3. Four Big MythsFour Big Myths
““You just register on SAM.”You just register on SAM.”
““It’s all on FedBizOpps.”It’s all on FedBizOpps.”
““You have to get a GSA Schedule.”You have to get a GSA Schedule.”
““First, you need to get certified.”First, you need to get certified.”
4. What You’ll LearnWhat You’ll Learn
What Your Sweet Spot Reveals and WhyWhat Your Sweet Spot Reveals and Why
Seven Steps To SuccessSeven Steps To Success
Business Beyond FedBizOppsBusiness Beyond FedBizOpps
5. STEP 1:STEP 1: STRATEGYSTRATEGY
How Government Business Fits Your CompanyHow Government Business Fits Your Company
55
Marissa Levin, CEO
6. Top Reason To PursueTop Reason To Pursue
Government Business?Government Business?
Set AsidesSet Asides
GrowthGrowth
Balanced Business MixBalanced Business Mix
Filling A NeedFilling A Need
Cash FlowCash Flow
The Right Stuff
7. Winning Company DriversWinning Company Drivers
Over 70% either:Over 70% either:
Aligned With Growth Plans (39%)Aligned With Growth Plans (39%)
Fit A Specific Buyer’s Needs (34%)Fit A Specific Buyer’s Needs (34%)
Buffer Business Cycle (only 16%)Buffer Business Cycle (only 16%)
8. Readiness ChecklistReadiness Checklist
Established, Strong BusinessEstablished, Strong Business
Strategy Fit & FocusStrategy Fit & Focus
Realistic GoalsRealistic Goals
Working CapitalWorking Capital
CapacityCapacity
GritGrit
11. Federal Contract Spending:Federal Contract Spending:
Under Pressure, Down SomeUnder Pressure, Down Some
““Nice To Have” is over.Nice To Have” is over.
SequestrationSequestration
Deficit ReductionDeficit Reduction
Military DrawdownMilitary Drawdown
2009 2010 2011 2012
$ 541.2 B $ 537.7 B $ 533.5 B $ 515.7 B
12. 2011 VIP® Survey: Trends in Federal Contracting for Small Businesses
13. Four* TriesFour* Tries
To Your First Prime WinTo Your First Prime Win
* Average of Active Small Business. Minority: 6.1; Caucasian: 3.7
14. Persistence Pays:Persistence Pays:
Win Rates Rise WithWin Rates Rise With
ExperienceExperience
2011 VIP® Survey: Trends in Federal Contracting for Small Businesses
15. Be Selective. Win More.Be Selective. Win More.
2011 VIP® Survey: Trends in Federal Contracting for Small Businesses
16. SHARPEN YOUR FOCUSSHARPEN YOUR FOCUS
To Increase Your Win RateTo Increase Your Win Rate
1616
Neeld Wilson, President
17. The Next Win: Within A YearThe Next Win: Within A Year
2011 VIP® Survey: Trends in Federal Contracting for Small Businesses
18. Where’s The Next Ripple Out?Where’s The Next Ripple Out?
Which government prospects are most like the ideal?
Profit by focus on selected
• Buyers
• Products / Services
• Regions
19. Your Sweet Spot ClientYour Sweet Spot Client
What areWhat are
the signs?the signs?
20.
21. PAIR & SHARE:PAIR & SHARE:
WHAT’SWHAT’S YOURYOUR SWEETSWEET
RIGHT NOW, what’s your most common:RIGHT NOW, what’s your most common:
- Contract ValueContract Value
- Contract DurationContract Duration
- Client LocationClient Location
22. 1.1. What problem do you solve?What problem do you solve?
2.2. What are the symptoms?What are the symptoms?
3.3. Which government agenciesWhich government agencies
have those mission-criticalhave those mission-critical
problems?problems?
24. 2011 3-Year Bidding:2011 3-Year Bidding:
Down 50% From 2007Down 50% From 2007
2011 VIP® Survey: Trends in Federal Contracting for Small Businesses
25. 3-Year Win Rates Down3-Year Win Rates Down
(Prime(Prime andand Subcontracts)Subcontracts)
2011 VIP® Survey: Trends in Federal Contracting for Small Businesses
26. Who Are Buyers & Vendors?Who Are Buyers & Vendors?
www.USASpending.govwww.USASpending.gov
43. Link Via OSDBU CouncilLink Via OSDBU Council
www.osdbu.gov/members.html
Small Business Specialists
Central Coordination Points
For Each Agency
Military Services Listed
Separately
4343
51. Other Agency Small Business SitesOther Agency Small Business Sites
Defense Information Systems AgencyDefense Information Systems Agency
http://disa.mil/about/offices/osbp.htmlhttp://disa.mil/about/offices/osbp.html
http://disa.mil/conferences/cif/index.htmlhttp://disa.mil/conferences/cif/index.html
Defense Logistics Agency: www.dla.mil/DB/Defense Logistics Agency: www.dla.mil/DB/
National Security Agency: www.nsaarc.netNational Security Agency: www.nsaarc.net
Defense Intelligence Agency: www.dia.mil/contracting/small-businessDefense Intelligence Agency: www.dia.mil/contracting/small-business
ArmyArmy
– Single Face To Industry (ASFI): https://acquisition.army.mil/asfiSingle Face To Industry (ASFI): https://acquisition.army.mil/asfi
– Aberdeen Proving Ground, including Communications & ElectronicsAberdeen Proving Ground, including Communications & Electronics
Command (CECOM) Interactive Business Opportunities Page (IBOP)Command (CECOM) Interactive Business Opportunities Page (IBOP)
https://abop.monmouth.army.mil/https://abop.monmouth.army.mil/
– Army Materiel Command Small Business:Army Materiel Command Small Business:
http://www.amc.army.mil/pa/SMALLBUSINESS.asphttp://www.amc.army.mil/pa/SMALLBUSINESS.asp
– Army Corps of Engineers Small Business: http://www.mvn.usace.army.mil/sb/Army Corps of Engineers Small Business: http://www.mvn.usace.army.mil/sb/
Navy: Electronic Commerce Online (NECO) https://www.neco.navy.mil/Navy: Electronic Commerce Online (NECO) https://www.neco.navy.mil/
HERBB (HERBB (HHanscom AFBanscom AFB EElectroniclectronic RFPRFP BBulletinulletin BBoard: Air Force Electronic Systems Center)oard: Air Force Electronic Systems Center)
http://herbb.hanscom.af.mil/http://herbb.hanscom.af.mil/ 5151
52. STEP 3:STEP 3: PROCESSPROCESS
How Government Buys What You’ve GotHow Government Buys What You’ve Got
5252
Untangling:
Registrations
Certifications
GSA Schedules
54. Key ElementsKey Elements
Budget CycleBudget Cycle
Rules of the Game (FARS/DFARS/++)Rules of the Game (FARS/DFARS/++)
Acquisition StagesAcquisition Stages
Buying Options & Contract TypesBuying Options & Contract Types
GSA SchedulesGSA Schedules
Set AsidesSet Asides
55. Federal Fiscal Year Begins: ___________________Federal Fiscal Year Begins: ___________________
State Fiscal Years Begin: ___________________State Fiscal Years Begin: ___________________
Q1Q1 Funding may not be completeFunding may not be complete
Q2Q2 Funding flows beginFunding flows begin
Q3Q3 Purchasing acceleratesPurchasing accelerates
Q4Q4 Big Use-or-Lose Buying SurgeBig Use-or-Lose Buying Surge
Happy New Year!Happy New Year!
Funding AffectsFunding Affects
Contract TimingContract Timing
5555
56. 5656
Rules of The GameRules of The Game
Federal Acquisition Regulations (FAR)Federal Acquisition Regulations (FAR)
www.arnet.gov/far/www.arnet.gov/far/
Competition requirements: Part 6Competition requirements: Part 6
Acquisition of Commercial Items: Part 12Acquisition of Commercial Items: Part 12
Contracting by Negotiation: Part 15Contracting by Negotiation: Part 15
Small Business: Part 19Small Business: Part 19
Defense Federal Acquisition RegulationsDefense Federal Acquisition Regulations
((DFAR) http://farsite.hill.af.mil/DFAR) http://farsite.hill.af.mil/
ALWAYS CHANGING.ALWAYS CHANGING.
– E.g. WOSB caps; set-aside partnership work sharesE.g. WOSB caps; set-aside partnership work shares
59. 5959
Small Business Certifications: ParitySmall Business Certifications: Parity
For socioeconomically-disadvantaged American owners of small businessesFor socioeconomically-disadvantaged American owners of small businesses
Women-Owned Small Business (WOSB) http://bit.ly/SBAWOSBWomen-Owned Small Business (WOSB) http://bit.ly/SBAWOSB
HUBZoneHUBZone
– Small business located in HUBZone (seeSmall business located in HUBZone (see www.sba.gov/hubzone/)www.sba.gov/hubzone/)
– 35% or more of employees must reside in HUBZone35% or more of employees must reside in HUBZone
8(a) / SDB (Small Disadvantaged Business)8(a) / SDB (Small Disadvantaged Business)
– Qualifications: See http://bit.ly/8aInfoQualifications: See http://bit.ly/8aInfo
Service-Disabled / Veteran-Owned Small Business:Service-Disabled / Veteran-Owned Small Business: www.vetbiz.govwww.vetbiz.gov
60. And Then: State & Local SmallAnd Then: State & Local Small
Business Preferences…Business Preferences…
Win TRUE Preference.Win TRUE Preference.
CapacityCapacity
ConnectionsConnections
CommitmentCommitment
Know-howKnow-how
Know-whoKnow-who
Buyers: Meet the need.Buyers: Meet the need.
Primes: Show them the money.Primes: Show them the money.
61. The General ServicesThe General Services
AdministrationAdministration
(GSA)(GSA)
Schedule ContractSchedule Contract
““How do I get a GSAHow do I get a GSA
Schedule?”Schedule?”
62. A GSA Schedule Is…A GSA Schedule Is…
A negotiated federal contractA negotiated federal contract
Used for commercial Goods & servicesUsed for commercial Goods & services
Indefinite Delivery, Indefinite QuantityIndefinite Delivery, Indefinite Quantity
Open up to 20 yearsOpen up to 20 years
Central terms, conditions, pricingCentral terms, conditions, pricing
State and Local Government OptionsState and Local Government Options
– Information technologyInformation technology
– Disaster response & securityDisaster response & security
63. Indefinite Delivery, Indefinite Quantity.Indefinite Delivery, Indefinite Quantity.
Happy Hunting.
2012 Schedule 70: By The Numbers2012 Schedule 70: By The Numbers
5690 Contractors: $15.4 B5690 Contractors: $15.4 B
Top 100…67% of the dollars…$10.4 BTop 100…67% of the dollars…$10.4 B
3,185 firms...34% of the dollars …$ 5 B3,185 firms...34% of the dollars …$ 5 B
2,399 firms… 42%... $ 02,399 firms… 42%... $ 0
65. Reverse Auctions OnReverse Auctions On
FedBid.ComFedBid.Com
Buyers/Sellers comply with FARSBuyers/Sellers comply with FARS
Products & ServicesProducts & Services
Micro-purchase through multi-millionsMicro-purchase through multi-millions
Buyers can invite a sellerBuyers can invite a seller
Sellers can auto-bidSellers can auto-bid
66. Reverse Auctions OnReverse Auctions On
FedBid.ComFedBid.Com
Over 250 Federal Buying CentersOver 250 Federal Buying Centers
– Heavy Army, Navy, DHS useHeavy Army, Navy, DHS use
– Over 100 other federal buyersOver 100 other federal buyers
– Over 50 local, university & commercial buyersOver 50 local, university & commercial buyers
Top buyers: Army, DHS, State, JusticeTop buyers: Army, DHS, State, Justice
Top items: IT, furniture, office supplies, labTop items: IT, furniture, office supplies, lab
equipmentequipment
About 25% of buys are GSA ScheduleAbout 25% of buys are GSA Schedule
onlyonly
67. STEP 4. COMPETITIONSTEP 4. COMPETITION
Who’s Winning, And How You Will Stand OutWho’s Winning, And How You Will Stand Out
6767
Mike Osredker, Founder
68. The Competition ToolkitThe Competition Toolkit
Unique ValueUnique Value
PropositionProposition
Capability StatementCapability Statement
Capability BriefingCapability Briefing
Agency & PrimeAgency & Prime
Portal RegistrationPortal Registration
69. Unique Value PropositionUnique Value Proposition
Concise appealConcise appeal
In your audience’s language,In your audience’s language,
Focused on their needs, problems, issues.Focused on their needs, problems, issues.
"Our interactive 3D maintenance training aids allow
people who maintain and repair military equipment
to accelerate learning in complex equipment, thus
enabling first-time-right repairs and
optimizing operational readiness
at a lower cost."
What solution
Helps who
Do what
To solve what
problems?
70. Capability StatementCapability Statement
Core CompetenciesCore Competencies
Past PerformancePast Performance
– Prime, Sub, or CommercialPrime, Sub, or Commercial
– Relevant Projects, Value, POCRelevant Projects, Value, POC
– Contract VehiclesContract Vehicles
DifferentiatorsDifferentiators
Company DataCompany Data
– Revenue, Employees, Locations, DUNS, Certifications, NAICSRevenue, Employees, Locations, DUNS, Certifications, NAICS
Contact InformationContact Information
7070
71. Capability Briefing:Capability Briefing:
Six Simple SlidesSix Simple Slides
Who You Are
Basic Company Info
Core Capabilities
1.
2.
3.
4.
The Opportunity
Specific
agency, project
Unique Value
Proposition
Past Performance
Show where you’ve
done it before
Meeting Objectives
GCME p. 128
72. STEP 5:STEP 5: TEAMINGTEAMING
How Partners Speed Your WinHow Partners Speed Your Win
7272
73. When Does TheWhen Does The
Winning Team Begin?Winning Team Begin?
You Teamed HOW Long Before RFP?
Competitor: ___ to ____ months
Incumbent: ___ to ____ months!
74. Want Primes To Return YourWant Primes To Return Your
Call?Call?
75. Rivet Primes’ AttentionRivet Primes’ Attention
What Primes Tell Subs: Do Your Homework.What Primes Tell Subs: Do Your Homework.
““Know What We Do.”Know What We Do.”
““Define Your Core Strength.”Define Your Core Strength.”
““Tell Us Specifically Where You Fit.”Tell Us Specifically Where You Fit.”
““Bring Business ready-to-win.”Bring Business ready-to-win.”
““Show Your Unique Value.”Show Your Unique Value.”
(“I’m a ….small business” isn’t “Unique”.)(“I’m a ….small business” isn’t “Unique”.)
81. STEP 6:STEP 6: RELATIONSHIPSRELATIONSHIPS
The Five People You Need To MeetThe Five People You Need To Meet
8181
Deborah Stallings, President & CEO
82. The Five PeopleThe Five People
You Need To MeetYou Need To Meet
The Small Business SpecialistThe Small Business Specialist
The Contracting OfficerThe Contracting Officer
The Program ManagerThe Program Manager
The InfluencerThe Influencer
The End UserThe End User
83. The Small Business SpecialistThe Small Business Specialist
Cares About:Cares About:
Guiding small companiesGuiding small companies
Whether you’ve done yourWhether you’ve done your
homeworkhomework
Can Help You With:Can Help You With:
Detail on Agency plans andDetail on Agency plans and
processprocess
Introductions within AgencyIntroductions within Agency
84. Help Small Business SpecialistsHelp Small Business Specialists
Help YouHelp You
If you:If you:
Tailor capability statementTailor capability statement
Focus on business that fitsFocus on business that fits
Keep in touchKeep in touch
Then you:Then you:
Increase credibilityIncrease credibility
Open more doorsOpen more doors
Stay top of mindStay top of mind
85.
86. The Contracting Officer (CO)The Contracting Officer (CO)
Cares About:Cares About:
Legal, Fair & Proper ProcessLegal, Fair & Proper Process
Supplier Base KnowledgeSupplier Base Knowledge
Right Vendors for Buyer’s NeedsRight Vendors for Buyer’s Needs
Your Readiness To Do BusinessYour Readiness To Do Business
Can Help You With:Can Help You With:
Acquisition PlansAcquisition Plans
Program Manager IntroductionsProgram Manager Introductions
87. The Program Manager (PM)The Program Manager (PM)
Cares About:Cares About:
How best to deliver Agency MissionHow best to deliver Agency Mission
Defining requirementsDefining requirements
Your research into their needsYour research into their needs
Unique value & past performanceUnique value & past performance
Can Help You With:Can Help You With:
Funding for pilot programsFunding for pilot programs
Referral to End UserReferral to End User
88. The InfluencerThe Influencer
(Colleague, Reporter, Analyst)(Colleague, Reporter, Analyst)
Cares About:Cares About:
Leading edge suppliers/expertsLeading edge suppliers/experts
Hot stories – good and badHot stories – good and bad
Supporting friendsSupporting friends
Can Help You With:Can Help You With:
Visibility & CredibilityVisibility & Credibility
IntroductionsIntroductions
89. The End UserThe End User
Cares About:Cares About:
Getting the job done.Getting the job done.
Having the best Stuff to do it.Having the best Stuff to do it.
Your Unique Value Proposition.Your Unique Value Proposition.
Can Help You With:Can Help You With:
Incumbent insightIncumbent insight
Receptivity to better ideasReceptivity to better ideas
91. STEP 7:STEP 7:
ROI-BASED MARKETINGROI-BASED MARKETING
Most Effective Ways To Reach ProspectsMost Effective Ways To Reach Prospects
9191
Linda Lazarowich,
President
92. Marketing StreamsMarketing Streams
Direct To Buyer/PartnerDirect To Buyer/Partner
Media & Event MarketingMedia & Event Marketing
Process MarketingProcess Marketing
Relationship MarketingRelationship Marketing
93. ““Direct” MarketingDirect” Marketing
Includes:Includes:
Actual Calls On Buyers!Actual Calls On Buyers!
Channels / ResellersChannels / Resellers
Web SitesWeb Sites
Direct MailDirect Mail
Email MarketingEmail Marketing
White PapersWhite Papers
TelemarketingTelemarketing
LobbyingLobbying
94. Easy Web Site Cred Boosters
““Government” TabGovernment” Tab
Government ClientsGovernment Clients
– List / LogosList / Logos
– Case StudiesCase Studies
Teaming PartnersTeaming Partners
Contract VehiclesContract Vehicles
– GSA Schedule, GWACSGSA Schedule, GWACS
– NAICSNAICS
Downloadable Capability StatementDownloadable Capability Statement
95. Calls On Government AgenciesCalls On Government Agencies
Small Business Specialist: IntroSmall Business Specialist: Intro
Contracting Officer: Intro, strong focusContracting Officer: Intro, strong focus
Buyers:Buyers:
– Capability PresentationCapability Presentation
– Pre-Bid ConferencePre-Bid Conference
– Proposal PresentationProposal Presentation
– Post-Bid DebriefPost-Bid Debrief
96. Media & Event MarketingMedia & Event Marketing
ConferencesConferences
– Visit / exhibitVisit / exhibit
– You / your client speakYou / your client speak
OnlineOnline
– Blogging & Social mediaBlogging & Social media
Print, Video, RadioPrint, Video, Radio
– Editorial coverageEditorial coverage
– AdvertisingAdvertising
97. News RadioNews Radio
EditorialEditorial
Focus GroupsFocus Groups
AdvertisingAdvertising
www.federalnewsradio.com
Tom Temin --
http://washington.cbslocal.com/station/wnew-99-1-fm/
Amy Morris -- @amorriswnew or amorris@wnew.com
99. Contact RelationshipContact Relationship
Management SystemManagement System
Intake into system – What’s yours?Intake into system – What’s yours?
CategorizationCategorization
Initial follow-upInitial follow-up
Value assessmentValue assessment
Ongoing contact planOngoing contact plan
Bringing valueBringing value
VerificationVerification
100. Principles of Social Media
Social Media is…SOCIAL. Results takeSocial Media is…SOCIAL. Results take
time.time.
Build relationshipsBuild relationships
– People you knowPeople you know
– People you want to meetPeople you want to meet
Strengthen visibility / credibilityStrengthen visibility / credibility
– When you speak, what you’re doingWhen you speak, what you’re doing
Create / build communityCreate / build community
101. WHAT’S NEXT?WHAT’S NEXT?
Success Secrets & Action Steps You Can Take TodaySuccess Secrets & Action Steps You Can Take Today
101101
102. Advice on GovernmentAdvice on Government
ContractingContracting
FreeFree
GoodGood
EnoughEnough
Pick any two.Pick any two.
103. Tools For Each StepTools For Each Step
1.1. StrategyStrategy
2.2. FocusFocus
3.3. ProcessProcess
4.4. CompetitionCompetition
5.5. TeamingTeaming
6.6. RelationshipsRelationships
7.7. MarketingMarketing
103103
Why do YOU want to sell to USG? – What brings you here? Open door, next door. Make money. Federal: US$396 Billion State & Local US$515 Billion Access public information & process. Build reputation. CHANGE THE WORLD – through shared talent & vision. Most Solutions Antenne participants are strongly positioned with: Export Experience & Market Access Financial Resources for 2-3 year effort Proven Solutions Established Clients (Canada, Global) Potential &/or Contacts with US Government Buyers Relationships with US Partners & Channels You’ve got to have passion. It’s not just any market. Long business cycles Small to mediocre margins, high BD costs + Make a profound difference + Develop high-leverage, long-term growth clientele
Research Sources Your own contacts Company web sites Trade press & supplier news Industry associations Major conferences Data Services Shoe leather & hired help Time & Money. You choose.
Dateline: Washington D.C. 1972. FOLLOW THE MONEY (and find the primes) All these sources will help do that…but you also realize quickly that it’s not a game for amateurs, particularly if the answer to your question is buried in 800 pages of the Defense Authorization.
Guarantees nothing. PRIMES say they use this. Your source of market intelligence and potential partners
. For IDIQ – expect to market! . hunting license – not an endorsement or seal of approval! . semi-automatic door-opener . powerful 4th Quarter Deal-closer No guarantee of business
Guarantees nothing. PRIMES say they use this. Your source of market intelligence and potential partners
Guarantees nothing. PRIMES say they use this. Your source of market intelligence and potential partners
Direct Marketing Direct mail White Paper Marketing Telemarketing E-mail marketing Web site(s) Actual sales calls! Media & Event Marketing Conferences & Trade Shows Print Advertising Online: Media web sites Radio Traditional PR Process Marketing Agency Outreach & Matchmaking events Pre-Proposal: RFI, Sources Sought, Pre-bid conferences Proposals & debriefings (More) Relationship Marketing Contact Relationship Management Lobbying (Yes, you!): Enlisting Your Members of Congress Channel Partners and Integrators: What (Not) To Expect Social Media: A Primer for Government Marketing