Employees (current and potential) End users • Market • Hire
  • 20.
  • 21. Sources: • 12 Major Business Benefits Of The Social Media Revolution  http://www.jeffbullas.com/2011/02/14/12-major-benefits-of-the-social-media- revolution/ • Social Networking Sites  http://jobsearch.about.com/od/networkingsites/a/networkingsites.htm • Social Media for One-Stop Career Center Frontline Staff: Supporting Job Search and Improving Customer Service  http://www.heldrich.rutgers.edu/publications/publication-types/research-brief • New Rules for Business in the Social Media Age-CBS News  http://www.cbsnews.com/8301-505125_162-49240322/new-rules-for-business-in- the-social-media-age/ • Social Networking for Business- CBS News  http://www.cbsnews.com/8301-505125_162-51219914/social-networking-for- business/?tag=mncol;lst;1
  • 22. Sources Continued: • Tapping Into Social-Media Smarts- The Wall Street Journal  http://online.wsj.com/article/SB10001424052748703518704576259252907505330 .html • Most small businesses use social media, but many lack marketing strategy- Silicon Valley/San Jose Business Journal  http://www.bizjournals.com/sanjose/blog/2012/04/most-small-businesses- use-social.html?page=2 • Ten Myths About Social Networking For Business- Forbes  http://www.forbes.com/sites/nealrodriguez/2011/08/10/ten-myths-about- social-networking-for-business/ • Seven Reasons your Inbound Marketing Team needs Social Media’  http://www.weidert.com/whole_brain_marketing_blog/bid/69373/Seven-Reasons-Your- Inbound-Marketing-Needs-Social-Media
  • 23. Go Forth and…  Market  Recruit  Connect