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Openness
- repairing the Government – Citizen Divide

Vancouver, British Columbia
December 4, 2013.

Jury Konga, Principal
eGovFutures Group
Let’s talk open …

Jury Konga
Open by Design TM

2
Open …

Government …?
Jury Konga
Open by Design TM

3
The Times …

AGAIN &
AGAIN &
AGAIN!
Jury Konga
Open by Design TM

4
Open Government
- the journey begins
 Freedom of Information as the start-up
• Stockholm, Sweden December 1766
• Grew … U.S. (1966), Canada Access to Info (1983)
• Balance – access with privacy
• Federal -> Province (FOIPPA) ->Municipalities
Jury Konga
Open by Design TM

5
One watershed moment …

Open Government
- journey gains momentum

Memorandum for the Heads of
Executive Departments and Agencies
SUBJECT: Transparency and Open Government
January 21, 2009.

September 20, 2011.

Another watershed moment …

Jury Konga
Open by Design TM

6
Open Government
- pervasive and growing
Open Government Partnership

Open Data Portals

Jury Konga
Open by Design TM

7
Open Government
- related NGO community
Open Knowledge Foundation

Sunlight Foundation

Jury Konga
Open by Design TM

Open Data Institute

World Wide Web Foundation

The Open Institute

8
Re-thinking government
Governance
Crowdsourcing

Can we all
govern?
2008

Circa 2004

“There are more knowledgeable people
outside your organization than inside”
Innovation
Jury Konga
Open by Design TM

9
Our Common goal Does not Change
- Personal to Global Wellbeing
Personal

Source: Health and Wellbeing UK

Jury Konga
Open by Design TM

Community

Global

Source: Wellbeing Toronto

10
Futures

Jury Konga
Open by Design TM

Where are we headed?

11
Futures - City 2.0
TED 2012 Winner
- Not to an individual, but to an idea

“The City 2.0 is the city of the future… a
future in which more than ten billion
people on planet Earth must somehow
live sustainably…
a real-world upgrade tapping into
humanity’scollective wisdom.
The City 2.0 promotes

innovation, education, culture, and
economic opportunity…
eases the environmental pressure on
the world’s rural areas…

“The City 2.0 is a place of
beauty, wonder, excitement, inclusion, dive
rsity,Jury Konga
life.”
Open by Design TM

The City 2.0 is the city that works.”
12
Futures
- Smart/Intelligent Communities
City of the Future

Source: IDC Whitepaper on “Delivering Next
Generation Citizen Services”

Smart + Connected Communities
Jury Konga
Open by Design TM

13
Futures
- Our “Connected Planet”

Source: Don Tapscott - 2013 talk, the Tapscott Group
Jury Konga
Open by Design TM

14
Futures
- real time Mobile World

Global
Sensor
Feeds
Source: NASA

Jury Konga
Open by Design TM

Source: Shore-Designs.com

Source: AutoGuide.com

15
Futures
- Open Government Framework
City of Kitchener
DRAFT – For Community Discussion

“Open Government leads to
better governance and
community engagement”
Mayor Carl Zehr, City of Kitchener

“This initiative provides the
framework to allow staff to better
serve and work with citizens”
Dan Chapman, Deputy CAO & Open
Government Lead, City of Kitchener
Jury Konga
Open by Design TM

16
Actions

Open Government
- How to get there?

Jury Konga
Open by Design TM

17
Open Data is foundational
To Open Government

Open Government Framework
- Transparency

Local Open Data examples

G8 Open Data Charter

“Open by Default”
ACTION: Enhanced Policies
Jury Konga
Open by Design TM

18
Open Government Framework
- Accountability
 Some
Considerations
 Citizen
Dashboard, City of
Edmonton
 Open Decisions
- Processes with
community
participation points
defined

ACTION: New Processes & Reporting
Jury Konga
Open by Design TM

19
Strategy/Model

Open Government Framework
- Participation
Multiple Channels

Jury Konga
Open by Design TM

ACTION: Institutionalize Citizen Engagement
20
Moving Open Government forward
- some key factors
 Leadership … an imperative
 Resources … focus on priorities
 Collaboration … working together
 Innovation … leveraging technology
 Accessibility … inclusiveness

Jury Konga
Open by Design TM

21
Peace

Leadership … asmall sampling
Communications

Social Change
Jury Konga
Open by Design TM

Business
Independence

22
Leadership … some civic examples
Urban Renewal

Vision

Jury Konga
Open by Design TM

NYC Digital Leadership

Transparency

Innovation
“Citizenville”

23
Leadership … a community approach
 Hierarchy
approach not
effective
 Different roles –
ALL
important, ALL
needed
 Like twitter –
we’re all equal in
the discussion
Jury Konga
Open by Design TM

24
Open Government
- a shift in resources
More Community
… less government

… more collaboration & partnering
Jury Konga
Open by Design TM

25
The Collaboration Continuum

Source: New Zealand Engagement Guide
Jury Konga
Open by Design TM

26
The Collaboration Continuum
- another Perspective
 Variables
• Themes

• Scope
• Geography

Jury Konga
Open by Design TM

27
Innovation
- needs culture shift

It’s OK to fail & learn … before we succeed
Jury Konga
Open by Design TM

28
Innovation
- leveraging technology

etc, etc, etc …

Jury Konga
Open by Design TM

29
Accessibility
- Inclusiveness is key
Address the diversity of the community …

Jury Konga
Open by Design TM

30
Open Government Framework
- your current state?







Governance
Policies
Standards
Processes
Metrics
Resources
(people, tech &
funding)
 Community
engagement
Jury Konga
Open by Design TM

31
Open Government Opportunities
- Integrated Service Delivery

Jury Konga
Open by Design TM

32
Open Government Opportunities
-One Stop Open Data
Public
Provincial

External
Data Linkages

Find the data

Municipal Service

Share the data

Federal

OpenData.CA

(e.g. World Bank)

Academia, NonProfits, Commu
nity Groups

OpenStreetMap

Evolved from Data Infrastructure model circa 1994

Community
Updates

OpenData.
EARTH

USE
the data

Source: Municipal Open Government Framework, 2010 www.slideshare.net/jkonga
Jury Konga
Open by Design TM

33
Open Government … the bottom-line
- it’s about citizens, quality of life and community

Reused with permission
Municipality of Chatham-Kent

Jury Konga
Open by Design TM

34
Tomorrow’s Open Government
… making the world a better place

jkonga@sympatico.ca

@jkonga

www.slideshare.net/jurykonga

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Openness - repairing the Government - Citizen Divide

  • 1. Openness - repairing the Government – Citizen Divide Vancouver, British Columbia December 4, 2013. Jury Konga, Principal eGovFutures Group
  • 2. Let’s talk open … Jury Konga Open by Design TM 2
  • 3. Open … Government …? Jury Konga Open by Design TM 3
  • 4. The Times … AGAIN & AGAIN & AGAIN! Jury Konga Open by Design TM 4
  • 5. Open Government - the journey begins  Freedom of Information as the start-up • Stockholm, Sweden December 1766 • Grew … U.S. (1966), Canada Access to Info (1983) • Balance – access with privacy • Federal -> Province (FOIPPA) ->Municipalities Jury Konga Open by Design TM 5
  • 6. One watershed moment … Open Government - journey gains momentum Memorandum for the Heads of Executive Departments and Agencies SUBJECT: Transparency and Open Government January 21, 2009. September 20, 2011. Another watershed moment … Jury Konga Open by Design TM 6
  • 7. Open Government - pervasive and growing Open Government Partnership Open Data Portals Jury Konga Open by Design TM 7
  • 8. Open Government - related NGO community Open Knowledge Foundation Sunlight Foundation Jury Konga Open by Design TM Open Data Institute World Wide Web Foundation The Open Institute 8
  • 9. Re-thinking government Governance Crowdsourcing Can we all govern? 2008 Circa 2004 “There are more knowledgeable people outside your organization than inside” Innovation Jury Konga Open by Design TM 9
  • 10. Our Common goal Does not Change - Personal to Global Wellbeing Personal Source: Health and Wellbeing UK Jury Konga Open by Design TM Community Global Source: Wellbeing Toronto 10
  • 11. Futures Jury Konga Open by Design TM Where are we headed? 11
  • 12. Futures - City 2.0 TED 2012 Winner - Not to an individual, but to an idea “The City 2.0 is the city of the future… a future in which more than ten billion people on planet Earth must somehow live sustainably… a real-world upgrade tapping into humanity’scollective wisdom. The City 2.0 promotes innovation, education, culture, and economic opportunity… eases the environmental pressure on the world’s rural areas… “The City 2.0 is a place of beauty, wonder, excitement, inclusion, dive rsity,Jury Konga life.” Open by Design TM The City 2.0 is the city that works.” 12
  • 13. Futures - Smart/Intelligent Communities City of the Future Source: IDC Whitepaper on “Delivering Next Generation Citizen Services” Smart + Connected Communities Jury Konga Open by Design TM 13
  • 14. Futures - Our “Connected Planet” Source: Don Tapscott - 2013 talk, the Tapscott Group Jury Konga Open by Design TM 14
  • 15. Futures - real time Mobile World Global Sensor Feeds Source: NASA Jury Konga Open by Design TM Source: Shore-Designs.com Source: AutoGuide.com 15
  • 16. Futures - Open Government Framework City of Kitchener DRAFT – For Community Discussion “Open Government leads to better governance and community engagement” Mayor Carl Zehr, City of Kitchener “This initiative provides the framework to allow staff to better serve and work with citizens” Dan Chapman, Deputy CAO & Open Government Lead, City of Kitchener Jury Konga Open by Design TM 16
  • 17. Actions Open Government - How to get there? Jury Konga Open by Design TM 17
  • 18. Open Data is foundational To Open Government Open Government Framework - Transparency Local Open Data examples G8 Open Data Charter “Open by Default” ACTION: Enhanced Policies Jury Konga Open by Design TM 18
  • 19. Open Government Framework - Accountability  Some Considerations  Citizen Dashboard, City of Edmonton  Open Decisions - Processes with community participation points defined ACTION: New Processes & Reporting Jury Konga Open by Design TM 19
  • 20. Strategy/Model Open Government Framework - Participation Multiple Channels Jury Konga Open by Design TM ACTION: Institutionalize Citizen Engagement 20
  • 21. Moving Open Government forward - some key factors  Leadership … an imperative  Resources … focus on priorities  Collaboration … working together  Innovation … leveraging technology  Accessibility … inclusiveness Jury Konga Open by Design TM 21
  • 22. Peace Leadership … asmall sampling Communications Social Change Jury Konga Open by Design TM Business Independence 22
  • 23. Leadership … some civic examples Urban Renewal Vision Jury Konga Open by Design TM NYC Digital Leadership Transparency Innovation “Citizenville” 23
  • 24. Leadership … a community approach  Hierarchy approach not effective  Different roles – ALL important, ALL needed  Like twitter – we’re all equal in the discussion Jury Konga Open by Design TM 24
  • 25. Open Government - a shift in resources More Community … less government … more collaboration & partnering Jury Konga Open by Design TM 25
  • 26. The Collaboration Continuum Source: New Zealand Engagement Guide Jury Konga Open by Design TM 26
  • 27. The Collaboration Continuum - another Perspective  Variables • Themes • Scope • Geography Jury Konga Open by Design TM 27
  • 28. Innovation - needs culture shift It’s OK to fail & learn … before we succeed Jury Konga Open by Design TM 28
  • 29. Innovation - leveraging technology etc, etc, etc … Jury Konga Open by Design TM 29
  • 30. Accessibility - Inclusiveness is key Address the diversity of the community … Jury Konga Open by Design TM 30
  • 31. Open Government Framework - your current state?       Governance Policies Standards Processes Metrics Resources (people, tech & funding)  Community engagement Jury Konga Open by Design TM 31
  • 32. Open Government Opportunities - Integrated Service Delivery Jury Konga Open by Design TM 32
  • 33. Open Government Opportunities -One Stop Open Data Public Provincial External Data Linkages Find the data Municipal Service Share the data Federal OpenData.CA (e.g. World Bank) Academia, NonProfits, Commu nity Groups OpenStreetMap Evolved from Data Infrastructure model circa 1994 Community Updates OpenData. EARTH USE the data Source: Municipal Open Government Framework, 2010 www.slideshare.net/jkonga Jury Konga Open by Design TM 33
  • 34. Open Government … the bottom-line - it’s about citizens, quality of life and community Reused with permission Municipality of Chatham-Kent Jury Konga Open by Design TM 34
  • 35. Tomorrow’s Open Government … making the world a better place jkonga@sympatico.ca @jkonga www.slideshare.net/jurykonga