14. “Juno is always looking for new opportunity and ways to improve. She has presented many innovative ideas and then has been directly responsible for implementing those ideas with her team.” Ginger Neal, VP Multimedia & GM Niche Publications, Press Enterprise Project Manager Social Media Manager Social Media Trainer Business Developer Sales Trainer Columnist Blogger Copy Writer Recruiter Researcher Content Developer “Juno is constantly finding and testing new applications and systems to help improve our products. She's a gifted artist and brings that creativity to her work with The Business Press by continually brainstorming with the team to come up with new ways of keeping the products relevant, engaging and interesting.” Carrie McDermott Interactive Content/Programming Web Editor The Press Enterprise “Juno has proven to not only be a tremendous colleague and resource for high quality business information, but she is extremely fun to work with. She is highly knowledgeable and thorough. I have an extremely high degree of respect for the quality of her work and her research. I find myself learning from her every time we connect.” Eric Tompkins, Owner Tompkins Consulting Group
15.
16. They are your brand ambassadors to the rest of the world.
24. Transparency, honesty and accountability“I LOVE having you guys here for our questions. It makes it so much easier to get an answer, even on the off hours. I appreciate you all . . . Seriously!” –a fan from Girl Scouts of San Gorgonio Facebook
25.
26. Many top level national executives are active Twitter users
27. They are a great source of info for breaking news and information
55. BlogsGenerally, businesses who find themselves featured favorably in a story will share it in their company newsletter and on their social networks Look for the not so obvious
56. Hi Tom, I have an interesting story about how the walkie talkie radios we use from BearCom, Riverside were instrumental in helping our Girl Scouts rescue an unconscious hiker who was in a diabetic coma in the San Jacinto mountains. Here's a link to the story. Please feel free to repost or share this information however you see fit. http://blogs.inlandsocal.com/girlscouts/2010/07/girl-scouts-credit-wilderness.html All best, Juno, Interactive Director, Girl Scouts of San Gorgonio Juno, I can't describe to you the amount of joy/happiness this brings me. I know we don't really know each other, but I have been in tears for the last 15 minutes. I have passed this along to my boss and the owners of our company. Thank you so much for calling me and sending me this. You have made my day and at least my weekend. Tom Frank, General Manager, Bearcom Hi Tom, I felt the same way when I heard the story, and I felt it was important to share it with you. We have incredible peace of mind knowing that your radios can be relied upon in day-to-day camp operations as well as life-saving emergencies. I enjoyed talking with you on the phone, and am so happy to get this email. Have a fantastic weekend! Juno, Interactive Director, Girl Scouts of San Gorgonio
70. Gain more Facebook fans!“We sold more through this contest than we ever could had done on our own. It was such a great way to tell people we had cookies! We actually had a lot of people contact us because they had seen Carson’s photo on a friend’s page and wanted to support her.“ -- Tina Schumacher
77. A good online community manager . . . Knows how to create a friendly positive environment Encourages member discussion and sharing Is personable, kind and has a good sense of humor Responds to questions and comments as appropriate Provides useful content, resources and information Recognizes potential problems before they become a crisis Can work well with different types of personalities Is the community cheerleader, highlighting member successes Handles crisis situations calmly but firmly according to plan Is adept at bringing out the best in people